Business took forever to deliver checks. They claimed the first delivery went through but I couldn't find anything. Customer services could not find anything related to my account number. Stay away!
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Leia as opiniões dos outros
I’d give a zero if i could. They have you over a barrel essentially…pay an exorbitant amount to ship with ANY tracking or try to save with their over priced checks and go without. What does that get... Ver mais
It was a couple weeks after ordering before the bank tried to charge my checkbook fees. There's a chance that neither the bank nor Harland Clarke tries to charge a third time for the checkbook and th... Ver mais
New member of Randolph-Brooks FCU. Sent 2 packets of personal checks totaling 40 checks (20 to a packet). Unable to secure more online. Calls to their customer service unanswered. One redirected today... Ver mais
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Expensive and poor service
I ordered checks. $28.57 for 40 checks. They didn't arrive. So now I am reordering. I just realized that I don't have to go through Harland. I've always used them because my bank website sends me to them. However, there are many less expensive alternatives and I will use one of those next time. Harland is way too expensive.
harlan clarke charged me $119 for 60…
harlan clarke charged me $119 for 60 checks can be bought for $12.50 - complained they did nothing i was cheated stay away
Poor customer service
Post Office returned my check for no apparent reason. They charged me for the checks anyway. When I asked them to resend them they charged me a tracking charge which they told me would be on them. When I called to have it reversed they said they would do it as a courtesy but it would take 2 weeks for the refund. Service department was extremely rude, interrupting when I was trying to explain the situation. Will NEVER order checks through them again!
Never again
They charge 50 dollars and change for a package of checks, and then send them the cheapest possible way. I will be lucky to ever receive them. Never again
Terrible
Terrible! I’m still waiting on a simple order, a check book cover. It’s been over 3 weeks
I can’t for the life of me understand…
I can’t for the life of me understand why it takes almost 2 months to get checks???!! WTH is wrong with you people.
Harland Clark hates their customers
Harland Clark has total disdain for their customers. You can NOT talk to a human. They force feed their inept bot on their customers. They want you to give them your routing number and they will automatically order checks and their order is WRONG. This is why I need to speak to a person. Any company who hates their own customers forces them into a bot loop, Damn Harland Clark!
I was charged 29.95 for tracking
I was charged 29.95 for tracking. They gave me no other option. And they reduced the number of checks from 100 to 60
Horrible! I would give them a zero if I could
I would give them a zero if I could. Ordermychecks.com is completely dysfunctional. Made four or five attempts on their website to reorder my checks. Each time the website said we are unable to locate your order history. Then made a phone call to order checks. Their phone system said we are unable to locate your order history. Asked to be routed to a representative. Was placed on hold for 20 minutes. When it sounded like it was going to ring through to finally talk to a human their system disconnected my call. Would never order from this company again. Use any other check printing company than ordermychecks.com!
Impossible to get to a live person for…
Impossible to get to a live person for the simplest issue. They want you to do everything yourself via mobile app. and you still can't resolve issue. After 45 minutes on hold they could not help and had to go to my local bank branch. I made comment to my banks rep about my experience and they acknowledged that they have issues with Harland.
Order was wrong.
Order was wrong... ordered Savings account deposit slips, received Checking account deposit slips. Tried calling but left on-hold for over 30 minutes, hung up. Have tried emailing twice with NO response in over a week.
They automatically withdraw their charges from your bank account up front. So once your money is gone, whether your order was received correctly or not, you have no way to get a refund!
They have received my last dollar!! Done with them...
An absolute joke of a company!
An absolute joke of a company!
ZERO ways to contact any meaningful customer service. Multiple incorrect checks sent. Orders take many weeks to get processed, and then they get sent to the incorrect address, not my address!
Waaayyy more expensive than my banks previous check provider.
And of course IF you do ever manage to get anyone at Harland-Clarke they will tell you that you must go through your bank to get anything fixed. Bank tells you Harland-Clarke is who you should contact, and no one accepts any responsibility, while being more than willing to make multiple charges to your account for their screw-ups!
I would rate zero if I could
I would rate zero if I could! What a freaking rip off! 2 books of checks for $34? I thought I was getting a box of checks, like I had in the past. I called support thinking there was a mistake. “That’s the cost of living.” The rude woman said. No, that’s the cost of a rich CEO. Overly expensive product and ridiculously rude support. Way to go. Never go through my bank again!
I ordered 4 check books through my bank…
I ordered 4 check books through my bank account online from Harland Clarke. But I only received 2 check books (60 psc), they charge $35 dollars. It’s so expensive, so 1 small page is 50cent.they are rip off . I rather never order from them a gain.
Absolutely horrible service
Absolutely horrible service. I needed to replace a deposit stamp that they had originally manufactured. I ordered it, paid for it, and waited for it to arrive, which it never did. They had originally cited 7-10 business days, but after three weeks, I contacted them. They said they had sent it a few weeks earlier. The woman I spoke to was rude, defensive,and argumentative, but agreed to send another stamp via 2-day express. A week later I followed up only to find she had never placed the order. I'm now waiting for the 3rd order to arrive. They never send communication to the customer such as order confirmation or tracking info so it makes it difficult to track the status of an order.
Incompetent and illiterate
I will never order from this company again. How hard is it to read the address that someone puts in? It's not like it is handwritten and can be mistaken. My checks had the wrong address on them because an incompetent, illiterate person did my checks. There is actually an address here at that wrong address. If you are that bad at your job, then I will go elsewhere. Thanks for nothing.
Incredibly expensive
Incredibly expensive, they want $57 just for a check book cover. $57!!! I found a beautiful leather cover on Amazon for $7. They charge outrageous shipping prices, if you don't order the pricey "tracking" option, they drag their feet and take a month to get them to you. I sell on EBay and get USPS tracking info with my $3.00 shipping label, why do I need to spend $15-30 to track a shipment with them? Recently they went from 3 books of checks (120) to two (80) for the same cost. Have used them for nearly forty years, but now I am done with them.
The checks were shipped to my former…
The checks were shipped to my former address but were printed with my current address. I ordered checks over two weeks ago and still don't have them. I spoke to two different representatives on two separate occasions. Incredibly rude. If I spoke to my customers in the same manner, I would no longer have a job.
Stay away from this company if you can
Spoke to these people on June 10th, very rude employee who placed my order. Didn't receive anything or communication from them. Finally got through to a person on 06/28 - Gina who told me they canceled the order - no communication, nothing no attempt to make things right. I had been waiting on this check for a while now. Very rude employees and poor customer service
SHIPPING TOO EXPENSIVE
I have always order personal bank checks (reordering) through Harland Clarke, that's after the initial bank checks needed reordering.
I do not use many checks, matter of fact, last checks I ordered were in 2022.
MUCH TO MY SURPRISE, Harland Clarke hit me with outrageous shipping charges...NEVER AGAIN!
80 CHECKS and 2 check registers for 122.00.
OUTRAGEOUS!
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