Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Bought reins and rugs from harry hall and returns are a rip off. Returned rug as too small charged £4 for return. Then returned rubber reins as not the same as expected thin pimples to be charged £4.2... Ver mais

Classificada 5 em 5 estrelas

I am so unpressed with all the help and understanding I have received through this process. I am visually and hearing impaired and find doing any paperwork a change the team have gone the extra mile... Ver mais

Classificada 1 em 5 estrelas

Read the small print carefully. I paid for rider insurance and believed family gold covered my child. When she fell of her pony and sustained a significant injury of her spine which has led to the per... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'd heard good things about Harry Hall but never taken the plunge myself until this year. I purchased a navy blouson yard jacket and had it personalised with a horse's head and our daughter's name.... Ver mais

Informações sobre a empresa

  1. Compras e moda

Informação fornecida por diversas fontes externas

Our equestrian clothing and horse riding products have been selected to appeal to all riders from beginner to experienced, creating a one stop shop for all your equestrian needs. Shop the latest and greatest brands including Harry Hall, Caldene, Tottie...


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

190 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I ordered a dog coat which was too big

I ordered a dog coat which was too big. Tried it on my labrador didn’t fit so put it straight back in original packaging with tags still on. because it had some white dog hairs on it they refused to refund me. Very very disappointed as it was literally put on my dogs back for 20 seconds! Previous to this i orderd from regatta. that particular coat fit but was poor quality and even after taking my dog out on it, they fully refunded me! would not use garry hall again

22 de dezembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Hi Lucy, I am sorry to hear you are disappointed with Harry Hall's returns policy and that your item failed the quality checks on return. We have a returns policy in place, to ensure all our customers receive goods in an excellent condition. https://harryhall.com/delivery-and-returns. Kind regards HH

Classificada 1 em 5 estrelas

Sounds good providing you don’t try to claim!

The insurance sounds really good until you need to claim! Our horse was kicked and shattered his leg in two places! As if that wasn’t distressing enough Harry Hall refused to pay out as unbelievably they said he could have been treated! Seriously what a joke, nothing could be done for him as any horse owner would know!

1 de dezembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Hi Bev, I am sorry to hear you are disappointed with Harry Hall. We are unable to locate any contact from you under your current policy. Please can we ask for you to contact our customer service team on 01274 711011 for us to investigate this. Kind regards HH

Classificada 5 em 5 estrelas

Rang to enquire about insuring my…

Rang to enquire about insuring my horse, spoke to a very helpful lady.
Result both horses insured and i am sticking with the Harry Hall club, so many bargains

4 de novembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your lovely feedback Vanessa, kind regards Team HH

Classificada 4 em 5 estrelas

The whole process was easy

I joined the Gold Club primarily for rhe insurance and the extras were a lovely bonus!

The whole process of joining was simple enough and the portal is useful however the only thing I would say is that I'm yet to see any insurance documentation and that would be useful and so useful claim numbers should they be needed.

4 de novembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your lovely feedback Kirsty, kind regards Team HH

Classificada 5 em 5 estrelas

Amazing rug

Amazing rug, excelled quality and quickly delivered too.

3 de dezembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Glad you enjoyed your rug Gemma, kind regards Team HH

Classificada 5 em 5 estrelas

Awesome 🙌

Excellent quality, faultless service, top draw all round. Very satisfied and I would highly recommend on every level 👌

30 de novembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your lovely feedback kind regards Team HH

Classificada 2 em 5 estrelas

Could do better

I find the customer service team very abrupt, and they take a good few days to reply to messages.

14 de novembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

We are sorry you were unhappy with our service, we aim to delight every customer with our immediate responses available in webchat and telephone but our emails do advise a 3 working day response. Apologies Team HH

Classificada 5 em 5 estrelas

Great value and quality products

Always super quick delivery and products are always great quality. returns are super easy too.

10 de novembro de 2023
Opinião espontânea
logótipo da Harry Hall

Resposta da Harry Hall

Thank you for your lovely comments Kind regards Team HH

Classificada 5 em 5 estrelas

Love Harry Hall

Thankfully never had to make a claim but whenever I've had to contact Harry Hall I've always spoken to friendly and helpful staff,ordering items is easy,product are good quality and good value for money

12 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Service Recovery…

I recently purchased two Masta Waterproof Horse Quarter Sheet Yellow. Unfortunately they did not arrive due to them getting damaged en route.
The team at Harry Hall turned this bad experience around and I have now received my Quarter sheets, just in time for my two to get clipped. Thank you

3 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect!

Great range of products, amazing sales and quick delivery.

30 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I'd heard good things about Harry Hall…

I'd heard good things about Harry Hall but never taken the plunge myself until this year. I purchased a navy blouson yard jacket and had it personalised with a horse's head and our daughter's name. The item was excellent quality at a very competitive price, and the needle embroidered name was excellent. I was really impressed and I'm sure she will be too when she receives it for her birthday. Harry Hall, you did good 👍, so I'll be making you a regular browse as I'm sure there are lots more excellent items to be found

9 de junho de 2023
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais