Worst customer service ever. I ordered a phone for click and collect to the little island store as a present. It did not arrive on time after ringing multiple times and being told it would be delivere... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnits 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE
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Leia as opiniões dos outros
Sankalp is an amazing advisor, bought the appliances for whole home and he was so professional and guided me through everything in detail . He is a Gem no doubt. Highly recommended
A empresa respondeu
We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... Ver mais
A empresa respondeu
Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... Ver mais
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Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Little Island
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Irlanda
- 021 5001500
4,1
Bom
335 opiniões
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We bought a tv & a gas hob for our new…
We bought a tv & a gas hob for our new purchased house staff was very friendly and helpful with the model numbers and with the product code and everything they showed us each and every items available which were falling into our budget. We were at the harvey normans little island, co-cork
12 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Rahul,
We appreciate you sharing your positive experience with us. We are so glad our team was friendly and helpful in assisting you with your TV and gas hob purchase, ensuring you found items within your budget.
Kind Regards,
Kevin
Great Customer Service & Product Knowledge
I love shopping here, the staff are very friendly and know a lot about the products they are selling.
6 de junho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Colin,
We are so happy you love shopping with us! We appreciate your kind words about our friendly and knowledgeable staff. Thank you for your feedback!
Kind Regards,
Kevin
Very knowledgeable and helpful staff
I bought a cooker from Harvey Norman Little Island. I found the staff, particularly Ann Murphy, who I was dealing with, most helpful and professional. She kept me updated throughout the process and couldn’t have done any more to help me
11 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Jo,
We're delighted to hear about your positive experience at our Little Island store. It's wonderful that our team was helpful and professional, keeping you updated throughout. Thank you for your feedback!
Many thanks,
Katie.
Resposta da Harvey Norman Ireland - Little Island
Hi Avril,
Thank you for this review. We are delighted to hear that you are happy with our service.
Kind Regards,
Kevin
My receipt was emailed to another…
My receipt was emailed to another person. I sent an email to get this rectified and have heard nothing back since. The info on the delivery docket sticker did not match my details on the purchase order form. Overall not happy with this information breach
18 de maio de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Pat,
We are very sorry to hear about the issues with your receipt and delivery information. We understand your frustration and are actively investigating this information breach. We appreciate you bringing this to our attention.
Kind Regards,
James
Easy to order product on click and…
Easy to order product on click and collect. Disappointed that a new product wasn't available but agreed to take the display product instead. Mark was geat to deal with while we collected our item. Received an advance call to advise us that the product ordered wasn't available and alternative options were explained.
16 de maio de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi John,
We appreciate your positive feedback regarding the click and collect process. We regret the initial product wasn't available, but we are glad we could offer a suitable alternative. We're happy to hear our team provided excellent service.
Kind Regards,
Kevin
Receipt not issued.
5 de maio de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Vivienne,
Thank you for taking the time to leave this review. We are sorry to hear you have not received your receipt. Our teams will look into this further to help us improve our service.
Kind Regards,
Kevin
Great customer service
Really good service from purchase (Thanks Colin) to the delivery team. Seamless, good communication from start to finish.
6 de maio de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Darragh,
We appreciate you sharing your feedback. We're so happy to hear that you received really good service and seamless communication from purchase to delivery!
Many thanks,
Katie.
Bought an oven and a warming drawer off…
Bought an oven and a warming drawer off Colin. Great salesperson, super helpful and good knowledge of the options in store. Definitely would go back to him if I need anything else.
3 de maio de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Joseph,
We're happy to hear that you had such a positive experience! It's great to know the salesperson's knowledge and help were beneficial in choosing your oven and warming drawer. We appreciate your feedback and look forward to helping you again.
Kind Regards,
Kevin
Resposta da Harvey Norman Ireland - Little Island
Hi Kieran,
We appreciate your positive feedback and are so happy the delivery was prompt, with no issues! We are grateful for your intention to buy again.
Kind Regards,
James
A very efficient service
A very efficient service. Very friendly man. No complaints.
14 de abril de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Lorna,
We're happy to hear that you found our service efficient and the team member friendly. Thank you for your positive feedback; we appreciate it!
Many thanks,
Katie.
Long wait time for delivery
Long wait time for delivery. No update despite several promises of a call-back.
9 de abril de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Lisa,
Thank you so much for taking the time to leave this review. We are very sorry to hear this, if you are still waiting to receive your order, can you please e-mail us at customer@support.harveynorman.ie and we can have this looked into?
Many thanks,
Katie.
friendly and efficient staff order…
friendly and efficient staff order ready next day. I live close to store. No problems with click and collect. have been dealing with this store since it opened. Never had a problem.
10 de abril de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi there,
We're glad you enjoyed your experience with our friendly staff and efficient click and collect service. It's great to hear that your order was ready so quickly and that you've consistently had positive experiences with us since we opened. Thanks for your feedback!
Many thanks,
Katie.
Ordered online easy process chose click…
Ordered online easy process chose click and collect because it was expensive item received email when it was ready for collection you can tell them your on your way and they will have order ready there is an option to have brought to your car I went into store click and collect desk not easy to find but found it in the end
4 de abril de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Joseph,
We appreciate you taking the time to share your experience. We're glad the online ordering and click and collect process was easy. We'll review the clarity of directions to our click and collect desk to improve the in-store experience.
Kind Regards,
Kevin
Speed of online transaction
Speed of online transaction. Ease of collection at Little Island Warehouse.
30 de março de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Clare,
We're happy to hear that you found the online transaction process quick and easy, and that collection at the warehouse was convenient.
Kind Regards,
James
I had a very disappointing experience…
I had a very disappointing experience with Harvey Norman. I placed an order for a micro SD card and was informed that it had been delivered to my chosen store for collection. Based on that confirmation, I took the time to travel to the store, only to be told upon arrival that there had been a mistake and my order was not actually available.
Instead of resolving the issue properly, I was simply offered a refund or a replacement. While those options might sound reasonable, they don’t make up for the inconvenience and wasted time I experienced making the trip.
This situation could have easily been avoided with better communication and order management. Overall, I’m very dissatisfied with the service and would expect much better reliability from a retailer of this size.
29 de março de 2026
Resposta da Harvey Norman Ireland - Little Island
Good morning,
We appreciate you sharing your experience. We're sorry your order wasn't ready for collection as confirmed, and for the wasted trip. We'll review our communication and order management to prevent this happening again.
Many thanks,
Katie.
Resposta da Harvey Norman Ireland - Little Island
Hi there,
We're happy to hear that you had a positive experience with our fast delivery and updates. Thank you for your feedback.
Kind Regards,
James
Excellent customer service by Rony…
Excellent customer service by Rony Indian guy really helpfull
29 de janeiro de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Atiq,
We're happy to hear that you received excellent customer service. We appreciate you taking the time to leave us this positive feedback.
Kind Regards,
Kevin
I ordered online for store pick up
I ordered online for store pick up. A team member reached out and kept constant Communication. My item was available for pickup earlier than expected
19 de março de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi K Philip,
We're happy to hear that you had a great experience with our store pickup service! We appreciate your positive feedback regarding our team member's communication and the early availability of your order.
Kind Regards,
Kevin
Easy to deal with in the store
12 de março de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Pat,
We're happy to hear about your positive experience in-store. Thank you for your positive feedback; we appreciate it.
Kind Regards,
James
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