The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... Ver mais
Localização
Alterar localização4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
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Leia as opiniões dos outros
I spoke with Alice. She had very clear diction, answered all my questions and requests. She was friendly but professional in her manner and made booking via the telephone instead of online an extreme... Ver mais
On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... Ver mais
Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who tr... Ver mais
Informações sobre a empresa
Escrito pela empresa
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
Escrito pela empresa
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
Informações de contacto
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, Reino Unido
- 0190452936
Pede aos clientes que escrevam opiniões
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Helpful customer service
Helpful clarification when I phoned about misleading information (dates on the website regarding use of an alternative hotel did not marry up with 2027 tour dates) and my subsequent email asking which hotels were being used on the tour dates we were considering.
Very easy to book & super clear…
Very easy to book & super clear itinerary. Looking forward to our trip!
Looking forward to a great tour.
Most of the research was completed on line and clearly all the relevant information strengthen the case for selecting our tour.
Communication was very efficient and clear.
Booking process easy.
A good start and we hope that the tour lives up to its expectations.
Prompt customer services
Prompt customer services, all questions answered, nothing too much trouble - the staff are very welcoming
Ease of booking and quick response by…
Ease of booking and quick response by the company by email confirming the booking.
Very professional
The caller was very polite and…
The caller was very polite and understood my issues. She went further by making a note of the hotel requirements. The call was cutting out and she hung up and called straight back.
Easy to book fair prices everything…
Easy to book fair prices everything comprehensively explained
Simple a easy to book over the phone.
I prefer to book over the phone and this was made very straightforward by Simon.
Straightforward website that works
Great organisation
So far so good. All the comms and organisation from GRJ have been seamless for the river cruise which I’ll be going on in December. I’m very excited as it looks a fabulous itinerary. The images of the Amadeus ship Amara are amazing.
All is currently well as usual.
All is currently well as usual.
Easy process and trust that everything continues in a similar manner.
Sensational Scilly Isles booking
Paul was brilliantly helpful - thank you so much!
Easy to book
Very impressive service
Being able to speak to a human on the phone.
Booking process, friendly staff.
Made a booking online
Made a booking online, it was easy and when I had a question, it was resolved quickly on a call.
Got the confirmation and booking details quickly.
Helpful & Welcoming
I phoned & was greeted by a welcoming & helpful guy. He was considerate & extremely pleasant & even searched for overnight hotel stay at LGW which now makes me feel less anxious about going alone on my holiday. The fact that it's inside the terminal makes it much easier for me knowing I'll that's where the tour manager will be meeting us. I was sceptical & nervous about doing this tour to Italy but now I can't wait.
Thank you do much
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