Gretel Opiniões 

151
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Opened account with Gretel last year and didn't hear anything, but recently had an email regarding a possible match. Went through the questions and Gretel flagged up an old pension I am aware of, whi... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Easy experience and process but scary giving bank details to verify identity. Really hard to give postcodes for address's lived at 30+ years ago when no documents held from that date. No idea how I wo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Honestly, I was a little sceptical about registering all of my details. However, today 16/9/26, with the amazing assistance from Tom, I've found a policy that I didn't even know I had. Thank you Gret... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Odd. I had an account with Gretel and got a message saying they had found a potential missing policy. It turned out to be one that’s active - its paying me an annuity - but Gretel seemed to think the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços de finanças alternativos

Escrito pela empresa

Bring lost accounts, pensions and investments back home. Find everything from your first bank account to your forgotten shares for free.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

151 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(151)

107 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

It may take a while …

It may take a while but Gretel have managed to find a lost pension from a long time ago. Thank you for the service you provide

25 de maio de 2025
Opinião espontânea
logótipo da Gretel

Resposta da Gretel

Thank you so much for your kind words! We're thrilled to hear that Gretel was able to help you recover a lost pension — it’s exactly why we do what we do. It can sometimes take a little time, but we’re glad you stuck with it and that the service delivered for you.

We really appreciate you taking the time to share your experience — it means a lot to the team!

Classificada 5 em 5 estrelas

Gretel managed to find a pension i…

Gretel managed to find a pension i opened when I first started work 30 years ago
Will be consolidating this into my main pension based on the information Gretel have supplied

Super simple platform to use and completely free!!

16 de maio de 2025
Opinião espontânea
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Resposta da Gretel

Thank you so much for leaving such a kind review! It's great to hear that we've been able to help.

Classificada 5 em 5 estrelas

Amazing result

I was not expecting the result I got, a few weeks of waiting and I have been reunited with almost £15k from a private pension due to opting out of SERPS. I did not expect anything at all but thought it worth checking....wow, I am amazed, thanks so much.

2 de maio de 2025
Opinião espontânea
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Resposta da Gretel

Thank you so much for sharing this amazing news! We're delighted that we have been able to help.

Classificada 5 em 5 estrelas

Gretel to the rescue

I've been trying to find an old pension plan that I took out a number of years ago, I even had a policy number and everything, no one could find it. But after a few months Gretel has come to the rescue and found it for me. Just waiting on confirmation from the pension company now, so 5stars for gretel for coming through.

26 de abril de 2025
Opinião espontânea
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Resposta da Gretel

Thanks so much for taking the time to leave such a positive review. We really appreciate you taking the time and we're glad we could help.

Classificada 4 em 5 estrelas

Painless

Painless access - high security but if you know your details then no issues arise. It seems I may have a forgotten private pension - have contacted the company concerned and they are now progressing my query. It would be lovely to receive any amount, however small. Pleased Gretal alerted me. Thank you.

17 de abril de 2025
Opinião espontânea
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Resposta da Gretel

Thank you so much for your review - we're delighted to have helped. As I'm sure you'd expect, data security is of paramount importance, but we've tried to make the process as easy as possible.

Classificada 5 em 5 estrelas

Give Gretel a go it’s free

I had heard about Gretel and decided to join. All I can say is amazing they found a lost pension from many years ago. I would never have found this on my own. This service is completely free and they do not take any commission. Thank you Gretel

16 de abril de 2025
Opinião espontânea
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Resposta da Gretel

Thank you so much for taking the time to leave a review. We're delighted to have helped!

Classificada 5 em 5 estrelas

Tom was so helpful!

Tom was so helpful. Communicated well and persisted until he found my daughter's Child Trust Fund. I definitely wouldn't have tracked this down without him.

24 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Names changes are rubbish

When you have been married, divorced, changed your name back to your maiden name, then got married a 2nd time - it can't deal with this. I have told it numerous times what my name change was on what date and what my evidence docs are and it shuffles it round into the wrong order. It thinks it knows better than I know myself what I was called and when. Annoying.

22 de março de 2025
Opinião espontânea
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Resposta da Gretel

Hi Deborah. Thank you for your feedback. Gretel is in fact built to deal with multiple name changes and we have hundreds of thousands of members in a similar situation who have not encountered the issues you've raised. You are very welcome to email support: https://www.gretel.co.uk/contact and we can help you get this sorted quickly.

Classificada 1 em 5 estrelas

I have been on this for months on end…

I have been on this for months on end and provided ample details to no avail. Not sure how hard they are getting on at companies but I think I’m gonna have to try a different one to use

2 de março de 2025
Opinião espontânea
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Resposta da Gretel

Thank you for your feedback. We're sorry that you haven't had a match yet.

Gretel works by interrogating the data that companies share with us. This means that if a company isn’t yet working with us or sharing specific data with us, we may not be able to get a match.

However, we do also have a sizable Company Search function to help members reach out to companies who are not yet sharing data with us. I hope that helps.

Classificada 1 em 5 estrelas

really not sure this works at all

really not sure this works at all. Many months past and not a dickie bird about policies my family had

21 de março de 2024
Opinião espontânea
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Resposta da Gretel

Thank you for your feedback. We're sorry that you haven't had a match yet.

Gretel works by interrogating the data that companies share with us. This means that if a company isn’t yet working with us or sharing specific data with us, we may not be able to get a match.

However, we do also have a sizable Company Search function to help members reach out to companies who are not yet sharing data with us. I hope that helps.

Classificada 2 em 5 estrelas

not sure how or why it does not pull up…

not sure how or why it does not pull up any information on me, surely it would show current pension pots which I know about. it does not pull a single result up for me

21 de fevereiro de 2025
Opinião espontânea
logótipo da Gretel

Resposta da Gretel

Thank you for your feedback. We're sorry that you haven't had a match yet.

Gretel works by interrogating the data that companies share with us. This means that if a company isn’t yet working with us or sharing specific data with us, we may not be able to get a match.

However, we do also have a sizable Company Search function to help members reach out to companies who are not yet sharing data with us. I hope that helps.

Classificada 5 em 5 estrelas

Wow, so simple to use

Wow, a simple and free service to find lost money! Easy process and all done online with no hassle. Well done!

6 de fevereiro de 2025
Opinião espontânea
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Resposta da Gretel

Thanks so much for leaving a great review. We really appreciate it when members take the time.

Classificada 5 em 5 estrelas

Easy to ue made it feel safe

Easy to ue made it feel safe. Immediate result!

5 de fevereiro de 2025
Opinião espontânea
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Resposta da Gretel

Thank you so much for your positive review. We always really appreciate it when members take the time.

Classificada 4 em 5 estrelas

Easy to use and whilst it hasn't…

Easy to use and whilst it hasn't unearthed lost pensions or accounts for me yet, well worth the time registering.

5 de fevereiro de 2025
Opinião espontânea
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Resposta da Gretel

Thanks so much for leaving us a positive review. More companies are coming on to Gretel all the time, so even if there isn’t a match right away, Gretel will keep searching and any future matches will be notified by email.

Classificada 5 em 5 estrelas

Found my daughters trust fund and…

Found my daughters trust fund and amount for her 18 birthday great takes the work away from me.

30 de janeiro de 2025
Opinião espontânea
logótipo da Gretel

Resposta da Gretel

Thank you so much for your kind review! We're delighted to have been able to help.

Classificada 5 em 5 estrelas

Found lost shares

Found lost shares - or at least company name (as have changed hands several times I think), within minutes. Am following up today. Impressed. Thank you.

27 de janeiro de 2025
Opinião espontânea
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Resposta da Gretel

Thank you so much for taking the time to leave a review. Really kind of you and much appreciated.

Classificada 5 em 5 estrelas

Nice surprise

Easy to find any lost accounts. My son’s child trust fund that was set up and forgotten about was located straight away! Nice surprise since I didn’t expect anything to show up! Thank you!

31 de dezembro de 2024
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Resposta da Gretel

Thank you so much for your kind review. Delighted to have been able to help.

Classificada 2 em 5 estrelas

Waste of time and hope

Been registered for a few months and absolutely nothing!!! Registered with another one and within seconds I had virtually all my pension info. You say you are new, but all my providers are well known such as Scottish Widows, but to have NO RESULTS is really poor!!!

26 de novembro de 2024
Opinião espontânea
logótipo da Gretel

Resposta da Gretel

Hi and thanks for your review.

We are still relatively new and have a lot of ground to cover before we have all the providers working and sharing data with us which is why a match may not happen immediately. Whilst our coverage is by no means complete, Gretel is always on. This means that once a member has created their account, even if there isn’t a match right away, Gretel will keep searching and any future matches will be notified by email.

I'm sorry that we haven’t been able to provide an instant result but we will work tirelessly to get more and more providers to share their data.

Classificada 5 em 5 estrelas

Polite, Curtious & Helpful.…

Having registered with Gretel a few months ago and in all honesty having forgotten I'd done this, it was a great surprise to hear that they had found a policy I didn't know existed. I was anxious with the ID questions and reached out to the Gretel Support Team, Tom Simmonds was so helpful and guided me through. Thank you

7 de novembro de 2024
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Resposta da Gretel

Thank you so much for this generous review. We really appreciate your taking the time to leave these kind comments.

Classificada 5 em 5 estrelas

I was met with kindness and empathy

I was met with kindness and empathy. The lovely case worker kept me updated on the progress, actioned documents promptly. Gretel has strict rules and I was reassured that they will only release information once all information has been cross checked. Highly recommned this, epecially during such a difficult time. Thank you very much.

9 de outubro de 2024
Opinião espontânea
logótipo da Gretel

Resposta da Gretel

Thank you so much for your kind review. It was a pleasure to support you through this more complex case.

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