bought a router from this website this month, the product was received today, and the quality and craftsmanship were absolutely shocking bad!!! cheap metal, bad design, what a piece of crap!!1
A empresa respondeu
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Leia as opiniões dos outros
Place my first order w/Harfington. Received tracking number and look in to tracking and seen Yun Express and thought from last experience w/Yun Express which I never receiving the order or money b... Ver mais
Ordered product over a month ago. Still indicating it hasn't been dispatched. No response to emails, no response to online chat. No idea when I am going to receive what I have ordered, if at all.
A empresa respondeu
Harfington went overboard on the customer service for me! I purchases barrel bolt/sex bolts for my machine. I inadvertently oreder a size slightly too large for my use. I contacted Harfinger & stated... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Informações de contacto
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
3,5
Aceitável
394 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Place my first order w/Harfington
Place my first order w/Harfington. Received tracking number and look in to tracking and seen Yun Express and thought from last experience w/Yun Express which I never receiving the order or money back because Yun Express said it was delivered.
Therefore emailed Harfington told them of last experience w/Yun Express and mentioned don’t have faith in them.
Harfington looked into my order and reinsured me by email stating it’s in transit and should arrive soon.
Within a few days order did arrive w/email from carrier and the order is in good condition and what I order.
By Harfington going the extra mile means they are committed to customer satisfaction therefore that’s why they received 5 stars review.
16 de abril de 2026
Opinião espontânea
bad quality !!!
bought a router from this website this month, the product was received today, and the quality and craftsmanship were absolutely shocking bad!!! cheap metal, bad design, what a piece of crap!!1
17 de abril de 2026
Opinião espontânea
Resposta da Harfington
Hi Shaun,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Ordered product over a month ago
Ordered product over a month ago. Still indicating it hasn't been dispatched. No response to emails, no response to online chat. No idea when I am going to receive what I have ordered, if at all.
17 de abril de 2026
Opinião espontânea
Resposta da Harfington
Hi Lan,
I'm sorry to hear that you're not 100% satisfied with this.our CS team has work time,excluding weekend.https://www.harfington.com/pages/return-policy
during we could not find out your transaction via this user name,can you plz contact again CS team,they will follow up this issue:info@harfington.com
sorry for this inconvenience.
Best regards,
Harfington
Correct parts the 1st time
1 de abril de 2026
Opinião espontânea
Resposta da Harfington
Hi Kevin,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
This company has been very fair in…
This company has been very fair in dealing with my problem, it was my mistake for ordering the wrong item, they have refunded most of the money I paid for the item and I would definitely be buying from them in future
15 de abril de 2026
Opinião espontânea
Resposta da Harfington
Hi Rhoda,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Good Service !
13 de abril de 2026
Opinião espontânea
Resposta da Harfington
Hi Marvin,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
ease of purchase
ease of purchase, communication with customer service was fast & effective.
item arrived as described.
9 de abril de 2026
Opinião espontânea
Resposta da Harfington
Hi Jacob,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Excellent Customer Service
9 de abril de 2026
Opinião espontânea
Resposta da Harfington
Hi Kathleen,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Issued full refund when the part was…
Issued full refund when the part was not as described
9 de abril de 2026
Opinião espontânea
Resposta da Harfington
Hi Sav,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
We received our part earlier than expected
We received our part earlier than expected, and it fit perfectly.
31 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi Mike,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Best
The best measure of a company is how they react when things go awry. Yodel misdelivered our package, but Harfingtons were easy to contact and we sorted it out straight away.
2 de abril de 2026
Opinião espontânea
Resposta da Harfington
Hi Josie,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Resposta da Harfington
Hi Alicia,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Ordered a 6m roll of self adhesive…
Ordered a 6m roll of self adhesive stainless steel tape - I couldn't find a UK supplier and I ordered from Harfington. The roll arrived from China in 5 days - It is just as described - good quality - .8mm thick and has stuck on (to painted steel) really well. Hopefully it will last a long time. Very good value considering the free delivery too.
30 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi Julian,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Fast Response and Refund
I initiated a return for a product that I realized wasn’t the right fit, and I received an immediate response and full refund. So helpful!
26 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi Tess,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Only reason for 1 star is there is no…
Only reason for 1 star is there is no provision for none. Terrible communication, only sent part of the order as per them and their tracking number only exists on the link they provide. Want your items fast and worry free???? This is NOT the place for you!
23 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi John,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Great service fast shipping and smooth…
Great service fast shipping and smooth transaction costumer service a++++
19 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi Chakib,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Bestellung MRO158236 kam nie bei mir…
Bestellung MRO158236 kam nie bei mir an. Kommunikation war auch dürftig..
12 de fevereiro de 2026
Opinião espontânea
Resposta da Harfington
Hi Michael,
I'm sorry to hear that you're not 100% satisfied with this.I checked your transaction and it arrived on 20 Feb.beisdes,our CS team contacted you before.we have no ideas about your comment.our CS team already contacted you again,plz check your inbox and reply them.they will follow up this issue.
Best regards,
Harfington
Harfington did refund in full for a…
Harfington did refund in full for a product that did not work for us.
17 de março de 2026
Opinião espontânea
Resposta da Harfington
Hi customer,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Ghosted after purchase
I made a purchase on their website a couple of weeks ago, and have heard nothing back. The order hasn't changed from the state "unfilled" since I purchased it a few weeks ago. I followed up with their customer support team, no reply. It's been weeks, and they have taken my money — no answer.
28 de fevereiro de 2026
Opinião espontânea
Resposta da Harfington
Hi Benjamin,
I'm sorry to hear that you're not 100% satisfied with this.Our CS team told you that your products need to 7-14days restock,and currently the stocks already arrived and we packed to send out.besides,our CS team send your tracking link to your inbox.plz confirm.(sometime email is in spam)
Best regards,
Harfington
Resposta da Harfington
Hi Carlos,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
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