Harry Benmore Mattress Maker  Opiniões 222

TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Such a great experience, great advice at rhe buying stage. So flexible and helpful when we had issues getting the super king mattress up our stairs. Customer services was second to none, most excel... Ver mais

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Classificada 5 em 5 estrelas

Had a Simba mattress for a few years but always thought it was too firm. Came across Harry Benmore and immediately very impressed with his customer service and advice - he even responded over a weeke... Ver mais

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Classificada 5 em 5 estrelas

I kept seeing the adverts and after reading so many positive comments from the posts I decided to buy from Harry. I was nervous about buying a mattress that I hadn't tried before, but spoke to Harry... Ver mais

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Classificada 5 em 5 estrelas

Purchased the Kingsize Mattresses 5'0 Cotton & Wool Mattress. So happy with it, having now slept on it for a just over a week. So comfy! Excellent construction. Beautifully finished to a standard that... Ver mais

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Escrito pela empresa

Hi I'm Harry. All of my mattresses are proper mattresses that are properly priced, handmade here in the UK. They don't come rolled up and stuffed in a box like those foam mattresses online. They don’t come with silly price tags like the ones you find in a chain store showroom. My mattresses are delivered to you direct from the factory. Take a look at my website, you’ll find my mattresses to be twice the quality of the online brands and half the price of the chain stores. Delivery is free by a two-man courier service and I offer a full warrantee and 100 day sleep trial. So if you hate it, Ill change it or take it back for a full refund – it’s no problem. Get in touch when you need a new mattress and if you are confused as to which mattress is best for you then message me and we can figure it out together. Harry x


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4,9

Excelente

TrustScore: 5 em 5

222 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

A great mattress from a great team!

Received the Silk and Cashmere medium firm mattress only 2 weeks after placing the order. At first I thought the mattress was a bit too firm compared to our old one but wanted to give it a chance for us to get used to it, it's been 5 nights now since delivery and we absolutely love it, it is firmer than our old one but a lot more comfortable, I have back and hip problems and can already feel my back isn't as sore in the mornings.
A great experience dealing with Harry and his team, from the original advice given from Harry on what mattress would best suit for our size, weight and sleeping position, to actually receiving the mattress from the delivery team. Overall a great experience and a great mattress.

20 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

An absolutely first class service from…

An absolutely first class service from this company they really are
and really do exactly what they say on the tin!
Highly responsive professional and organised and pulled out every stop in order to get My Super king-size mattress Into my bedroom.
And the mattress itself is amazing quality
I will definitely be ordering again once I decide on my next bedroom fit.
I would highly recommend this company to anyone who needs a new mattress,
completely genuine company you can’t go wrong with these guys.

18 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Such a great experience

Such a great experience, great advice at rhe buying stage. So flexible and helpful when we had issues getting the super king mattress up our stairs. Customer services was second to none, most excellent. Wonderful comfy bed. Highly recommend.

18 de junho de 2026
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Resposta da Harry Benmore Mattress Maker

Thank you Jen!! :)

Classificada 5 em 5 estrelas

Cannot fault these guys!!

Cannot fault these guys!!! Helped find exactly what I wanted (I am picky!) and were so lovely. Just had the bed delivered and the delivery guys were FANTASTIC!!! Thankyou so much guys. I am hoping for a full 12 hour sleep 😁😁😁

18 de junho de 2026
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Resposta da Harry Benmore Mattress Maker

Brilliant, thanks Helen :)

Classificada 5 em 5 estrelas

Love my new mattress

I kept seeing the adverts and after reading so many positive comments from the posts I decided to buy from Harry. I was nervous about buying a mattress that I hadn't tried before, but spoke to Harry and he was really helpful and asked questions to make his suggestions.
I ordered the Hybrid Pro and although it was great, I swapped yesterday to the firmer one and it is now perfect. This was done smoothly and quickly with no issues. I'm so happy with it and I got a blue light discount on the price too. The customer service is brilliant, thanks Harry .

12 de junho de 2026
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Resposta da Harry Benmore Mattress Maker

Glad you got sorted, thanks Jenny! :)

Classificada 2 em 5 estrelas

Disappointed

My mattress didn’t arrive after 2 apparent attempts to deliver over a 5 week period. I had to chase for updates where I would have expected a bit more (at least something) communication from the business with these kind of delays. For full transparency the delivery was to N.I though I was assured this wouldn’t be a problem. Frustrating experience having to go through the process of finding a new option after this much time waiting.

1 de junho de 2026
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Resposta da Harry Benmore Mattress Maker

Hi Seamus,

Yes, apologies again for the experience you had at the hands of our courier partners. As stated on our website, we do not offer delivery to Northern Ireland. When you got in touch to request delivery to Antrim, we had recently completed two NI deliveries for customers who were keen to own Harry Benmore mattresses. Despite the increased delivery charge to us, we made an exception based on that recent success and offered free delivery in case of any issues. Our courier partners appoint third party carriers for offshore deliveries with whom we have no direct contact. Unfortunately, the mattress was misplaced after having been released from our factory, a rare label scanning issue made more likely by the multi-handling nature of offshore deliveries. Sharing your frustration, we immediately put a new mattress into production and issued you a 10% refund as well as a free mattress protector. Much to our embarrassment, and some 5 weeks after your original order, the same issue occurred again. We acknowledge that as we appoint them, we must accept ultimate responsibility for the shortcomings of our courier partners and our delays in updating you. For this we apologise sincerely. One missing mattress is incredibly rare, a second exposes a significant flaw in our courier’s NI delivery process. As a result, we have suspended all deliveries to NI until there is enough demand to justify us appointing a Northern Irish carrier directly, thus retaining control over logistics.

Apologies again Seamus, we very much hope for the opportunity to redeem ourselves one day.

Classificada 5 em 5 estrelas

Brilliant!

Had a Simba mattress for a few years but always thought it was too firm. Came across Harry Benmore and immediately very impressed with his customer service and advice - he even responded over a weekend! Ordered a medium firm which was promptly made and delivered - but we found it a little too firm. Told Harry - no probs, swapped for a medium with which we are very happy. Mattresses delivered to our 3rd floor bedroom even though it was a bit of a struggle. The whole experience has been brilliant. Cannot recommend highly enough!

10 de junho de 2026
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Resposta da Harry Benmore Mattress Maker

Excellent, thanks John!

Classificada 5 em 5 estrelas

So comfy... excellent construction

Purchased the Kingsize Mattresses 5'0 Cotton & Wool Mattress. So happy with it, having now slept on it for a just over a week. So comfy! Excellent construction. Beautifully finished to a standard that extends beyond the price point. I shall be ordering another for the spare bedroom. Paying for the disposal of my old mattress was an added bonus. Money extremely well spent!

3 de junho de 2026
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Resposta da Harry Benmore Mattress Maker

Thank you!! :)

Classificada 5 em 5 estrelas

Great mattress, excellent service.

We couldn’t be happier with our experience with Harry Benmore Mattress Maker. From start to finish, everything was seamless. The ordering process was straightforward and hassle-free, and the mattress itself represents fantastic value for money.
The quality is outstanding — you can really tell it’s been made with care and craftsmanship. So far we have found it incredibly comfortable and feels built to last.
Delivery was smooth and well-organised, with no issues at all. What really stood out, though, was the customer service. It was absolutely exemplary — friendly, responsive, and genuinely focused on ensuring a great experience.
Highly recommended 😊

28 de maio de 2026
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Resposta da Harry Benmore Mattress Maker

Thanks so much, Ali

Classificada 5 em 5 estrelas

Excellent mattress and customer experience

We recently purchased the Alpaca Soft/Medium mattress from Harry Benmore, and we honestly couldn’t be happier.

After ten years with our previous Mammoth mattress, we were ready for something new but wanted to make the right choice. When we contacted Harry and explained exactly what we were looking for, he personally sent us a voice note with his recommendation. That level of personal service is so rare these days, and it made such a difference.

The mattress itself is absolutely amazing. It is incredibly comfortable, beautifully supportive and has exceeded our expectations. Harry has also been kind enough to advise us on the type of bed base he would recommend for his mattresses, which was really helpful.

Amazing mattress, awesome customer service and a genuinely personal approach from start to finish. Highly recommended.

8 de maio de 2026
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Resposta da Harry Benmore Mattress Maker

Thank you Wendy

Classificada 5 em 5 estrelas

We received great all round service.

We received the mattress on the date we were told it would arrive. We ordered a medium firm mattress but found it was much too firm for us. Told Harry he said no problem they would exchange it for the medium soft mattress. Which they did. New mattress is just right. Great service…couldn’t fault them.

23 de abril de 2026
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Resposta da Harry Benmore Mattress Maker

Glad we got it sorted, thanks Sandra

Classificada 5 em 5 estrelas

What a great family company.

What a great family company.
Contacted Harry who advised me on a mattress suitable for my health issues and was very helpful. Ordering and delivery was quick and the mattress is wonderful. Slight hiccup with the delivery company on arrival, but how nice I was sent one of Harry's high quality mattress protectors to say sorry. Highly recommend for service, quality and price. Obviously care that their customers get a great service.

14 de maio de 2026
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Resposta da Harry Benmore Mattress Maker

Thank you Irene :)

Classificada 5 em 5 estrelas

Exquisite mattress, stellar customer service

I've had 5 mattresses in the last 6 years, tried all the big name mattresses in a box, unhappy with each of them and the customer service. Came across Harry Benmore's facebook ad, had a chat with him about my best options and bought a silk & cashmere. The wait is finally over! I've found THE most comfortable mattress, absolute quality, no box and stellar customer service. No need to go anywhere else if you are buying a new mattress.

12 de maio de 2026
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Resposta da Harry Benmore Mattress Maker

Great, thanks Lisa

Classificada 5 em 5 estrelas

Absolutely perfect !

Absolutely perfect !

Excellent and helpful communication, super team that were quick to respond to any query.

Discussion with Harry allowed us to make an informed choice on mattress type.

Ordering and delivery process very easy and efficient.

Mattress arrived on time and placed in our bedroom - we also took advantage of the paid mattress removal service, which was an absolute godsend.

Had our first nights sleep - totally happy with our choice.

We’ve replaced a mattress that was a bit beyond its useful life - to replace with the same type would have cost over £4000.

We do think Harry’s mattress is of a similar type and quality for a fraction of the cost.

Both very happy with our choice.

12 de maio de 2026
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Resposta da Harry Benmore Mattress Maker

Thanks Steve!

Classificada 5 em 5 estrelas

A+++++++ company

Contacted Harry through chat after seeing their advert online. Harry advised me to pop in store to try the mattresses. He gave instructions how to get to the store and customer car park. On the day we visited Paul welcomed us and advised on all product and we ended up buying the Silk & Cashmere extra firm mattress. Super easy to change delivery date if you have to and prompt delivery. Packaging of the mattress is outstanding well protected. I have recived personal message from Harry how to actually look after the mattress meaning to flip it over regularly and turn it with that you can make sure it last longer. Mattress was delivered yesterday we are very happy with our purchase. A company you can rely on. A real 💎 . Professional, friendly and everything you would expect from a well managed business. Reasonable price and well made product. Thank you for your help and we will return. Edina

7 de maio de 2026
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Resposta da Harry Benmore Mattress Maker

Thanks so much, Edina :)

Classificada 5 em 5 estrelas

Fantastic product and service.

Fantastic product and service.

After looking at expensive and overcomplicated options in high street shops, I decided to try Harry Benmore after seeing his positive social media feedback. It was the best decision I could have made.

I contacted Harry directly, and he was incredibly helpful. He asked the right questions and recommended a specific mattress, (hybrid pro) to help with my severe lumbar pain. I’ve purposely waited a few months before writing this to ensure a fair test, and I can now say unequivocally that it is great. I no longer wake up with back or hip pain.

Shipping to Northern Ireland was seamless with no issues at all. If you're looking for a great product and personal service, I highly recommend Harry. 5 stars!

8 de maio de 2026
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Resposta da Harry Benmore Mattress Maker

Glad to hear all went to plan, thanks so much Colin. :)

Classificada 5 em 5 estrelas

Absolutely superb customer service

Absolutely superb customer service from the team. The original delivery team were unable to get the mattress up the staircase (it’s got low head height and a bend), so Harry Benmore paid for a local removal crew to sort it for us. Great communication from start to finish and we have a fantastic bed!

13 de abril de 2026
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Resposta da Harry Benmore Mattress Maker

Thank you, Kim

Classificada 5 em 5 estrelas

Silk & cashmere mattress

I recently purchased a 3ft silk & cashmere (firmer) from Harry via the website. It was delivered swiftly and without any hassle. Unfortunately I found it too firm and I asked for Harry’s advice on what to do. After giving it a couple of weeks for the springs to soften a little, it was still too firm for me, so without any quibble, it was swapped out for a softer one.

Again, the process was hassle free, quick and simple. The courier couldn’t have been better and as for the new mattress, well, it’s the best thing ever. It’s just so comfortable. I think the firmer mattress would’ve been perfect for someone a little younger, but old bones need a little give and the softer mattress provides just that. It couldn’t be more perfect.

I’m always sceptical about buying such things online but reading the positive comments on Harry’s Facebook page convinced me to take the plunge and I’m so glad I did. Customer service is truly second to none - faultless. There are many businesses out there who could learn a thing or two from how Harry runs his business. And as for the product - it is absolutely first class, I really could not be happier. Thank you so much!

22 de abril de 2026
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Resposta da Harry Benmore Mattress Maker

Great, thanks so much for your business.

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