Danny and Tommy were super efficient, friendly and polite. They gave clear instructions of how to prepare for operation, which was very helpful. Thank you both
A empresa respondeu
Localização
Alterar localizaçãoUnit 230, The Park Carrickmines, Carrickmines, D18 FH48 Dublin, Dublin 18, IE
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I went into Harvey Norman Carrickmines to purchase a laptop for myself. I got fantastic service from Anil, he was so helpful in explaining everything to me and showing me the laptops suitable for me i... Ver mais
A empresa respondeu
Here since 2 pm not one person could show me how to connect to camera machine while the lovely guy was on lunch. But put on huge pressure by all waiting for him. It was a total disaster experience tw... Ver mais
A empresa respondeu
I was in Harvey Norman Carrickmines today and helped by Gayle - she was so helpful and knowledgeable and just generally lovely! She was working in appliances and technology and helped me find an iron... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Carrickmines
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Unit 230, The Park Carrickmines, Carrickmines, D18 FH48, Dublin, Dublin 18, Irlanda
- 01 2996900
4,5
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
new TV stand
We are all.pleased with the appearance of our new TV stand.
We paid a discounted price.
The tv stand blends very well with our other furniture.
30 de junho de 2026
Resposta da Harvey Norman Ireland - Carrickmines
Hi Paul,
We're so pleased to hear that you're happy with the appearance of your new TV stand and that it blends in so well with your existing furniture. We appreciate you sharing your positive experience!
Kind Regards,
Kevin
Terrible delivery and after-sales…
Terrible delivery and after-sales experience from start to finish.
One of the delivery drivers was extremely condescending and made completely inappropriate remarks, even questioning what I do in this country and claiming that “a certain community is robbing this country.” This was both unprofessional and offensive.
The delivery team also refused to unpack the boxed sofa unless I first signed a waiver accepting full responsibility for any damage during delivery. After I spoke with the sales manager, the delivery crew admitted they could not safely lift the sofa because they were short-handed. They took photos of the access route and agreed to return on another day.
To make delivery easier, I agreed to change my order from a 3-seater to a smaller 2-seater. However, I found that the delivery requirements seemed to vary depending on which driver arrived, making the process inconsistent and frustrating.
When the sofa was finally delivered, it appeared to be either a returned item or a display model rather than a brand-new product. It was poorly wrapped in loose, torn plastic, with some parts completely uncovered. The installation was also incomplete, leaving the power recliner controls inaccessible. I had to wait several days and arrange additional help to reinstall the sofa correctly so I could actually use it. No instruction manual or user guide was provided.
The after-sales team said they would investigate whether the sofa had previously been returned or used as a display model, but they never followed up with a clear answer. Instead, they asked me to provide proof that it was a display model, despite my concerns being based on the condition in which it was delivered.
Overall, the showroom creates an excellent first impression, but my experience after purchase was a major disappointment. Poor communication, inconsistent delivery standards, unacceptable customer service, and questionable product condition made what should have been an exciting purchase a very frustrating experience.
20 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi there,
We are truly sorry to hear about your disappointing experience, from the initial delivery attempt to the condition of your sofa and the subsequent after-sales interactions. The behavior described from one of our delivery drivers is completely unacceptable and does not reflect our values. We are also concerned to learn about the inconsistencies in our delivery process, the condition of the delivered item, and the lack of proper installation and documentation. We understand your frustration regarding the follow-up from our after-sales team. If possible could you please email customer@support.haveynorman.ie with all of your details for further assistance
Kind Regards,
Conor
No screws etc
No screws, Allen key etc - have to wait for follow up visit, pretty poor
29 de junho de 2026
Resposta da Harvey Norman Ireland - Carrickmines
Hi Aidan,
We sincerely apologize that essential components were missing, causing an inconvenience. We are actively working to prevent this from happening again.
Kind Regards,
Conor
The three gentlemen who delivered and…
The three gentlemen who delivered and assembled the furniture were excellent. Always a pleasure dealing with Harvey Norman and their partners. Thanks.
4 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi there,
We appreciate your feedback. We're happy to hear that our delivery and assembly team was excellent and that you always have a pleasant experience with us. Thank you!
Kind Regards,
Victoria
Wonderful service
Wonderful service! Prompt and efficient, kept updated with delivery time. Very helpful, cheerful delivery guys had to heave the washing machine over a wall as a skip was blocking the trolley and did it with a smile! Big thank you 😊
3 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Sheila Whelan,
We're delighted to hear you received wonderful service, with prompt and efficient updates on your delivery. It's fantastic that our delivery team was helpful and cheerful, even when faced with a challenge.
Kind Regards,
Victoria
Delivery made with many faults.
Delivery made with many faults. However, they replaced with new sofa later on, which took 2 more months.
3 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Mabishar Ur Rehman,
We are truly sorry to hear about the issues with your delivery. We are committed to improving our service.To assist you further, please contact our customer support team. customer@support.haveynorman.ie with your order and contact details, Thank you
Kind Regards,
Victoria
Delivery service was really good
Delivery service was really good. They were very nice people
1 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Aishwarya,
We are so happy to hear that your delivery experience was good and that our team members were very nice. We appreciate your kind words!
Kind Regards,
Victoria
Harvey norman was a easy fast and…
Harvey norman was a easy fast and secure purchase.
The delivery company however left my food mixer on my gate pillar and thankfully a neighbour saw it and took it in before it was robbed.
24 de junho de 2026
Resposta da Harvey Norman Ireland - Carrickmines
Hi Emer Doherty,
We're pleased to hear your purchase was easy, fast, and secure. However, we're very concerned to learn about the delivery issue and appreciate you bringing it to our attention.
Kind Regards,
Victoria
The men were very pleasant and…
The men were very pleasant and delivered my mattress on time.
1 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Juliet,
We're so pleased to hear our team was pleasant and delivered your mattress on time. We appreciate your feedback!
Kind Regards,
Kevin
Amazing experience
Excellent experience , sales staff were really helpful
1 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Richard,
We appreciate you sharing your experience. We are so happy to hear that you had an excellent experience and found our sales staff to be very helpful!
Kind Regards,
Kevin
Excellent
Excellent. The guys rang ahead to let me know a more accurate time. Gents, very accommodating!
1 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Dee,
We appreciate your feedback! We're so happy to hear that our team provided excellent service and kept you informed with an accurate delivery time.
Kind Regards,
Kevin
Bought these well made window security…
Bought these well made window security bars for kitchen window so i can leave window open when i am not there to let air in and to keep Damo from Darndale out
24 de junho de 2026
Resposta da Harvey Norman Ireland - Carrickmines
HI Derek,
We're so glad to hear our window security bars provide you with peace of mind, allowing you to enjoy fresh air while keeping your home secure. We appreciate your positive feedback!
Kind Regards,
Kevin
Resposta da Harvey Norman Ireland - Carrickmines
Hi Arlene,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Gayle F in the small appliances section…
Gayle F in the small appliances section in Carrickmines was FABULOUS. Thank you Gayle - you are a credit to the company.
24 de junho de 2026
Resposta da Harvey Norman Ireland - Carrickmines
Hi Fiona,
We appreciate your wonderful feedback. We are so happy to hear that our team member provided such fabulous service and was a credit to the company. Thank you!
Many thanks,
Katie.
Delivery was quick and seamless
Delivery was quick and seamless. The whole team were very helpful and attentive from start to finish.
26 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Beth,
We appreciate your feedback! We're so glad your delivery was quick and that our team was helpful and attentive.
Many thanks,
Katie.
Resposta da Harvey Norman Ireland - Carrickmines
Hi Kate,
We're so pleased your service was prompt and our team was polite. We appreciate your feedback!
Many thanks,
Katie.
online order
I did an online order. Apparently the item got “lost”. Harvey Norman knew about the issue as they had to send another one to the courier. Not a word from them about it. It’s going to take the guts of 2 weeks to get my item. If I hadn’t enquired about it I’d have no idea why. Absolutely useless.
22 de junho de 2026
Resposta da Harvey Norman Ireland - Carrickmines
Hi keith,
We sincerely apologize for the delay and lack of communication regarding your order. We understand your frustration and are investigating why this occurred to prevent future issues.
Kind Regards,
Victoria
Service was good and my favourite store…
Service was good and my favourite store in Dublin.
5 de janeiro de 2026
Resposta da Harvey Norman Ireland - Carrickmines
Hi Rajan Shanthaaram,
We're delighted to hear you enjoyed our service and consider us your favorite store in Dublin. Thank you for your kind words!
Kind Regards,
Victoria
Seamless delivery
Delivery time was confirmed in the morning and van arrived on time. The delivery men were courteous and quick! Thank you!
25 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Carrickmines
Hi Jon,
We are so pleased to hear our delivery was on time and our team was courteous and quick. Thank you for your kind feedback!
Kind Regards,
Victoria
Resposta da Harvey Norman Ireland - Carrickmines
Hi Joan,
Thank you for taking the time to leave this review. We are happy to hear of your experience with us.
Kind Regards,
Kevin
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.