Site is extremely slow very frustrating waiting for main topic pages to load. AI says it may be because servers are overloaded and algorithms take a lot of compute power. Unless changes are made, I wi... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Absolutely outstanding! The idea, the execution, the company, and their customer support is equally marvellous. Such a necessary and wonderful app in our climate of political deception and disinformat... Ver mais
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Thought it was a decent enough service, around 4 stars if you specifically want US news aggregator. Although because I'm from a country in Europe, I do notice it had a lot more errors in more European... Ver mais
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Clean, Facts first, detailed interface, Canadian Made (ELBOWS UP🇨🇦!!), sorts bias like a Super Frighter Through the sea of lies and extremes. This is the only place where a Moderate or a Cen... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Searching for an alternative to Google News or Apple News? Look no further: Ground News offers you daily news coverage that you can rely on. Our trusted news experience has earned us over 10,000 5-star reviews in the App Store and Play Store – and now, more on Trustpilot. For anyone fighting against the rise of misinformation, sensationalism, and biased news, the Ground News app, website, and newsletters will help you easily compare how a story is being covered by thousands of sources from across the political spectrum – and from around the world. Now's your chance to break free from echo chambers and get closer to the truth behind the spin. We're not better news, we're a better way to read it.
Informações de contacto
280 Joseph St, N2G 4Z5, Kitchener, Canadá
- +1 (866) 471-9181
- feedback@ground.news
- ground.news
4,1
Bom
196 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They subscribed me with auto-renew before disclosing the price.
I was watching a Mentour channel on YouTube, and become interested in the Ground News Promotion. I wanted to get pricing info, so I started into the process. I assumed that before actually billing me, they would show a cost summary. Not so. AFTER logging my payment, they finally disclosed that the fee was 60 bucks, and worse, that they had set me up for auto-renew. I am still fighting this. I succeeded in getting Snap-wise, the payment processor, to shut off auto-renew, but I still do not know if I will get my 60 bucks back. Disgusted with Ground News and the Mentour YouTube channel.
Update 21April25
Since I have received a refund from Snap-Wise/Ground News, I have upgraded from one to three stars.
18 de abril de 2025
Opinião espontânea
Resposta da Ground News
Hi Chris, we're sorry to hear about your experience and I'm happy to clarify that the pricing is listed on our website: https://ground.news/subscribe and on the checkout page. If you'd like to request a cancellation and refund, please reach out to the team directly at feedback@ground.news and the team would be happy to help with your request!
Great service, valuable information
The service makes it incredibly easy to see which organizations are owned by who and where their slant comes from. I really loved the Blindspot feed which shows news items that are only reported by one political side or the other. It was very interesting and telling seeing a timeline of which news items are amplified and which are ignored by certain political leaning. It really opens your eyes to just how corrupt legacy corporate media is.
31 de janeiro de 2025
Opinião espontânea
Resposta da Ground News
Thank you for your 5 star review, David! We're pleased to hear you're finding the ownership data and Blindspot newsfeed useful! We're also glad to hear you're finding the multiple perspectives helpful when seeing who is reporting on a certain story and who isn't. We appreciate your support!
All is great and balanced mostly
All is great and balanced mostly, but too many redundant republishing left leaning media.
1 de abril de 2025
Opinião espontânea
Resposta da Ground News
Hi Cesar, thanks for your positive review and I completely understand your concerns when sources re-publish the same stories as other outlets. If you have any other publishers we could add to the service to provide the coverage you're looking for, please email the team any source websites at feedback@ground.news and we're happy to add them for you.
Not yet the minimum viable product
The app is crashing frequently, or runs very slow and they continuously link to other news pages with ads or a paygate, with an even worse interface. It’s a good idea, but they need to curate their own news better and fix the app asap. It is far from a product worth to pay for.
8 de abril de 2025
Opinião espontânea
Resposta da Ground News
Hi Eduardo, we're sorry to hear about the negative experience. We'd like to inform you that there is a filter available so you remove all paywalled content! Just navigate to the filters and choose "hide all paywalls" – this makes for a better reading experience. We'd love to get to the bottom of why the app is crashing on your device. If you send our support team an email with your device information, we'd be happy to investigate. We're reachable at feedback@ground.news 7 days a week.
Great service
Great service, especially for getting stories you might otherwise miss. Customer service was very quick and helpful as well.
30 de março de 2025
Opinião espontânea
Resposta da Ground News
Thanks very much for your 5 star review and kind words Sean, we're so pleased to hear you're enjoying the service and our team was able to help you promptly. Thanks for your support!
As Europeans we are objective
As European it’s crazy to se that it’s ether Rep or Dem side. We all work across the borders of the political parties after elections and fight for the goal off the country and Europe instead of undermining the political parties.
3 de março de 2025
Opinião espontânea
Resposta da Ground News
Hi Bogdan, thanks for your positive review, we appreciate hearing your thoughts! If you have any suggestions for how we could improve the service for you, please let us know at feedback@ground.news at any time!
wouldn't refund unwanted subscription
wouldn't refund unwanted subscription
27 de março de 2025
Opinião espontânea
Resposta da Ground News
Hi Rg, we're sorry to hear about your experience. We process refunds for purchases made through the website that are within the refund policy, as found here: https://ground.news/refund-policy If you have any other questions or feedback about this, please email the team at feedback@ground.news .
For the same reason I eliminated Apple…
For the same reason I eliminated Apple News. Give me (for FREE) ONE button to eliminate sports news. I don't want ANY sports news. Forever.
24 de março de 2025
Opinião espontânea
Resposta da Ground News
Hi Robby, we completely understand your preference not to see sports news on Ground News. You can always use the "show me less" feature, which is available if you start a free trial. You can also contact our team at feedback@ground.news and we would be happy to set up this preference on your account.
DONT DO IT
DONT DO IT! Every article takes you to another website so you can read them regardless of ground news. Nothing is original. It is not worth the money spent and of course, no refunds.
20 de março de 2025
Opinião espontânea
Resposta da Ground News
Hi Margaret, we're sorry to hear that you are disappointed in your experience. Ground News is an aggregator, so being able to access original reporting from external outlets is what Ground News was designed to do.
inappropriate twist request for payment
This turned out to be my mistake when signing up for a free trial. I was being told that GroundNews was unable to take payment from my card and I should update my card. It took 3 or 4 emails to sort. Andrea and Bethlehem were incredibly patient and persistent and always polite. A very good experience.
10 de março de 2025
Opinião espontânea
Resposta da Ground News
Thanks for the kind review! We're glad to hear that Andrea and Bethlehem were able to help resolve the issue you were experiencing.
The only sensible way to get updated on news today.
Ground News came as the perfect answer to my increasing concerns about information on social media. The personal control over what I wanna see is very refreshing. It’s the main place I go to be updated now.
19 de março de 2025
Opinião espontânea
Resposta da Ground News
Thanks for the 5-star review, YAS! We're happy to hear that Ground News is helping address your concerns and offering you better control over the news you read. If there's anything more we can do to improve the service, don't hesitate to let us know over at feedback@ground.news.
Great Time Saver and Interface
I originally thought I'd just give the website a try, as Im an independent so none of the "left/right" political paradigm really fits in with me or my reading anyway, but now I check their app almost every day haha! It's still nice for me to he able to get a general overview of the news quickly, and from a clean and organised location, while being able to quickly see the biases of the media outlets etc., and I also really appreciate the customisable notifications. Job well done.
5 de janeiro de 2025
Opinião espontânea
Resposta da Ground News
Thanks for the 5-star review, J.R.! We're happy to hear that Ground is saving you time and that you're particularly enjoying the notifications. If there's anything else we could do to improve your experience, don't hesitate to let us know at feedback@ground.news.
The only place to get some sense of…
The only place to get some sense of actual news.
19 de fevereiro de 2025
Opinião espontânea
Resposta da Ground News
Thanks for the 5-star review Samantha, we're happy to hear that Ground News is meeting your expectations! If there's anything else we could do to improve your experience, please don't hesitate to let us know.
Extremely biased news platform
Extremely biased news platform. Tough to unsubscribe.
Don't waste your time reading this exaggerating one sided news platform
29 de janeiro de 2025
Opinião espontânea
Resposta da Ground News
Hi Ariyan, we're sorry to hear about your negative experience. Ground News provides news content from every side of the political spectrum, so you will find "biased" news on the platform. The goal of Ground News is to help readers spot where bias is coming from, how it shapes narratives, and even cover their own bias blindspots. Any time you click on a headline in the platform, you will be presented with multiple sides of a story – from the left, center, and right of the political spectrum. Most stories come neatly packaged with a "Bias Comparison" that allows you to see how each of these sides differ at a glance. We are sorry if our comparison tools did not meet your expectations, and we welcome your feedback. You can easily unsubscribe by following the instructions listed in our Help Center or by emailing our team at feedback@ground.news.
Exquisite
Exquisite. The news app the world needs now ore than ever. Brilliantly done. Highly recommended.
3 de janeiro de 2025
Resposta da Ground News
Hi there, thanks for the 5-star review! We're glad to hear you're enjoying Ground News. If you have any feedback for our team, don't hesitate to reach out via email at feedback@ground.news.
Ground News: The Ultimate Tool for News Transparency
Ground News is a revolutionary platform that takes news consumption to a whole new level by prioritizing transparency and media literacy. It provides a comprehensive view of how stories are covered across different news outlets, offering unique insights into bias and factuality. The Blindspot Feed is particularly impressive, revealing the stories underreported by either left-leaning or right-leaning media, making it an invaluable tool for breaking out of echo chambers. The platform's global reach ensures diverse perspectives, while its intuitive design makes navigating complex topics straightforward and engaging. By empowering users to critically assess the news they consume, Ground News stands out as an essential resource for anyone who values balanced and informed journalism.
14 de janeiro de 2025
Opinião espontânea
Resposta da Ground News
We're happy to hear that you're enjoying your Ground News experience! If there's anything we could do to improve your experience, don't hesitate to let us know via email at feedback@ground.news.
Somehow I have double charges from…
Somehow I have double charges from Ground.news. I've sent screenshots to their customer service from my bank account and have yet to get this resolved. This is very frustrating. Unless this gets resolved soon, I'm going to report them for fraud.
5 de janeiro de 2025
Opinião espontânea
Resposta da Ground News
Hi Karen, we're very sorry to hear about this experience. We have been working with you over email to try and locate this duplicate charge but we're unable to find it in our payment system and our team is diligently trying to locate it to help. If you can provide a receipt from Ground News for this charge, this will confirm the account it's connected to so we can work on processing a refund. We look forward to resolving this promptly for you.
Comprehensive in scope, reliable news you can believe
I rely on Ground News to keep me informed about issues I may not otherwise have seen in ‘traditional” media. It regularly happens that I learn about an issue on Ground News 2 days before it shows up in other online and traditional news sources. In addition, making the original reporting from across the spectrum available for drill-down empowers the reader to go as deep as they want It’s an incredible amount of information, packaged for easy consumption.
11 de janeiro de 2025
Opinião espontânea
Resposta da Ground News
Hi there, thanks for the 5-star review! We're happy to hear that Ground News is helping you discover stories beyond traditional media. If there's anything more we can do to improve your experience, don't hesitate to let our team know at feedback@ground.news.
Wow!!, but Yuck!!!!!!
Wow!!! Great Idea!!!!! Just what we need, when we need it most!!! Progress!
Yuck!!! It's unusable, at least for me. I'm running Windows 11 and I use Firefox as a browser. Whenever I activate the Ground News application and it gets down to doing what it does (which I LIKE!!!, except...), it takes over all my system's run time operations. I don't think it's a malicious activity and my system's not showing and viruses. It's probably just a malfunction between Ground and FF. In any case, my computer completely becomes a piece of lead sitting on my desk.
I've reported this a couple/three months ago and they said they'd try to address it in the next roll-out but, if it doesn't come by June (my subscription renewal date), I'm at a spot where it's money thrown away.
I'm really being straight here, I love!!!!! the concept and it works just what I want when I've turned off the app and just access the website. But I'm not able to continue this way.
Anyway, I wish them good luck but June's just below the horizon and, when it does get here and there's been no fix, I gotta let go. And I'm gonna hate that.
19 de dezembro de 2024
Opinião espontânea
Resposta da Ground News
Hi Wm, thanks for sharing your thoughts about the browser extension, we're sorry to hear about this experience. We're updating this review to let you know that many performance enhancements have been released since you first shared your experience here – there have been major upgrades to the browser extension and the entire website experience. We hope you find that it comes closer to meeting your expectations! If you have any more feedback for us, our support team is always happy to connect at feedback@ground.news .
Exceptional customer service via chat
Exceptional customer service via chat! The service responded quickly. The person was kind, efficient, and took care of my request immediately. No hassles or delays of any kind. Just...wow!
15 de dezembro de 2024
Opinião espontânea
Resposta da Ground News
Thanks for your kind words, Rolfe! We're so happy to hear that the support team was able to handle your request promptly and kindly. We're delighted to provide this kind of support to our readers and please don't hesitate to let us know if we can do anything else to improve your experience.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.