Guardian Vape Opiniões 

288
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Scam company! I paid for an order. They cancelled it due to "unavailability". Promised me a refund. Never got it. They don't answer the phone or respond to emails. Keep well away.

Classificada 5 em 5 estrelas

I have been buying from Guardian Vape for some months now and have found their service excellent. When something I’ve ordered was out of stock they’ve called me to discuss alternatives. They offer dis... Ver mais

Classificada 5 em 5 estrelas

Fed up with getting counterfeit coils on even top rated ebay sellers I have finally found Guardian Vape. Great prices, super fast free delivery and genuine coils. Look no further for value and quali... Ver mais

Classificada 5 em 5 estrelas

Bought from their website consistently for the past year - mods, tanks, coils, juice - never had any issues with them and they don't seem to suffer from stock issues like a lot of the competitors.... Ver mais

Informações sobre a empresa

  1. Loja de cigarros eletrónicos
  2. também em
  3. Loja de cigarros electrónicos

Escrito pela empresa

Welcome to Guardian Vape! Discover a variety of vaping essentials, from e-liquids and kits to disposables, pods, mods, coils, tanks, and accessories. Whether you're a beginner or an advanced vaper, find everything you need. Enjoy quality products from the best brands at affordable prices, and keep an eye out for fantastic free offers on select items. Happy vaping!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

288 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(288)

6 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good price

Good price, rapid delivery

21 de fevereiro de 2024
logótipo da Guardian Vape

Resposta da Guardian Vape

We're glad you're satisfied with our pricing and delivery speed! Thank you for choosing Guardian Vape Ltd.

Classificada 1 em 5 estrelas

Won't buy here again

I purchased a vape from here and it became faulty and stopped working after 2 months. As stated on the eBay page you are advised to contact them to resolve the issue. I have contacted a few times and expected a either a refund or a replacement. I was told to contact the manufacturer, this is not the correct course of action. If I purchased a car from a dealership and it developed a fault I would take it back to where I brought it the dealership, not the manufacturer! I won't be buying here again.

17 de julho de 2023
Opinião espontânea
logótipo da Guardian Vape

Resposta da Guardian Vape

We're truly sorry to hear about your experience. Your satisfaction is important to us, and we apologise for any inconvenience caused. Please reach out to our customer service team directly so we can address this issue and make things right for you. Could you please provide us with your order number?

Guardian Vape Team

Classificada 5 em 5 estrelas

Very quick delivery

Very quick delivery, perfect condition and a fab mod. A great smooth transaction I will definitely recommend this mod. It’s smaller than some of the other mods but just as powerful and the battery lasts quite a while. A great mod all round

15 de setembro de 2023
Classificada 1 em 5 estrelas

Do not buy from this seller

Do not buy from this seller! Worst experience ever! The delivery was slow and I received a completly different item than what I've actually ordered. I tried contacting the seller, which obviously did not help in any way. They are here for profit, not customer satisfaction. Very disappointed, shame on you. I do encourage to browse all other shops before the Guardian Vape Shop.

17 de julho de 2023
Opinião espontânea
logótipo da Guardian Vape

Resposta da Guardian Vape

We're truly sorry to hear about your disappointing experience. Your satisfaction is paramount to us, and we deeply regret any inconvenience caused. We strive to provide the best service possible and ensure that our customers receive the correct items promptly. Please accept our sincere apologies for falling short of your expectations. If you could kindly provide us with more details, we'll do our utmost to resolve this matter promptly.

Guardian Vape Team

Classificada 5 em 5 estrelas

First time order

First time order. Order was correct and adequately priced compared to others. Also delivery was within 48hours (that's what i paid postage).

Will definitely order from them again.

4 de julho de 2023
Classificada 1 em 5 estrelas

Accepted order and then refunded me…

Accepted order and then refunded me without any reason. Always been good in the past.

10 de fevereiro de 2023
logótipo da Guardian Vape

Resposta da Guardian Vape

We're truly sorry for the unexpected refund and any inconvenience it may have caused. We strive to maintain a high standard of service and regret any lapse in your experience. Please reach out to our customer service team so we can investigate this issue further and ensure your satisfaction.

Guardian Vape Team

Classificada 1 em 5 estrelas

My experience has been poor

My experience has been poor , the item I ordered was not in stock so they offered alternatives but I just asked them that I would prefer a refund. They never really responded and I've had to email multiple times to ask what was going on & they said they're having IT issues and one thing after another ... I'm still waiting on that refund.

18 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Lack of stock, slow dispatch

Didn't have the colour item in stock I ordered. Said they would send me a different colour. Over a week later I receive an email from royal mail to say they have received the item. Definitely not the dispatch day that I was told.

3 de dezembro de 2022
Classificada 5 em 5 estrelas

Ordered online

Ordered online. Voopoo list them as their only official distributor and after having issues with poor quality coils locally I've been ordering from Guardian knowing I'll receive genuine products. Items dispatched quickly too :)

1 de novembro de 2022

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