Harvey Norman United Kingdom - Harvey Norman Gracechurch Opiniões 

Steve at the Sutton Coldfield store was so helpful! We needed our new tv delivered the same day and he made it happen. Great customer service!

Good and wide selection of products. Staff were friendly, knowledgeable and helpful. Mohammed assisted me and gave an excellent level of service.

I spoke to Michelle she was really friendly & knowledgeable on the tumble dry & ac unit I was in in would highly recommend

Very quiet when we went in, went to look at sofas a man who I presume was the manager wearing a white shirt was walking about but didn’t approach us , we sat on a few sofas and left.
I fully appreciate a store not being pushy but a hello or good afternoon would have made us feel welcome. Perhaps someone at the entrances to greet people when so quiet ,Just the small touches.
There were people also sat on a desk next to the beds just chatting again no smile or hello when we headed that way.
We left and purchased elsewhere.

Thomas helped us choose a mobile phone. Very helpful and patient

Great help and advice from Tom

went in to buy a laptop for uni. JASPREET was very helpful and reminded me about the 10% discount for students they had this weekend. wasn’t pushy at all and even gave us a freebie :-)

do recommend JASPREET 👏

Conor was excellent, very patient and listening, presented with solutions to our issues. He did not pressurise us. Used his own experience and came across as genuine.

Hassan was absolutely fantastic in ensuring we got our new sofa promptly, and was very helpful when we had concerns about some damage and replaced the sofa quickly. An outstanding manager who has ensured we’ll shop here again!

Great service from Hamza at Gracechurch today. I needed several electrical items for my small business. He listened to my needs and was able to offer several suitable options for each item I was seeking. Prices were competitive and accompanying services were explained clearly. A very happy customer.

Excellent service yesterday at Harvey Norman. I was assisted by Ellie, she was a lovely friendly, pleasant young lady. Would definitely shop here again.

Helpful & knowledgeable staff huge selection of electrical items with collection bay in adjacent gracechurch car park .

Hamza was very proactive and extremely helpful. Very quick and easy process

I went for a coffee in a local Bakers/Coffeeshop and realised after the machine was a Nespresso.. it was beautiful. I went straight to Harvey Norman to find one for my home. I’d previously had a Siemens coffee maker and was so disappointed it went back. I was so despondent as it cost nearly £1000.
I was greeted by a beautiful woman who really explained the Nespresso brand. I saw one that interested me. A machine made by Sage for Nespresso. I wasn’t sure so she made me a drink from it. It was as beautiful as the coffeeshop I’d been in.
I was sold. Jowlita (assistant) explained all the settings to me and even a fault find - was just a blow through of the pipes with steam. Simple. I could customise the coffee itself, I could customise the milk temperature as I like really hot coffee. All the features that lacked in the Siemens machine I’d returned to another online retailer.
She even gave me a few extra pods of what I’d tried to get me going until my order from Nespresso would arrive if I’d ordered when I got home.
The staff in Harvey Norman even carried the machine to my car for me.
Whilst I was in the store (top floor in Sutton Coldfield branch) every single employee that passed me acknowledged me. They are all so very helpful, friendly and polite. They don’t give you the hard sell either. It’s very clear the staff want you to leave happy with something rather than with regret.

I got the machine home and it didn’t taste like it did in the shop. Thankfully after only two attempts I found my way of doing things. I heat the milk first on the milk setting before actually brewing the coffee. The results were amazing. I’m so so happy with it. I’d been getting a well known brand delivered costing me hundreds a month. Now I have a coffee for less than a pound. The machine will pay for itself in a few months. It’s a win win and one I never thought I’d find.
Thank you so much Jowlita and Harvey Norman is my new ‘go to’ shop for anything in the home. Electrical, white goods, TV’s, IT and kitchen appliances.
If it goes in the home I urge you to check out Harvey Norman in Sutton Coldfield. It’s a beautiful store full of beautiful people. I’m sure you won’t regret it

Jack the young lad who helped me was so nice and helpful and made my experience better so can u thank him so much and I will definitely be back

Terrible service and quality of sofa we purchased is so bad. It moves when you sit on it, its wonky, and it is so uncomfortable. Harvey Norman sent someone out to look at it and he said there was nothing wrong with it. Apparently there are tolerances I should know about.... the man that came to my house was so condescending and basically in not so many words called me a liar and told me nothing he could do.
I've waited 2 months to see if Harvey Norman would contact me to see what options I have , but nothing. The rude man said he would tell them I wasn't happy still. Yet still nothing.
A complete waste of money. We will need to buy another set of sofas and discard these. We bought a 2 and a 3 seater recliner. A complete waste of money and poor service as couldn't even be bothered to rectify the issue
Will not shop in any of their stores again.
Such a shame as I was excited Sutton Coldfield was getting a new furniture store

lovely service, very helpful and informative staff!

I found harvey norman store in Sutton coldfield to be very interesting, the stock was excellent, and the tec for me was super , i purchased a samsung phone with alot of help from Jake ,he was very knowledgeable and helped me chose the phone which suited my needs