Bought a step bench and a set of neoprene dumbbells. Step bench is great, really sturdy, but I made a mistake with the dumbbells, completely my fault but they couldn't have been more prompt and helpfu... Ver mais
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Leia as opiniões dos outros
My husband item was misplaced with delivery. However when I contacted the company they sent a replacement. It’s only took 2 days for the item to arrive and the customer service was amazing. They under... Ver mais
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Item arrived in damaged box with parts missing. I strongly suspect the item had previously been returned as the cardboard/shrink wrap with the screws, nuts, bolts and washers was opened (hard to see... Ver mais
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I bought the GM3 squat rack with the additional rack extension along with a compatible dip bar, multi-grip pull up handle, adjustable bench, landmine attachment and safety straps. For the price I have... Ver mais
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Informações sobre a empresa
- Loja de equipamento fitness
- Loja de roupa desportiva
- Serviço de fitness e nutrição
- Grossista de equipamento fitness
- Loja de artigos desportivos
- Loja de roupas desportivas
Sobre Gym Master
Escrito pela empresa
Welcome to
Gym Master
Gym Master UK offer a range of home gym exercise equipment, sports and fitness products such as weights, racks, power racks, cages, barbells, gym benches, weight lifting equipment & other exercise accessories.
Shop Cable Machines Shop Strength Training Shop Bars & Weights Shop Fitness Shop AccessoriesInformações de contacto
UNIT 1 1A, RASHES GREEN, NR19 1JG, DEREHAM, Reino Unido
- 01362697700
- contact@gymmaster.co.uk
- gymmaster.co.uk
4,6
Excelente
813 opiniões
Respondeu a 100% das suas opiniões negativas
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Highly recommend
Ordered a cable crossover machine. Arrived super quick and has exceeded any expectations - especially considering the price. Performance wise it's no difference to the machine at my local gym
5 de março de 2026
Opinião espontânea
Resposta da Gym Master
Hello,
Thank you for sharing your feedback!
We are thrilled to hear the quality and performance of our cable crossover machine exceeded your expectations!
We hope you enjoy many great workouts with your new cable machine! Thank you for recommending us.
Kind regards,
Gym Master Customer Care Team
The service was great and the items I…
The service was great and the items I brought are really high quality
2 de março de 2026
Resposta da Gym Master
Hello,
Thank you for the positive feedback, we greatly appreciate this.
We are very pleased to hear you are satisfied with the quality of service and equipment we provide.
We hope you enjoy many great workouts with your new item!
Kind regards
Gym Master Customer Care Team
Great products, great customer service
Bought a step bench and a set of neoprene dumbbells. Step bench is great, really sturdy, but I made a mistake with the dumbbells, completely my fault but they couldn't have been more prompt and helpful re the return. I'll now buy the correct set from Gymmaster, no hesitation about using them in future.
11 de março de 2026
Opinião espontânea
Resposta da Gym Master
Hello,
Thank you for taking the time to leave positive feedback!
We are delighted to hear you are pleased with the service we provided for you, and you are pleased with your step platform.
Once we have received your replacement order for the dumbbells, we will ship this as soon as possible.
Kind regards,
Gym Master Customer Care Team
More equipment from Gym Master
Very good quality as with previous purchases. Fast delivery and extremely well packaged. Would highly recommend Gym Master over other companies.
2 de março de 2026
Resposta da Gym Master
Hello,
Thank you for taking the time to share your feedback!
We are very thrilled to hear you would recommend us, and are pleased you are satisfied with the quality of service we provide.
We appreciate your repeat customer and would be more than happy to assist with any future purchases.
Kind regards,
Gym Master Customer Care Team
Excellent price
Excellent price, product and quick delivery. Perfect size for hip thrusts
23 de fevereiro de 2026
Resposta da Gym Master
Hello,
Thank you for the positive feedback.
We are thrilled to hear you had a positive experience purchasing from us, and hope you enjoy many great workouts with your new equipment!
Kind regards,
Gym Master Customer Care Team
Resposta da Gym Master
Hello,
Thank you for your feedback.
We hope you enjoy your new equipment!
Kind regards,
Gym Master Customer Care Team
Good value delivered on time
23 de fevereiro de 2026
Resposta da Gym Master
Hello,
Thank you for the positive feedback!
We are thrilled to hear you received your order promptly.
Kind regards,
Gym Master Customer Care Team
Fast delivery and everything came as…
Fast delivery and everything came as should be.
Only reason not 5 star is because the pull up bar is painted in the same stuff as the rest of the rack and quite slippy if you have sweaty hands which is a shame and something you would expect to be an obvious issue.
The rack is strong and stable
23 de fevereiro de 2026
Resposta da Gym Master
Hello,
Thank you for taking the time to share your feedback. We appreciate your comments and will certainly take them on board as we continue to improve our service.as we continue to improve our service.
We are pleased to hear you received your order promptly and hope you enjoy your new equipment!
Kind regards,
Gym Master Customer Care Team
Resposta da Gym Master
Hello,
Thank you for your feedback.
We are thrilled to hear you think our products are good value for money as well as receiving your order promptly!
We hope you enjoy your new equipment!
Kind regards,
Gym Master Customer Care Team
Amazing support and product
My husband item was misplaced with delivery. However when I contacted the company they sent a replacement. It’s only took 2 days for the item to arrive and the customer service was amazing. They understood the problem and replied very quickly to my emails. The product is perfect my weight training husband. Will definitely ely be ordering again
2 de janeiro de 2026
Resposta da Gym Master
Hello,
Thank you for taking the time to share your feedback!
We are pleased to hear our customer service team could resolve the issue regarding the misplaced delivery efficiently!
We hope you enjoy your order and we would be more than happy to assist with any future purchases!
Kind regards,
Gym Master Care Team
Quick delivery and a great product.
23 de fevereiro de 2026
Resposta da Gym Master
Hello,
Thank you for sharing your feedback!
We are pleased to hear you received your order promptly.
We hope you enjoy your order!
Kind regards,
Gym Master Customer Care Team
The worst equipment I've ever used
The worst equipment I've ever used! They sell bars with locking nuts that come loose and pose a risk of falling weights. They don't accept returns. THIS is much better equipment and much cheaper. Don't waste your time and money shopping here.
23 de fevereiro de 2026
Resposta da Gym Master
Hello Ludmila,
We’re sorry to hear that you’re experiencing an issue with your barbell.
At the moment, we haven’t received any photos or videos showing the problem. To help us assess the situation and assist you as quickly as possible, please reply to your previous email with clear images or a short video of the issue.
Once we receive this, we’ll be more than happy to look into it for you and provide further support.
Kind regards,
Gym Master Customer Care Team
Resposta da Gym Master
Hello,
Thank you for sharing your feedback!
We are pleased to hear you received your order promptly!
We hope you enjoy your new equipment!
Kind regards,
Gym Master Customer Care Team
Bought a gm2 Bench recently
Bought a gm2 Bench recently, decent build quality. Up to now I’ve tested it to 140kg and it’s very sturdy with nice rigid padding. Assembly was easy too and it arrived on time
5 de fevereiro de 2026
Opinião espontânea
Resposta da Gym Master
Hello,
Thank you for your review!
We are thrilled to hear you are satisfied with the quality of your new bench. It is also great to hear you received your order promptly.
We hope you enjoy many great workouts with your new GM2 bench!
Kind regards,
Gym Master Customer Care Team
Parts Missing. Poor Customer Service
Item arrived in damaged box with parts missing. I strongly suspect the item had previously been returned as the cardboard/shrink wrap with the screws, nuts, bolts and washers was opened (hard to see how that could happen transit). Customer service person was rude and insisted it was not a return and blamed everything on the courier. No apology offered. Poor service and I have decided to use Northern to fit out the rest of my garage gym instead of gym master.
23 de fevereiro de 2026
Resposta da Gym Master
Hello Andrew,
We are sorry to hear your order arrived in this condition.
Upon reviewing the correspondence you supplied us, the damage does appear to be inflicted in transit. We can see they re-taped the box in one of your images, and can assure you that this item was brand new when it left us. The images you have provided show courier damage, please do accept our apologies on their behalf for this.
We contacted you in regards to this issue and sent the replacement items that were missing from your order the next day.
Kind regards,
Gym Master Customer Care Team
Fantastic quality gym equipmemt
I bought the GM3 squat rack with the additional rack extension along with a compatible dip bar, multi-grip pull up handle, adjustable bench, landmine attachment and safety straps. For the price I have 0 complaints. I don't mean that due to the low price I am happy to accept lower quality because that is not the case. The quality is exceptional. The customer service and delivery speed also was better than expected. If you're interested in setting up a home gym I would absolutely recommend Gym Master, not as a budget alternative but to a viable competitor to other brands that cost upwards of 25% more.
28 de janeiro de 2026
Resposta da Gym Master
Hello,
Thank you for taking the time to share your feedback!
We are pleased to hear the service we provide exceeded your expecations. It is also great to hear you would recommend us!
We hope you enjoy many great workouts with your new GM3 squat rack and additional equipment!
We would be more than happy to assist with an future purchases.
Kind regards,
Gym Master Customer Care Team
Delivered quickly and was sold as seen
2 de fevereiro de 2026
Resposta da Gym Master
Hello,
Thank you for taking the time to leave a review!
We are pleased to hear you received your order promptly.
We hope you enjoy your order.
Kind regards,
Gym Master Customer Care Team
Great quality jump box quick delivery…
Great quality jump box quick delivery and good price. Can recommend
2 de fevereiro de 2026
Resposta da Gym Master
Hello,
Thank you for sharing your feedback!
We are thrilled to hear you are satisifed with the price and quality of your order! It is also great to know you would recommend us!
We hope you enjoy your new jump box!
Kind regards,
Gym Master Customer Care Team
Resposta da Gym Master
Hello,
Thank you for taking the time to leave positive feedback.
We are thrilled to hear you happy with the service we provide - From the price to the delivery!
We hope you enjoy your new equipment.
Kind regards,
Gym Master Customer Care Team
Great prices on great products
Great prices on great products. Customer service is fantastic
29 de janeiro de 2026
Resposta da Gym Master
Hello,
Thank you for the positive feedback!
We are very pleased to hear you are happy with your new equipment.
We also appreciate the feedback on our customer service, it’s always great to know our customers are satisifed with the service we provide.
Kind regards,
Gym Master Customer Care Team
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