Eva was so knowledgeable and helpful in helping us choose our Oven and Microwave combination. She was able to answer all of our questions answer helped us choose the perfect oven to fit our needs.
A empresa respondeu
Localização
Alterar localizaçãoUnit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC Knocknacarra, Galway, IE
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Leia as opiniões dos outros
Outstanding customer service by Kyle Sonny at Harvey Norman Knocknacarra today. He went above and beyond to get us what we were looking for.
A empresa respondeu
I recently purchased a "Ortho cool king mattress" from Harvey Norman galway and was assisted by Maria. Despite my challenging needs—I have a broken coccyx and required a mattress with low motion trans... Ver mais
A empresa respondeu
Incompetent service as usual. Ordered six smart bulbs online for store collection next day. Items showing as in stock and confirmation email received. Call from the store later next day to say they... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Galway
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Unit 12, Galway Retail Park, Bothar Stiofain, Knocknacarra, H91 A6NC, Knocknacarra, Galway, Irlanda
- 091 332000
4,3
Excelente
754 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
5 de fevereiro de 2026
Resposta da Harvey Norman Ireland - Galway
Hi Jilson,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Problem not resolved
Lads came out to sort a problem but told us they couldn't fix it that it was a manufacturer issue so instead of harvey norman contacting me about it they send me a survey ,by the way the 2 lads were very nice lads
7 de fevereiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Gary,
We appreciate your feedback and we're sorry you're experiencing this issue. We'll look into why you haven't heard from us and how we can assist with the manufacturer issue. We're glad the team was helpful. If our teams can assist you further please email us at customer@support.harveynorman.ie
Kind Regards,
Kevin
Even though it didn't work, It worked!
Thanks so much to the lovely online sales agent in Harvery Norman last week. I'd ordered a display model printer, that when arrived it didn't set up. I called and she was absolutely brilliant to deal with and resolved my issue within 24 hours and I'm printing away again. So although I had an issue, we worked it out calmly and professionally and it worked for everyone. Well done Harvey Normal, top employee.
4 de fevereiro de 2026
Resposta da Harvey Norman Ireland - Galway
Hi Anna,
We're happy to hear that the sales agent resolved the printer issue quickly. We appreciate you acknowledging the calm and professional approach. Thank you for your positive feedback.
Kind Regards,
Kevin
Dishwasher delivery and fitting
Arrived as scheduled. My thanks to Mike who persisted with a difficult fitting that was carried out professionally, with patience and good humour. Very glad I opted for the fitting option with the delivery. Excellent work.
29 de janeiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Pat,
We're happy to hear that the delivery arrived on time and that the fitting was carried out professionally. We appreciate your positive feedback regarding the difficult fitting and are very glad you opted for our fitting option.
Kind Regards,
James
Horrible experience
Horrible experience! 3 weeks ago I bought online fridge and washing machine. Calling 15 times , writing 2 times nothing. Nobody knows where is my order. Such a big company shame!!!
Newer again doing business with them. Stay away from or buy somewhere else!
12 de janeiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Tomasz,
We regret to hear about the issues with your order and the lack of communication. Please contact our support team with your order details so we can investigate.. customer@support.harveynorman.ie
Kind Regards,
Kevin
First time customer - good, honest service
HN didn't have my order in stock (last item turned out to be faulty) and I now have a much better machine making it well worth the extra few days wait.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi RT,
We're happy to hear that you ultimately received a better machine, even with the initial stock issue and faulty item. Thank you for sharing your experience!
Kind Regards,
Kevin
Very efficient and helpful
30 de janeiro de 2026
Resposta da Harvey Norman Ireland - Galway
Hi Kieran,
We are happy to hear that we were helpful and efficient! We appreciate your feedback and are glad we met your needs.
Kind Regards,
Kevin
Resposta da Harvey Norman Ireland - Galway
Hi there,
We appreciate you taking the time to leave a review. We are so pleased to hear that your order was delivered quickly and promptly.
Kind Regards,
Kevin
Delivery was arranged very promptly
Delivery was arranged very promptly. The guys were very efficient on delivery day
31 de janeiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Catherine,
We appreciate you sharing your feedback. We are so glad to hear that the delivery was arranged promptly and the team was efficient on delivery day!
Kind Regards,
Kevin
Resposta da Harvey Norman Ireland - Galway
Hi Angela,
We're happy to hear that you received super speedy service! Thank you for your positive feedback; we appreciate your time.
Kind Regards,
Kevin
Very good online purchasing service
Very good online purchasing service. Ms T Connelly was exceptionally helpful and kind. Thank you
26 de janeiro de 2026
Resposta da Harvey Norman Ireland - Galway
Hi Paula,
We're happy to hear that you had a very good online purchasing experience. We appreciate your kind words and are grateful for your positive feedback.
Kind Regards,
Kevin
Brilliant store great value for money and staff so helpful
Brilliant the staff
Quality products
30 de junho de 2025
Resposta da Harvey Norman Ireland - Galway
Hi Julie-Ann,
We appreciate you taking the time to share your experience. We are so glad you enjoyed our products and found our staff brilliant.
Kind Regards,
James
very nice experience
I had a very positive experience with Harvey Norman, both online and in their Galway store. I ordered a DJI Air 3S drone online, and the process was smooth and straightforward. When I picked up the drone in-store, I also purchased a Tefal airfryer. The staff at the Galway location were helpful and efficient, making the collection and additional purchase seamless. Overall, both the online and in-store experiences were excellent.
29 de janeiro de 2026
Resposta da Harvey Norman Ireland - Galway
Hi George,
We appreciate you sharing your positive experience with both our online service and Galway store. We're happy to hear that you found the ordering process smooth and the in-store staff helpful with your purchases. We value your feedback!
Kind Regards,
James
Great communication from driver
30 de janeiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi there,,
We're happy to hear that the driver communicated well. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Kevin
Smegging brilliant!
I ordered what I wanted online, called into the store the following day, showed the customer service desk my order email and a couple of minutes later, I had my gizmo. Quick and easy!
26 de janeiro de 2026
Resposta da Harvey Norman Ireland - Galway
Hi David,
We're happy to hear that ordering online and picking up your gizmo in store was quick and easy! We appreciate you taking the time to share your positive experience with us.
Kind Regards,
Kevin
Delivery was punctual and staff were…
Delivery was punctual and staff were very pleasant to deal with
30 de janeiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Maura,
We appreciate you sharing your feedback and are so happy to hear that you were pleased with our punctual delivery and pleasant staff!
Kind Regards,
Kevin
Resposta da Harvey Norman Ireland - Galway
Hi Raf,
Thank you for taking the time to leave this review we are delighted to hear you are happy with your product.
Kind Regards,
Kevin
Despite putting in a delivery address…
Despite putting in a delivery address and contact number for delivery on the order, I kept getting texts and calls re the delivery being delivered to the wrong address. Had to ring a couple of times to update and they still called me when delivering! Seems doesn’t matter if you put delivery address and contact details they just revert to billing details! Also didn’t deliver in the time window they said they would
28 de janeiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi Sandra,
We're sorry to hear about your delivery experience. If we can assist you further, please email our customer support team the details at customer@support.harveynorman.ie so the team can look into this further.
Kind Regards,
James
I was brought a microwave and l am on 7…
I was brought a microwave and l am on 7 months pregnant, when I came to pick it up. Then I asked3staffs to help me they told me they are busy with something then standing in front of the computer. Because they said you have to wait who sold you it, let her help you. It is happened in Galway Harvey Norman.
24 de janeiro de 2026
Resposta da Harvey Norman Ireland - Galway
Jiuxing,
We're very sorry to hear about the experience you had in our Galway store. We regret that our staff couldn't assist you with your microwave collection. Please email the details to our customer support team as they will be able to look into this further customer@support.harveynorman.ie Thank you for your feedback.
Kind Regards,
Kevin
Sales assistant was very helpful and…
Sales assistant was very helpful and knew his area well. Delivery was well within timeframe provided, and the guys were very efficient (assembly needed)
24 de janeiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Galway
Hi there,
We appreciate you sharing your experience. We're happy to hear that our sales assistant was helpful and that the delivery was on time and efficient with assembly. Thanks for your feedback.
Kind Regards,
Kevin
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