Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Bought reins and rugs from harry hall and returns are a rip off. Returned rug as too small charged £4 for return. Then returned rubber reins as not the same as expected thin pimples to be charged £4.2... Ver mais

Classificada 5 em 5 estrelas

I am so unpressed with all the help and understanding I have received through this process. I am visually and hearing impaired and find doing any paperwork a change the team have gone the extra mile... Ver mais

Classificada 1 em 5 estrelas

Read the small print carefully. I paid for rider insurance and believed family gold covered my child. When she fell of her pony and sustained a significant injury of her spine which has led to the per... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'd heard good things about Harry Hall but never taken the plunge myself until this year. I purchased a navy blouson yard jacket and had it personalised with a horse's head and our daughter's name.... Ver mais

Informações sobre a empresa

  1. Compras e moda

Informação fornecida por diversas fontes externas

Our equestrian clothing and horse riding products have been selected to appeal to all riders from beginner to experienced, creating a one stop shop for all your equestrian needs. Shop the latest and greatest brands including Harry Hall, Caldene, Tottie...


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

190 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Brilliant welcome gift

Love the products and the freebie safety vest is great quality thank you!!

23 de agosto de 2024
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your feedback, kind regards Team HH

Classificada 5 em 5 estrelas

I have just changed my horse insurance…

I have just changed my horse insurance over to Harry Hall (late July although not sure of the exact date) and I am really impressed with the price and the excellent service. Help is only a phone call away and the lady I spoke to was very knowledgeable, friendly and helpful.

29 de julho de 2024
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your feedback, kind regards Team HH

Classificada 5 em 5 estrelas

Really easy to sort insurance out for…

Really easy to sort insurance out for my new horse, great price. Have ordered some item for him also, which arrived quickly and again at a great price with the discount of being a gold member. Thanks

16 de julho de 2024
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your comments Morgana, kind regards Team HH

Classificada 5 em 5 estrelas

Very friendly customer service

Very friendly customer service, not pushy to sell policy at all, very patient whilst I decided on which policy to go for and all at a very reasonable price. Thank you!!

5 de julho de 2024
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your feedback, kind regards Team HH

Classificada 5 em 5 estrelas

Excellent fit and quality

Excellent fit and quality. I love the long strong phone pockets. Practical, good quality and stylish.

18 de junho de 2024
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your feedback, kind regards Team HH

Classificada 5 em 5 estrelas

Telephone Call

Called to renew my public liability insurance and the call handler was extremely friendly, helpful and sorted everything within 15 minutes. There was no holding time either.

16 de maio de 2024
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your feedback, kind regards Team HH

Classificada 1 em 5 estrelas

Poor Customer Service / Illegal Returns Policy

Poor customer service coupled with a returns policy that doesn't meet the minimum UK legal requirement.

For any other customers in the same position; you are legally entitled to a full refund INCLUDING original shipping amount. Just make sure to notify Harry Hall within 14 days of delivery and return goods within a further 14 days, quoting Consumer Contract Regulations 2013.

Harry Hall try their best to refuse this and seem happy to try and scam their own customers.

5 de junho de 2024
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

We are sorry to hear you are unhappy please see a link to our returns policy https://harryhall.com/delivery-and-returns, which gives all customers 30 days to return an item. kind regards Team HH

Classificada 5 em 5 estrelas

Harry Hall Insurance

Just become insured with Harry Hall for unaffiliated riding. Their team were very easy to contact and the support provided was so helpful. Even the price of my insurance was super affordable including fracture cover.

13 de maio de 2024
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your feedback, kind regards Team HH

Classificada 5 em 5 estrelas

Harry Hall gave us another option…

Harry Hall gave us another option to carrying on caring for our retirees. Excellent service from ease of filling out forms to small perks for us and the required insurance for our old boys.

13 de março de 2024
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your feedback, kind regards Team HH

Classificada 5 em 5 estrelas

Easy to do

Easy to do, thank you

30 de dezembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your feedback, kind regards Team HH

Classificada 5 em 5 estrelas

I wish I had started to order from Harry Hall sooner!

I began ordering from Harry Hall in November 2023 and they have quickly become my go to online retailer for horsey things. I’ve ordered rugs, exercise sheets, hi-vis, tack pieces, riding jackets and boots from them. Every order has arrived quick and everything has been great quality! I had a problem that I needed help with (cause by me) and they were so quick to reply and so kind. I’ve become a big fan in such a short space of time as all products have been fab! Thank you HH!

8 de janeiro de 2024
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your feedback, kind regards Team HH

Classificada 5 em 5 estrelas

This company is on point great smashing…

This company is on point great smashing marvellous outstanding in every single I've already recommended to a lot of my horse riding buddies and believe they are about to start using this company as their go to place.

31 de dezembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your comments, kind regards Team HH

Classificada 1 em 5 estrelas

Poor quality, split on first wear, refused a refund

I bought wellies for my partner. He wore them out into the tarmacked lane outside the house, and they immediately split straight down and two holes appeared. Harry Hill claim it was external force, but if you read reviews on Amazon and here you'll see lots of notes about neoprene splitting, wearing through within months, soles falling off etc. Do NOT buy. Not worth the money.

28 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Just bought Denton long country boots…

Just bought Denton long country boots and they are fab. So comfy and I have chunky calves and the wide boots are the first boot Iv bought that actually fit. I havnt taken them off and love them so much. Delivery was fast and price was excellent

29 de dezembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your lovely comments Kind regards Team HH

Classificada 3 em 5 estrelas

A little disappointed with free gift

I was pleased to learn I'd get a free gift after taking out insurance. On looking at the gifts I was excited to see riding gloves as I could do with a new pair. However, there were only a few sizes available, mostly extra small and extra large. There were no small sizes available. Another gift option was a lead rope, in limited colours. Nice, but I didn't need one, and the colours didn't match any of my headcollars. I plumped for the free sample pack which contained a tape measure (I didn't need one), some sample Hilton Herbs lotions and some Hilton Herbs horse treats. I thought 'at least my horse gets a packet of healthy treats'. I was therefore a little disappointed to receive the gift. There must have been 5 treats in the pack and the sample sizes were small/single use! I would have been really pleased with some gloves and would have very much appreciated the free gift offer. Whilst I accept that it was a nice gesture from Harry Hall, I was not expecting to find the gift choices so limited.

22 de dezembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Sorry you were unhappy with your free gift with purchase choices. Kind regards Team HH

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