Hampers Galore  Opiniões 

2236
TrustScore: 3.5 em 5

3,6

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Classificada 5 em 5 estrelas

I did an online order - Large pamper pack, chocolates and Prosecco. I took my time perusing all the choices and adding extras. I found the ordering and payment very easy, discount applied no problem... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

DO NOT USE THIS COMPANY: We wanted to send a Hamper to a loved one in Perth. Their website stated next day delivery - guess what they are in Melbourne so it took several days to arrive. We bought seve... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The hamper was very much appreciated by the recipient. She loved everything in it. We had a bit of a delay but the company and Rajith of the courier company made sure the she got her hamper befor... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I have used Hampers Galore several times. Happy with the products in the Hampers. Recently ordered a hamper for my Mother in Law's 95th birthday. Selected the delivery date to be her actual birthday... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de produtos alimentares
  2. Loja de doces
  3. Fornecedor de brindes corporativos
  4. Loja de cabazes
  5. Loja de lembranças

Sobre Hampers Galore

Escrito pela empresa

Making Moments Memorable

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Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!

Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.

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At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!

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Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!

Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!

VISIT US TODAY


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 95% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(2236)

48 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service

Good value, extremely fast delivery, good quality products. I would recommend.

1 de junho de 2026
Opinião espontânea
logótipo da Hampers Galore

Resposta da Hampers Galore

Thank you for your lovely feedback! We truly appreciate your kind words and are glad to hear you were happy with the service, delivery, and product quality. Your recommendation means a lot to us.

Classificada 5 em 5 estrelas

Great prompt response

Great prompt response

30 de maio de 2026
logótipo da Hampers Galore

Resposta da Hampers Galore

Thank you for your kind feedback! We really appreciate it and are glad you were happy with our prompt response.

Classificada 4 em 5 estrelas

Chould have a better range but ok.

Chould have a better range but ok.
Good to send some realtives, Better to post than sort out in person

29 de novembro de 2025
logótipo da Hampers Galore

Resposta da Hampers Galore

Thank you for your feedback. We appreciate your comments regarding our range and will certainly take this into consideration as we continue to improve our selection. We’re glad to hear it was convenient for you to send to your relatives.

Classificada 1 em 5 estrelas

Mothers day code

it said to apply the code for Mothers day and receive a discount and a free gift. That was not true, it did not apply a discount or offer the free gift. IS this a scam?

3 de maio de 2026
Opinião espontânea
logótipo da Hampers Galore

Resposta da Hampers Galore

Hi, thank you for your feedback and we’re sorry to hear about your experience.

The Mother’s Day promotion was valid on selected products only and the discount/free gift would apply automatically once the qualifying items were added to the cart. We certainly apologise for any confusion caused and would be happy to look into this further for you.

Classificada 5 em 5 estrelas

The hamper was very much appreciated by…

The hamper was very much appreciated by the recipient. She loved everything in it.

We had a bit of a delay but the company and Rajith of the courier company made sure the she got her hamper before she finished her last shift

Quality hamper and fabulous service.

30 de março de 2026
logótipo da Hampers Galore

Resposta da Hampers Galore

Thank you so much for your kind words! We’re thrilled to hear that the hamper was enjoyed and that it reached her on time. Rajith and our team will be pleased to know their efforts made a difference. We really appreciate your feedback and recommendation!

Classificada 1 em 5 estrelas

Unreliable and Poor Customer Support

Hamper was delivered 5 days late without a card or a message. I had to chase them up to find out where the hamper was and no one responded to any of the emails I sent. I won't be using them again. Very unreliable.

12 de fevereiro de 2026
Opinião espontânea
logótipo da Hampers Galore

Resposta da Hampers Galore

We’re very sorry to hear about your experience and sincerely apologise for the delay and lack of communication. This is not the standard we aim for, and we completely understand your frustration. Your feedback is invaluable, and we will review our processes with the courier and our team to ensure this doesn’t happen in future.

Classificada 1 em 5 estrelas

Shit customer service

The delivery company didn't try to deliver on theday I requested, actually they didn't even attempt delivery and just marked it as "business closed? ".
Customer support doesn't answer and won't advise when you'll receive the hamper. What's the point if you order a week in advance and then it never arrives! Money wasted!

12 de fevereiro de 2026
Opinião espontânea
logótipo da Hampers Galore

Resposta da Hampers Galore

We’re very sorry to hear about your experience and completely understand your frustration. This is not the service we aim to provide.

Please contact our Customer Service team directly via email with your order number and full details. We will urgently investigate the delivery issue and work with you to resolve it as quickly as possible.

Classificada 1 em 5 estrelas

I wish there was a zero star rating

I wish there was a zero star rating. My friend organised a hamper for me for my birthday. We have a high gate out front because of our large dog. The delivery driver somehow got the hamper over the gate and left it on the dirt ground (mind you there's food in this hamper). So my dog had a field day when he found it and ended up consuming various chocolate and biscuit items (most of which are poisonous for dogs). I phoned their number and was told to send an online enquiry with photos which I did after I collected all the rubbish from said hamper around my yard. I received a response some days later with an apology and a guarantee that I would be advised when a new hamper was sent out (mind you they didn't ask for an alternative address which was highly suspicious). Then no contact for many days. I emailed them again to ask for a status update and have had no response again. Absolute scam company. Do not use under any circumstance!

29 de janeiro de 2026
Opinião espontânea
logótipo da Hampers Galore

Resposta da Hampers Galore

We’re very sorry for the inconvenience and distress caused by your hamper delivery. This is not the experience we want for our customers.

Please contact our Customer Service team via email with your order number and details so we can urgently investigate and resolve this matter.

Classificada 1 em 5 estrelas

Delivery and customer service terrible

Perhaps I should have read these reviews prior to ordering from this company. Never again!
Ordered the day before, however paid for same-day delivery for the next day, thinking this would guarantee delivery on the day I wanted, but it wasn’t delivered that day. When I contacted Customer Service to check on the delivery status and requested a refund of the delivery fee, I was offered a refund of $5 and hungup on. Extremely disappointed with both the delivery service and how my complaint was handled.

11 de fevereiro de 2026
Opinião espontânea
logótipo da Hampers Galore

Resposta da Hampers Galore

We’re truly sorry to hear about your experience and understand how frustrating this must have been.

This is certainly not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.

Could you please contact us directly at customerservice@hampersgalore.com.au
with your order details? We would like to look into this matter thoroughly and get back to you with an appropriate solution as soon as possible.

Thank you for bringing this to our attention.

Classificada 1 em 5 estrelas

Tried several times to place an order…

Tried several times to place an order with "Free Shipping" as offered to me and accepted by their web-site only to find at check out $14-95 levied for this delivery. Checked this more than once to see if I had made any mistake but NO !

I will not be BULL DUSTED into this type of scam !!!! Definitely not to be trusted - Be warned !

4 de fevereiro de 2026
Opinião espontânea
logótipo da Hampers Galore

Resposta da Hampers Galore

We’re very sorry for the frustration caused during your attempt to place an order. We understand how disappointing it must have been to see a shipping charge when “Free Shipping” was expected.

Please contact our Customer Service team via email with your order details so we can investigate this matter and provide clarification or a suitable resolution.

Classificada 3 em 5 estrelas

Watch that you aren’t charged twice for the order !

Whilst my recipient is very happy with his gift, I have been charged twice for the privilege ☹️. Paid through PayPal and was charged again . On seeing two pending charges hit my card, I was advised the second pending charge would not be processed, but guess what - this morning I have two charges made to my card. The team have since recredited my card for the second charge, though it took some days to process through the bank. All sorted now, but frustrating at the time.

30 de janeiro de 2026
logótipo da Hampers Galore

Resposta da Hampers Galore

Please note that your refund has already been processed, as advised in our previous email correspondence. As clearly mentioned, once the order was released in our system, the refund was completed from our end.

At this stage, we kindly ask that you check directly with your bank or PayPal for further updates, as bank processing times are beyond our control.

Classificada 1 em 5 estrelas

Terrible service

Ordered a Hamper on 8/1 to be delivered to a hotel on 9/1 for my friends who had just lost their wife and mother 💔. They didn’t receive it. I phoned Hampers Galore who advised it would be delivered in 3 working days (despite the next day delivery claim). I cancelled the order and requested a refund. Still waiting on refund almost two weeks later. Despite being told it would take 2 days. Phoned and emailed 3x still waiting. Will never use this service again.

9 de janeiro de 2026
Opinião espontânea
logótipo da Hampers Galore

Resposta da Hampers Galore

Thank you for your feedback, and I sincerely apologise for the experience you’ve had. I completely understand your frustration regarding the delayed delivery and refund.

Please rest assured that we are looking into this matter urgently, and your refund will be processed as soon as possible. If you haven’t received it yet, kindly contact us directly at our email customerservice@tastebuds.com.au so we can ensure it is resolved without further delay.

We are very sorry for the inconvenience caused and appreciate your patience.

Classificada 5 em 5 estrelas

Super fast delivery Hampers

Quick easy to use website and super fast and affordable delivery as per advertised. Products as pictured.

30 de dezembro de 2025
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Resposta da Hampers Galore

Thank you for your wonderful feedback! We’re delighted to hear that you found our website easy to use and that your order arrived quickly and as expected. Your kind words mean a lot to us.

Classificada 4 em 5 estrelas

Lots of variety in choices

Lots of variety in choices. As it was my first time to order a hamper I thought it would come in a basket. The box is practical but not as attractive. Nice products inside. Kept getting emails for a rating which is annoying.

30 de dezembro de 2025
logótipo da Hampers Galore

Resposta da Hampers Galore

Thank you for sharing your feedback. We’re glad you enjoyed the variety and quality of the products in your hamper. We appreciate your comments about the packaging and the rating emails — we’ll take these on board to improve the experience for first-time customers.

Classificada 1 em 5 estrelas

Absolutely shocking experience with…

Absolutely shocking experience with Hampers Galore.
I placed an order on 7 December for a Christmas gift. It is now January and the hamper has still not been delivered.
I requested redelivery twice — once the day after ordering and again a week later. Since then, I have received no updates from the courier, no clear answers, and now no responses at all from customer service despite repeated emails.
What makes this even worse is that I am still out of pocket. As of today, I have neither received the product nor a refund. The complete lack of accountability or urgency is incredibly frustrating.
This should have been a simple order. Instead, it has turned into weeks of chasing, stress, and being ignored. If you value your time or money, I would strongly advise thinking twice before ordering.
Very disappointing and poorly handled from start to finish.

10 de janeiro de 2026
Opinião espontânea
logótipo da Hampers Galore

Resposta da Hampers Galore

We sincerely apologise for the experience you’ve had and completely understand your frustration. This is certainly not the standard we aim to provide. We would like to investigate this matter urgently and resolve it for you as quickly as possible. Please contact us directly at customerservice@hampersgalore.com.au
with your order details so we can address this immediately. Your feedback is taken very seriously, and we are committed to making this right

Classificada 2 em 5 estrelas

Gift good but was too long to get there

Had ordered for the 1st January took another 5 or so days & tracking was poor! Understand it was New Years day, but I should have not been able to pick the new years day & had no idea it was coming from Victoria as would have got a gift closer .. otherwise when it got their my gift was very nice

30 de dezembro de 2025
logótipo da Hampers Galore

Resposta da Hampers Galore

Thank you for your feedback. We apologise for the delay and any confusion with the delivery date and tracking. We understand how important timely delivery is, especially around New Year, and we appreciate your understanding.

We’re glad to hear that the gift was well received once it arrived. Your comments help us improve our service.

Classificada 1 em 5 estrelas

Hasn’t arrived

Hasn’t arrived

30 de dezembro de 2025
logótipo da Hampers Galore

Resposta da Hampers Galore

Thank you for your message. I’m very sorry to hear that your order hasn’t arrived yet.

Could you please contact us directly at customerservice@tastebuds.com.au with your order details so we can investigate and ensure it is resolved as quickly as possible?

We apologise for the inconvenience and appreciate your patience.

Classificada 1 em 5 estrelas

Nightmare to Deal With. Avoid.

Paid over $200 for a hamper to be sent to my sister in New South Wales, and thought this Melbourne based company would be a good bet.

The hamper arrived a few days late, although still before Christmas so not too much of an issue. Unfortunately, about 70% of the hamper was missing, so my sister opened a package on Christmas Day to reveal a couple of packages of nuts and a fruitcake. No red wine, no fizz, and the vast majority of the food missing.

Now embroiled in email tennis match with customer services, whilst they attempt to cover their tracks with excuses. Full refund demanded.

Save yourself the hassle and shop elsewhere.

16 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

It was supposed to be delivered on her…

It was supposed to be delivered on her birthday as requested..she got it 2 days early!
I also sent an email to request my name being added to the card.
No response.

30 de dezembro de 2025
logótipo da Hampers Galore

Resposta da Hampers Galore

We sincerely apologise that the hamper arrived earlier than requested and that your name was not added to the card. We understand how disappointing this must have been and will ensure your feedback helps us improve in future.

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