Needed hard to find stainless steel hardware components that could not be found in US hardware stores and not even on Amazon. This online store delivered. Very professional website, delivery is slower... Ver mais
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Leia as opiniões dos outros
Fantastic customer service. I received from Betty at Harrington, prompt, fair and very helpful. I'm a genuine UK customer and had issues with in incorrect order, created by me not Harrington. Their re... Ver mais
Die 4 gelieferten Gewindebohrer M1,0 sind von sehr schlechter Qualität. Damit kann man kein gutes Gewinde schneiden. Ich verstehe nicht, wie Harfington so etwas liefern kann! Die Bestellung war weggew... Ver mais
A empresa respondeu
Ich habe zwei Befestigungsschienen für die Stoßstange meines Autos bestellt. Leider haben sie nicht gepasst. Der Shop hat mir daraufhin den vollen Kaufpreis erstattet, ohne dass ich die Ware zurückse... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Informações de contacto
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
4,1
Bom
543 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Harfington
Hi Alicia,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Ordered a 6m roll of self adhesive…
Ordered a 6m roll of self adhesive stainless steel tape - I couldn't find a UK supplier and I ordered from Harfington. The roll arrived from China in 5 days - It is just as described - good quality - .8mm thick and has stuck on (to painted steel) really well. Hopefully it will last a long time. Very good value considering the free delivery too.
30 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi Julian,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Fast Response and Refund
I initiated a return for a product that I realized wasn’t the right fit, and I received an immediate response and full refund. So helpful!
26 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi Tess,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Only reason for 1 star is there is no…
Only reason for 1 star is there is no provision for none. Terrible communication, only sent part of the order as per them and their tracking number only exists on the link they provide. Want your items fast and worry free???? This is NOT the place for you!
23 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi John,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Great service fast shipping and smooth…
Great service fast shipping and smooth transaction costumer service a++++
19 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi Chakib,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Bestellung MRO158236 kam nie bei mir…
Bestellung MRO158236 kam nie bei mir an. Kommunikation war auch dürftig..
12 de fevereiro de 2026
Opinião espontânea
Resposta da Harfington
Hi Michael,
I'm sorry to hear that you're not 100% satisfied with this.I checked your transaction and it arrived on 20 Feb.beisdes,our CS team contacted you before.we have no ideas about your comment.our CS team already contacted you again,plz check your inbox and reply them.they will follow up this issue.
Best regards,
Harfington
Harfington did refund in full for a…
Harfington did refund in full for a product that did not work for us.
17 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi customer,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Ghosted after purchase
I made a purchase on their website a couple of weeks ago, and have heard nothing back. The order hasn't changed from the state "unfilled" since I purchased it a few weeks ago. I followed up with their customer support team, no reply. It's been weeks, and they have taken my money — no answer.
28 de fevereiro de 2026
Opinião espontânea
Resposta da Harfington
Hi Benjamin,
I'm sorry to hear that you're not 100% satisfied with this.Our CS team told you that your products need to 7-14days restock,and currently the stocks already arrived and we packed to send out.besides,our CS team send your tracking link to your inbox.plz confirm.(sometime email is in spam)
Best regards,
Harfington
Resposta da Harfington
Hi Carlos,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Resposta da Harfington
Hi Scott,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Connectors arrived in good condition…
Connectors arrived in good condition and time. Easy to use.
1 de março de 2026
Resposta da Harfington
Hi Ralph,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Well it arrived it was good quality and…
Well it arrived it was good quality and it on and fixed
1 de março de 2026
Resposta da Harfington
Hi Brian,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Where is my product
Where is my product? I have yet to receive it. Let me now if you either sent it or not. That way I can process a claim with my bank.
Have a great day!
1 de março de 2026
Resposta da Harfington
Hi Luis,
I'm sorry to hear that you're not 100% satisfied with this.following your requirement,we arranged the refunded for you.plz check your account.sorry for this again.
Best regards,
Harfington
Over the Top
Harfington went overboard on the customer service for me! I purchases barrel bolt/sex bolts for my machine. I inadvertently oreder a size slightly too large for my use. I contacted Harfinger & stated the issue - lo & behold, she knocked costs from the total & ordered the correct sizes. WILL DO BUSINEES AGAIN!!
4 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi Scott,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Great Range Great Service
They had the product I wanted at a good price. The order confirmation was quick and the tracking was spot on. About to place my next order
1 de dezembro de 2025
Resposta da Harfington
Hi David,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Refund Request Ignored After Partial Delivery
I ordered 8 legs. After 4 weeks with no update, I emailed and was told they were on backorder and would ship the following week. Another 4 weeks later, I received only 2 of the 8 legs. I asked to return them for a full refund since I now need to buy a different model elsewhere so everything matches. They offered a 25% refund if I kept the partial order. I declined and requested a return and full refund—then they stopped responding.
This delay set my project back significantly, and the lack of communication made it worse. If the items were backordered and they couldn’t fulfill the full order, they should have been upfront from the start. Very disappointing experience, and I can’t recommend this company.
19 de fevereiro de 2026
Opinião espontânea
Resposta da Harfington
Hi Yan,
I'm sorry to hear that you're not 100% satisfied with this.following your requirement,we arranged the refunded for you.plz check your account.sorry for this again.
Best regards,
Harfington
Don't waste your time or money
They failed to ship my basic drill bit after 3 weeks, then the whole company went on vacation for another two weeks. There is no customer service number. If you order from Harfington, which is in China, all I can say is good luck.
18 de fevereiro de 2026
Opinião espontânea
Resposta da Harfington
Hi John,
I'm sorry to hear that you're not 100% satisfied with this.during our holiday,we delayed to process CS issues.and I asked our CS team,they already refunded for you.plz check your payment account.kindly let us know if you have any questions.
Best regards,
Harfington
Completely Clueless Business
Doing a small prototype project and needed a handful of bits and decided to try Harfington, and paid right away.
FOUR WEEKS later, no stuff. Not even a tracking number. They sent me an email during this time to let me know they were working on it, and every item was wrong.
I replied right away, and the latest email says they are closing for a week so everybody can stay home. Still no Tracking Number, not even an Order Status message. Immediately switching to another source. Cannot wait for possibly All Wrong Stuff.
16 de fevereiro de 2026
Opinião espontânea
Resposta da Harfington
Hi Hal,
I'm sorry to hear that you're not 100% satisfied with this.following your requirement,we arranged the refunded for you.plz check your account.sorry for this again.
Best regards,
Harfington
Too expensive for minor ongoing use
Too expensive for minor ongoing use. Average ease of use.
1 de fevereiro de 2026
Resposta da Harfington
Hi Greg,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Won't allow return, even when part doesn't fit.
Sent me a product that does not fit my vehicle. Refused to allow me to return my money. I sent pictures as they asked, then offered me 70% of my money back rather than allowing me to return. They are horrible and they are crooks.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Harfington
Hi Sunshine,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.and we already arranged the fully refunded for you.sorry for this again.
Best regards,
Harfington
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