Banner for Great Balls Of Flour

Great Balls Of Flour Opiniões 

483
TrustScore: 3.5 em 5

3,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Sourdough ball didn't rise as I thought despite watching all the videos showing how to handle the dough etc Disappointed as paid a premium but no better than generic dough . Online reviews seem to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amaze Balls of flour ! I had been looking for a true sourdough pizza dough… nothing added etc and this certainly has fitted the brief . Excellent customer service , especially as the selected courier... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I'll lead with the good. Great dough balls and products. Very tasty. However. Pretty horrible delivery experience over all. With my partner's and my own GBOF accounts we've ordered about 10 ti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Despite the "balls" being flat as a pancake in their packaging, once defrosted and proved they stretched well (after following the video on the best technique) and actually looked like pizzas when c... Ver mais

Informações sobre a empresa

  1. Fornecedor de produtos alimentares
  2. Produção de produtos alimentares

Escrito pela empresa

Great Balls of Flour is revolutionizing the way you enjoy authentic, high-quality pizza at home. We believe everyone deserves to experience the joy of a perfect pizza, regardless of dietary restrictions or busy schedules. That's why we specialize in crafting and delivering exceptional Neapolitan, Sourdough, and Gluten-Free pizza dough balls and complementary, restaurant-grade toppings right to your door. Our Mission: Quality, Convenience, and Community Authentic Quality: Our commitment starts with the ingredients. We use premium flours and time-honoured fermentation techniques to create dough that yields a truly authentic pizza crust—whether you're looking for the classic chew of a Neapolitan, the depth of flavour from Sourdough, or a delicious, worry-free Gluten-Free base. Ultimate Convenience: Forget the mess and stress of mixing, kneading, and proofing. Our ready-to-use dough balls are perfectly portioned. We take the hard work out of the process, leaving you with the fun part: stretching, topping, and baking your masterpiece in minutes. Curated Toppings: We don't just stop at the dough. We source and supply a selection of the highest quality toppings—from rich Italian tomato sauces and DOP-certified cheeses to unique, artisanal meats and vegetables—ensuring your homemade pizza tastes as good as, if not better than, your favourite pizzeria. Dietary Inclusivity: We understand that many people have specific dietary needs. Our dedicated production process ensures that our Gluten-Free offering is delicious, safe, and meets the same high standard as our traditional doughs, so no one has to miss out on pizza night. We're proud to bring the authentic pizzeria experience into kitchens across the country. Join the Great Balls of Flour family and discover how easy it is to make extraordinary pizza at home!

We promise the Best Pizza Dough

Escrito pela empresa

Make great pizza at home
You can enjoy great pizza made at home, safe in the knowledge that what you're eating is free of Ultra-Processed Ingredients and has been carefully produced before it leaves our kitchen. We make making restaurant quality pizza easy. In fact, you'll be amazed at how quickly you can make it - often in far less time than a pizza delivery takes! Throw into that the costs and how much money you're saving, you'll be savouring every single mouthful.

Our Shipping Promise

Next day delivery

Next day delivery
We offer the fastest delivery in the business and when we dispatch your order it will be shipped on an overnight service, making sure it arrives as fresh as it possibly can.

Informações de contacto

Promotion box for Great Balls Of Flour

Pizza Dough & Premium Ingredients.

Make great pizza at home. We provide everything you need to make it.

3,6

Aceitável

TrustScore: 3.5 em 5

483 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 95% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(483)

297 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

They sent me the wrong package

They sent me the wrong package, I had ordered gluten free pizza and they sent me 12 normal & when I contacted them they said they had no record of my order. Would not recommend at all!!!

7 de maio de 2026
logótipo da Great Balls Of Flour

Resposta da Great Balls Of Flour

Hi

Please contact support and provide either your order number (most likely this begin 17XXXX) or your delivery postcode and they'll track it down and get the correct order sent out.

Apologies for sending the wrong dough in the first place. We don't like to make mistakes, but as it's a human team packing sometimes it can happen.

Best regards

Team GBOF

Classificada 1 em 5 estrelas

Dough was defrosted when arrived

Dough was defrosted when arrived.
Re-froze them but very wet and sticky,impossible to work with.
Produces small pizzas with bad crust and structure

20 de abril de 2026
logótipo da Great Balls Of Flour

Resposta da Great Balls Of Flour

We're sorry to hear of your experience. As detailed on our website and in the user guide, dough balls will arrive defrosted and chilled and can be frozen.

The stickiness you mentioned is actually intentional; we use a high hydration level because it’s the only way to achieve a proper restaurant-quality crust at home. While it feels different to handle, it is easily managed with a light dusting of flour.

Regarding the size and structure, that "spring back" usually happens if the dough hasn’t rested long enough to reach room temperature, or if it was balled up again after resting. Both things tighten the gluten, making it difficult to stretch into a full-sized pizza.

We have a full user guide and a demonstration video on our website under the "Help" section (greatballsofflour.com/pages/help). You can also find a short video showing exactly how to handle high-hydration dough on YouTube: https://youtu.be/a_R0D-4EcHw. It’s well worth a watch to help you get the airy, open structure you’re after.

Team GBOF

Classificada 1 em 5 estrelas

Bad Experience

Had multiple emails confirming delivery on Tuesday or Wednesday after bank holiday. Dough was delivered on Saturday so was left unrefrigerated for 5 days and not safe to eat. Have contacted them on a number of occasions but no response to my complaint Order number 172715

1 de maio de 2026
logótipo da Great Balls Of Flour

Resposta da Great Balls Of Flour

Hey Andy

We are sorry to hear this. Please can you edit your replied and include your order number so we can look into this, please.

Thanks

Team GBOF

Thanks for the order number - replacement order on its way to you. Sincere apologies for the delivery issue.

Classificada 2 em 5 estrelas

Royal Mail failed

Royal Mail failed . I have registered with your customer service.

5 de maio de 2026
logótipo da Great Balls Of Flour

Resposta da Great Balls Of Flour

Hey Andy"

Sorry to hear Royal Mail let you down on this occassion. Hopefully our team have made it right already and you'll be able to update your Trustpilot review after youi've cooked your pizza.

Best regards

Team GBOF

Classificada 5 em 5 estrelas

Hidden gem for the dough strugglers

Due to my job, I’m very fortunate to call in and collect my doughballs, I have an approx 1 month “window” to prepare for my next collection, called in today and wow just wow! 4 pallets approx 5 ft high awaiting collection for delivery, the “BOSS” on the shop floor assisting with packaging too. I read many negative reviews last night to my disappointment, mostly out of his hands but ey o! Always offers a refund for any mistakes but never any acknowledgment afterwards, why?
24 plus an extra 2 for my OCD, sourdough’s collected today, 4th visit because they are top quality and many more to come, thank you.

7 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I very rarely ever give any reviews…

I very rarely ever give any reviews never mind bad ones.
BUT in this case I had to speak up!
Ordered £70+ of products wed night, order accepted this morning. Website states orders place th will arrive fr/sat!
I appreciate I live in Northern Ireland so happy with sat.
A week later 7days! I am told I missed my delivery I wasn’t advised of(don’t blame GBOF)
Product was actually damaged as above
The good bit is Aimee was super quick to respond to every email👍👍👍
I requested a refund, and was escalated to the special department, nothing at all for the whole day!!
Sent a further email/ nothing!
Next day received an email very early in the morning from THE FOUNDER🤩
Prefer was sent th and would arrive fr only 8 days after the original order was due.
Again reiterated that a refund was requested not a replacement!
Fr no dough, sat still no dough🥲
Another email FOUNDER states refund within 5 days, layer generic email says refund in 10 days! It was quicker than stated👍
Sorry this is a time but to sum up avoid like the plague a thoroughly dissatisfying, disappointing experience I made my own dough and it was great!
Please do what you do but at your own risk!
1 star is generous for me

23 de abril de 2026
Opinião espontânea
logótipo da Great Balls Of Flour

Resposta da Great Balls Of Flour

Hi Nick

We appreciate you taking the time to share such a detailed account of your experience. It’s great to hear that Aimee looked after you so well, but we are sorry that the rest of the process felt like a struggle.

Regarding the refund, as your request came in over the Bank Holiday weekend, our accounts department was closed. We actioned the payment as soon as we were back at our desks, and we're glad it landed with you sooner than the generic system notification suggested.

Shipping fresh dough to Northern Ireland can occasionally throw up logistical hurdles with the couriers that are outside of our direct control, but we take full ownership of the communication around it. We're sorry that the timing didn't work out for you on this occasion, but we're glad to hear you managed to get some quality pizza made in the end!

Thanks for your patience while we got things squared away.

Best regards,

Team GBOF

Classificada 5 em 5 estrelas

The gluten free dough was really nice

The gluten free dough was really nice.
I kept it in the fridge for 7 days….so longer than I should have…..but it still turned out OK
Maybe 90% similar to the ‘normal’ pizza base.
I’m not a gluten free eater, but my wife is…..and I still went back for more!
Not disappointed

16 de abril de 2026
Classificada 5 em 5 estrelas

Fantastic dough from frozen…

Ordered the sourdough balls to freeze while waiting for my BBQ to arrive. The delivery of the balls came very quickly, the BBQ not so fast :).

However now the BBQ and pizza stone are here and the dough was magnificent. Can't wait to have some more.

Getting the pizzas round is harder than I expected but besides my poor technique and wonky shapes everyone thought the bases were amazing.

Thank you, 100% will order again.

P.s. video tutorials are really useful

5 de maio de 2026
Classificada 1 em 5 estrelas

Poor service. Disappointed.

Ordered a week ago but still no sign of my order. When I emailed they suggested that they were in transit still. Not sure I want week old dough balls… won’t be using again. Will be looking for my money back.

2 de maio de 2026
logótipo da Great Balls Of Flour

Resposta da Great Balls Of Flour

Hi Richard

We've just looked into your order and, being very candid and honest, we don't know why it hasn't been dispatched, and we apologise for that.

We will send your order out today, and it will be delivered tomorrow. We apologise for the issue with the delivery.

Best regards

Team GBOF

Classificada 5 em 5 estrelas

Tasty, speedy and worth it!

Quick delivery, well packaged and a good price for the ease. Out of the freezer night before into a tuppaware / container to prove. Loads of semolina flour, makes a brilliant pizza! Used both the sourdough and classic and both lovely

15 de abril de 2026
Classificada 5 em 5 estrelas

What a great find

What a great find! Arrived so quickly, very fresh/on ice. Unfortunately it was raining so the pizza oven was a no go, the dough worked perfectly in the oven though. Delicious, crispy, crusty base, very happy, will defo order again!

1 de maio de 2026

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais