Absolutely awful service. Beware that they won't take responsibility if your machine is faulty. They're quite happy to refuse their customers' their consumer rights. Avoid at all costs!
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Exceptional service as always from Harry Garlick and Andy. Phoned in regards to purchasing a fan due to this weather, spoke to Andy who personally delivered one the following evening set it up for me... Ver mais
2 days before Christmas & my parents living room gas fire has packed up - despite Gas Engineers visit yesterday after waiting a week for him to fit in a 90 & 85 years old couple Harry Garlick's save... Ver mais
Our washing machine died the day before our holiday! On return we went into the Clitheroe branch having done our research. They were so so helpful. We were wanting a particular program on the washi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Established since 1952, Harry Garlick Limited We are an independent electrical retailer that has been serving the people of East Lancashire and North Yorkshire over 70 years. We pride ourselves on excellent service, and expert advice, making the purchasing process a joy. Specialising in, LED and OLED TV, we also sell everything for the home including Cookers, Ovens, Washers, Dryers, Dishwashers, Hi Fi, and pretty much anything with a plug on!
Informações de contacto
Albion Mill, Albion Rd, BB186PZ, Earby, Reino Unido
- mike@harrygarlick.co.uk
- harrygarlick.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Refuse to take responsibility for faulty goods. Beware!
Absolutely awful service. Beware that they won't take responsibility if your machine is faulty. They're quite happy to refuse their customers' their consumer rights. Avoid at all costs!
Contacted regarding a tumble dryer they…
Contacted regarding a tumble dryer they had supplied went faulty, didn't want to know and not very friendly.
Wouldn't recommend buying from here.
Exceptional service as always from…
Exceptional service as always from Harry Garlick and Andy. Phoned in regards to purchasing a fan due to this weather, spoke to Andy who personally delivered one the following evening set it up for me and explained what it actually does. Will always reach out to this wonderful company and knowledgeable staff who never fail to point you in the right direction. Excellent staff, fantastic products.
Helpful service and good delivery
I called into the Skipton store last weekend looking to buy a TV for my new home with some specific needs around using it for PC gaming as well as TV viewing.
I had a couple of models in mind and the store staff was really helpful in terms of showing me the screen quality and different features of the TVs. I ordered one (as they did not have it in stock and I only have a small car!) and the delivery people were on time and helpful. The price paid was identical to a major chain with the benefit of local service.
The best customer experience and why…
The best customer experience and why people should support the high street.
Had an issue with a radio I purchased and the team sorted me out with a replacement the next day with no fuss.
Many thanks again for all the help.
Kind regards
John
I called in the Barnoldswick branch…
I called in the Barnoldswick branch looking to buy a TV, Andy delt with me, he was a consumate professional made everything easy, Garlicks installed the set against spot on, well done Harry Garlick.👏
Highly recommended local company
This company give superb customer service.
We recently replaced our dishwasher from the Skipton branch and from advice about suitable models to ordering and fitting we received excellent professional and friendly service.
Highly recommended
Excellent customer service
Went to the returns department in Earby. Spoke to Darryl. He was very helpful and informative. Wanted a fridge freezer. He showed how to use the Website to get best price. Went home used Website and paid extra for next day delivery. Got fridge freezer 09.30 next day. Delivery men friendly and helpful. Would highly recommend Harry Garlick.
What a fantastic caring company
What a fantastic caring company! Really helped me out over the last few months, professional and knowledgeable. Highly recommend 🥰
misuse of data
I created an online account several months ago in order to buy a product advertised on their website only to find the product was not available for sale. (It is still being advertised as available). Not wanting to buy anything else I contacted the company to request they delete my online account. I received no reply. I have been trying to contact them on and off ever since to request my right to erasure of my data but continue to be completely ignored, which is a breach of consumer rights. If this company gets hacked and my data is stolen I will be very annoyed considering the effort I have taken to repeatedly request the deletion of my online account and all data held on me.
Always a pleasure buying from Harry Garlick
Always a pleasure buying from HG - Andy makes it easy and always available to answer those daft questions.
Prefer to buy local when can and HG super competitive on price which is awesome.
The best independent dealer on the street
In the last 2 months we bought 2 LG TVs from Garlicks
The reason we bought them from H Garlicks is the service that we have received over the best part of 25 years
The attention to detail is incredible and our thanks goes to Martin especially as he just does a professional job
Very satisfied customer
Fantastic service from Andy at the Barnoldswick shop, sourced 5 new appliances, delivered on time by friendly staff. It pays to shop local, highly recommend.
Five Star Service
We purchased a new Hotpoint dryer that was supplied & installed by Harry Garlic. We had issue after issue (Attended by Hotpoint Engineers) all within the first 6 months. The staff at Harry Garlic told us not to call Hotpoint out if we had further issues but to call to see them which we did.
Harry Garlic swapped our dryer out for a brand new Samsung within 24 hours which has been fantastic.
I cannot praise the staff at Harry Garlic enough for being thoroughly professional & providing a World Class Service
It’s a MASSIVE Five Stars for us ⭐ ⭐️⭐️⭐️⭐️
My TV packed up on Monday night with…
My TV packed up on Monday night with dark blue flickering screen and no sound. I rang Clitheroe branch on Tuesday morning. A friend had recommended Harry Garlick as I was unsure of where to go for a new tv, not having lived here very long. I spoke to Scott who was very helpful. I decided to go into the shop to look at televisions. We discussed possible repairs or replacement. Scott was brilliant - not pushy at all, just objective and very helpful. I can’t recommend him highly enough. I ordered a Panasonic and it was scheduled for delivery and installation today (Friday). However Scott rang me on Wednesday morning to say would I be in on Thursday, which was excellent! Sure enough I had a phone call on Thursday giving an estimated time slot for delivery which turned out to be exact. I’m sorry I didn’t get the installer’s name but he was great too - very professional and personable, explaining everything to me. What an excellent service all round! Local shop with a reputation to uphold and no wonder they are so well thought of!

Resposta da Harry Garlick
I visited the Barnoldswick Shop
I visited the Barnoldswick shop as I am trying to support local businesses. The customer service was excellent and the price matched to a TV that I had seen on line. The delivery and installation service was also excellent.

Resposta da Harry Garlick
Excellent new washing machine
Walked into the Barnoldswick shop late on Friday afternoon, looking for a Bosch or similar washing machine. An excellent AEG machine was recommended, equal quality but with an additional 5 year warranty, and it was delivered on Tuesday, our old one being taken away too. It's been working hard since then, and I'm very impressed with the level of knowledge and service. Thank you.

Resposta da Harry Garlick
A really big thank you to Andy from the…
A really big thank you to Andy from the Barnoldswick store! I recently bought my new TV from him, and he was amazingly helpful throughout the entire process.
He quickly put my mind at ease on a whole eager of issues and hurdles, even going so far as to step above and beyond by visiting my home pre-sale to help me measure up the space and decide on the size and style of product to purchase!
A standout guy, ten out of ten for customer service!

Resposta da Harry Garlick
Why you should go to Harry Garlicks
Thankyou so much
I bought a TV from the Padiham store in January 2025.
Trying five times to register on the Samsung site for the extended warranty I was unable for some reason unable to do so.
I rang Harry Garlick store and the gentleman there was amazing.
He guided me through finding the serial number of my TV and then he registered it for me.
THANKYOU
This is were your local shop ie Harry Garlicks wins hands down over buying on line.
If you are in doubt please stop doubting and give Harry Garlicks a go.
I know where I'm going for my next TV.
A big thankyou to the gentleman I talked to.
Apologies I didnt get your name
Regards Dave Boyle

Resposta da Harry Garlick
Excellent customer service
Andy at Harry Garlick has been so helpful - the customer service and communication has been above and beyond to coordinate the purchase and delivery of a replacement oven very quickly. Would not hesitate to recommend and will definitely use again. Thank you

Resposta da Harry Garlick
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







