They used to be great though now the Cedarwood and Pink Pepper have 1/4 of the strength, not as good scent and burn a lot quicker. Made contact and the woman said she would arrange a return but have n... Ver mais
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Leia as opiniões dos outros
I have purchased multiple times and loved every scent. The candles burn consistently, the wicks are quality and they smell amazing. I have too many favourites to list all but Vanilla, Freesia and Jasm... Ver mais
As I’ve now seen there is an issue with postage. Taking into consideration their “sale period” and after contacting the company my parcel has been sitting as pending for a week. Contact with Australia... Ver mais
I have ALWAYS had amazing service with HART co . Ok sometimes a little wait but obviously they are very busy because they have WONDERFUL products especially candles and diffusers . Please just be pati... Ver mais
Informações sobre a empresa
Escrito pela empresa
HartCo. Home & Body offers a unique collection of products from local Australian designers perfect for your home. All our Triple Scented Candles, Soy Melts and Reed Diffusers are handmade in Australia to bring our customers the best possible products.
Informações de contacto
2/90 Brunel Road, Seaford, 3198, Melbourne, Austrália
- 0448 083 337
- info@hartco.com.au
- hartco.com.au
Pede aos clientes que escrevam opiniões
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I ordered my items and they arrived in great condition…
I ordered my items and they arrived in speedy time. The website was easy to navigate and I found what I needed
Excessive delivery time especially for…
Excessive delivery time especially for price only to have free delivery advertised 3 days after purchase.
Perfection
This is the 3rd time I’ve ordered the same 1kg candle 2 for gifts 1 for me. Every person that comes to my home comments on how beautiful it is. I absolutely love it. Couldn’t be more happy.
ordered online
ordered online - no contact from Hart & co - emailed and called too many times to count - took weeks to get the first orders - 3rd order still waiting...
enough -
dont bother - emailing or calling - they dont reply
Poor service
Great candles, poor turn around and customer service. Ordered a Christmas candle on 29th November, it wasn't shipped until the 7th of December... by the time it arrives, it will be two weeks til Christmas? Glad it wasn't a present. Call me Karen but when you email to enquire the whereabouts, a reply would be nice. I got one email saying 'It is being packed' a week after I placed the order... how does it take a week to pack one candle? And the shipping is $15! I also ordered a candle and diffuser from Palm Beach on the same day. The shipping was cheaper and I got it a couple of days later. Palm Beach all the way now.
I received the wrong order
I received the wrong order. I’ve emailed twice, rang, used messenger & now submitted twice a review. I still have not had a reply and it’s been a week. I spent a lot of $$$ and just want my order as they are for Christmas gifts.
Really helpful staff.
My click and collect order was put together fast but I became unwell so had to pick up later than I hoped. The contact with them about this was great and when I could pick up it was all ready for me... my candles smell amazing such great quality goods. So happy.
Exceptional product’s & services - LOVE this company!!! ☺️
Absolutely LOVE your diffusers - SO exceptional compared to any others I’ve used in the past. Customer service is fantastic & I’ve used both your warehouse in Seaford & via post. Please keep up the great job you’re all doing, it’s honestly appreciated & valued. ☺️
Did not receive order
Did not receive order.
Tried to contact with no response.
Another Facebook Scam
Beautiful Jar amazing small
Best scent ever
Best scent ever! Highly recommend. Only thing is shipping is quite expensive
Love the service and the products
Great product, follow the instructions and the candle will burn evenly and smell amaxing
Clean store, great variety, amazing prices EVERYONE can enjoy and afford.
I have to your seaford and fountaingate stores and on both occasions the staf were friendly and inviting and helpful
I'm always happy when I visit the…
I'm always happy when I visit the store, to collect my purchase from HartCo.Home & Body
I was able to choose my scents easily…
I was able to choose my scents easily and the delivery was quick.
Online buyer beware!
Items were missing from my online order, i have been emailing them for nearly a month to no avail, i have now had to open a PayPal claim against them. I've honestly never come across a company with such poor customer service.
quick and dependable service.
Beautiful
Best candles I've ever used. Great fragrances, long lasting and shopping always quick. They make for great gifts too!
What an amazing experience
What an amazing experience. Customer service at its best. Even carried my purchase out to the car for me which these days is almost unheard of.
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