Worst customer service ever. I ordered a phone for click and collect to the little island store as a present. It did not arrive on time after ringing multiple times and being told it would be delivere... Ver mais
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Localização
Alterar localizaçãoUnits 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE
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Leia as opiniões dos outros
Sankalp is an amazing advisor, bought the appliances for whole home and he was so professional and guided me through everything in detail . He is a Gem no doubt. Highly recommended
A empresa respondeu
We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... Ver mais
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Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... Ver mais
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Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Little Island
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Irlanda
- 021 5001500
4,1
Bom
335 opiniões
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Resposta da Harvey Norman Ireland - Little Island
Hi William ,
We appreciate you taking the time to share your positive experience with our great service and product. Thank you for the feedback.
Kind Regards,
Kevin
Only problem was that I went to the…
Only problem was that I went to the collection parking spot, sent text on App that I was there. Nothing happened for 20 minutes so I went into the store. Met an assistant who was very helpful and sorted me out in a couple of minutes.
10 de março de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Mark,
We appreciate you taking the time to share your experience. We're sorry to hear about the delay at the collection parking spot. We're glad the assistant in the store was able to help you quickly. We will look into this to improve our service.
Kind Regards,
Kevin
Ella & Shane were very helpful when…
Ella & Shane were very helpful when purchasing tplink . Shane knowledge helped me buy the right equiptment
13 de março de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Maureen,
We're happy to hear that our team was helpful during your purchase! We appreciate you mentioning their knowledge and assistance in choosing the right equipment. Thanks for your feedback.
Kind Regards,
James
Good communication with online order
Ordered three items with one out of stock. Got an email directly from the store asking if I wanted it ordered in and how it was expected. Got all items within 3 working days. Good and efficient communication
5 de março de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Stephen,
We're happy to hear that our communication about the out-of-stock item and the quick delivery met your expectations. We appreciate your positive feedback and are glad you enjoyed your experience with us.
Many thanks,
Katie.
Resposta da Harvey Norman Ireland - Little Island
Hi Emmett,
Thank you for taking the time to leave this review we are delighted to hear of your experience with us.
Kind Regards,
Kevin
The final stage of the customer service experience was truly shocking
To whom it may concern,
Purchased a mattress from HN Little Island store and paid the delivery and associated collection of old mattress and disposal fee. No issue with this at all, in fact staff were helpful knowledgeable and easy to deal with. Told us delivery company would contact to arrange delivery which they did.
The lads arrived on a wet morning and asked where to put the mattress. We have a white carpet in the bedroom, so asked them to cover their work boots, or remove them, understandably they said H&S prevented them from removing them and wasn't up to them to cover the boots. They watched me drag the old mattress off the bed (downstairs bedroom), into the hall no mean feat, and then took it to the van and dropped the new one in the hall.
For something simple -foot covers to ruin the last mile experience is surely a regrettable neglect of attention to detail not by the drivers but by those employing their services. How could a large multinational ignore such basic customer requirements. I would advise others to think carefully before paying for a delivery that will leave them with a poor experience, I will be shopping elsewhere in future as this basic oversight is worrying and frustrating.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Michelle,
We appreciate your feedback regarding your mattress delivery from the Little Island store. We're glad the staff were helpful. We regret the delivery experience fell short of expectations due to the boot covering issue and the handling of the old mattress. Please email the details to our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Excellent service
The lady I dealt with.. Ann Murphy , her knowledge on the products we bought was outstanding .
She answered every question we asked and was so professional
1 de março de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi there,
We're happy to hear that you had such a positive experience! We appreciate your highlighting the team member's knowledge and professionalism in assisting you with your purchase. Thanks for your feedback.
Kind Regards,
James
Very good
Very nice people working there always , very helpful! I never have a problem with anything there is always someone out there to help
27 de fevereiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Laura,
We appreciate you taking the time to share your experience! We're so happy to hear that our team is helpful and that you always have a positive experience.
Kind Regards,
James
Great experience.
When I walked into collect my dehumidifier, I was greeted and helped right away. The girl who got it for me carried it like it was 2lbs. So strong and very kindly walked it to my car. Really great service.
18 de fevereiro de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Lisa,
We're glad you had such a positive experience! It's wonderful to know our team provided helpful and strong service by assisting you with your dehumidifier. We appreciate your feedback!
Many thanks,
Katie.
headphones
Donal was very helpful and attentive. The packaging was very good, which cannot be underestimated for fragile items. Not all companies do it that well. Good value for money.
10 de fevereiro de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Jack,
We're happy to hear that our service and packaging met your expectations! It's great to know you felt it was good value. Thank you for your positive feedback.
Many thanks,
Katie.
Shon
Shon, working in little island, was a very knowledgeable and friendly assistant this morning.
23 de fevereiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi John,
We're happy to hear that the assistant was knowledgeable and friendly during your visit to Little Island. We appreciate you taking the time to share your positive experience.
Kind Regards,
James
Harvey Noraml is avery good shop to by eletronics
I purcase a DJI Mini 5 pro online to collect in the shop. It is my first drone and I received a good information about the drone regulation in Ireland.
I am would say the seler is very commited with thers curtomers.
16 de fevereiro de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Renato,
We're happy to hear that you received helpful information about drone regulations and that you felt supported during your first drone purchase. We appreciate your positive feedback and are glad our service met your needs.
Kind Regards,
James
Very helpful and responsive staff in…
Very helpful and responsive staff in Little Island, Cork
17 de fevereiro de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Deirdre,
We're happy to hear that our Little Island staff were helpful and responsive! Thank you for your positive feedback; we appreciate it.
Kind Regards,
James
When purchasing my appliance the sales…
When purchasing my appliance the sales person took all their time to explain the technical sides of the product which was helpful. Answered all of my questions ans very friendly. The delivery was swift and accommodating. They installed the appliance, helped with questions and cleaned after themselves. I have never have had a negative experience with any aspect with dealing with Harvey Norman shop or staff and their products is A quality. Thanks for keeping up the standards. You got my vote. :)
18 de fevereiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Patricia,
We appreciate you sharing your positive experience. We're happy to hear that the salesperson was helpful and friendly, and that you were pleased with the swift delivery and installation. Thank you for your vote and for recognizing our standards.
Kind Regards,
Kevin
Gréât experience
Gréât experience. I ordered online which was very easy to navigate and my order arrived quickly. Good quality. Thank you
14 de fevereiro de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Angela,
We're glad you found our website easy to navigate and that your order arrived quickly! We appreciate your feedback on the good quality of your purchase. Thank you!
Kind Regards,
Kevin
Resposta da Harvey Norman Ireland - Little Island
Hi there,
We appreciate you taking the time to leave this review, and we are delighted you are pleased with our service and our quick response.
Kind Regards,
Kevin
Resposta da Harvey Norman Ireland - Little Island
Hi Kathleen,
We regret that your order is delayed. We are looking into the matter with the relevant teams and will provide you with an update as soon as possible.
Kind Regards,
James
Jordan O'Callahan Harvey Norman Little…
Jordan O'Callahan Harvey Norman Little Island Cork was incredible helpful when I was purchasing a TV and wall bracket and even gave me a great deal on both. He brought me straight up to the till, made the whole process quick and easy, and then carried everything out to my car for me.
The service was excellent and genuinely made my day. I would highly recommend Harvey Norman. I've never been disappointed with anything I've bought here and the customer service is always top Class!
7 de fevereiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi there,
We're happy to hear that you had such a positive experience while purchasing your TV and wall bracket. It's great to know that our team member was so helpful and made the process quick and easy for you. We appreciate your recommendation and are glad our customer service made your day!
Kind Regards,
Kevin
5 weeks waiting for delivery
5 weeks waiting for delivery. Box seal was broken when arrived. Did i get a display item???. I paid for a new one. Never shopping online with Harvey Norman again
4 de fevereiro de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Michael,
We are very sorry about the delayed delivery and the condition of the box upon arrival. We'll look into this to ensure it does not happen again. Thanks for your feedback.
Kind Regards,
Kevin
Resposta da Harvey Norman Ireland - Little Island
Hi Paul,
We're glad you found our click and collect service excellent. Thank you for your positive feedback; we appreciate it a lot.
Kind Regards,
Kevin
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