I used to really enjoy Graze Chilli and Lime, but something has seriously changed. The taste is now awful. The nuts tasted completely off, almost rotten and had a very unpleasant smell last few packs.... Ver mais
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Leia as opiniões dos outros
Been buying their flapjacks for years. The quality went severely downhill in the past year when they replaced their flapjacks ingredients with vegetable oil. Ruined the texture and flavour. Also, the... Ver mais
I've really liked receiving a weekly box. Came to the office and gave something nice to munch on when the need arose. I guess this is part of the intention behind the name. Maybe a bit pricey but t... Ver mais
A empresa respondeu
I came on here to report deceptive packaging on 'graze oat boosts' and found two virtually identical complaints on the first page. As 'HA Customer' points out, by the time you get through the box and... Ver mais
Informações sobre a empresa
Sobre graze.com
Escrito pela empresa
Since 2008, seven friends (and a few helpers!) have been reinventing snacking, one delicious nibble at a time.
We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.
We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!
Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.
We all love food and wanted to get a lot more out of our snacking. So we started inventing snacks that showed off health's more pleasurable side, and working on the best way to get them to busy foodies like us.
We've now catered to over 5,000,000 grazers across both sides of the pond (graze USA est. 2013) - and as of summer 2015, we're in stores in the UK too!
Aside from snacks, we're also proud founders of our very own charity. We're passionate about where food comes from, including the impact on the people involved. When graze was started, so was the graze School of Farming, made to support and develop a sustainable farming community in rural Uganda.
Informações de contacto
Reino Unido
- www.graze.com/help
- graze.com/uk
2,0
Mau
4 mil opiniões
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The best oat bars
The best oat bars I’ve ever tasted in my life 🤩🤩 lemon and blueberry is the best!!! but Honey one is also amazing 😋😋😋when I had the apple crumble one I felt like I was in Charlie and the chocolate factory
I could probably never grow tired of eating these
Would be good if the packets were recyclable
18 de janeiro de 2023
Opinião espontânea
Resposta da graze.com
Hi Ruby,
Thanks so much for your wonderful review! It's great to hear how much you love our flapjacks and oat boosts- who could resist our fruity goodness?!
We are definitely aware that we need to do better packaging-wise, we're working hard to find ways to keep our tasty treats fresh while making the packets recyclable, so hopefully soon we can make that a reality!
Thanks again for boosting our day :)
could be a little bigger but apart from…
could be a little bigger but apart from that nice mixture ,tasty
10 de janeiro de 2023
Opinião espontânea
Resposta da graze.com
Hi Michelle,
Thank you for this review.
It's great to hear that you find the snacks tasty.
Our snack team work with our in-house nutritionist to create perfectly-portioned snacks that are just the right size to keep grazers fuelled between meals but we're sorry for any disappointment with our portion sizes!
We hope that you will continue to enjoy grazing with us, please don't hesitate to get in touch at hello@graze.com if you need any assistance with anything :)
Excessive emails
Far, far too many emails. Feel bombarded.
Product great but the over communicating is annoying, I’m sorry to say.
6 de janeiro de 2023
Opinião espontânea
Resposta da graze.com
Hi Rob,
Thank you for this review - feedback such as this is always appreciated as it helps us improve our service.
We are very sorry to hear that you are receiving too many emails.
You can opt out of marketing emails via the notifications page on your account, here:
www.graze.com/uk/account/preferences
If you'd like for us to unsubscribe your email address for you, please feel free to get in touch at hello@graze.com and our Customer Service team will assist.
We hope that this has been of help and that you have enjoyed the snacks!
Delicious and nutritious snacks
Delicious and nutritious snacks, colourful & beautiful packaging, and lovely team .
Thank you graze
4 de janeiro de 2023
Opinião espontânea
Resposta da graze.com
Hi Safiyah,
Thank you so much for this review!
It's fantastic to hear that you're a fan of the snacks and the service you are receiving.
We wish you continued happy grazing! :)
I HAVE STILL NOT RECIEVED ANY OF THE…
I HAVE STILL NOT RECIEVED ANY OF THE BOXES I HAVE PAID FOR. NONE OF THEM HAVE COME AND I HAVE PAID FOR 2 BOXES A WEEK SINCE I SET UP THE SUBSCRITPION.
19 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Chyna,
Thank you so much for reaching out about this.
We are so sorry that your boxes haven't arrived at all.
If you email us at hello@graze.com our amazing customer service team can make sure they take care of you and try to figure out why you aren't getting your snacks.
We hope we can get this sorted out for you very soon!
All the best,
love graze its so unique
i tried the first box as it was £1 so why not, personally im a picky eater so i just gave it to my classmates and everyone lovedddd it! didnt realised it was a subscription so they took money for the upcoming graze packet even though i wasnt informed but once i told them about the situation they refunded me and sent me two packets after which everyone loved again.
amazing customer service and very kind!
22 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Aya,
Thanks for reaching out. It's always exciting to hear that our hard working customer service team is appreciated! We try to make each grazer, old or new, feel cared for, so it's wonderful to hear that everything was sorted out for you so well.
Glad to hear our snacks were a hit with your class!
All the best :)
Great product, abysmal delivery service …
My parcel was never delivered despite the fact that APC Overnight stated on their website that it was on Dec.6. They could provide no photo or location evidence of any delivery. I was at home the entire day. Response time from Graze was very slow although polite. I was told that the delivery company was unresponsive to requests to locate the parcel. As this issue could not be resolved within a business week, I had to settle for a refund because I was leaving town for the holidays. As much as I love Graze snacks, I will not be ordering them from their website any more.
14 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Kale,
Thanks for reaching out about this. It's such a shame to hear that the delivery service was such a let-down. We're so sorry that your snacks didn't arrive, and that the couriers were so difficult to get a hold of. It's nice to hear that we were able to sort out a refund for you in the end, but it's a real shame you didn't get to try your snacks.
We are always looking for ways to improve, so feedback like this is really important- so thank you!
Hopefully you can find some amazing graze goodies in your local shops for now.
All the best :)
Healthy sweet treats, what’s not to love
My husband loves the flapjack and I love the Dark Chocolate Cherry Tart. We like a little bit of sweet at the end of each day, and graze gives us this without a huge calorie count.
It was good to find enough of our favourites in stock and we were able to use a great offer and make a good saving too.
28 de novembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Joanne,
Thanks so much for such kind words!
It's wonderful to hear how much you and your hubby love a guilt-free graze treat in the evenings :)
We love hearing what snacks are our grazers favourites- dark chocolate cherry tarte is a real winner- and getting it on offer makes it even sweeter. Thanks again for being a loyal grazer!
All the best!
Love Graze
Love Graze snacks We tend to go for the savoury one’s but the chocolate dip’s are another favourite. We get the individual punnets as they are the perfect size for a snack. Take to work, picnics etc.
1 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Katy,
Thanks so much for this review, it's great to hear that you're a fan of the snacks!
We wish you continued happy grazing :)
Did not enjoy the snacks
13 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Elaine,
We're so sorry that you didn't enjoy the snacks that you received. We are always looking to improv though so the more feedback the better.
If you have any thoughts about what might help make our snacks more to your taste do let us know, since we are always looking for good ideas :)
All the best,
Great meal replacements
I have trouble eating a large meal so this is the ideal meal replacement with so many different flavours
15 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Laura- It's great to hear that you love our variety of snacks :)
We are always looking for ideas from our loyal grazers, so if you ever have a genius idea for a new little meal replacement that you would like to try then do let us know- we are all ears! (And all tummys- haha)
All the best!
Graze boxes
I like Graze because it allows me to taste many kinds of snacks, and I look forward to its arrival every week. In addition, its package is small and can be eaten at one time without worrying about moisture. It would be even better if its price could be lower.
7 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Nexi,
It's wonderful to hear how much you love trying a variety of our graze treats each week :) Thanks so much for the kind words- it's awesome to know you enjoy your graze box and all the surprises it has in store for you!
We like to think our prices offer good value, but don't forget to refer friends to graze if you want a free box from time to time!
All the best,
My grace packs have been great
My grace packs have been great. I have loved prettt much all of the assortments I’ve had.
I’ve Ventured to try a few things I’ve not had before and I’ve been pleasantly surprised
I absolute love the milk chocolate flapjacks my my yummy!!!!
7 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Georgia,
Thanks so much for leaving such a lovely review- it's great to hear how much you love your graze goodies! Our chocolate flapjacks are a crowd-pleaser, so glad that you enjoy them too :)
We are always looking for graze ideas for new and exciting flavours from our fans, so if there's ever anything else you would like to try just give us a shout at hello@graze.com !
All the best,
Tasty snacks
5 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Anne,
Thanks for the fab review - simple, concise and much appreciated!
We wish you continued happy grazing :)
You're getting 1 star due to the…
You're getting 1 star due to the cancellation process...if someone wants to cancel their subscription, STOP trying to persuade them with this offer that offer...had to bypass 2/3 offers from you beggars tryna make me stay..
6 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi there,
Thank you for this review.
We are sorry that you were unhappy with our cancellation process.
We will be sure to pass your comments on.
Any and all feedback is appreciated as it helps us improve our service.
Tried the £1 box deal
Tried the £1 box deal. Being honest, not worth it at full price. Had the chocolate orange flap jack which was poor, the lemon flap jack which was tasteless, the chocolate flap jack which was bland and pack of nuts which were ok but I can buy cheaper elsewhere. Nice set up, easy to order but food wasn't worth it
28 de novembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Adam,
Thank you for your review.
We are sorry to hear that you were not a fan of the snacks in your £1 box and that you do not think that they would have been worth the full price cost.
We are confident that our price per box, which includes delivery, offers great value for money.
We hope that you might try other snacks in our range through retailers in future and enjoy them.
The company and snacks are good except…
The company and snacks are good except for the fact they keep sending me snacks I do not like even after rating them on the website.
3 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Tyla,
Thank you for your review.
It's great to hear that you're enjoying grazing with us but you should not be receiving any snacks you have rated as bin before the cut-off time for the box.
We'd very much like to make sure that you only receive the snacks you wish to, so please do get in touch at hello@graze.com so our customer service team can assist with this!
Great Flavours
1 de dezembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Michelle,
Thanks so much for the feedback- love it!
It's so great to hear that you think our treats are tasty :)
Enjoy you graze goodies!
Loving graze & the surprise of each of…
Loving graze & the surprise of each of the boxes . Enjoy munching on them in the evening while watching TV.
26 de novembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Claire,
Thanks so much for the great feedback- it's wonderful to hear how much you're loving your graze goodies!
Telly and graze - perfect pair :)
Enjoy your snacks, and let us know if you ever have any other feedback for us!
Disappointed - again!
It’s always the same. I’m lured into
coming back with a £1 box offer and before you know it I remember why I keep cancelling my subscription! I’ve just received my second box and THREE items were flapjacks. I have liked, loved and binned so there are plenty options. 🙄 I’m assuming the boxes are randomly generated, but there has to be something you can do to avoid duplication.
21 de novembro de 2022
Opinião espontânea
Resposta da graze.com
Hi Carrie,
I'm really sorry to hear you've not been receiving as much variety as you were hoping for in your graze boxes.
Graze is a really personalised service and we always want to hear when our grazers aren’t completely happy with their snack selections.
We pack each box by hand, and do try to keep boxes varied by type, but sometimes we are limited by stock and available snacks within your selections.
It's a shame that you will be leaving graze, but if you ever decide to give us a try again you can always reach out to our team at hello@graze.com for additional help :)
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