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Green Feathers Opiniões 

2175
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Arrived promptly and well packaged. I’m using an old monitor rather than a tv so needed an extra cable but once cables all connected, the picture popped up immediately - all very straightforward. Now... Ver mais

Classificada 5 em 5 estrelas

Delivery was super quick and camera was easy to set up. The camera exceeded our expectations in definition and camera angle. Only had it installed 48 hours but can now see we already had a blue tit r... Ver mais

Classificada 5 em 5 estrelas

Josie was very helpful with getting the receiver working again with a new power supply cable which was delivered very quickly. I am disappointed that any new equipment will be very much more expensiv... Ver mais

Classificada 5 em 5 estrelas

Fabulous company to deal with, I wanted to upgrade an analogue bird box camera set up that i had for over 10 years which never particularly gave me very clear pictures. I phoned Green Feathers and spo... Ver mais


Informações sobre a empresa

  1. Loja de máquinas fotográficas

Sobre Green Feathers

Escrito pela empresa

GreenFeathers GIF

Discover the wonders of nature in your own backyard with Green Feathers, the UK's leader in Bird Box Camera Technology. With 15 years of experience, our bird box cameras have soared as top-sellers, captivating nature enthusiasts nationwide.

Based in Bristol, our passionate team has nurtured these cameras to new heights. Experience your garden's feathered wildlife from the comfort of your living room with our cameras mounted in bird nesting boxes. A perfect gift for Christmas and Father's Day.

Our technology evolves as well. Monitor nesting birds in HD from your phone or tablet, even when away from home.

Customer experience is vital to us. We offer fast and convenient delivery, backed by a 3-year guarantee on everything. In case of any issues, our quibble-free returns policy ensures your satisfaction.

Don't worry about technology hiccups; we provide free online email support to get your camera running smoothly.

Join our community of wildlife enthusiasts and step into a realm of natural wonder with Green Feathers' Bird Box Camera Technology. Rediscover the magic of nature in your own garden.

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

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Respondeu a 82% das suas opiniões negativas

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4,7

Todas as opiniões

(2175)

392 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

High quality hedgehog box and camera

I recently purchased a hedgehog box and wifi camera. Both arrived promptly with exceptional packaging and instructions. Really high class products. Long cables to power the camera which produces high quality video.

All I need now are the hedgehogs......

7 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quality product from green feathers…

Quality product from green feathers easy set up,I had an issue with the camera going off line,phoned technical,the lady I spoke to josie was amazing and very patient as I am not very technical minded,we got it sorted thanks to josie,we cannot wait until springtime,thank you very much.

15 de junho de 2026
Classificada 1 em 5 estrelas

Sent message

Sent message, no instructions and can get cheaper on Amazon. Very disappointed as I like your products?

23 de junho de 2026
logótipo da Green Feathers

Resposta da Green Feathers

Hi Trevor,

Thanks for getting in contact. I am sorry to hear about the problems you've had with your birdfeeder! I have have arranged with our website team to include the instructions for the bird feeder on our online listing now.

Please let us know the alternative Amazon listing and we will be sure to get this price matched for you!

Hopefully this is useful but please let us know if we can help with anything else.

Kind regards,
Dexter
The Green Feathers Team

Classificada 5 em 5 estrelas

Very quick dispatch

Very quick dispatch, the post office held up the delivery, otherwise it would have arrived as stated by the company. Very impressed with the camera

23 de junho de 2026
Classificada 1 em 5 estrelas

Rebadged Disappointment

Shame I didn't look into the product a little more, at first glance they appeared high quality cameras for Garden and WIldlife lovers, but it turns out to be the usual cheap off-the-shelf Tuya Smart Camera in a new box - the same tat you can buy anywhere for half the price. Poor app onboarding experience (typical of the Tuya App rebranded with a different name) and predictably ONVIF doesn't work. Not worth the effort to take it down and return, but thankfully it uses the same cheap chipset as the rest, so I'll fix the firmware and move on with life!

16 de junho de 2026
Opinião espontânea
logótipo da Green Feathers

Resposta da Green Feathers

Hi Martin,

Thank you for taking the time to give us some feedback here, I'm sorry to hear that you were disappointed by our app.

You are correct that we use Tuya as the base platform for our app. While we do use Tuya chipsets in our cameras for this reason, our cameras are designed and built between us and our manufacturer.

We are indeed currently having problems with ONVIF for android users and we do apologise for this. For now it is possible to get around this simply by logging into your Green Feathers account from a iOS device.

We will be releasing a big app update in the coming months which will fix this bug and provide some new features also.

I am pleased to hear that you have decided to continue using our camera despite your negative experience. If you did change your mind we 30-day money back guarantee, but if you wanted to stick with it we do offer a 3-year warranty if anything goes wrong.

You can contact our help desk team in here: https://gethelp.green-feathers.co.uk/en-US/contact

Please don't hesitate to get in contact with us if you need help with anything!

Kind regards,
Dexter
The Green Feathers Team

Classificada 2 em 5 estrelas

Poor quality products

I’ve had such a disappointing experience with my Green Feathers products. I originally got a bird box and wireless camera, which the customer service team were brilliant at letting me upgrade to the solar charged camera for an extra cost.

Unfortunately the camera is constantly going offline despite being pretty close to the house (in an area I get WiFi on my laptop no problem) and consistently having minimum 60% signal. The solar charge is also terrible - it’s dropped consistently week-on-week despite being mounted in the sunniest spot in a south facing garden, and is now at 5% which I assume means it will soon turn off.

Two stars because the customer service has been great - unfortunately the products just aren’t fit for purpose. A very expensive mistake!

15 de junho de 2026
Opinião espontânea

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