I highly recommend GUBI. Their furniture combines timeless design with outstanding quality, but what impressed me the most was the exceptional customer service. From start to finish, the team was pr... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Outstanding customer service because of Guy Holt! We were having an issue finding a replacement part locally in the US, but after a few emails, he was able to locate it from their warehouse and mailed... Ver mais
A empresa respondeu
Virkelig flotte produkter som får ens hjem til at se godt ud . Havde dog en oplevelse hvor jeg stillede en forretningsmæssig forespørgsel til GUBi vedrørende priser til et lagersalg . Denne fore... Ver mais
Flot lampe, men der sparet på kvaliteten af ledningen. Er betrukket med tekstil, men selve ledningen er lavet af et så stift materiale at ledningen efter ophængning bugter sig så meget at det færdige... Ver mais
Informações sobre a empresa
Escrito pela empresa
GUBI is a design house renowned for designing, developing and marketing a daring and elegant collection of furniture, lighting and interior objects that resonates across the globe. GUBI brings forgotten icons of the past together with tomorrow’s classics. The result is a visionary collection that spans almost 100 years of history and is sold all over the world.
Informações de contacto
Orientkaj 18-20 , 2150 , Nordhavn, Dinamarca
- +45 3332 6368
- order@gubi.com
- gubi.com
4,6
Excelente
66 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Jeg var så heldig at få hjælp af…
Jeg var så heldig at få hjælp af Laurence. Så hvis du har brug for hjælp så er du i gode hænder hos Laurence.
16 de julho de 2026
Opinião espontânea
Resposta da GUBI
Det er vi glade for at høre!
Dejligt at høre, at I var tilfredse med den service, Laurence leverede. Vi skal nok give de pæne ord videre til hende. 😊
I highly recommend GUBI
I highly recommend GUBI. Their furniture combines timeless design with outstanding quality, but what impressed me the most was the exceptional customer service.
From start to finish, the team was professional, responsive, kind, and genuinely committed to finding the best possible solution. Even after the warranty had expired, they handled my case with great care and exceeded my expectations.
This level of after-sales support is rare and shows that GUBI truly stands behind its products and values its customers. It was a pleasure dealing with such a professional and customer-focused company. I would highly recommend GUBI to anyone looking for beautiful furniture backed by excellent service.
15 de junho de 2026
Opinião espontânea
Resposta da GUBI
✨ Thank you so much for your wonderful words! 💛
We're truly delighted to hear that you had such a positive experience with both our furniture and our customer service. Knowing that our team's care and commitment made a differencemeans the world to us.
Your kind feedback is a great encouragement to the entire team, and we're so grateful for your trust and recommendation. We hope your GUBI pieces continue to bring you joy for many years to come. 🛋️✨
Thank you for being part of the GUBI family! 🤍
Plus que parfait
Plus que parfait ! A des produits magnifiques , vous ajoutez un service après vente comme rarement vu . Personnel très à l’écoute et agréable ! Je recommande très très fortement !!
4 de maio de 2026
Opinião espontânea
Resposta da GUBI
Merci infiniment pour ce superbe retour ⭐⭐⭐⭐⭐
Lire un retour comme le vôtre nous touche sincèrement ! Nous sommes heureux que nos produits vous plaisent et que notre service après-vente ait pu vous apporter une expérience à la hauteur de vos attentes.
Votre message fait extrêmement plaisir à toute notre équipe, qui met un point d’honneur à rester disponible, à l’écoute et attentive à chaque client.
Merci infiniment pour votre confiance🙏
Customer Service Recognition
Outstanding customer service because of Guy Holt! We were having an issue finding a replacement part locally in the US, but after a few emails, he was able to locate it from their warehouse and mailed it to me promptly. He followed up each day until this was resolved. Gubi products are great, but the customer service makes them even better! Thank you Guy!
17 de abril de 2026
Opinião espontânea
Resposta da GUBI
Thank you so much for the amazing 5-star review! 😊 We’re really happy to hear you had such a great experience with Guy. It means a lot to us that you took the time to share your feedback. We’ll be here anytime you need us again!
Service met een lach
Service met een lach. Eline heeft buitengewoon servicegericht meegedacht. Mooie en kwalitatieve producten.
18 de março de 2026
Opinião espontânea
Resposta da GUBI
Thank you so much for your beautiful 5-star review—it truly made us smile! 🤩
We’re so happy to hear that you felt warmly welcomed and well taken care of. We are absolutely delighted to read your kind words 💛
It means a lot to us that you appreciate both our service and the quality of our products. Thank you for your trust and support—we’d love to welcome you back anytime!
Tyytyväinen
Olen erittäin tyytyväinen ladattavan pöytälamppuun.
Kysyin Gubin asiakaspalvelusta lampun lataamisesta eli mikä on akun optimaalinen lataus ja miten arvioin sen. Sain seikkaperäisen vastauksen.
26 de fevereiro de 2026
Opinião espontânea
Resposta da GUBI
Hi Reija,
Thank you very much for your kind words 💛
We’re delighted to hear that you’re very satisfied with your portable lamp and that our customer service team was able to provide the detailed guidance you were looking for.
If you ever have any further questions, we’re always happy to help. We hope you continue to enjoy your lamp for many years to come. ✨
Excellent service!
22 de fevereiro de 2026
Opinião espontânea
Resposta da GUBI
Thank you so much for your kind review! 😊
We’re delighted you had an excellent experience and truly appreciate your support. If you ever need anything, we’re here to help!
Absolut 1000% fantastisk service!!!
Absolut 1000% fantastisk service fra Eline! Kan kun anbefale på det kraftigste.
18 de fevereiro de 2026
Opinião espontânea
Resposta da GUBI
Hvor er det bare dejligt at høre! 😍
Tak for de søde ord. Vi elsker at gøre vores kunder glade, og din anmeldelse giver os ekstra energi!
Fantastisk imødekommende kundeservice
Fantastisk imødekommende kundeservice. Koordinationen har været en sand fornøjelse.
18 de fevereiro de 2026
Opinião espontânea
Resposta da GUBI
Tusind tak for din skønne 5-stjernede anmeldelse ⭐
Det gør os virkelig glade at høre, at du har haft en god oplevelse hos os – det betyder alverden for os!
Tak fordi du tog dig tid til at dele din oplevelse. Vi sætter stor pris på det!
Great customer service
Great customer service! I wanted a part of a floorlamp and they managed to get me one. Special thanks to Eline B for the help.
18 de fevereiro de 2026
Opinião espontânea
Resposta da GUBI
Thank you so much for the amazing 5-star review! 🌟
Your kind words really made our day. We're so happy to hear that we met your expectations — that’s exactly what we strive for!
Excellent kundeservice
Vi havde købt 3 Gubi væglamper, og efter et par år ( efter garantiperiodens udløb ) skallede malingen af i den ene af skærmene. Vi henvendte os hos Gubi kundeservice og de sendte os en ny skærm uden beregning. Tak for det
5 de fevereiro de 2026
Opinião espontânea
Resposta da GUBI
Tusind tak for din skønne anmeldelse. Det glæder os meget at høre, at vi levede op til dine forventninger 🤩
Ekstraordinær god service
Tabte en mini-skrue i monteringen af en lampe, og Gubis kundeservice skaffede og sendte bare to ekstra skruer uden beregning. Ekstraordinær god service.
19 de janeiro de 2026
Opinião espontânea
Resposta da GUBI
Hi Ulrich
Tusind tak for den 5-stjernede anmeldelse og de skønne ord! ⭐️
tusind tak for din støtte!!
Excellent customer service
Excellent customer service. I was looking for a replacement for a missing piece from an old lamp and was able to order it.
20 de janeiro de 2026
Opinião espontânea
Resposta da GUBI
Thank you so much for the 5-star review! ⭐ We’re really glad to hear you had a great experience. If you ever need anything, we’re always happy to help.
Super god service
Super god service, virkelig imødekomne og løsnings orienteret
19 de janeiro de 2026
Opinião espontânea
Resposta da GUBI
Wow – tusind tak for den fantastiske 5-stjernede anmeldelse! ⭐⭐⭐⭐⭐
Vi er rigtig glade for, at du elskede din oplevelse, og vi sætter virkelig stor pris på din støtte! 🙌
The absolute best customer service from…
The absolute best customer service from Eline! Very responsive, very helpful and very kind
16 de janeiro de 2026
Opinião espontânea
Resposta da GUBI
Thank you for taking the time to leave such a wonderful 5-star review! 🤩️
It’s great to hear that we met your expectations, and we’re proud to have customers like you.
Your kind words mean a lot to our team and motivate us to keep doing what we do best.🙏️
God kundeservice
Kontaktede kundeservice omkring en lampe der ikke virkede og fik virkelig god service samt en ny lampe er på vej.
12 de janeiro de 2026
Opinião espontânea
Resposta da GUBI
Tusind tak for din 5-stjernede anmeldelse og for din henvendelse. Det betyder meget for os at høre, at du havde en god oplevelse med vores håndtering af sagen. Vi håber, at alt nu er faldet på plads, og vi glæder os til at hjælpe dig igen, hvis behovet opstår 😊
Really helpful customer service and…
Really helpful customer service and amazing products. Recommend GUBI to everyone!
18 de novembro de 2025
Opinião espontânea
Resposta da GUBI
We just read your review — thank you!
It makes us so happy to know that our team could make your GUBI experience smooth and enjoyable.
We’ll be sure to share your lovely feedback with everyone here — it means a lot 💛
Wishing you many beautiful moments with your GUBI pieces!
With gratitude,
The GUBI Team
We recently ordered a couple pendant…
We recently ordered a couple pendant lights from GUBI. I ordered them without the 10% off offer. I emailed that I didn’t recieve the discount and when they responded they already had taken care of it and gave me the discount. Pretty impressive. We have not installed the pendant lights yet(they are amazing in person), but based on customer service i would shop here again.
26 de outubro de 2025
Opinião espontânea
Resposta da GUBI
Dear Willy,
Thank you so much for your kind review and for taking the time to write it.
We really appreciate it!
We have of course passed on your comments to our colleague, who helped you.
Have a lovely day.
Best regards,
GUBI
problem solved
problem solved, even after 3 years. extremely supportive and friendly. dear people at gobi: thanks a lot !
21 de setembro de 2025
Opinião espontânea
Resposta da GUBI
Thank you so much!
We’re delighted to hear that our support team could help you.
We’ll be sure to pass along your kind words — they’ll love hearing this 💛
With gratitude
The GUBI team
Ho acquistato le sedi Gubi qualche anno…
Ho acquistato le sedi Gubi qualche anno fa e ho avuto problemi con due di esse. L’azienda si è subito resa disponibile a sostituirle tutte . Ho apprezzato molto
16 de setembro de 2025
Opinião espontânea
Resposta da GUBI
Grazie per le 4 stelle! Siamo felici che tutto sia andato bene per te. Se c’è qualcosa che possiamo fare per rendere la tua prossima esperienza ancora migliore, ci farebbe piacere saperlo.
Con gratitudine,
il team GUBI.
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