I went into Harvey Norman Carrickmines to purchase a laptop for myself. I got fantastic service from Anil, he was so helpful in explaining everything to me and showing me the laptops suitable for me i... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Here since 2 pm not one person could show me how to connect to camera machine while the lovely guy was on lunch. But put on huge pressure by all waiting for him. It was a total disaster experience tw... Ver mais
A empresa respondeu
I was in Harvey Norman Carrickmines today and helped by Gayle - she was so helpful and knowledgeable and just generally lovely! She was working in appliances and technology and helped me find an iron... Ver mais
A empresa respondeu
Great service and attention given by Anil in Carrickmines. He helped me when buying a laptop about a month ago and a smartwatch today. Any questions I had he quickly looked up on line if he was unsure... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Carrickmines
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Irlanda
- 01 2996900
4,5
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Ramon was very helpful with choosing…
Ramon was very helpful with choosing the specs for my MacBook for college. I’ll recommend his services for my friends and peers in college.
27 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Kian,
We appreciate your wonderful feedback. We are so happy to hear that our team member provided excellent service and was very helpful in assisting you with choosing the specs for your MacBook.
Kind Regards,
Victoria
Very bad experience
Very bad experience, a total waste of my time. I bought a display watch, was told it would work. When I went home an error came up to say it’s locked to someone email address. I called for support was told to bring it back to the shop.
Was then told when I got to the store that it cannot be unlocked and I had to get a refund. A complete waste of my time, buyer be ware!
24 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Pamela,
We are truly sorry to hear about your frustrating experience with the display watch and the inconvenience it caused. We understand your disappointment and appreciate you bringing this to our attention. We will review our processes to prevent similar situations in the future.
Kind Regards,
Kevin
Great service
Anil in Carrickmines assisted us with choosing laptops, a phone and a printer. He was very helpful and knew his job well. We were very happy with the service he provided.
19 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Antonia,
We're so pleased to hear about your positive experience! It's wonderful that our team member was very helpful and knowledgeable, assisting you with your selections. We appreciate your kind feedback.
Kind Regards,
Kevin
Thank you to Anil from Harvey Norman Carrickmines…
I went into Harvey Norman Carrickmines to purchase a laptop for myself. I got fantastic service from Anil, he was so helpful in explaining everything to me and showing me the laptops suitable for me in my price point. He also looked after me with a good deal on extended warranty which I took out for peace of mind. A very quick & good experience. Love shopping in Harvey Norman. Thanks for all your help Anil, much appreciated.
19 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Sharon,
We are delighted to hear about your fantastic experience finding a new laptop. It's wonderful that our team member provided such helpful service, explaining everything clearly and assisting you with a great deal on an extended warranty. We're so pleased you had a quick and good experience.
Kind Regards,
Kevin
Anil in Carrickmines
Great service and attention given by Anil in Carrickmines. He helped me when buying a laptop about a month ago and a smartwatch today. Any questions I had he quickly looked up on line if he was unsure of the detail. Would recommend the service given. Nothing was a problem.
17 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Niall,
We're so pleased to hear about your excellent experience and that our team member provided such great service and attention. It's wonderful that they were able to assist you with your purchases and answer all your questions.
Many thanks,
Katie.
Matteo was extremely helpful and…
Matteo was extremely helpful and courteous.
17 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Barry,
We appreciate your positive feedback. We are so happy to hear our team member was extremely helpful and courteous!
Many thanks,
Katie.
I bought a laptop from Anil earlier.
I bought a laptop from Anil earlier.
It was one of my simpler purchases. Anil knew his specs & details and articulated them well and in a very pleasant manner which makes the whole ordeal so much easier. 🙏
17 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Ciaran,
We're delighted to hear about your positive experience with your recent purchase. It's wonderful that our team member's knowledge and pleasant manner made the process so easy for you.
Many thanks,
Katie.
2 stars for the staff who helped us in…
2 stars for the staff who helped us in store otherwise 0. God help you if you have any post purchase issues... completely useless.
14 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi David,
Thank you so much for taking the time to leave this review. We are sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie, we can have this looked into.
Many thanks,
Katie.
Why do I have to wait 10mins for the…
Why do I have to wait 10mins for the cashier to help a customer find a product while 3 sales people are chatting away on their phones
14 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Jack,
Thank you so much for taking the time to leave this review. We are sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie, we can have this looked into.
Many thanks,
Katie.
Kaua is a gem of a person
Kaua is a gem of a person. Very kind and helpful. Immediately gave me assistance and was very polite. Very happy with my service.
14 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Megh,
We are so pleased to hear that our team member was kind and helpful. We appreciate you sharing your positive experience with us!
Many thanks,
Katie.
We were purchasing a laptop for home…
We were purchasing a laptop for home business use with limited knowledge of options and necessary software, anti virus etc.
Mona at Harvey Norman Carrigmines was exceptionally friendly, helpful and expert and guided us to a very good outcome.
She was brilliant!
13 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Jim,
We're so pleased to hear about your positive experience! It's wonderful that our team member was exceptionally friendly, helpful, and expertly guided you to a very good outcome. We're delighted you had such a brilliant experience.
Many thanks,
Katie.
Super assistance from Gayle
I was in Harvey Norman Carrickmines today and helped by Gayle - she was so helpful and knowledgeable and just generally lovely! She was working in appliances and technology and helped me find an iron and then checked on a cable for me to make sure I had the right one for my home office without me even asking her! Her colleague at the checkout was also lovely.
13 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Claire,
We are delighted to hear about your positive experience in our store. It's wonderful that our team member was so helpful and knowledgeable, going above and beyond to assist you with your purchases. We appreciate your kind words.
Many thanks,
Katie.
10/10 for Jamie and Thato
Jamie and Thato were great! Speedy delivery and assembly, very friendly, and very professional. Thanks lads!
12 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Emma,
We are so pleased to hear that our team provided speedy delivery and assembly. We're also glad that they were friendly and professional. Thank you for your wonderful feedback!
Kind Regards,
Victoria
Really good communication on delivery…
Really good communication on delivery time with live tracker. Mindy on delivery was fantastic, efficient and friendly. Patrick in store was very helpful and guided us to the best choose for your needs. All in all an excellent service
10 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Michelle,
We're so pleased to hear about your excellent experience with our team. It's wonderful that our communication on delivery time was good and that our delivery team member was fantastic, efficient, and friendly. We're also glad our in-store team member was very helpful and guided you to the best choice for your needs.
Many thanks,
Katie.
Good experience
Generally they have same-day pickup availability for products ordered online. This is really handy if you need something urgently. Wide selection of products.
26 de maio de 2026
Resposta da Harvey Norman Ireland - Carrickmines
Hi Grace Madigan,
We are delighted to hear that our same-day pickup option and wide selection of products are so convenient for you. Thank you for your kind words!
Kind Regards,
Victoria
Here since 2 pm not one person could…
Here since 2 pm not one person could show me how to connect to camera machine while the lovely guy was on lunch. But put on huge pressure by all waiting for him. It was a total disaster experience two elderly people waiting to be helped unacceptable.
9 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Lillian,
We are truly sorry to hear about the difficult experience you and your companion had while waiting for assistance with the camera machine. We understand how frustrating it must have been to wait so long without help. We are actively reviewing our staffing and training to prevent similar situations in the future.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Harvey Norman Photo Centre…
I was @ the Harvey Norman Photo Centre today getting some photos developed & was having difficulty with the photo centre app & Matteo came to my rescue & sorted everything out within minutes.It is rare to find someone so obliging & with a wonderful attitude to his work 5 out 5 👍👏👏 Kevin
7 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Kevin,
We're so glad to hear our team member provided such excellent assistance with the photo centre app. It's wonderful to know they could quickly resolve your issue and make your experience a positive one. We appreciate you sharing your feedback!
Many thanks,
Katie.
Great experience from start to finish
Great experience from start to finish . From Brian in the store to Brendan and Utmaizn who delivered and assembled. The whole experience was very professional.
4 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Deirdre,
We're delighted to hear about your excellent experience from start to finish. It's wonderful to know that our team provided professional service throughout. Thank you for your kind words!
Many thanks,
Katie.
Paul and Jamie were brilliant when…
Paul and Jamie were brilliant when delivering our tumble dryer. Really personable, quick and had the tumble dryer installed and running in no time. Truly great service
2 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi there,
We're so pleased to hear about your positive experience with our delivery team! It's wonderful that they were personable, quick, and had your tumble dryer installed and running in no time. Thank you for your kind feedback!
Many thanks,
Katie.
Purchased a new sofa recently
Purchased a new sofa recently. Frank in the store was excellent. He as friendly and efficient. The delivery arrived this morning. I received a call earlier to say when it would be delivered and they arrived on time. The two guys making the delivery were Ivor and Tyrone they were friendly and brought the sofa into the house, put the legs in it and took away all the packaging. Overall an excellent shopping experience from end to end. Well done to all involved.
2 de setembro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Senan,
We are so pleased to hear about your excellent shopping experience from start to finish. It's wonderful to know that our in-store team provided efficient service and that our delivery team was friendly, punctual, and helpful. We appreciate your kind words!
Many thanks,
Katie.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.