Such a great experience, great advice at rhe buying stage. So flexible and helpful when we had issues getting the super king mattress up our stairs. Customer services was second to none, most excel... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Such a great experience, great advice at rhe buying stage. So flexible and helpful when we had issues getting the super king mattress up our stairs. Customer services was second to none, most excel... Ver mais
A empresa respondeu
Had a Simba mattress for a few years but always thought it was too firm. Came across Harry Benmore and immediately very impressed with his customer service and advice - he even responded over a weeke... Ver mais
A empresa respondeu
I kept seeing the adverts and after reading so many positive comments from the posts I decided to buy from Harry. I was nervous about buying a mattress that I hadn't tried before, but spoke to Harry... Ver mais
A empresa respondeu
Purchased the Kingsize Mattresses 5'0 Cotton & Wool Mattress. So happy with it, having now slept on it for a just over a week. So comfy! Excellent construction. Beautifully finished to a standard that... Ver mais
A empresa respondeu
Hi I'm Harry. All of my mattresses are proper mattresses that are properly priced, handmade here in the UK. They don't come rolled up and stuffed in a box like those foam mattresses online. They don’t come with silly price tags like the ones you find in a chain store showroom. My mattresses are delivered to you direct from the factory. Take a look at my website, you’ll find my mattresses to be twice the quality of the online brands and half the price of the chain stores. Delivery is free by a two-man courier service and I offer a full warrantee and 100 day sleep trial. So if you hate it, Ill change it or take it back for a full refund – it’s no problem. Get in touch when you need a new mattress and if you are confused as to which mattress is best for you then message me and we can figure it out together. Harry x
45a-47 Bellegrove Road, Welling Kent, DA16 3PB, Greater London, Reino Unido
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Received the Silk and Cashmere medium firm mattress only 2 weeks after placing the order. At first I thought the mattress was a bit too firm compared to our old one but wanted to give it a chance for us to get used to it, it's been 5 nights now since delivery and we absolutely love it, it is firmer than our old one but a lot more comfortable, I have back and hip problems and can already feel my back isn't as sore in the mornings.
A great experience dealing with Harry and his team, from the original advice given from Harry on what mattress would best suit for our size, weight and sleeping position, to actually receiving the mattress from the delivery team. Overall a great experience and a great mattress.
An absolutely first class service from this company they really are
and really do exactly what they say on the tin!
Highly responsive professional and organised and pulled out every stop in order to get My Super king-size mattress Into my bedroom.
And the mattress itself is amazing quality
I will definitely be ordering again once I decide on my next bedroom fit.
I would highly recommend this company to anyone who needs a new mattress,
completely genuine company you can’t go wrong with these guys.
Such a great experience, great advice at rhe buying stage. So flexible and helpful when we had issues getting the super king mattress up our stairs. Customer services was second to none, most excellent. Wonderful comfy bed. Highly recommend.

Resposta da Harry Benmore Mattress Maker
Cannot fault these guys!!! Helped find exactly what I wanted (I am picky!) and were so lovely. Just had the bed delivered and the delivery guys were FANTASTIC!!! Thankyou so much guys. I am hoping for a full 12 hour sleep 😁😁😁

Resposta da Harry Benmore Mattress Maker
I kept seeing the adverts and after reading so many positive comments from the posts I decided to buy from Harry. I was nervous about buying a mattress that I hadn't tried before, but spoke to Harry and he was really helpful and asked questions to make his suggestions.
I ordered the Hybrid Pro and although it was great, I swapped yesterday to the firmer one and it is now perfect. This was done smoothly and quickly with no issues. I'm so happy with it and I got a blue light discount on the price too. The customer service is brilliant, thanks Harry .

Resposta da Harry Benmore Mattress Maker
My mattress didn’t arrive after 2 apparent attempts to deliver over a 5 week period. I had to chase for updates where I would have expected a bit more (at least something) communication from the business with these kind of delays. For full transparency the delivery was to N.I though I was assured this wouldn’t be a problem. Frustrating experience having to go through the process of finding a new option after this much time waiting.

Resposta da Harry Benmore Mattress Maker
Had a Simba mattress for a few years but always thought it was too firm. Came across Harry Benmore and immediately very impressed with his customer service and advice - he even responded over a weekend! Ordered a medium firm which was promptly made and delivered - but we found it a little too firm. Told Harry - no probs, swapped for a medium with which we are very happy. Mattresses delivered to our 3rd floor bedroom even though it was a bit of a struggle. The whole experience has been brilliant. Cannot recommend highly enough!

Resposta da Harry Benmore Mattress Maker
Purchased the Kingsize Mattresses 5'0 Cotton & Wool Mattress. So happy with it, having now slept on it for a just over a week. So comfy! Excellent construction. Beautifully finished to a standard that extends beyond the price point. I shall be ordering another for the spare bedroom. Paying for the disposal of my old mattress was an added bonus. Money extremely well spent!

Resposta da Harry Benmore Mattress Maker
Fantastic customer service from start to finish! Absolutely love our mattress. 10/10 wouldn’t go anywhere else now for mattresses!

Resposta da Harry Benmore Mattress Maker
We couldn’t be happier with our experience with Harry Benmore Mattress Maker. From start to finish, everything was seamless. The ordering process was straightforward and hassle-free, and the mattress itself represents fantastic value for money.
The quality is outstanding — you can really tell it’s been made with care and craftsmanship. So far we have found it incredibly comfortable and feels built to last.
Delivery was smooth and well-organised, with no issues at all. What really stood out, though, was the customer service. It was absolutely exemplary — friendly, responsive, and genuinely focused on ensuring a great experience.
Highly recommended 😊

Resposta da Harry Benmore Mattress Maker
We recently purchased the Alpaca Soft/Medium mattress from Harry Benmore, and we honestly couldn’t be happier.
After ten years with our previous Mammoth mattress, we were ready for something new but wanted to make the right choice. When we contacted Harry and explained exactly what we were looking for, he personally sent us a voice note with his recommendation. That level of personal service is so rare these days, and it made such a difference.
The mattress itself is absolutely amazing. It is incredibly comfortable, beautifully supportive and has exceeded our expectations. Harry has also been kind enough to advise us on the type of bed base he would recommend for his mattresses, which was really helpful.
Amazing mattress, awesome customer service and a genuinely personal approach from start to finish. Highly recommended.

Resposta da Harry Benmore Mattress Maker
We received the mattress on the date we were told it would arrive. We ordered a medium firm mattress but found it was much too firm for us. Told Harry he said no problem they would exchange it for the medium soft mattress. Which they did. New mattress is just right. Great service…couldn’t fault them.

Resposta da Harry Benmore Mattress Maker
What a great family company.
Contacted Harry who advised me on a mattress suitable for my health issues and was very helpful. Ordering and delivery was quick and the mattress is wonderful. Slight hiccup with the delivery company on arrival, but how nice I was sent one of Harry's high quality mattress protectors to say sorry. Highly recommend for service, quality and price. Obviously care that their customers get a great service.

Resposta da Harry Benmore Mattress Maker
I've had 5 mattresses in the last 6 years, tried all the big name mattresses in a box, unhappy with each of them and the customer service. Came across Harry Benmore's facebook ad, had a chat with him about my best options and bought a silk & cashmere. The wait is finally over! I've found THE most comfortable mattress, absolute quality, no box and stellar customer service. No need to go anywhere else if you are buying a new mattress.

Resposta da Harry Benmore Mattress Maker
Absolutely perfect !
Excellent and helpful communication, super team that were quick to respond to any query.
Discussion with Harry allowed us to make an informed choice on mattress type.
Ordering and delivery process very easy and efficient.
Mattress arrived on time and placed in our bedroom - we also took advantage of the paid mattress removal service, which was an absolute godsend.
Had our first nights sleep - totally happy with our choice.
We’ve replaced a mattress that was a bit beyond its useful life - to replace with the same type would have cost over £4000.
We do think Harry’s mattress is of a similar type and quality for a fraction of the cost.
Both very happy with our choice.

Resposta da Harry Benmore Mattress Maker
Absolutely fantastic for start to finish
Great service.
Delivered as advertised love it.

Resposta da Harry Benmore Mattress Maker
Contacted Harry through chat after seeing their advert online. Harry advised me to pop in store to try the mattresses. He gave instructions how to get to the store and customer car park. On the day we visited Paul welcomed us and advised on all product and we ended up buying the Silk & Cashmere extra firm mattress. Super easy to change delivery date if you have to and prompt delivery. Packaging of the mattress is outstanding well protected. I have recived personal message from Harry how to actually look after the mattress meaning to flip it over regularly and turn it with that you can make sure it last longer. Mattress was delivered yesterday we are very happy with our purchase. A company you can rely on. A real 💎 . Professional, friendly and everything you would expect from a well managed business. Reasonable price and well made product. Thank you for your help and we will return. Edina

Resposta da Harry Benmore Mattress Maker
Fantastic product and service.
After looking at expensive and overcomplicated options in high street shops, I decided to try Harry Benmore after seeing his positive social media feedback. It was the best decision I could have made.
I contacted Harry directly, and he was incredibly helpful. He asked the right questions and recommended a specific mattress, (hybrid pro) to help with my severe lumbar pain. I’ve purposely waited a few months before writing this to ensure a fair test, and I can now say unequivocally that it is great. I no longer wake up with back or hip pain.
Shipping to Northern Ireland was seamless with no issues at all. If you're looking for a great product and personal service, I highly recommend Harry. 5 stars!

Resposta da Harry Benmore Mattress Maker
Absolutely superb customer service from the team. The original delivery team were unable to get the mattress up the staircase (it’s got low head height and a bend), so Harry Benmore paid for a local removal crew to sort it for us. Great communication from start to finish and we have a fantastic bed!

Resposta da Harry Benmore Mattress Maker
I recently purchased a 3ft silk & cashmere (firmer) from Harry via the website. It was delivered swiftly and without any hassle. Unfortunately I found it too firm and I asked for Harry’s advice on what to do. After giving it a couple of weeks for the springs to soften a little, it was still too firm for me, so without any quibble, it was swapped out for a softer one.
Again, the process was hassle free, quick and simple. The courier couldn’t have been better and as for the new mattress, well, it’s the best thing ever. It’s just so comfortable. I think the firmer mattress would’ve been perfect for someone a little younger, but old bones need a little give and the softer mattress provides just that. It couldn’t be more perfect.
I’m always sceptical about buying such things online but reading the positive comments on Harry’s Facebook page convinced me to take the plunge and I’m so glad I did. Customer service is truly second to none - faultless. There are many businesses out there who could learn a thing or two from how Harry runs his business. And as for the product - it is absolutely first class, I really could not be happier. Thank you so much!

Resposta da Harry Benmore Mattress Maker
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.