Today we went back to Harvey Norman’s at Holywood exchange we needed a new oven and we ended up leaving with a new oven, a sage barista express impress coffee maker and a shark flex style 5in 1 £1... Ver mais
A empresa respondeu
Unit A-D, 304 Airport Road West, BT3 9EJ Belfast, Antrim, GB
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Today we went back to Harvey Norman’s at Holywood exchange we needed a new oven and we ended up leaving with a new oven, a sage barista express impress coffee maker and a shark flex style 5in 1 £1... Ver mais
A empresa respondeu
The guys were brilliant so polite and kind. I was worried about getting the large piece of furniture upstairs but they handed it so professional and with no nonsense. Thanks guys!
A empresa respondeu
Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely consider... Ver mais
A empresa respondeu
We went shopping for a sofa in Harvey Norman Holywood Exchange. Davy was exceptionally helpful, answering all our queries and making sure we got what we needed. Great, friendly, competent service
A empresa respondeu
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, Reino Unido
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Great set of lads. Very friendly, respected our property and arrived on time 👍

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Rebecca she has helped us on numerous occasions and consistently helpful - nothing is too much bother.

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Delivery personnel were on time, respectful of property and very friendly. They set up sofas and chair, checked the electrics and removed all packaging. Very efficient service.

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Very good delivery on time and text before arriving 😀

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Item dumped in house and refused to build even though paid for. Showed invoice and talked to shop that confirmed needed built but still refused. Owner of delivery team called and repeatedly talked over me and cut me off when trying to advise the issue and then hung up without letting me speak. When I called the branch I was advised by sales rep that said logistics owner advised I sore and cursed at them which is a fabrication. The worst experience of customer care I’ve ever had to endure.

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Extremely impressed by the professional manner in which the delivery team delivered my order, helpful and polite, clearing all the packaging left me nothing to do but enjoy my new suite. Thank you guys.

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Kevin and Mark provided excellent service-fast professional and attentive.
Both handled everything smoothly and made furniture buying easy.
Many thanks J Graham

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Called in looking for a washing machine. Sales guy was very pleasant and knowledgeable. Ordered on Monday and it was delivered on Tuesday. Got a call on Tuesday morning from Daniel to say the delivery driver that was bringing my delivery had to go home but he was gonna do his deliveries as well as his own but it would be a late delivery at around 7pm. Sure enough at 7pm delivery arrived. That’s going above and beyond helping out a colleague like that. Great service and a Xmas bonus is well deserved.

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Stephen in tv sales was very knowledgeable and helpful during the purchase of a high end LG TV.

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
The TV I was wanting to buy was out of stock, so the assistant, Stephen M sold us the one on display, he wrapped it I. Bible wrap and carried it out to my car, very helpful.

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
The entire process of buying our new settees was made simply by John at Holywood Exchange. He had a lovely way about him and wasn’t too pushy.
Loved the tracking system the delivery firm used, it let us understand exactly what time the guys would arrive. The boys arrived and got stuck in straight away, nothing was too difficult for them, highly recommend!

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Great choice and Kevin was very helpful and was very informative

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Delivery right at start of delivery slot. Delivery people very efficient and friendly
Staff in store also very efficient and friendly well done

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
ADAM from belfast hollywood exchange, was so helpful and friendly, he knew what i wanted and what i didnt want in a fridge freezer after a few questions id asked him. As i was stuck between 2 of silmar products, he helped me choose the right one for us.

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
The salesman- Davy- was very professional in his delivery and excelled in customer service. Extremely helpful and provided good advice.

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
Good communication. Friendly and efficient delivery

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
I ordered a mattress on 24/09/2025 and paid in full on that date. I was advised it could take 4-6 weeks for delivery. My mattress was delivered on 12 /11/2025 - 7 weeks later. All other aspects of my purchase were satisfactory.

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
I have just had the best customer service experience at Harvey Norman. I bought a TV for my elderly father as well as Bluetooth headphones but when I got home the TV did not have Bluetooth. I went back and explained that the very helpful guy that sold them to me said they would work. A great guy called Stephen who seemed extremely knowledgeable said that since I was sold them with the understanding that they would work with the TV, then they would do what they could to help. They ended up giving me a much more expensive pair of headphones at no extra cost to me. I was absolutely delighted with the wonderful service I received. Also, the girl working on the till was brilliant too. Such friendly, helpful staff. I'm going back this week to buy a TV for ourselves after having such a great experience at Harvey Norman. Thank you!

Resposta da Harvey Norman United Kingdom - Harvey Norman Holywood
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