Harvey Norman United Kingdom - Harvey Norman Holywood Opiniões 

558
•
TrustScore: 5 em 5

4,8

Unit A-D, 304 Airport Road West, BT3 9EJ Belfast, Antrim, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Today we went back to Harvey Norman’s at Holywood exchange we needed a new oven and we ended up leaving with a new oven, a sage barista express impress coffee maker and a shark flex style 5in 1 £1... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The guys were brilliant so polite and kind. I was worried about getting the large piece of furniture upstairs but they handed it so professional and with no nonsense. Thanks guys!

A empresa respondeu

Classificada 5 em 5 estrelas

Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely consider... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We went shopping for a sofa in Harvey Norman Holywood Exchange. Davy was exceptionally helpful, answering all our queries and making sure we got what we needed. Great, friendly, competent service

A empresa respondeu


Informações sobre a empresa

  1. Loja de departamentos
  2. Loja de computadores e acessórios
  3. Loja de dispositivos electrónicos
  4. Loja de móveis
  5. Loja de roupas de cama
  6. Loja de sofás

Escrito pela empresa

With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.


Informações de contacto

  • Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, Reino Unido

  • 028 9039 5800

4,8

Excelente

TrustScore: 5 em 5

558 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(558)

1029 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great!

Great set of lads. Very friendly, respected our property and arrived on time 👍

16 de dezembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Brian,

We're happy to hear that our team was friendly, respectful, and punctual. Thank you for your positive feedback; we appreciate it.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Rebecca she has helped us on numerous…

Rebecca she has helped us on numerous occasions and consistently helpful - nothing is too much bother.

16 de dezembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi there,

We appreciate you sharing your positive experience. We are so happy to hear that you consistently receive helpful support and dedicated assistance from our team.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Great service 👍

Easy to track and great service as always

16 de dezembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Johnny,

We're happy to hear that you find our tracking easy to use and that you appreciate our service. Thank you for your feedback.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Delivery personnel were on time

Delivery personnel were on time, respectful of property and very friendly. They set up sofas and chair, checked the electrics and removed all packaging. Very efficient service.

13 de dezembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Lynne,

We appreciate you taking the time to leave this review. We are happy to hear that the delivery personnel were punctual, considerate, and helpful and that the service was efficient.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Very good delivery on time and text…

Very good delivery on time and text before arriving 😀

13 de dezembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi John,

We're happy to hear that our delivery service met your expectations with timely updates. Thank you for your positive feedback!

Kind Regards,
Kevin

Classificada 1 em 5 estrelas

Delivery company below substandard- Item dumped in house and refused to…

Item dumped in house and refused to build even though paid for. Showed invoice and talked to shop that confirmed needed built but still refused. Owner of delivery team called and repeatedly talked over me and cut me off when trying to advise the issue and then hung up without letting me speak. When I called the branch I was advised by sales rep that said logistics owner advised I sore and cursed at them which is a fabrication. The worst experience of customer care I’ve ever had to endure.

12 de dezembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Gregory,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.co.uk and we can have this looked into?

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Extremely impressed by the professional…

Extremely impressed by the professional manner in which the delivery team delivered my order, helpful and polite, clearing all the packaging left me nothing to do but enjoy my new suite. Thank you guys.

9 de dezembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi John,

We appreciate you taking the time to leave us this wonderful feedback. We are so glad to hear that you were impressed with the delivery and are enjoying your new suite!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Kevin and Mark provided excellent…

Kevin and Mark provided excellent service-fast professional and attentive.
Both handled everything smoothly and made furniture buying easy.
Many thanks J Graham

8 de dezembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Mrs Graham,

We appreciate you taking the time to share your feedback. We are happy to hear that you received fast, professional, and attentive service, making furniture buying easy.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Great service instore and from 4G Logistics

Called in looking for a washing machine. Sales guy was very pleasant and knowledgeable. Ordered on Monday and it was delivered on Tuesday. Got a call on Tuesday morning from Daniel to say the delivery driver that was bringing my delivery had to go home but he was gonna do his deliveries as well as his own but it would be a late delivery at around 7pm. Sure enough at 7pm delivery arrived. That’s going above and beyond helping out a colleague like that. Great service and a Xmas bonus is well deserved.

2 de dezembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Darren,

We're happy to hear that the sales experience was pleasant and helpful. We appreciate you acknowledging the delivery person's dedication to ensuring your washing machine arrived as promised. It's great to know you were pleased with our service!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Stephen in tv sales was very…

Stephen in tv sales was very knowledgeable and helpful during the purchase of a high end LG TV.

27 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi there,

We're happy to hear that our team member's knowledge and assistance were helpful during your recent high-end TV purchase. Thank you for your positive feedback!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

The TV I was wanting to buy was out of…

The TV I was wanting to buy was out of stock, so the assistant, Stephen M sold us the one on display, he wrapped it I. Bible wrap and carried it out to my car, very helpful.

29 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Christine,

We're happy to hear that you had a positive experience! We appreciate that the assistant was helpful in finding you a TV and getting it to your car. Thanks for your feedback.

Kind Regards,
James

Classificada 5 em 5 estrelas

The entire process of buying our new…

The entire process of buying our new settees was made simply by John at Holywood Exchange. He had a lovely way about him and wasn’t too pushy.

Loved the tracking system the delivery firm used, it let us understand exactly what time the guys would arrive. The boys arrived and got stuck in straight away, nothing was too difficult for them, highly recommend!

29 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Stephen,

We're happy to hear that the purchase of your new settees was made simple. It's great to know that you loved the delivery tracking system and that the delivery team was so helpful. Thank you for your recommendation!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Buying sofas…

Great choice and Kevin was very helpful and was very informative

11 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Geraldine,

We're happy to hear that you had a great experience, and we appreciate your positive feedback regarding the assistance you received.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Great service

Great service

26 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Rodney,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Delivery right at start of slot

Delivery right at start of delivery slot. Delivery people very efficient and friendly
Staff in store also very efficient and friendly well done

22 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Ian,

We're happy to hear that our delivery was on time and our staff were efficient and friendly. We appreciate your positive feedback and are glad you enjoyed your experience with us.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

ADAM was so helpful and friendly

ADAM from belfast hollywood exchange, was so helpful and friendly, he knew what i wanted and what i didnt want in a fridge freezer after a few questions id asked him. As i was stuck between 2 of silmar products, he helped me choose the right one for us.

22 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Gill,

We're happy to hear that our team member was so helpful and friendly during your fridge freezer selection. We appreciate you taking the time to share your positive experience with us.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Professional service

The salesman- Davy- was very professional in his delivery and excelled in customer service. Extremely helpful and provided good advice.

21 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Mr Murray,

We're happy to hear that the person who assisted you excelled in customer service! We appreciate you mentioning their helpful advice and professionalism. Thanks for your feedback.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Excellent delivery

Good communication. Friendly and efficient delivery

19 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi David,

We're happy to hear that you had a positive experience with our communication and delivery services. Thank you for your kind words!

Many thanks,
Katie.

Classificada 3 em 5 estrelas

I ordered a mattress on 24/09/2025 and…

I ordered a mattress on 24/09/2025 and paid in full on that date. I was advised it could take 4-6 weeks for delivery. My mattress was delivered on 12 /11/2025 - 7 weeks later. All other aspects of my purchase were satisfactory.

12 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Lyn,

We appreciate your order and are sorry the delivery took longer than expected. We value your feedback and will review our delivery timelines. We're glad the other aspects of your purchase were satisfactory.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

I have just had the best customer…

I have just had the best customer service experience at Harvey Norman. I bought a TV for my elderly father as well as Bluetooth headphones but when I got home the TV did not have Bluetooth. I went back and explained that the very helpful guy that sold them to me said they would work. A great guy called Stephen who seemed extremely knowledgeable said that since I was sold them with the understanding that they would work with the TV, then they would do what they could to help. They ended up giving me a much more expensive pair of headphones at no extra cost to me. I was absolutely delighted with the wonderful service I received. Also, the girl working on the till was brilliant too. Such friendly, helpful staff. I'm going back this week to buy a TV for ourselves after having such a great experience at Harvey Norman. Thank you!

12 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Hi Blairzo,

We're happy to hear that you had such a positive experience. We appreciate you sharing your experience regarding the TV and headphones purchase for your father. It's great to know that our team could assist you with a suitable solution. We're delighted you were so satisfied with our service and look forward to seeing you again.

Many thanks,
Katie.

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