Grubby Opiniões 1862

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Outstanding meals. I use the kits mainly and the results are both delicious and nutritionally outstanding. Service is also brilliant with communication and deliver faultless for the past 6 weeks I hav... Ver mais

Classificada 5 em 5 estrelas

They offer a great range of interesting plant-based recipes. The ingredient are always fresh and good quality. I especially like their tofu and meat substitutes. I’ve had scores of boxes with very... Ver mais

Classificada 5 em 5 estrelas

We now eat fresh and healthy meals. There’s lots of choice and we try meal combinations we would not have otherwise thought of. To come home from work tired knowing all the ingredients are taken care... Ver mais

Classificada 2 em 5 estrelas

We went to Grubby to try a more vegetable based diet. The recipes were good and the portions generous. However, we had endless issues with ingredients not being complete, and on one occasion there b... Ver mais

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Escrito pela empresa

Vegan recipe kits. All flavour. No faff.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
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3 estrelas
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1 estrela

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 1 em 5 estrelas

The owner/founder have to understand…

The owner/founder have to understand that people are paying for your brain, your chef level experience, your organisational skills, your timely delivery of some basic ingredient which is fraction of the cost. There is nothing wrong with paying a premium for cheap ingredients - I am mom with a full time job, I am paying just so I can let my brain rest after work and mindlessly follow a recipe.

I am not paying for an amateur telling people to put soy sauce and nutritional yeast in everything!!!

Both of the recipe I tried feels like what a uni student first time away from home come up with! Experimental, randomly invented way of cooking some rather simple sauce!

There's something wrong if your recipe for Bolognese sauce and Swedish meatball sauce have so much in common:

- Bolognese - Veg Stock, Tamari, Nutritional Yeast, Tomato Puree
- Swedish Meatball - Veg Stock, Tamari, Nutritional Yeast, Dijon Mustard, cooked with diced onions

I made the Bolognese first, already shocked that they are not using fresh tomatoes, or at least, tinned tomatoes... It just taste of salt and nothing else, even when I added lots of sugar to balance it out. I had to bulk it up with more than double the amount of pasta (because I do not have extra gnocchi at home), and now I have a whole fridge of awful tasting, bland pasta/gnocchi Bolognese.

When I cooked the Swedish meatball, I was careful enough to put only half the veg stock, Tamari and nutritional yeast. It still taste exactly the same as the Bolognese, very salty and no other flavour. I added an extra spoonful of my own Dijon mustard, another blended and fried (not diced) onion, 1/3 box of soy cream and some honey. My addition made the flavour more interesting but the intense saltiness is still overbearing. I was ok to eat it, but my partner and my kid left it.

Also why are you asking me to make my own Swedish meatball from some vege sausages, which is a complicated mission. But just to boil some fresh beans for 4 minutes?!!

If people order a food box from you, they are not asking for to make meatballs (a product that can be bought ready made) from sausage (another product that can also be bought ready made). just give them some vege meatball. Research the proper way to make a professional swedish sauce from scratch, and get people to pan fry the beans which also just take 4 mins but 100 times tastier!

Still have a couple of meal to try. But I will definitely research a proper recipe and use my own ingredients, so essentially, I am doing both the organisation and the ingredients gathering myself. Totally don't see the point of ordering this.

10 de novembro de 2025
Opinião espontânea
logótipo da Grubby

Resposta da Grubby

Hi Viv, I'm Martin, the founder. I appreciate your comments, and I'll be looking into your specific orders to understand a bit more about your experience. This said I have cooked and eaten both of these recipes mentioned myself, and also looked at our customer ratings for these dishes and they both exceed 4.4 stars out of 5. The Gnocchi bolognaise is particularly popular. However I do agree that the meatballs are one of our more fiddly dishes. I'd love the opportunity to have a quick chat with you if you're able to spare a few minutes, so I can fully understand your comments, and hopefully sort you some recipes you'll love. Please do drop me a line on founder@grubby.co.uk. Thanks again for feeding back. All the best. Martin

Classificada 5 em 5 estrelas

Good recipes

Good recipes, good value.

1 de novembro de 2025
logótipo da Grubby

Resposta da Grubby

Thanks Anthony, we're so pleased to hear it! Hope you continue to enjoy the boxes.

All the best,
Team Grubby

Classificada 5 em 5 estrelas

Lovely fresh food

Lovely fresh food with different options every week. Recipes are easy to follow and most meals are quick to make. Really enjoy ordering from here 😊

27 de outubro de 2025
logótipo da Grubby

Resposta da Grubby

Hi there,

Thanks for the lovely feedback! We’re so glad you’re enjoying the fresh ingredients and weekly variety. It’s great to hear the recipes are easy to follow and fit nicely into your routine.

Happy cooking!
Team Grubby

Classificada 5 em 5 estrelas

Really good to have interesting meals…

Really good to have interesting meals to cook and so far all has been very tasty and no waste either . Packaging is very good and very little plastic .

27 de outubro de 2025
logótipo da Grubby

Resposta da Grubby

Hi Denise,

Thank you so much for your lovely review! We're delighted to hear you're enjoying the recipes and finding them both tasty and waste-free. It’s great to know the packaging is working well for you too, we’re always striving to keep it as sustainable as possible. Thanks for cooking with us!

Team Grubby

Classificada 5 em 5 estrelas

Great, easy to cook and delish

I love the recipes. Im vegan, my son is a carnivore and has happily joined me eating every recipe.
I love that they are biiiiig portions and super tasty

25 de outubro de 2025
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Resposta da Grubby

Hi Jo,

We’re so happy to hear you’re loving the recipes, and it’s amazing that your son has been enjoying them too. That’s such a win! We’re all about big, flavour-packed portions, so it’s great to know they’re hitting the spot.

Thanks so much for sharing your feedback and for cooking with us.

Best wishes,
Grubby

Classificada 5 em 5 estrelas

Really enjoying the Grubby meals

Really enjoying the Grubby meals - so much choice and all the meals are very straightforward to prep and the recipes are very tasty.

25 de outubro de 2025
logótipo da Grubby

Resposta da Grubby

Hi Siobhan,

Thank you so much for your lovely feedback. We’re thrilled to hear you’re enjoying the Grubby meals and finding the recipes both tasty and easy to prepare. It’s great to know the variety and simplicity are making mealtimes enjoyable for you.

We really appreciate you taking the time to share your experience and for being part of the Grubby community.

Thanks,
Grubby

Classificada 1 em 5 estrelas

I have had endless issues with my…

I have had endless issues with my boxes. Missing ingredients, gone off ingredients (happens often) and most boxes the ice pack is defrosted and leaks all over the box making spoiling the box. Today box I had ordered extras which were all spoiled by the defrosted ice pack.

Not great customer service either, it’s like they aren’t wanting to keep your custom. I give up now and whilst the boxes are convenient they aren’t worth the money!

28 de outubro de 2025
Opinião espontânea
logótipo da Grubby

Resposta da Grubby

Hi there,

We’re really sorry to hear about your experience and that you’ve had, and the repeated issues with your boxes. That’s not the level of quality or service we want to deliver, and we completely understand how frustrating this must have been.

We’re also sorry to hear you didn’t feel supported when you reached out before. Your feedback is really important to us, and we’ll be reviewing this with both our customer care and fulfilment teams to make sure we do better going forward.

If you’re open to it, please get back in touch at help@grubby.co.uk with your latest order details so we can investigate this further and put things right for you.

Thank you for taking the time to share your honest feedback.

Kind regards,
Grubby

Classificada 5 em 5 estrelas

A special night in

The recipes are easy to follow and every single one I've tried has been delicious. Restaurant quality food prepared by myself to enjoy in my own house.

21 de outubro de 2025
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Resposta da Grubby

Hi Suzanne,

Thank you so much for your lovely review. We’re so happy to hear you’ve been enjoying the recipes and finding them easy to follow. It’s wonderful to know you’re creating restaurant-quality meals at home, that’s exactly what we aim for.

Hope you continue to enjoy using Grubby!

All the best,
Grubby & Team

Classificada 5 em 5 estrelas

Easy, imaginative, and good value.

The meals are always imaginative and not repetitive. When I’ve needed help, support have been great and speedy. The quality is excellent and deliveries have been easy.

18 de outubro de 2025
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Resposta da Grubby

Hi Aimee,

Thank you so much for your wonderful feedback. We’re delighted to hear you’re enjoying the variety and creativity of the meals and that our support team has been able to help quickly whenever needed. It’s also great to know you’ve found the deliveries smooth and the quality consistently excellent.

All the best,
Grubby

Classificada 5 em 5 estrelas

Great recipes that are super easy to…

Great recipes that are super easy to follow and the ingredients last well. Really balanced and can select for higher protein when needed.

21 de julho de 2025
Opinião espontânea
logótipo da Grubby

Resposta da Grubby

Hi Dina,

Thank you so much for your kind feedback. We’re so glad to hear you’re enjoying the recipes and finding them easy to follow. It’s great to know the ingredients are staying fresh and that you’re making the most of the higher-protein options too.

Best wishes,
Grubby

Classificada 5 em 5 estrelas

Great company and fantastic meal boxes

Great company and fantastic meal boxes. I’ve been a customer for over 4 years now and am continually impressed with the variety and quality of the recipes they provide. Any issues are always dealt with quickly and effectively. Overall would (and often do) highly recommend getting involved!

17 de outubro de 2025
Opinião espontânea
logótipo da Grubby

Resposta da Grubby

Hi Ollie,

Thank you so much for your wonderful review and for being with us for over four years. It means a lot to know you’re still enjoying the variety and quality of our recipes after all this time.

We’re also really pleased to hear that any issues have been handled quickly and effectively. Your continued support and recommendations truly mean the world to us.

All the best,
Grubby

Classificada 5 em 5 estrelas

Love the mix of different vegan options…

Love the mix of different vegan options and the fact that most can be prepared and cooked within 30-40 minutes. Also love the fact that there is minimal packaging (requirement for a clove of garlic gets you a fresh garlic bulb unlike some other home meal offerings). Recently enjoyed the mash up with Mildreds as it is one of my go to restaurants and I also love the Bosh offerings. A couple of times I have had a missing or substandard ingredient but both times I was contacted within 24 hours by customer service who offered a satisfactory resolution. Can't ask for more than that.

16 de outubro de 2025
Opinião espontânea
logótipo da Grubby

Resposta da Grubby

Hi Brett,

Thank you so much for your lovely and detailed review. We’re so glad to hear you’re enjoying the variety of vegan options, the quick and easy recipes, and our minimal packaging approach. It’s great to know you’ve loved the collaborations with Mildreds and BOSH too, they’re some of our favourites.

We really appreciate you mentioning the way our customer service team handled things when something wasn’t quite right. It’s always our goal to resolve any issues quickly and fairly, so it’s wonderful to know that came across.

Thanks again for your support and for being part of the Grubby community.

Best wishes,
Grubby

Classificada 5 em 5 estrelas

Excellent Experience

Excellent customer service. Easy to navigate site. Terrific variety of meals. Very pleased with my overall Grubby experience.

16 de outubro de 2025
logótipo da Grubby

Resposta da Grubby

Hi Selica,

Thank you so much for your kind words. We’re so pleased to hear you’ve had a great experience with Grubby and that you’re enjoying the variety of meals, the website, and the support from our team!

We really appreciate you taking the time to share your feedback and for being part of the Grubby community.

Best wishes,
Grubby

Classificada 5 em 5 estrelas

Lovely fresh food

Lovely fresh food. Tasty and convenient

11 de outubro de 2025
logótipo da Grubby

Resposta da Grubby

Hi Corinne,

Thank you so much for your feedback. We’re delighted to hear you’re enjoying the fresh, tasty food and finding the boxes convenient.

Happy cooking!
Grubby

Classificada 5 em 5 estrelas

Game-changer!

My mum and I started ordering your meals a few years ago, and they’ve honestly been a game-changer. I was already vegan, but my mum was a die-hard meat eater who used to think vegan food meant chewing on lettuce all day! Your meals have completely changed her mindset. Even though she still has the odd bit of meat here and there, she’s now mostly plant-based and regularly recommends Grubby to friends and family.

13 de outubro de 2025
Opinião espontânea
logótipo da Grubby

Resposta da Grubby

Hi Emily,

Thank you so much for sharing your story. We’re thrilled to hear that Grubby has helped your mum discover how delicious and satisfying plant-based meals can be. It’s wonderful that she’s now mostly plant-based and even recommending Grubby to friends and family, that really means a lot to us.

We’re so glad to have been part of your journey together and look forward to continuing to bring tasty, inspiring meals to your kitchen.

All the best,
Grubby

Classificada 2 em 5 estrelas

Soggy and disappointing

Ice packs always arrive melted leaving me questioning the safety of the food. My last box arrived open and the ice pack had leaked all over the now warm food. There was a puddle of water in the brownie box!
For the amount that the recipes cost, I would expect a little more care with packaging and not having to spend time going to the shop to replace spoiled items

10 de outubro de 2025
Opinião espontânea
logótipo da Grubby

Resposta da Grubby

Hi Nichola,

We’re really sorry to hear that your recent box didn’t arrive as it should. This isn't up to our usual standards.

Please get in touch with our customer care team at help@grubby.co.uk with your order details so we can look into this for you and make it right. We’ll also share your feedback with our packing and delivery teams to help improve the consistency of our packaging.

Thank you for taking the time to let us know. We really appreciate your feedback and the chance to do better next time.

All the best,
Grubby

Classificada 4 em 5 estrelas

I have only just started the grubby…

I have only just started the grubby journey. I am vegan and my family vegetarian. We have been stuck in a rut eating the same old food or terrible frozen rubbish. I wanted a change and some inspiration to get my cooking mojo back.
Well, I have finally started to enjoy cooking again. The meals have been enjoyed , even by the fussy teen ( who was absolutely against me cooking as apparently my food tastes like poop ) the only thing fussy man refused to eat was the noodles. He saw a tiny bit of chilli 🌶 so far he has devoured most of the meals. My youngest has enjoyed everything. Husbeast has also munched it all.
The favourites have been the tofu brunch, the mushroom lasagne and the sticky vegan chicken with rice. This week we will try the vegan mac, popcorn tofu and mushroom pie. Hope it goes well

8 de outubro de 2025
logótipo da Grubby

Resposta da Grubby

Hi there,

We’re absolutely thrilled to hear you’ve found your cooking mojo again with Grubby. It’s so lovely to know the whole family, even the fussy ones, are enjoying the meals. The tofu brunch and sticky vegan chicken are some of our favourites too, so we’re delighted they’ve been such a hit in your kitchen.

We hope you loved the vegan mac, popcorn tofu, and mushroom pie just as much. Thank you so much for sharing your experience and for letting us be part of your plant-based journey.

Happy cooking,
Grubby

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