Guardmylegacy Opiniões 

37
•
TrustScore: 4 em 5

4,1

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Classificada 1 em 5 estrelas

My will was written up well over a month ago. I have still not received final copy. All my sent Emails chasing have been returned to me as unsent with messages of incorrect domain and telephone numb... Ver mais

Classificada 5 em 5 estrelas

Really good service. As am a dyslexic I struggle taking things on and hearing and listening and taking things in. This company was completely understanding and was willing to go through anything over... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There was a misunderstanding during the initial conversation that resulted in an incorrect statement on the draft document. When this was pointed out they couldn't have been more helpful in resolvi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This is a great company to help with end of life stuff(!) from the comfort of your own armchair. I found the team to be polite, helpful and knowledgeable. Moreover they are intent on acting for you b... Ver mais

A empresa respondeu


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

37 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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4,1

Todas as opiniões

(37)

37 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I would give zero stars if I could

I would give zero stars if I could. I started writing my will with this company. I didn't finish because my mum passed and my daughter got seriously ill 2 days later. I tried contacting them today to finish the process. The two phone numbers are turned off and no one has replied to my email. I've now had to start all over again with another company. I've now lost £300 to Guard My Legacy. Don't touch them. Find yourself another will company. Don't use them.

20 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This is a scam

This is a scam. They steal your money, and try to get more money from you when the will is drawn up. They don't send any will, then their website disappears. They don't respond to emails or calls. The money goes to a company in Spain.

23 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scammed!

My will was written up well over a month ago. I have still not received final copy. All my sent Emails chasing have been returned to me as unsent with messages of incorrect domain and telephone number doesn’t work. The only details and address they were interested in was mine, not executors and given I am a victim of domestic abuse, I think this could very well have been my perpetrators way of tracking me again and stealing more money. Wow.

13 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

i have contacted this company so many…

i have contacted this company so many times now.
they called me and offered me a will, called back once made the payment and ran over a will, that never come now the company has no telephone number and does not get back to you.

avoid as its a scam - and tried to get another £300 from me 2 weeks ago, however now know its a scam.

13 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I’ve not received my will

I’ve not received my will, my appointment was 3 weeks ago and I’ve not had anything. The website doesn’t open. The emails I’ve sent bounce back as undelivered and the texts I’ve sent have been ignored. I get a huge feeling I’ve been scammed. I’ll retract this review if anyone ever gets back to me

20 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service thank you

Great service thank you

20 de fevereiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Jaimie,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards,

Guardmylegacy

Classificada 5 em 5 estrelas

Thank you for a very straightforward…

Thank you for a very straightforward experience

20 de fevereiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi David,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Classificada 5 em 5 estrelas

Me and my husband had a consultation…

Me and my husband had a consultation with a friendly and knowledgeable chap, got everything protected at a fraction of a cost that my own solicitor quoted me. The customer service team was fantastic, every question answered, documents were what we needed . Thank you

20 de fevereiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Clare,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Classificada 5 em 5 estrelas

Never had such amazing experience with…

Never had such amazing experience with any business before than I have with this company! Excellent service! Highly, highly recommended!! Couldn’t do enough!

10 de fevereiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Bronagh,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Classificada 5 em 5 estrelas

Highly recommend this company

Highly recommend this company. Customer service is outstanding. Very helpful throughout the process. Documents professional and easy to understand. Would definitely use this company again if needed.

8 de janeiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Alexandra,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Classificada 5 em 5 estrelas

Great company

Great company, great service, really helpful and understanding. Thank you.

14 de fevereiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Helen,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Classificada 5 em 5 estrelas

Very professional service

Very professional service, everyone point covered, I was very happy with all the information provided.

I have already recommended to friends and family

⭐⭐⭐⭐⭐

15 de fevereiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Phil,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Classificada 5 em 5 estrelas

The staff is very professional

The staff is very professional.
I recommend 👌

3 de fevereiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Valentin,

Thank you very much for your kind words and feedback. We appreciate it.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Classificada 5 em 5 estrelas

Service was impeccable

Service was impeccable, great customer service, any questions asked where explained thoroughly.

14 de fevereiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Robert,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Classificada 5 em 5 estrelas

Wonderful experience for Will writing.

Professional approach from the staff. Use of simple language. I could understand every word. The fee is very reasonable.

All my questions answered politely. The actual will document is well presented. I recommend GML to anyone.

13 de fevereiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Evelyn,

Thank you very much for your kind words and feedback. We are happy that we have been able to assist you with getting this completed.

If you need anything else, please do let us know.

Kind Regards

Guardmylegacy

Classificada 5 em 5 estrelas

I'm really grateful I choose this…

I'm really grateful I choose this company very helpful last minute they arrange my will I will definitely 100% recommend others

30 de janeiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Tina,

Thanks for your kind words and 5 star review.

We will pass your feedback on to our Customer Service team and as always, if you need anything please let us know.


Kind Regards,


Guardmylegacy

Classificada 5 em 5 estrelas

This is a great company to help with wills etc.

This is a great company to help with end of life stuff(!) from the comfort of your own armchair. I found the team to be polite, helpful and knowledgeable. Moreover they are intent on acting for you by listening carefully to your wishes and then transferring it to an acceptable format for a legal document. You can adjust the draft if you need to with no problems.They dealt with two important documents for me at very reasonable cost and I have no hesitation in saying that I rate them highly. Special thanks to Karl.

28 de janeiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Marilyn,

Thank you very much for your kind words and 5 star review.

We are very happy to have been able to assist you with this and we will most certainly pass your feedback on to the team.

If you need anything, please let us know and one of the team will be sure to reach out.

Kind Regards,

Guardmylegacy

Classificada 5 em 5 estrelas

Great company

Great company, simple process and the customer service team were so polite and helpful!

22 de janeiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Tracey,

Thanks for your kind words and 5 star review.

We will pass your feedback on to our Customer Service team and as always, if you need anything please let us know.


Kind Regards,


Guardmylegacy

Classificada 5 em 5 estrelas

There was a misunderstanding during the…

There was a misunderstanding during the initial conversation that resulted in an incorrect statement on the draft document.
When this was pointed out they couldn't have been more helpful in resolving this issue.
More than happy to recommend this company but bear in mind, wherever you go, there's a charge to register the documents.
Don't let that put you off obtaining these must have documents

11 de janeiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Flo,

Thanks very much your kind words and 5 star review.

We are happy to hear that our Customer Service team were able to assist with your query.

If you do need anything in future, please do let us know and one of the team will be in touch.

Kind Regards,

Guardmylegacy

Classificada 5 em 5 estrelas

An amazing company

An amazing company, second to none with their services. Helpful, informative and could not be happier.
You will not be disappointed with Guard My Legacy 🙌
Thank you for the peace of mind!

20 de janeiro de 2026
Opinião espontânea
logótipo da Guardmylegacy

Resposta da Guardmylegacy

Hi Leeanne,

Thanks very much for your 5 star review and kind words.

If you need anything at all, please feel free to reach out.

Kind Regards,

Guardmylegacy

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