Harvey Norman United Kingdom - Harvey Norman Boucher Road Opiniões 

296
•
TrustScore: 5 em 5

4,8

Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mark and Adrian in Harvey Norman were so helpful and flexible given that we changed our minds on a number of occasions. Mark and Clarke, the delivery men, couldn’t have been more helpful and knowledge... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery drivers were truly professional thought we’d have difficulty getting the sofa in situ upstairs as it was a narrow staircase and a sharp turn at the top but they were in and out with no fu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Delivery within a few days of order being placed. A moment of panic when we discovered it was not on the delivery docket that we’d paid for removal of our old mattresses, but delivery guys checked... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery men where lovely, very friendly, rang to keep me informed about delivery, respectful and professional, I am delighted with the service received...Staff inside store friendly, helpful and... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de departamentos
  2. Loja de computadores e acessórios
  3. Loja de dispositivos electrónicos
  4. Loja de móveis
  5. Loja de roupas de cama
  6. Loja de sofás

Escrito pela empresa

With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.


Informações de contacto

  • Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, Reino Unido

  • 028 9038 9600

4,8

Excelente

TrustScore: 5 em 5

296 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(296)

1029 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Faultless service

The timely notification for delivery via text was perfect. From the friendly sales staff to the installation team, everyone was efficient and helpful all the way through the process. Faultless service from start to end l, well done everyone !

23 de outubro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Gary,

Thank you for this review. We are so glad to hear that you were pleased with the notifications and the team's efficiency throughout the entire process. We appreciate your feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Delivery was within the time frame and…

Delivery was within the time frame and the 2 delivery men were very pleasant and assembled the table. Great service

22 de outubro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Paul,

We're happy to hear the delivery was within the expected time and that the assembly was completed by pleasant delivery men. Thank you for the great feedback.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

The tracking system is very good also…

The tracking system is very good also the delivery people were excellent

21 de outubro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi June,

We're happy to hear that you had a positive experience with our tracking and delivery services. Thank you for your kind feedback!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Very professional and friendly

Very professional and friendly

14 de outubro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Marie,

We are happy to hear that you had a friendly and professional experience. Thank you for your positive feedback!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

A good cheerful 3 man team

A good cheerful 3 man team, this professional team set up the bed and mattress in 15 minutes.
A five star team.

11 de outubro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Chas,

We're happy to hear that the team provided such a swift and professional service! Thank you for acknowledging their cheerful attitude and hard work.

Kind Regards,
James

Classificada 5 em 5 estrelas

Suite delivery

It was great to have the live updates so we knew exactly when our suite was arriving. The two guys were very friendly and super efficient at bringing in and setting up our furniture.

2 de outubro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Alison,

We're happy to hear that you found the live updates helpful and that our team was efficient and friendly during your furniture setup. Thank you for your positive feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Delivery guys were great

Delivery guys were great, lifts were not yet operational so it was hard work, a lot of furniture. Pleasant and friendly. Jolene was most helpful as we were buying furniture for a new apartment. Knowledgeable and so helpful

1 de outubro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi N Magee,

We appreciate you taking the time to share your feedback. We're happy to hear that the delivery team was helpful and friendly. We're also glad that our team member was knowledgeable and supportive with your new apartment purchase.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Recommended

I was able to follow my delivery with the app provided which was useful. The driver and his helper where courteous and carried the packages into my house as requested.

20 de setembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Saunders,

We appreciate you taking the time to leave us this feedback. We're happy to hear that you found the delivery tracking helpful and that our team was courteous and helpful.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Efficiency at its best!

Service from Paul at the store was really positive and he really suited our needs for cost and timing. The delivery guys were efficient and extremely polite. Exceptional efficiency from your teams. Definitely will use Harvey Norman Team again

20 de setembro de 2025
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logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Phil,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team members were able to suit your needs and provide efficient service. We value your feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

The settee was delivered on time and…

The settee was delivered on time and put into position with no problem.
The deliverymen were very careful bringing it into the house.
So all in all a big thumbs up.

19 de setembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Robert,

We appreciate you sharing your delivery experience. We are happy to hear that our team was punctual and careful while placing your settee. Thanks for your review!

Kind Regards,
James

Classificada 5 em 5 estrelas

Theresa was a fabulous help today and…

Theresa was a fabulous help today and it was greatly appreciated. I’m so pleased with my purchase.

13 de setembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Alison,

We appreciate you sharing your positive experience. We're so glad to hear that you received such wonderful support and are pleased with your purchase.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

From start going into the shop and not…

From start going into the shop and not getting pushed to hard to buy but given good sound advice until the delivery all went well

12 de setembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Frankie,

We're glad you enjoyed your experience, from the helpful advice to the smooth delivery. We appreciate you taking the time to share your positive feedback!

Many thanks,
James

Classificada 5 em 5 estrelas

Impressed with our 1st Harvey Norman purchase.

Our first purchase from Harvey Norman Boucher and the whole process has been very good. From the helpfulness of the sales staff by encouraging us to sample the product, to explanation of the different price points & brand qualities. The prices were competitive pitched against similar quality from suppliers within 15 mile radius. The sale price was confirmed despite our choice being out of stock. We were offered easy payments with an explanation of how this works. Once ordered we were given a realistic lead time and the items came earlier than anticipated. We were given several options for delivery to suit our availability. On the morning (06:30am) of delivery we received a text confirming the delivery for that day & given a link for live delivery times - which was brilliant meaning we could leave home to do messages without the worry of missing the delivery team. The delivery guys were easily the most pleasant, efficient and neatest I’ve experienced for a while. They first assessed the location in our home, then taking cognisance of our various furniture & pictures and such like carefully manoeuvred the items to ensure no damage. They opened the polythene again taking care they didn’t damage the contents, then gathered all packing & took it away. The whole process from entering Harvey Norman’s very well presented Boucher store to delivery of the items has been a great experience.

6 de setembro de 2025
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logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your store visit.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Classificada 5 em 5 estrelas

Glenn’s friendly attitude from the…

Glenn’s friendly attitude from the start excellent. He introduced himself and shook hands making me feel very relaxed and confident.
He explained everything about the leather and seemed happy to share his knowledge.

31 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Greg,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your store visit.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Classificada 5 em 5 estrelas

The two lads arrived right on time

The two lads arrived right on time. They were very friendly and professional. They had the corner suite in situ within 10 minutes. As good as you’ll get from any store. Excellent all round from Harvey Norman, suite arrived early and was kept informed of day of delivery, then a 2 hour window and then when they were almost here. Extremely efficient all round.

22 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your delivery.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Classificada 5 em 5 estrelas

On time,respected my property,

On time,respected my property,
Efficiently assembled my bed frame and very polite.
Job well done 👏

22 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Ann,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your delivery.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Classificada 5 em 5 estrelas

Won’t order furniture anywhere else now!

The delivery personnel were professional, quick and extremely helpful. Really friendly guys.

From sale with Tricia in the Boucher Road store to delivery everything has been so easy and enjoyable

13 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Amber,

We appreciate you taking the time to leave us this wonderful feedback. We are so glad to hear that you had such a positive experience from start to finish.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Brilliant & Professional Delivery Service

Really impressed that I had a text morning of deliver with approx delivery time & Tracker system link was great to confirm time.
Delivery received at time given
Suite was packaged really well
2 delivery men were so pleasant & helpful & worked so promptly in putting suite & chairs together & testing electrics
Very very impressed & satisfied with the professional service today

Professionalism & Service in the store was excellent also at first when we bought & ordered & on return to confirm delivery date
Would def recommend
Thank you

8 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Carol,

We're happy to hear that you were impressed with our delivery service and the professionalism of our team. We appreciate you highlighting the efficient assembly and testing. Thank you for recommending us!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Good service

Prompt and efficient,pleased with quality of wardrobes. Fitted quickly, they look amazing. From ordering to completion very good.

7 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi James,

We're happy to hear that you are pleased with the quality of your wardrobes and our prompt service. It's great to know that you are delighted with the entire process. Thanks for your feedback!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Arrived on time

Arrived on time , excellent.

6 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Ian,

We're happy to hear that your order arrived on time. Thank you for your excellent feedback; we appreciate it.

Many thanks,
Katie.

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