Green Gardener Opiniões 

641
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Since using Green Gardener we have found the service very good indeed. Importantly orders arrive very quickly with their chosen delivery service, and such quickness is necessary in some cases for the... Ver mais

Classificada 5 em 5 estrelas

Always quick delivery from Green gardener with quality natural pest control for your garden & plants at reasonable price. Have ordered from them for the last 12 months.

Classificada 4 em 5 estrelas

The order arrived quickly and with very detailed instructions. I think it would be useful to have instructions aimed at clearing houseplants as well, as I had to modify what I did ( for example I co... Ver mais

Classificada 5 em 5 estrelas

Haben Nematoden gegen Ameisen bestellt und angewendet . Alles genau wie von Green Guardian vorgeschrieben gemacht und ratz Fitz waren die Ameisen verschwunden . Für uns war wichtig das alles ohne Che... Ver mais

Informações sobre a empresa

  1. Jardim
  2. também em
  3. Controlo de pragas

Escrito pela empresa

Green Gardener supplies NATURAL chemical free pest controls. We supply Nemaslug, Nemasys Vine Weevil Killer & other natural pest controls by mail order.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

641 opiniões

5 estrelas
4 estrelas
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1 estrela

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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(641)

110 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Lies & ignored emails

Ordered some nematodes but unfortunately they were delivered outside of 24hr Royal Mail times. Royal Mail advised us to contact seller. We were then told by Green Gardener that nematodes can actually survive up to 7 days in the post. By Day 7 still no delivery. When they finally arrived, Green Gardener then said thay actually they can live longer than 7 days in the post. Read everywhere and this is incorrect information, complete lies. Asked for a refund and then Green Gardener stopped answering emails. AVOID
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Green Gardener have replied below but I can confirm that they have not responded to multiple emails, last on 16th May, so more lies. If only they would be as quick to respond to emails as they are to a Trustpilot review. At no point was a return and refund offered, only told the nematodes would be fine for up to 7 days, and then told they would be fine over 7 days. I would also imagine that they would argue that as it is a live product this would be ineligible for refund. If you don’t want to risk wasting your money, AVOID.

2 de junho de 2026
Opinião espontânea
logótipo da Green Gardener

Resposta da Green Gardener

Hi Lucy

We don't ignore emails, we're presently up to date on queries. If you'd like to forward your contact with us along with your order number to Admin@Greengardener.co.uk I'd be more than happy to look into it for you further.

Nematodes are a live product, they only need refrigerating for long term storage to maximise numbers up to the best before date on the pack. They don't all just drop dead as such and there's generally not an issue with nematodes being posted under normal conditions and they survive quite happily for multiple days, they are just active rather than being chilled and docile.

As always, statutory rights apply. If your not happy with a purchase please return it in an as received condition and a refund will be issued in line with terms.

Kind Regards
Green Gardener

Update: No Email has been received to the address I've supplied. However looking at the order number youv'e since supplied via trust pilot I can confirm the reason the parcel was delayed was due to input error on your part, the postcode was wrong hence why it was delayed. Although you let us know 2 days after the order was placed, it had already been dispatched and couldn't be intercepted. No further emails have been received from you since our original email advising this and that we hoped it would turn up given the wrong details. We're glad its arrived safe in the end.

Classificada 5 em 5 estrelas

I needed a garlic smoke bomb for my…

I needed a garlic smoke bomb for my greenhouse as it is full of produce and has early signs of white fly. My local garden centres only stock sulphur based bombs. So I surfed the net and found Green Gardener. A nice product. Competative price and prompt delivery. Thanks.

22 de maio de 2026
Classificada 5 em 5 estrelas

Quite Simply Excellent!

Quite simply excellent service from talking me through options when I called to despatch and receipt of our ladybirds. I had a small issue which was dealt with quickly and professionally and I really haven't received service like this for a while, thank you!

18 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Made up 'lawn fleas' to sell nematodes

This company is conning people by telling them their lawn has fleas and they can treat them with nemotodes. This is utter rubbish. Fleas are dog fleas, cat fleas, hedgehog fleas etc. There is no such a thing as lawn fleas.

11 de maio de 2026
Opinião espontânea
logótipo da Green Gardener

Resposta da Green Gardener

Hi Jayne
We're sorry you feel this way but lawn/grass flea is a real thing. Fleas can live in grass, particularly in shady, moist, and tall areas of the lawn as well as dense shrubs, sheds or under decking. While they do not thrive in direct sunlight, they use grass and surrounding foliage for shelter, waiting for pets or wildlife to pass by. They are frequently introduced by animals like foxes, rodents, hedgehogs, cats and dogs.
Have you made a purchase from us? Is there a problem with your order? I've requested more details from you so we can help if we can :)
Kind Regards
Green Gardener

Classificada 1 em 5 estrelas

I bought a sonic animal repeller from…

I bought a sonic animal repeller from “The Green Gardener” hoping it would keep pests out of my garden, but it was a complete waste of money. The device barely worked, and after a short time it stopped functioning altogether. Despite following the instructions exactly, animals continued to dig up my plants like nothing was there.
Customer service was equally disappointing — slow responses and no real solution offered. I expected a durable, effective product, but instead got something unreliable and poorly supported. I would not recommend this company based on my experience.

1 de maio de 2026
Opinião espontânea
logótipo da Green Gardener

Resposta da Green Gardener

Hi Kevin
Sorry to hear you feel this way, as advised via our conversation on the phone the damage caused to your unit appears physical (lawn mower/strimmer damage) and hence would not covered under the warranty terms, this has also been confirmed by the manufacture who have since seen the pictures you provided.
We suggest you eradicate the food source that the animals in question are digging for, likely leatherjackets or chafer grub larvae. They'll simply lose interest as the food source is no longer there and then a deterrent device like you purchased would be more effective keeping stray animals away as designed.
Kind Regards
Green Gardener

Classificada 5 em 5 estrelas

Excellent from every angle

Everything was easy. I will need to be quicker next year because your popularity meant that I was too late for some items. I am delighted with my bees,both solitary and bumble. Thank you.

21 de abril de 2026
Classificada 1 em 5 estrelas

Wer hochwertige Pflanzen bestellen…

Wer hochwertige Pflanzen bestellen möchte, bestellt besser nicht in diesem Shop, vielleicht können sie in Sachen Schädlingsbekämpfung mehr punkten.
Die Pflanze die ich erhalten habe war jedenfalls von sehr schlechter Qualität und sehr schlecht verpackt.
Kundenservice ist eine Katastrophe, im Impressum ist eine Mobilnummer angegeben, erreichen kann man da niemanden.
Die Mailbox ist „lustig“ besprochen, einen Rückruf erhält man allerdings nicht!
Per Mail ist die Kommunikation ebenfalls schwierig, mein Wunsch die Ware zurückzuschicken wurde abgelehnt, danach erhielt ich keine Antwort mehr!

23 de março de 2026
Opinião espontânea
logótipo da Green Gardener

Resposta da Green Gardener

Hallo. Wir verkaufen keine Pflanzen, sondern sind ein Unternehmen für biologische Schädlingsbekämpfung in England und liefern nicht nach Deutschland. Wir gehen davon aus, dass Sie uns mit jemand anderem verwechseln.

Wir bitten Sie, diese Bewertung zu entfernen, da es sich um eine Verwechslung handelt.

Mit freundlichen Grüßen, Green Gardener

Classificada 5 em 5 estrelas

I placed an order earlier this year and…

I placed an order earlier this year and then realised I had ordered the product to early to use. After sending an e mail the product was placed on hold. A member of the team contacted me on the same day to ask when I needed the product. It was shipped out to me a couple of weeks ago.
Great service, will use the company again. Thank you.

23 de março de 2026
Classificada 5 em 5 estrelas

Leather jacket treatment

Leather jacket treatment. Clear instructions, easy to administer through the additional bought attachment for the hosepipe. I regularly buy products from the Green Gardner and they never disappoint.

23 de março de 2026
Classificada 5 em 5 estrelas

Prompt Delivery. Waiting to see results.

Product dispatched on correct date and arrived promptly. Clear instructions on use.
Waiting now to see if the product works as advertised. My crops last year were devastated by slugs so I am excited to see the difference this year having treated the growing area.

23 de março de 2026

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