H&T Pawnbrokers Opiniões 

7690
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I can’t recommend the Middlesbrough branch enough! The customer service i receive every time i am in there is second to none! I am often served by Rebecca & Julie & they are both truly amazing as are... Ver mais

Classificada 5 em 5 estrelas

Was in Duke street branch been using now for 6 years, wouldn't go anywhere else, the girls are so very friendly , make you feel comfortable, always have good laugh with them, thanks ladies

Classificada 4 em 5 estrelas

Bought an Omega watch online. The watch was very competitively priced coming with box and papers. It appears that there was a problem with the couriers and the watch wasn’t collected for over a week... Ver mais

Classificada 4 em 5 estrelas

Even though I took a lot of different bits of silver jewellery which took up a good amount of time ( nearly 2 hrs!) , unfortunately a small portion of pieces turned out to be fake (but was all properl... Ver mais

Informações sobre a empresa

  1. Finanças e seguros

Escrito pela empresa

H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK. We offer a broad range of products to our customers that include pawnbroking, foreign exchange, gold buying, cheque cashing, and retail. Since 2006, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us growing to become one of the leading providers in the UK with over 280 stores nationwide. In August 2025, H&T Group was acquired by FirstCash Holdings Inc. FirstCash is a leading international operator of pawn stores and provider of technology-driven point-of-sale payment solutions, focused on serving cash and credit-constrained consumers. The Acquisition represents FirstCash's entry into the UK pawnbroking market. We believe everyone should be given choices in how to deal with their financial needs. We endeavour to provide the best service and the broadest choice of financial solutions for the widest group of people


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 99% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(7690)

669 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My first visit to a pawnbrokers

My first visit to a pawnbrokers & I was a bit hesitant to go in. I was expecting a dark & dingy shop full of junk for sale. To my surprise the shop was modern, well lit, clean & welcoming.

I went into the Grainger Street brach Newcastle & was served by a very kind & helpful young man called Ian.

He explained every step of the process from the verification tests needed on my scrap gold items some of which were in several pieces, to the privacy policy, the valuation & the charges I would need to pay to get my items back if I changed my mind after selling them. The whole process was very pleasant & I left the shop wishing I had more items to sell, so if I ever do want to sell anything else this shop would be my first port of call.

Ian clearly enjoys his job & is a credit to the branch.

24 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Halifax store staff extremely helpful…

Halifax store staff extremely helpful when I wanted to make a purchase. Really pulled out all the stops to help access an item located at their Basingstoke store and couldn’t be happier. Many thanks guys.

13 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Five stars service

Was my second time in the shop. The staff is extremely polite and welcoming. They look after me straight away . Professional, accurate service and friendly . I definitely recommend this place. I will come back

24 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The online shopping experience is good

The online shopping experience is good. The refunds and servicing is good.

30 day returns and 1 year warranty on the watches are well priced.

Be wary as I've got 2 watches from here that both went bad after less than a month (mechanical failures with 0 physical damage), although I cant fault H&T because they gave full refunds as soon as I arrived to the store and requested it.

Would be 5 star if the quality assurance on the resold watches was better.

24 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A great place

A great place. Was served by Hayley who was very kind and helpful. Gave me a very competitive price for some items. Thank you.

20 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very honest and trustworthy…

Very honest and trustworthy establishment, raimonds at the blackburn branch was top notch. I had been quoted £140 for the value of a pair of cufflinks. Raimonds advised these had been seriously undervalued and paid out £560 for this item, lovely man, honest and friendly service, would def use again, thanks H&T pawnbrokers and especially Raimonds, I'll use these again in the future without a doubt !

22 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Service Excellence from H&T employee Nicky.

Today I dealt with Nicky at the Stockton branch and was negotiating for a Breitling watch with trade in. Although the deal didn’t go ahead I would like to thank Nicky for her professionalism and superior customer service. Nicky was very helpful and knowledgeable and is a credit to H&T.

21 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Honest

Honest, helpful, quick with facts and lovely advice. Walked through policy and options with clarity. Thank you, Janice!

21 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We always go to H&T for our money…

We always go to H&T for our money changed for holiday and the ladies there are so helpful we were served today by Louise and she was so nice and even explained about them buying in gold and silver which is good to know

20 de agosto de 2026
Opinião espontânea

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