For years I always book through Carjet and always book a Green Motion car. Their customer service is always great. I was disappointed this time in their definition of a mid size automatic car. If that... Ver mais
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Localização
Alterar localizaçãoSecure Airparks,, 100 Ingliston Rd,, Ingliston,, EH28 8AU Edinburgh, GB
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Leia as opiniões dos outros
Coche muy nuevo y entregado muy limpio. Personal de recepción amable. Como indiqué en otra encuesta anterior, para ser perfecto, a la salida del aeropuerto debería haber indicaciones de cómo llegar... Ver mais
A empresa respondeu
Prise en charge et remise de la voiture rapides et efficaces. Nous avons beneficie d’un upgrade gratuit (voiture plus grande et boite auto). Mais politique de kilometrage limite qui rend quasi obliga... Ver mais
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I would give no stars. Similar issue to others, you need to read every term and condition as they will refuse to release a hire car if you fail to comply. And although they don’t remind you that you n... Ver mais
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Informações sobre a empresa
Sobre Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Escrito pela empresa
Car and van rental, wherever your journey starts
Green Motion is an international car and van rental brand with branches at airports, railway stations and city centres. We're part of Green Motion International, which operates more than 600 rental locations in over 80 countries across the Green Motion and U-Save brands.
Book online at greenmotion.com to see live prices, choose your vehicle and extras, and collect from the branch of your choice. Our fleet includes small city cars, family SUVs, people carriers and commercial vans, with lower-emission and electric models at many locations.
Before you travel
- Payment card: you'll need a credit card in the main driver's name for the security deposit. Accepted cards and deposit amounts vary by country and are shown before you book.
- Documents: bring your full driving licence and a valid ID. Some countries also need an International Driving Permit.
- Booked through a travel site? Check your voucher for what's included.
Here to help
Questions about a booking are fastest answered by the branch you're renting from. Their details are on your confirmation email. For anything after your rental, including deposits, charges or damage queries, contact our customer care team at ics@cs.greenmotion.com.
We read every review on this page and reply to them. Your feedback goes directly to the branch team so we can keep improving.
Why rent with Green Motion
Escrito pela empresa
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Informações de contacto
Secure Airparks,, 100 Ingliston Rd,, Ingliston,, EH28 8AU, Edinburgh, Reino Unido
- 0131 2850600
10% off when you book direct
4,1
Bom
23 opiniões
Pede aos clientes que escrevam opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Automobile fantastica e personale sia…
Automobile fantastica e personale sia in ufficio che nel parco auto cortese e disponibile
14 de outubro de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Grazie per la recensione. Siamo lieti che il personale a Edimburgo sia stato cordiale e rapido.
Quasi perfekt!
Es gibt nichts auszusetzen; quasi perfekt! Vergesst die teueren Vermieter …
14 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Hi,
Thank you for your five-star review.
We are delighted that your rental with Green Motion was practically perfect.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Coche muy nuevo y entregado muy limpio
Coche muy nuevo y entregado muy limpio. Personal de recepción amable.
Como indiqué en otra encuesta anterior, para ser perfecto, a la salida del aeropuerto debería haber indicaciones de cómo llegar a Green Motion en la sala de las compañías generales de alquiler de vehículos. Incluso personas que trabajan en dicha sala, no tienen claro qué autobus hay que tomar para llegar al recinto de GM.
14 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Hi Jordi Pedrerol,
Thank you for your five-star review.
We are delighted that you chose Green Motion for your rental needs. Thank you for your feedback, we will pass it on to our development team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Car rental
The car rental worked out very well, the person at the drop off was very polite & friendly!
19 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re pleased the Edinburgh rental went well and that our colleague at drop-off was polite and friendly.
Empresa nada fiable
Empresa nada fiable , nos hicieron sacar un seguro a todo riesgo con franquicia de 600 € , a la hora de entregar el coche encontraron una marca de 1 centimetro , nos comentaron que fue un golpe en el bordillo ( no tuvimos ningun golpe y nuestro error fue no hacer fotos cuando nos llevamos el coche ), nos cobraron por esa marca ( que no era golpe )en la yanta 280 € ,
compañia nada recomendable , no volveremos a contratar con ellos
12 de outubro de 2026
Opinião espontânea
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Entendemos que cuestione el cargo de 280 € por la marca detectada en la llanta al devolver el coche, y que considere que no se produjo ningún golpe durante su alquiler. No podemos determinar el origen de la marca a partir de la reseña. Envíe en privado la referencia de la reserva, el informe de entrega y devolución y cualquier fotografía disponible a ics@cs.greenmotion.com para que atención al cliente pueda comparar los registros y explicar el cargo.
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re pleased you had a great rental experience in Edinburgh.
Leuke en goede auto ,snelle levering
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Bedankt voor uw beoordeling. Fijn om te horen dat de auto goed beviel en snel werd geleverd.
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad you found the Edinburgh car good quality, the explanations clear and the cost reasonable.
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Tack för ditt omdöme. Vad roligt att du uppskattade bilarna, bemötandet, servicen och priset i Edinburgh.
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We are glad booking and online check-in were easy, and that the Edinburgh reception team looked after you well.
All was great.
14 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We are pleased everything went well with your Edinburgh rental.
For years I always book through Carjet…
For years I always book through Carjet and always book a Green Motion car. Their customer service is always great. I was disappointed this time in their definition of a mid size automatic car. If that was mid size Toyota Yaris I wouldn’t like to see a smaller car. It was the most uncomfortable car to drive. Comparison to a four wheeler wheel barrow. Very disappointing
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for returning to Green Motion over the years and for recognising the customer service. We understand why this booking disappointed you: the Yaris did not match what you expected from a midsize automatic and you found it uncomfortable to drive. If you would like the booked category compared with the car supplied, please send your Carjet confirmation and rental reference privately to ics@cs.greenmotion.com so customer services can review them.
Une location à hauteur des attentesPrise en charge et remise de la voiture…
Prise en charge et remise de la voiture rapides et efficaces. Nous avons beneficie d’un upgrade gratuit (voiture plus grande et boite auto).
Mais politique de kilometrage limite qui rend quasi obligatoire de prendre l’option km illimite et augmente le coût de location.
5 de setembro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Merci pour votre retour. Nous sommes heureux que la prise en charge et la restitution aient été rapides et que le surclassement gratuit vous ait convenu. Nous comprenons aussi votre remarque sur le kilométrage limité et le coût de l’option illimitée; les conditions doivent être claires au moment de la réservation.
It was quick and easy to pick up and…
It was quick and easy to pick up and drop off the car.
The car was in top condition and the staff are very friendly.
All in all excellent service 👌
13 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad collection and return in Edinburgh were quick and easy, the car was in top condition and the team was friendly.
Good service
Overall hiring process was very smooth. Car provided was in a very good condition.
13 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad the Edinburgh hiring process was smooth and the car was in very good condition.
Excelente.
13 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
¡Muchas gracias por su reseña! Nos alegra que su experiencia en Edimburgo haya sido excelente.
Coche nuevo
Un coche nuevo y con todos los extras, recogida y entrega rápida, sin pegas
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Gracias por su reseña. Nos alegra que recibiera un coche nuevo y bien equipado, y que la recogida y la devolución fueran rápidas y sin complicaciones.
Servicio perfecto
Servicio perfecto, las condiciones del vehiculo muy bien especificadas, y sin ningún problema.
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Muchas gracias por su reseña. Nos alegra que las condiciones del vehículo estuvieran bien explicadas y que todo el servicio en Edimburgo transcurriera sin problemas.
Very helpful and friendly!
12 de outubro de 2026
Resposta da Green Motion Car and Van Rental - Green Motion Edinburgh Airport
Thank you for your review. We’re glad our Edinburgh team was helpful and friendly.
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