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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had sadly bought the wrong size of nails and got a exchange in no time! Great costumer service and there extreamly nice, I could even keep the old nails! (The nails were also of great quality) Wou... Ver mais

Classificada 1 em 5 estrelas

I recently bought some tools from this company and have to say that when I received my package I was rather shocked and digusted with the condition of one of the items from my package. The Ant... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

My order is missing the tweezers I paid for. In addition I can not recommend the mystery box as there were over half of the lashes are duplicates and very unsuited. Unsure why notes "The styles... Ver mais

Classificada 5 em 5 estrelas

I've been using this shop for over two years and ordered more than dozen sets of nails. The nails are handmade and good quality with so many gorgeous designs - if you don't lose them you can definitel... Ver mais

Informações sobre a empresa

  1. Loja de cosmética

Escrito pela empresa

High quality easy nailart that enables you to enjoy salon-level beauty within minutes at home.


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

43 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 16% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Would recommend!!!

I had sadly bought the wrong size of nails and got a exchange in no time!
Great costumer service and there extreamly nice, I could even keep the old nails! (The nails were also of great quality)
Would defenitly recommend!!!

9 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Grime, Rust, Possibly Mold on Nail Clippers

I recently bought some tools from this company and have to say that when I received my package I was rather shocked and digusted with the condition of one of the items from my package.

The Anti-Splash Nail Clippers are covered in a layer of grime that cannot be wiped off. I attempted to clean them with soap and alcohol, but the residue would not come off. Even more concerning, there is black buildup inside the cover that closely resembles mold. This is a serious health and safety issue.

The product appears to have been used, returned, repackaged, and then sent to me. That is completely unacceptable, especially for a personal hygiene tool that comes into direct contact with skin. Had I not carefully inspected the clippers and used them, I could have risked a fungal infection or contact dermatitis. I am immunocompromised and prone to getting sick easily, so receiving a product in this state is not just disappointing, it is alarming.

I am also unable to leave a review on their website or shop page for this product, which only adds to my concern.

3 de março de 2026
Opinião espontânea
logótipo da Hanakoko

Resposta da Hanakoko

Hi Tracy,

We’re very sorry to hear about your experience. This is certainly not the condition our products should arrive in, especially for a personal hygiene item.

Please note that all of our products are shipped brand new and unused, and we do not resell returned personal care tools. What you described is very unusual and we take this matter seriously.

Please contact us at official@hanakoko.com with your order details so we can arrange a replacement or full refund right away.

Thank you for bringing this to our attention— feedback like yours helps us improve and ensure our customers always receive products in the condition they expect.

Best regards,
Hanakoko Support Team

Classificada 4 em 5 estrelas

There are pros and cons

I got three sets of nails and am somewhat happy with what I got, the designs are just like the photos and the should be handmade by what I can tell, the delivery was a bit tricky but I got compensated with a free nail set so the costumer service is very good, down side to them is that they seem to really just last good for about a day or maybe two and then they start sliding or just generally getting off bit by bit which annoyed me a lot, obviously the downside is also that you have to buy new glue/sticker things to wear them again or buy other nail glue, upside you can wear them over and over again and whenever you want to, prices are fair I would say and I would consider to buy again, sometimes I have the feeling it’s cheap though but I don’t have experience with other press ons

23 de julho de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Dissatisfied with order

My order is missing the tweezers I paid for. In addition I can not recommend the mystery box as there were over half of the lashes are duplicates and very unsuited.

Unsure why notes "The styles you wish" are requested if they are fully ignored.  I requested all brown lashes(wich are subtle and understated), not only did not get even one pair...over half of the ones I did receive are VERY Thick Black, and 2 sets of red and blue?.(could not be more opposite of the request).

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recommend it to all my friends

I've been using this shop for over two years and ordered more than dozen sets of nails. The nails are handmade and good quality with so many gorgeous designs - if you don't lose them you can definitely reuse multiple times. I can't count the times I've received compliments and 98% of the time people were sure I had my nails done at the salon. Whenever I've had an issue the team replies very quickly and is very helpful. Shipping is efficient and I find the process very simple. Once in my apartment someone stole my package but the team helped me resend at a discount and now I always pay extra for buyer protection.

10 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The Tech Behind the Product

Firstly, when I initially received the package I showed it to my son in law and my neighbor. They were in awe of the tech behind the applicator. I hope you have a patent or a trademark or something on the applicator because it’s genius. Something we didn’t know we needed when we had it.

Secondly, the stamp is a thin line, which is my preference.

I have used eyeliner stamps before and they have been thick and messy when you try to clean it off (even with stamps I make mistakes) it takes a few wipes.

This one is sleek and thin and easy to apply. I will attribute it to the tech behind the applicator.

I have two stamps right now and since I don’t do makeup often they may last me a while but I will definitely be reordering especially for this holiday season to give as gifts.

31 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

🌸 Absolutely Perfect Press-On Nails from HanaKoko! 🌸

I ordered press-on nails from HanaKoko, and they completely exceeded my expectations! The quality and materials are absolutely amazing — truly 100/100. They look stunning, feel durable, and are super easy to apply. I was so impressed that I’ve already made another purchase! I’m beyond satisfied and would definitely recommend HanaKoko to anyone looking for top-quality press-on nails. 💅✨

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve tried three sets of nails so far…

I’ve tried three sets of nails so far and I can honestly say I’m blown away. Customer service is ace. The first set had a blemish on one of the nails. They immediately sent a replacement after emailing photographic evidence. No quibble, no ping pong emails, swift response. Back of the net. This is the kind of service I want in my life. Fast and furious.

These can easily last over a week, and it’s only the glue tabs that need to be replaced and the glue tabs are cheap as chips.

The nails ever so slightly chipped after two weeks, depending on the press on you buy. Some are better than others- trial and error baby. This is life. Touch my bum. The cheeky girls would approve.

I have an extremely active lifestyle, being a single mum of two young FOMO boys who gyms. My life is 100 mph and they stand the test of time!! Bi-Winning. I don’t even want to go back to nursing so I can don these beautiful nails. Infection control can do one.

I tend to go for the short length, extra small because I’m a tiny child-sized Asian and they fit perfectly.

I’m so in love with their style, durability and cost effectiveness. This is a game changer. I’m your biggest fan, Hanakoko!!!

Ty for allowing me to self-care at a fraction of the price and time. Time being the most elusive commodity in this modern world!

You’re delicious. Treat yourself. You deserve it.

10 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I placed an order for these and was…

I placed an order for these and was excited about getting them. After waiting a month, gofoexpress delivered it to the wrong house. Now the shipping company is "doing an investigation" which could take another two weeks to determine if I'm due a refund. Lesson-don't purchase from China!

21 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The press on lashes fall off

The press on lashes have not lasted more than 15 - 20 min, no matter the prep. I've followed all the advice I could find online. I even resulted to cleaning my natural lashes with iso prior to application- still fell off

3 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best Press on Nails Ever

I love Hanakoko nails. All of their nails look like they are made with care and detail. I’ve never had a problem with any nails. As long as you measure your nails and get the correct size, you will love them!

4 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Always A Great Experience

I had such a great experience ordering from Hanakoko! The website was easy to navigate, the designs were absolutely stunning, and my nails arrived quickly and beautifully packaged. The quality of the press-ons exceeded my expectations—they’re durable, comfortable, and look just like a professional salon set.

I also loved the thoughtful sizing options and how helpful the guide was for making sure I got the perfect fit. You can really tell Hanakoko puts care into every detail. I’ve already gotten so many compliments, and I can’t wait to order more styles!

Highly recommend to anyone looking for gorgeous, easy-to-use press-on nails that actually last.

16 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Hanako Customer Servic

I ordered different version of press-on eyelashes that I normally order from Hanako. I did not like how this style looked on me. I contacted Hanako customer service to either get an exchange or return. They responded quickly and helped me get style I wanted instead. Very happy and satisfied with the help I received.

30 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Dropshipping !!!

Be carreful its a scam ! Dropshipping !
You can find the exact same nails on sites like yesstyle, ali express, temu for 3-4€
Hanakoko is charging you ten times the amount, they re thieves, keep your money and don't buy from that site !

10 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

the quality of the product is amazing

the quality of the product is amazing and everything looks just like the picture. i bought 5 different sets of nails and theyre all beautiful. they also hold incredibly well if applied correctly

14 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Just get them!

These nails are top quality and so beautiful I bought multiple packs so I could mix and match and im obsessed you have a fan for life with me!

8 de março de 2025
Opinião espontânea

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