I was able to get my tickets for the exact date that I wanted to travel at extremely reasonable price due to the help and professional assistance of John Smith. He made the booking process a bliss. I... Ver mais
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A very professional customer care experience. The team was very good, always available to respond to my calls and answered all my concerns with satisfaction. My agent Alex worked very hard to get m... Ver mais
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Alex Jones was very excellent in getting my booking done. He was very professionally friendly and supportive. He makes my booking process very simple. I truly appreciate his customer service skills.... Ver mais
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John was incredibly polite and patient with us with our bookkng. Excellent customer service from start to finish. Will definitely use again
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Informações sobre a empresa
Escrito pela empresa
At Gypsifly Travels, we believe that travel is not just about reaching a destination; it’s about the experiences that shape us along the way. As a leading travel agency, we are dedicated to curating unforgettable journeys tailored to your unique preferences and interests. Our team of passionate travel advisors brings years of expertise and insider knowledge to help you navigate the world’s most captivating destinations. Whether you’re dreaming of a tropical getaway, an adventurous expedition, or a cultural immersion, we work closely with you to design personalized itineraries that suit your style and budget. Customer satisfaction is our top priority. We pride ourselves on providing exceptional service, from the initial planning stages to your return home. With Gypsifly Travels, you can travel with confidence, knowing that we are here to support you every step of the way. Join our community of happy travelers who have explored the world with us. Let us help you create memories that will last a lifetime. Reach out today to start planning your next adventure!
Informações de contacto
100 Wanstead Lane, Ilford, , IG1 3SE, LONDON, Reino Unido
- 0203-9832-720
- info@gypsifly.co.uk
- gypsifly.co.uk
4,9
Excelente
442 opiniões
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Worst scam company i have ever dealt…
Biggest scam company i have ever dealt with.
Booked flights for 3 with them 3 months ago at a promotional price of £876 each, all they asked for was a deposit of £20.
Called me several times asking for full payment which I said I would pay on receipt of flight confirmation which they never had.
11th February 5.5 weeks before flights due they call to say the price now was almost £5000 not £2628.
Came up with lie after lie that it was airlines fault.
I contacted airline directly and there was no evidence of them attempting to book a flight in my name at any point and the price they were trying to charge me was the same as if I booked with the airline directly at this late juncture in time.
They called again today to try to get money out of me and again came up with lots of lies, the best being if I paid £3500 today they would pay the balance for me.
I asked for them to send this in an email as I wasn't just going to take their word for it, after saying numerous times they didn't understand what I wanted I said, send me the price and flight details and confirmation they would pay the balance.
He then said they would send flight details and tickets when I paid the balance. I asked what balance and he said the remainder that the company was going to pay, after much back and forth he finally admitted that I would still have to pay the balance as the company would not be paying.
I have asked for my deposit back and he said I would have it within 48 hours, I am not holding my breath.
This is my 1st ever bad review I have written in such detail but this is how strongly I feel about them.
DO NOT USE THEM
9 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Robert,
We are genuinely sorry to read that you feel this way about your experience.
The promotional offer you secured was based on a limited fare provided by the airline and, as explained at the time of booking, those fares are always subject to availability until the ticket is issued. A small deposit allows us to hold the quoted rate temporarily, but it does not guarantee that the airline will not revise or withdraw the price before full payment is completed.
Our team contacted you a number of times requesting authorization to proceed while the original fare was still available. Unfortunately, without confirmation and payment, tickets cannot be issued in your name.
When the fare increased, we tried to explore alternative solutions and even discussed contributing toward the difference to reduce the impact for you. We understand that during these conversations there may have been confusion, and for that we apologize.
Regarding your deposit, this has been processed back to the original payment method. If you do not see it within the timeframe mentioned, please contact our support team directly and we will chase it immediately.
We never intend to mislead any customer, and we regret that this situation has left you with that impression.
Kind regards,
Customer Support Team
Resposta da Gypsifly Travels
Hi Roach,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Always brilliant service
Always brilliant service. Wanted to put 7 stars but there is only room for 5..
31 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Bee,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Excellent
The services were quick and straightforward. I will recommend 👌 Gypsifly for any potential traveler
29 de dezembro de 2025
Opinião espontânea
Resposta da Gypsifly Travels
Hi Anthony,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
I really like the services he always…
I really like the services he always give excellent Mr john
28 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Rosco,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Resposta da Gypsifly Travels
Hi,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Thanks Russel William for your reliable service
Thank you Russel Williams for your excellent service.
As usual I had an excellent experience with Gypsifly Travels from start to end. The service provided by Russel and his team was professional, secure and well organised. I understood the processes clearly and optional travel routes explained carefully too. The patience of Russel was undeniable superb and supportive to ensure all the dots were crossed and relevant information shared.
Based on my positive experience I highly recommend Gypsifly Travels as a reliable and trustworthy travel agent. This my second time using the services of Russel William successfully and will continue for future travels.
24 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Juwa,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Had excellent exprience with Gypsifly…
Had excellent exprience with Gypsifly Travels from start to finish.My agent,John Smith was really helpful in searching for the best flights deals.Very patient,professional and was there to answer every question.Communicated well throughout the process.
Would recommend Gypsifly Travels to anyone.
24 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Tawana,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Good customer service received from…
Good customer service received from David
6 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Adewale,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Great communication
Great communication from David. He helped me to secure the flights that I was looking for.
The company was recommended to me by a friend and I'm glad I used them.
21 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Claude,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Alan the man!
My agent, Alan was incredibly helpful in sourcing reliable tickets and making accommodations for any specific needs I had. He honestly went above and beyond in securing good tickets for a low price - definitely using him again.
8 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Marc,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Reliable, Professional & Highly Recommended!
I had an excellent experience with Gypsifly Travels from start to finish. The service was professional, reliable, and very well organised. Everything was explained clearly, all arrangements were handled smoothly, and I felt supported throughout the entire process. Any questions I had were answered promptly, and the attention to detail really stood out. I would highly recommend Gypsifly Travels to anyone looking for a stress-free and trustworthy travel agent. I will definitely be using their services again in the future.
21 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Herve,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Good customer service
Received good customer service from Gypsifly Travels.
Max was really helpful, searching for the best direct flights and at the cheapest rates and he constantly updated me every step of the way. Even when I had to go to the office in Plumstead to finalise the transaction.
1 de outubro de 2025
Opinião espontânea
Resposta da Gypsifly Travels
Hi Jacinta,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Resposta da Gypsifly Travels
Hi Anthony,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
I am very happy with the services I…
I am very happy with the services I received from Kevin. He was very prompt and efficient.
12 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Otti,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Gypsifly travel appears to be efficient…
Gypsifly travel appears to be efficient and resourceful
8 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Shina,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
I will book my flight with gypsifly …
I will book my flight with gypsifly travels again and again i had a good travelling experience,thanks so much John.
11 de dezembro de 2025
Opinião espontânea
Resposta da Gypsifly Travels
Hi Yetunde,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Alex was great went above and beyond to…
Alex was great went above and beyond to get me what I needed
7 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Alan,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Good Experience
Max specifically went above and beyond to get me the best deal, calling as and when due and ethical always. What a wonderful first time experience this is
5 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Samson,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
Kevin has been very helpful with…
Kevin has been very helpful with securing my ticket to Algeria at a short notice. He managed to get me a direct flight at short notice, and also at an affordable price.Thanks Kevin you have been Fantastic and hope that you get rewarded in your job for a nice promotion.
5 de janeiro de 2026
Opinião espontânea
Resposta da Gypsifly Travels
Hi Djilali,
Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear you loved our services and that our team made your experience seamless. It’s feedback like yours that motivates us to keep delivering our best. We’d love to welcome you back soon—let us know how we can make your next visit even better!
Warm regards,
Gypsifly Travels
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