Jayden was excellent in guiding us around, sharing information and answering our questions, which led to us returning the following day to buy our TV. Jayden made us think about where the TV should... Ver mais
A empresa respondeu
Unit A1 - Lower Mall, Merry Hill Shopping Centre, DY5 1QX Brierley Hill, Dudley, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Jayden was excellent in guiding us around, sharing information and answering our questions, which led to us returning the following day to buy our TV. Jayden made us think about where the TV should... Ver mais
A empresa respondeu
Veronika was amazing!! We came in for a MacBook and wanted to pay via the Humm finance option but we had issues online so headed instore. Unfortunately we were unsuccessful but due to Veronika's excel... Ver mais
A empresa respondeu
I went into Harvey Norman at the Merry Hill centre, Dudley, looking for a new TV. I had just left Currys, frustrated at their pushy sales staff who tried to sell rather than listen . Harvey Norman wa... Ver mais
A empresa respondeu
From the moment we walked in the door we felt valued. Staff were friendly and attentive but not pushy. There was a vast selection of goods available which were well displayed. In particular Bradley so... Ver mais
A empresa respondeu
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Unit A1 - Lower Mall, Merry Hill Shopping Centre, DY5 1QX, Brierley Hill, Dudley, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Gary was great at merry hill, helped my sister with a phone a few months ago and served me today.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Mario at the Merry Hill store was brilliant - friendly, professional and knowledgeable and made the process of purchasing my camera all that more special!

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Very helpful staff specially Jayden he gave us all information which we need 👍🏻😇😇

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Kenny and Amy were very very helpful. Kenny spent a lot of time ensuring we could get the siemens products we wanted and gave us competitive pricing. All the staff we encountered were really lovely and helpful.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
First class attention with competitive, knowledgeable assistance. Assistants Jayden and Sufail are a credit to Harvey Normans training and customer service ethos. Delivered product as arranged, with careful handling of placement with the home. Having previously dealt with the company when living in Ireland it is fantastic to avail of Harvey Norman's presence in the UK.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
I was in Harvey Store, Merry Hill, looking for computer services and I found Mr Matthew, who was a reliable, very nice and helpful employee. Thank you very much for help and solving my problem quickly. Henry

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Very bad experience with Harvey Norman online store. I ordered a fridge that was shown as in stock, with delivery promised within 5–7 working days. However, after 22 days there was still no delivery and no proper update.
The service was very poor. Every time I had to chase them myself — no one ever contacted me or followed up after the order. When I finally spoke to the manager, he said they still could not give any delivery date because he was “not sure,” maybe sometime in June.
After wasting so much time waiting with no clear communication, I cancelled my order. Very disappointing experience and I would never recommend this store to anyone.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Staff Muhammad was very good gave me a good price, and was very helpful all the way.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
I had my first online shopping experience with Harvey Norman and it was excellent. The phone customer service was very good, and Jonathan was especially helpful throughout the process.
I purchased the Bang & Olufsen Beoplay Eleven earbuds at the best price available in the market. The order arrived in just 2 working days with great packaging, and the product was delivered in excellent condition.
Definitely going to shop again. Thank you!

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Visited the store on Monday found the staff courteous and helpful especially Mario who is a real asset and helped me choose the right mobile for my needs also Gabran sorted out the technical details! Went back to the store today and purchased a bed and also found Bradley was a great help

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Nellie was extremely helpful. And knowledgeable, thank you for all your help,!! Nellie deserves a raise!!!

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Nellie was so nice and made our experience unforgettable. No one needs to bring such charm to their role but she did and it was a delight.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Great customer service from macey at Brierley Hill store. Took her time to explain range of shark hoovers and demonstration provided.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Emily was really helpful today when me and my mum came in to buy a new table and chair set. The experience was really easy and straightforward. Thank You

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
I was looking for new furniture for my recently decorated lounge. Went into Harvey Norman and was assisted by Prescious a knowledgable salesman. Tried various chairs etc and bought a 2 seater sofa and 2 single chairs, all with reclining/massaging and lazy boy features in the colour I wanted. Being delivered tomorrow and I am well pleased. Thank you Prescious.

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
very knowledgeable and helpfull

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
We made our initial decision to purchase a new iPad based on previous experiences with Harvey Norman. We were not disappointed Gary went through our requirements and made suggestions on which model to choose and the necessary additions. The iPad was set up for and we were really impressed with Gabran who set the iPad up and was very patient and extremely polite as technology is certainly alien to me. All in all a very pleasant experience

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Since you have all the items you need for your home in your stores

Resposta da Harvey Norman United Kingdom - Flagship Store Merry Hill
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.