Groove Opiniões 

126
TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

now this is a nice software that you can use for your business but sometimes it can be frustrating because of its recent updates. Groove is now running in beta version & so if you made a project today... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been using Groove for a couple of years, and overall it's a solid platform. The customer service, especially, is top-notch. One of the CSRs, Varnita, answered all my questions quickly and accur... Ver mais

Classificada 5 em 5 estrelas

I deeply appreciate having all the tools I need under one roof and platform. The software team has been kicking out at least weekly updates to the software. The customer support has been incredible fo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been working with groove for years and they never disappoint. The service in itself is easy to use and has a lot of features that makes answering emails or tickets easier for anyone managing a t... Ver mais


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

126 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(126)

7 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thank you Vani!

Vani sent me a video instruction that was super easy to follow along with. Not only did she answer my questions, she helped me understand the problem so I can fix things on my own in the future!

27 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Varnita was of great help during our chat session!

Varnita was of great help during our virtual support chat! She was efficient and had already opened the ticket I had sent to the Help Desk, so she was already aware of my issues. When she fixed my GrooveSell checkout links, she did it quickly and took the initiative to also fix the issue in my account for me. We also discovered another bug while conversing, which she immediately brought up with the Dev team that same day. Overall, I am very satisfied with the experience I had with Varnita throughout our virtual support chat session.

21 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I needed help with a number of things…

I needed help with a number of things in GroovePages, as I could not seem to figure out how to do them myself, so I contacted support and Ford was most helpful... he went back and forth with me a number of times and made sure everything I had requested was done! It took a while... but we got there in the end and Ford really was very knowledgeable and very helpful!

19 de junho de 2024
Opinião espontânea
logótipo da Groove

Resposta da Groove

Amy, Thank you for letting us know that your issues were resolved and our agent was ready to help!

Classificada 5 em 5 estrelas

I needed some help with a DNS record…

I needed some help with a DNS record and Jayson made fixing the issue incredibly easy.

I can't thank that guy enough.

19 de junho de 2024
Opinião espontânea
logótipo da Groove

Resposta da Groove

Thank you DX, we know Jayson is one of the best, and will let him know about your message, we are glad the issue was addressed!

Classificada 5 em 5 estrelas

Mirza Iqbal

Great Support and a wonderfull all in one tool

17 de junho de 2024
Opinião espontânea
logótipo da Groove

Resposta da Groove

Thank you for the kind words, Mirza, and please do not hesitate to contact us if you have any other questions!

Classificada 5 em 5 estrelas

Jayson Neri helped me out tremendously…

Jayson Neri helped me out tremendously with resolving a few problems that I encountered. Quick and to the point. Thanks a lot.

17 de junho de 2024
Opinião espontânea
logótipo da Groove

Resposta da Groove

Wallace! We will let Jay about your message here! We are glad he was able to help and address your issues, thank you for your review!

Classificada 5 em 5 estrelas

All Star Helper!

All Star Helper!
Joey I just spent a little time helping me sort out groovemail. Joey went above and beyond the call of duty. Much appreciated. Glad it all seems to be working now. Best, Kaye

15 de junho de 2024
Opinião espontânea
logótipo da Groove

Resposta da Groove

Kaye! Thank you for letting us know your issue was addressed! we are here to help so, contact us if you have any questions
in the future ..

Classificada 5 em 5 estrelas

Jaycon is great:)

12 de junho de 2024
Opinião espontânea
logótipo da Groove

Resposta da Groove

We Know, Jayson is one of the best Agents we have, and we will tell him! Thank you for letting us know about your experience!

Classificada 5 em 5 estrelas

Im very impressed with the customer…

Im very impressed with the customer service I received during my chat with Jayson Neri. He is very knowledgeable and knew exactly how to help me. Also he was very patient with me even though I'm not a 'techi' person. So thank you for a smooth and pleasant
customer service experience!

10 de junho de 2024
Opinião espontânea
logótipo da Groove

Resposta da Groove

We are Glad Jay, was able to address all your questions, don't forget we are an email away if you have any other questions!

Classificada 5 em 5 estrelas

GrooveFunnels, A best All-in-One Software

I've been using groovefunnels for more than 07 years for my clients and I found it the best option for all the website requirements for my clients. Groove support is also very active and has a problem solver team like Mr. Jayson Neri. He helped me to resolve the errors, bugs and problems and can easily understand and fix the errors.

10 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I had a issue logging in

I had a issue logging in, changed my password etc but still didn't work. I used Groove's live chat, spoke with Vani Pandya and she resolved my issue immediately.

Great product, great service

9 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Jill Sanders continues to provide…

Jill Sanders continues to provide friendly and exemplary service with prompt resolutions, as well as offering good practical and useful advice. Groove.cm Support Team is very efficient and professional whenever I'm in need of their services. I'm extremely satisfied with their overall support.

6 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Jay with Groove.cm is an awesome…

Jay with Groove.cm is an awesome support team member. He de-escalated my frustration with accessing my account. He handled everything professionally and quickly to get me re-engaged in the process of building our brand. BRAVO, JAY!!!

5 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The service team, specifically Jill Saunders and Samantha Anderson, is IMPECCABLE!

Despite a brief hiccup with the payment process at the start, our experience with the service team has been nothing short of outstanding. From the moment we acquired this platform in September 2023, we've been met with swift and effective solutions to every query and challenge. The professionalism we've encountered is commendable. We extend our heartfelt thanks in specific to Jill Saunders and Samantha Anderson for their exceptional support. We eagerly anticipate a future of sustained and reciprocal success in our business partnership.

30 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Jill has been great

Jill Sanders from customer support has been great! Very professional and efficient in her service. She is a great asset to their team.

22 de maio de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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