Bought reins and rugs from harry hall and returns are a rip off. Returned rug as too small charged £4 for return. Then returned rubber reins as not the same as expected thin pimples to be charged £4.2... Ver mais
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I am so unpressed with all the help and understanding I have received through this process. I am visually and hearing impaired and find doing any paperwork a change the team have gone the extra mile... Ver mais
Read the small print carefully. I paid for rider insurance and believed family gold covered my child. When she fell of her pony and sustained a significant injury of her spine which has led to the per... Ver mais
A empresa respondeu
I'd heard good things about Harry Hall but never taken the plunge myself until this year. I purchased a navy blouson yard jacket and had it personalised with a horse's head and our daughter's name.... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Our equestrian clothing and horse riding products have been selected to appeal to all riders from beginner to experienced, creating a one stop shop for all your equestrian needs. Shop the latest and greatest brands including Harry Hall, Caldene, Tottie...
Informações de contacto
Reino Unido
- harryhall.com
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Brilliant welcome gift
Love the products and the freebie safety vest is great quality thank you!!

Resposta da Harry Hall
I have just changed my horse insurance…
I have just changed my horse insurance over to Harry Hall (late July although not sure of the exact date) and I am really impressed with the price and the excellent service. Help is only a phone call away and the lady I spoke to was very knowledgeable, friendly and helpful.

Resposta da Harry Hall
Really easy to sort insurance out for…
Really easy to sort insurance out for my new horse, great price. Have ordered some item for him also, which arrived quickly and again at a great price with the discount of being a gold member. Thanks

Resposta da Harry Hall
Excellent customer service when…
Excellent customer service when purchasing our family gold membership.

Resposta da Harry Hall
Very friendly customer service
Very friendly customer service, not pushy to sell policy at all, very patient whilst I decided on which policy to go for and all at a very reasonable price. Thank you!!

Resposta da Harry Hall
Excellent fit and quality
Excellent fit and quality. I love the long strong phone pockets. Practical, good quality and stylish.

Resposta da Harry Hall
Telephone Call
Called to renew my public liability insurance and the call handler was extremely friendly, helpful and sorted everything within 15 minutes. There was no holding time either.

Resposta da Harry Hall
Poor Customer Service / Illegal Returns Policy
Poor customer service coupled with a returns policy that doesn't meet the minimum UK legal requirement.
For any other customers in the same position; you are legally entitled to a full refund INCLUDING original shipping amount. Just make sure to notify Harry Hall within 14 days of delivery and return goods within a further 14 days, quoting Consumer Contract Regulations 2013.
Harry Hall try their best to refuse this and seem happy to try and scam their own customers.

Resposta da Harry Hall
Harry Hall Insurance
Just become insured with Harry Hall for unaffiliated riding. Their team were very easy to contact and the support provided was so helpful. Even the price of my insurance was super affordable including fracture cover.

Resposta da Harry Hall
Great experience throughout
Great experience throughout. High standard of customer service.

Resposta da Harry Hall

Resposta da Harry Hall
Harry Hall gave us another option…
Harry Hall gave us another option to carrying on caring for our retirees. Excellent service from ease of filling out forms to small perks for us and the required insurance for our old boys.

Resposta da Harry Hall
Arrived on time and very good quality.

Resposta da Harry Hall
Really fast and efficient service from…
Really fast and efficient service from Harry Hall. Really helpful when I had a query.

Resposta da Harry Hall
I wish I had started to order from Harry Hall sooner!
I began ordering from Harry Hall in November 2023 and they have quickly become my go to online retailer for horsey things. I’ve ordered rugs, exercise sheets, hi-vis, tack pieces, riding jackets and boots from them. Every order has arrived quick and everything has been great quality! I had a problem that I needed help with (cause by me) and they were so quick to reply and so kind. I’ve become a big fan in such a short space of time as all products have been fab! Thank you HH!

Resposta da Harry Hall
This company is on point great smashing…
This company is on point great smashing marvellous outstanding in every single I've already recommended to a lot of my horse riding buddies and believe they are about to start using this company as their go to place.

Resposta da Harry Hall
Poor quality, split on first wear, refused a refund
I bought wellies for my partner. He wore them out into the tarmacked lane outside the house, and they immediately split straight down and two holes appeared. Harry Hill claim it was external force, but if you read reviews on Amazon and here you'll see lots of notes about neoprene splitting, wearing through within months, soles falling off etc. Do NOT buy. Not worth the money.
Just bought Denton long country boots…
Just bought Denton long country boots and they are fab. So comfy and I have chunky calves and the wide boots are the first boot Iv bought that actually fit. I havnt taken them off and love them so much. Delivery was fast and price was excellent

Resposta da Harry Hall
A little disappointed with free gift
I was pleased to learn I'd get a free gift after taking out insurance. On looking at the gifts I was excited to see riding gloves as I could do with a new pair. However, there were only a few sizes available, mostly extra small and extra large. There were no small sizes available. Another gift option was a lead rope, in limited colours. Nice, but I didn't need one, and the colours didn't match any of my headcollars. I plumped for the free sample pack which contained a tape measure (I didn't need one), some sample Hilton Herbs lotions and some Hilton Herbs horse treats. I thought 'at least my horse gets a packet of healthy treats'. I was therefore a little disappointed to receive the gift. There must have been 5 treats in the pack and the sample sizes were small/single use! I would have been really pleased with some gloves and would have very much appreciated the free gift offer. Whilst I accept that it was a nice gesture from Harry Hall, I was not expecting to find the gift choices so limited.

Resposta da Harry Hall
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