Harvey Norman Ireland - Galway Opiniões 

754
•
TrustScore: 4.5 em 5

4,3

Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Eva was so knowledgeable and helpful in helping us choose our Oven and Microwave combination. She was able to answer all of our questions answer helped us choose the perfect oven to fit our needs.

A empresa respondeu

Classificada 5 em 5 estrelas

Great experience, Natalija could not have been more helpful and selected various appliances for us. All staff were very attentive and offered a helping hand.

A empresa respondeu

Classificada 5 em 5 estrelas

Outstanding customer service by Kyle Sonny at Harvey Norman Knocknacarra today. He went above and beyond to get us what we were looking for.

A empresa respondeu

Classificada 1 em 5 estrelas

Incompetent service as usual. Ordered six smart bulbs online for store collection next day. Items showing as in stock and confirmation email received. Call from the store later next day to say they... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Loja de artigos domésticos
  4. Loja de computadores e acessórios
  5. Loja de máquinas de lavar roupa e máquinas de secar roupa
  6. Loja de mobília para quartos
  7. Loja de telemóveis

Sobre Harvey Norman Ireland - Galway

Escrito pela empresa

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Escrito pela empresa

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Informações de contacto

  • Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, Irlanda

  • 091 332000

4,3

Excelente

TrustScore: 4.5 em 5

754 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(754)

8289 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sales assistant was very helpful and…

Sales assistant was very helpful and knew his area well. Delivery was well within timeframe provided, and the guys were very efficient (assembly needed)

24 de janeiro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi there,

We appreciate you sharing your experience. We're happy to hear that our sales assistant was helpful and that the delivery was on time and efficient with assembly. Thanks for your feedback.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Mike Philbin was a truly experienced…

Mike Philbin was a truly experienced and consummate professional at installing the new fridge into a built-in kitchen which had held a slightly different fridge (from 2007!) He had to make some adjustments which weren’t easy, but stayed calm and figured things out with no fuss. A true delight to have a gentleman like him and Chris, his assistant, here to do the job.

14 de janeiro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Lynn,

We're happy to hear that the installation went smoothly. We appreciate you acknowledging the installer's experience and calm demeanor while working through the adjustments needed for your new fridge. Thank you for your positive feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Very professional job from Charles &…

Very professional job from Charles & Larry. Good communication, very friendly and got the job done quickly with no fuss. I’d recommend the lads to anyone, very happy customer.

24 de janeiro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi James,

We appreciate you taking the time to share your feedback. We're happy to hear that you were pleased with the team's communication, friendliness, and efficiency.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Love Teck

I went into the LoveTeck section of the Knocknacarra store this morning. I needed my phone changed, media/contacts/etc.

The staff in the area were so capable, knowledgeable and understanding without being patronising of my oap, tech-phobic self.
The whole process took about an hour and was exactly what I needed.

Delighted by the service and experiences.

24 de janeiro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Mike,

We're happy to hear that the staff in our store were so helpful and understanding when transferring your phone data. We appreciate you taking the time to share your positive experience.

Kind Regards,
James

Classificada 3 em 5 estrelas

Shopping experience is great

Shopping experience is great, have a great staff which know the products. Other thing is when you pick delivery by courier, definitely will not use this option in the future.
Why? My parcel was damaged during their transport, yet dpd have a bloody chick to deliver it to me and ask do I accept it. Returned to sender and get refunded.
Other than that particular episode, you can find great deals in the shop.

19 de janeiro de 2026
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Krzysztof,

We appreciate your feedback. We're glad you enjoyed our staff and deals in-store. We're sorry to hear about the damage during courier delivery. We'll investigate this to improve our delivery process. Thanks for bringing this to our attention.

Kind Regards,
James

Classificada 5 em 5 estrelas

Fast and convenient delivery

Fast and convenient delivery

19 de janeiro de 2026
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Vinod,

We're happy to hear that you found our delivery fast and convenient. Thank you for your positive feedback; it means a lot to us.

Kind Regards,
James

Classificada 5 em 5 estrelas

Excellent team and information

23 de janeiro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Kathy,

We appreciate you taking the time to share your feedback. We are so glad to hear you received excellent information from our team.

Kind Regards,
James

Classificada 5 em 5 estrelas

Came on time and really helpful

Came on time and really helpful. Everything done as promised

22 de janeiro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Mary,

We appreciate you sharing your positive experience. We're so happy everything was completed as promised and that our service was helpful and punctual.

Kind Regards,
James

Classificada 1 em 5 estrelas

Went to Galway store to collect product…

Went to Galway store to collect product and had to wait 20 mins for the cashier to find someone to go to backroom and collect the order despite it being ready to collect form previous day!

21 de janeiro de 2026
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Mairead,

We appreciate your feedback and apologize for the delay you experienced collecting your order. We're addressing this with our team to improve our collection process.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Easy straight forward on line

Easy straight forward on line

15 de janeiro de 2026
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Martina,

We're glad you found our online process straightforward and easy to use. Thank you for your positive feedback!

Kind Regards,
Kevin

Classificada 3 em 5 estrelas

Perfect product, service - could do better

I absolutely love my new headphones!
I met one advisor when looking at Apple Airpods who was extremely knowledgable, but when I looked at other versions, I was less impressed. I didn't feel confident in the information I was being given and felt I was being steered towards a more expensive brand. I decided to do my own research and landed upon the Sony WF-1000XM5 Wireless Noise Cancelling Earbuds, which I can 100% recommend.
I purchased online, but didn't receive my notification to pick up my order until I followed up on it 10 days later.

12 de janeiro de 2026
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Sinead,

We appreciate your feedback and are glad you love your new headphones. We are sorry to hear that the information you received in-store and the order notification process did not meet expectations. We'll review our processes to improve our customer experience for the future.

Kind Regards,
James

Classificada 4 em 5 estrelas

There was a confusion regarding online…

There was a confusion regarding online order purchase... Ordered for discounted price and after that got mail mentioning not in stock has to wait or can order another product for same price...
Happened before during black friday sale on a 1 TB ps5 slim version which i refunded the amount after waiting 1 week after the salea team cant assure when they can deliver proclduct..
This time i got the product 1 prurchased online after 1 week...

12 de janeiro de 2026
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Ivin,

We regret the confusion regarding your online order and the stock availability issues you experienced previously. We appreciate you sharing your feedback and we'll review our processes to prevent similar situations. Thank you for your patience.

Kind Regards,
James

Classificada 5 em 5 estrelas

Great

Great job guys

9 de janeiro de 2026
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi there,

Thank you for taking the time to leave this review we are delighted to hear of your experience.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Excellent experience

Our deliver driver (I can't remember his first name but his surname was Folan) was lovely, polite and super efficient. Only issue I had was with my order and the delivery date. I called the Galway store to check stock before I placed my order, I was told that it was in stock and that I should receive it on the 14th January so I placed my order. But then I got an email saying that my delivery was delayed by 3 weeks so I called the Galway store and was chatting to Dylan. He looked into it for me and apologised and said that no my fridge was there and would be delivered on the 14th January and it was.

14 de janeiro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi there,

We're happy to hear that our delivery driver was so efficient and polite! We appreciate you bringing the delivery date issue to our attention. We're glad everything was sorted out and your fridge was delivered on time. Thank you for your feedback.

Kind Regards,
Kevin

Classificada 1 em 5 estrelas

Terrible service

Terrible service. Called into Galway shop to buy TV was told the model i wanted could be ordered online. I returned home before ordering and paying for the TV online. I received an email advising me to wait for a second email confirming the TV had arrived. The second email confirmed the product had arrived to there warehouse and was ready for collection, which is across the far side of town from the shop. I drove across town to the warehouse only to be told the TV had not arrived. A week then passed and i had heard nothing, I called into the shop today to see what was happening. I was told the second email was sent in error and that another email will be sent once the TV actually arrives. After returning home i received a call from Harvey Norman telling me they aren't getting this TV and will not be honoring the purchase. They then tried to up sell me TVs with much worse specs over the phone. Why would anyone decide to give more money for a worse product that they never ordered. Needless to say I requested a refund and will have to start my research for another product elsewhere. I will also need to return the TV mount i ordered on Amazon for the product Harvey Norman told me they were sending me. The whole process was a mess start to finish with no one responding to my emails forcing me to call into the shop. Wasted several trips across town, my time and my patience AVOID!!

15 de janeiro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi S Lyons,

We regret to hear about the trouble you experienced with your TV order. We apologize for the incorrect emails, the unsuccessful warehouse visit, and the eventual cancellation. We are sorry for the inconvenience this caused, including the wasted trips and time. Please email our customer support teams the details and they will be able to look into this further with the relevant team.customer@support.harveynorman.ie We appreciate you bringing this to our attention.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Very fast delivery

Very fast delivery from placement date of order online to door delivery.

8 de janeiro de 2026
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Bernard,

We're happy to hear that you received your order so quickly after placing it online. Thank you for your positive feedback; we appreciate it.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Brilliant

Customer service was brilliant , including online , i had a query and it was dealt within minutes

10 de janeiro de 2026
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Leah,

We're happy to hear that our customer service was brilliant and your query was resolved quickly online. We appreciate you taking the time to leave feedback!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Great delivery service

Great delivery service, on time, waited for us to arrive, delivered up and down stairs without any issue.

9 de janeiro de 2026
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Frank,

We appreciate you taking the time to leave us this review. We are very happy to hear that you were pleased with our delivery service and the team's efforts.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Delivery guys were great

Delivery guys were great. They called early in the morning to let me know around what time I should expect them, and they arrived exactly when they said they would. They were also careful with the items and took time to explain some installation requirements.

13 de janeiro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Galway

Resposta da Harvey Norman Ireland - Galway

Hi Giana,

We appreciate you taking the time to leave us this review. We are happy to hear that you were pleased with the delivery team's communication and punctuality. We're also glad they were careful and helpful with the installation information.

Many thanks,
Katie.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais