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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I used to really enjoy Graze Chilli and Lime, but something has seriously changed. The taste is now awful. The nuts tasted completely off, almost rotten and had a very unpleasant smell last few packs.... Ver mais

Classificada 2 em 5 estrelas

Been buying their flapjacks for years. The quality went severely downhill in the past year when they replaced their flapjacks ingredients with vegetable oil. Ruined the texture and flavour. Also, the... Ver mais

Classificada 4 em 5 estrelas

I've really liked receiving a weekly box. Came to the office and gave something nice to munch on when the need arose. I guess this is part of the intention behind the name. Maybe a bit pricey but t... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I came on here to report deceptive packaging on 'graze oat boosts' and found two virtually identical complaints on the first page. As 'HA Customer' points out, by the time you get through the box and... Ver mais

Informações sobre a empresa

  1. Restaurantes e bares

Sobre graze.com

Escrito pela empresa

Since 2008, seven friends (and a few helpers!) have been reinventing snacking, one delicious nibble at a time.

We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.

We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!

Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.

Informações de contacto

2,0

Mau

TrustScore: 2 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Brilliant healthy snacks

Brilliant healthy snacks, excellent customer service. Recommended for anyone wanting to snack a little healthier

14 de abril de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Lovely to hear that you've been enjoying the snacks! Thanks for the review :)

Classificada 5 em 5 estrelas

Lovely varied selection

Lovel, tasty varied selection, love the use of corn and broad beans so low in calories and mini dips are a sweet treat.

7 de abril de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Thanks so much! Happy grazing :)

Classificada 2 em 5 estrelas

I tried it for few weeks, wasn't impressed

I tried it for few weeks. First free box was great, great selection, nice snacks. Then it went donwhill, as soon as I started paying for the boxes. Each time I was getting snacks clearly rated by me as ones I dont want or ones not even in my box type. What's the point of asking customers to rate snacks based on what they like if they're just going to give me what they want and not even some nice snacks, just clearly ones they have too much stock of and want to get rid of

6 de abril de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Really sorry to hear that! I can assure you that our grazers' ratings are our first consideration when preparing boxes, so you definitely shouldn't be receiving snacks you didn't want. If you'd like further help with this issue, please get in touch with us via email at hello@graze.com and someone will get back to you as soon as possible.

Classificada 5 em 5 estrelas

Graze has great productions and customer service

Graze has great productions! However, I ran into some issues with cancelling my account(User error) and when I reach out they were very helpful. They quickly cancelled my account and gave me a refund. Very nice company and Lisa was friendly and helpful!

2 de abril de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Glad to hear your issues have been resolved, and that you enjoyed the snacks! Thanks for the review :)

Classificada 4 em 5 estrelas

Great snacks

Great snacks, a little expensive to have daily but they are good. The packs of nuts are quite short in their portions to be honest and the bars have shrunk quite a bit but otherwise they do taste good - especially for a health snack

22 de março de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Thanks so much for this review, C.

Our snack team work with our in-house nutritionist to create perfectly-portioned snacks that are just the right size to keep grazers fuelled between meals and it is the case that we have redeveloped some recipes to reduce the amount/weight of certain ingredients while increasing others - this is mostly to help with reducing salt, sugar and fat - but we can assure that there hasn't been an overall reduction in the size or amounts of our snacks.

However, we do appreciate your feedback on the snack sizes and prices, any and all feedback is welcome and it's great to hear that you're a fan of the snacks!

We wish you continued happy grazing! 🙂

Classificada 5 em 5 estrelas

Healthy Snacking

I’ve selected the snacks below 150 calories. It a great way to go if you’re counting your calories or aiming to improve your diet. There’s many tasty options to keep you happy. Healthy snacking is positive step. I like that the box fits through my letterbox and drops every Friday. I’d recommend Graze.

18 de março de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Hi Alan, It's lovely to hear that you've been enjoying your light boxes! Thanks so much for the review :)

Classificada 3 em 5 estrelas

I’ve only received 1 out of the 3 boxes…

I’ve only received 1 out of the 3 boxes I’ve paid for so cannot offer a review on all boxes.
As a domiciliary carer I needed snack s for between clients that I could eat while driving.
I’ve so far received 2 packs of nuts, 1 bread sticks with peanut butter and flapjacks. All tasted good, some impractical for the car journey.

11 de março de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Hi Samantha, Sorry to hear that you've been missing some of your boxes! Please get in touch with us at hello@graze.com so that we can look into this for you :)

Classificada 1 em 5 estrelas

I was charged without my consent similar to many customers

I was charged without my consent similar to many customers. I just want to try it once, and you make me subscribe without noticing. I would say it is a kind of scam. You will answer by guiding me how to cancel my subscription but why do I need to cancel a subscription that I have not chosen to make.
Could you refund me my money and quit this type of almost scam business.

5 de março de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Hi Ali, Sorry to hear that you were charged unexpectedly. We try to make it as clear as possible during our sign-up process that this is a subscription service, as well as confirming this in your welcome email. If you have any further questions, please feel free to contact us at hello@graze.com and we'll be happy to help!

Classificada 2 em 5 estrelas

Underwhelmed, overpriced.

Underwhelmed, overpriced selection of cheap snacks wrapped in plentiful marketing. Not sure I get the point, or understand the value here; a random selection of small snacks from a (vaguely) curated list arrive each week. There’s five working days in a week; yet four little trays arrive so which workday is snack free…? Decisions decisions!
I’d not pay more than 60p for a plastic tray of similar flavoured fragments but these are around £1.25 each - and I didn’t even get to choose them!
Tried it for a few weeks (so you don’t have to!) the value offering here is pretty poor.

4 de março de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Hi Mark, Thanks for the review. Sorry to hear that you haven't enjoyed your boxes. We're confident that our subscriptions offer great value and variety, as well as including the costs of delivery straight to your door. You can also curate your own boxes with our ratings system, so each box can be full of your faves.

Classificada 5 em 5 estrelas

I love all the flapjacks and the smoky…

I love all the flapjacks and the smoky barbecue the best and the coconut flakes I just love them so much

3 de março de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

That's great to hear Aidan! Love the enthusiasm and hope you keep enjoying the snacks :)

Classificada 5 em 5 estrelas

Great range of snacks

The range of snacks is fab-they are all different but I’ve loved everything I tried.

25 de fevereiro de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Thanks Michelle! I hope that you continue to enjoy giving all of our snacks a go :)

Classificada 2 em 5 estrelas

To expensive for what you get.

17 de fevereiro de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Thanks for the feedback Sarah! We understand that our snacks may not be suited to everyone's budget but we still think our boxes offer great value (delivery is included in the price, and you can earn free boxes when people sign up using your friendcode!)

Classificada 5 em 5 estrelas

Extremely handy!

I love that I can select the option to have high fibre or high protein snacks it takes the thinking out of snack time!

17 de fevereiro de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Thanks so much for this, Fatima! We think about snack time so that you don't have to :)

Classificada 5 em 5 estrelas

Perfect

Easy to order, such a delightful array of snacks. Which is perfect for those on a calorie controlled diet, as well as vegans and diabetics. Dispatched fast and packed with care. So happy with my subscription. Would recommend.

9 de fevereiro de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Hi Sam, it's so lovely to hear that you've been enjoying your subscription. Just a heads up - all of our snacks are produced under the same roof, so we can't guarantee the absence of any listed ingredients in any of our snacks and they aren't suitable for those with intolerances. If any prospective grazers are uncertain as to whether our snacks are suitable for them, we always recommend consulting their doctor so that they can provide a professional medical opinion. You can also contact us with any questions at hello@graze.com. Thanks for the review and happy grazing :)

Classificada 4 em 5 estrelas

Great taste from what arrived

The snacks are really nice but one of my boxes was stolen unfortunately.
sign up and referral system are easy and my family’s boxes have impressed them. Missed my chance to try the cookies that where apparently in my box haha.

2 de fevereiro de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Thanks for the review! Really sorry to hear about your missing box - If you pop us an email at hello@graze.com we'll be happy to sort something out for you :)

Classificada 5 em 5 estrelas

Always arrives on time

Always arrives on time. Great variety of snacks. So far have liked all of them.

3 de fevereiro de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Hi Shirley,

Delighted to hear that! Thanks for the review, and happy grazing :)

Classificada 1 em 5 estrelas

Piece of Cardboard in packaged snack

I used to buy one of their snacks for a few years regularly but no more after this disappointing experience.

Found a pretty big piece of cardboard in a package so sent an email asking how to replace it. A member of the customer service team asked me to send back at my own cost and they would offer some goodies to cover the postage. I questioned them why I should be losing money when it’s not my error and spending my own time to go to the post office. Then finally they sent me an envelope with a stamp on after a few email going back and forth. I sent it back a few weeks later. No update for a month since. I chased them and finally they admitted that the cardboard came from their product from packaging and they offered me to replace the item, plus one extra snack.

The whole experience was painful and, when they don’t value their clients I would never buy or order anything again from Graze.

30 de outubro de 2022
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

I'm really sorry to hear that was your experience! Incidents like this are extremely rare, but investigations do sometimes take a while, especially if they involve receiving returned items. Thanks again for bringing the issue to our attention - I can assure you that we do everything we can to prevent this sort of thing from occurring.

Classificada 5 em 5 estrelas

Yummy boxes

All the boxes I have had so far have been really delicious

30 de janeiro de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

This is great to hear, Caroline!

Thanks so much for the review - we wish you continued happy grazing! :)

Classificada 5 em 5 estrelas

I tried the 1st free trial and I loved…

I tried the 1st free trial and I loved it! Great product and service! The snacks are heathy + not a lot of plastic used in the packaging so great for the environment.

30 de janeiro de 2023
Opinião espontânea
logótipo da graze.com

Resposta da graze.com

Hi Jasmine,

That's great to hear! Happy grazing :)

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