Worst customer service ever. I ordered a phone for click and collect to the little island store as a present. It did not arrive on time after ringing multiple times and being told it would be delivere... Ver mais
A empresa respondeu
Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Worst customer service ever. I ordered a phone for click and collect to the little island store as a present. It did not arrive on time after ringing multiple times and being told it would be delivere... Ver mais
A empresa respondeu
Sankalp is an amazing advisor, bought the appliances for whole home and he was so professional and guided me through everything in detail . He is a Gem no doubt. Highly recommended
A empresa respondeu
We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... Ver mais
A empresa respondeu
Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... Ver mais
A empresa respondeu
Escrito pela empresa

Escrito pela empresa

Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Irlanda
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The order comes to me quick and got picked up the same date, delivered the next day. I have questions about updates the iPhone, the stores helps me out on this. But they also accept refund if I’m happy with the result. End up I happily kept my phone. I’m really happy with my purchase experience in Harvey Norman.

Resposta da Harvey Norman Ireland - Little Island
I am utterly dissatisfied with the service I received from the Harvey Norman’s delivery and installation team. I paid an additional fee for them to not only deliver but also install a new dryer I purchased. When the team arrived , they attempted to fit the dryer twice before claiming that it wouldn’t fit and that I would need to dismantle the surrounding cupboard for it to work. This made absolutely no sense - I had carefully measured the space beforehand and the dryer’s dimensions were fully compatible. They then proceeded to take out their own measuring tapes and tried convince me that the space was too small. Frankly I felt as though they were taking advantage of me because I’m a woman , assuming I wouldn’t question their “measurements”. There were three of them, and instead of resolving the issue or fulfilling the installation, they simply left the dryer uninstalled. After they left , it just took me and one friend to fit the dryer securely into the exact same space - proving that their assessment and effort were completely inadequate.
I strongly urge anyone considering paying for Harvey Norman’s installation service to think twice. It was a very disappointing experience.

Resposta da Harvey Norman Ireland - Little Island
I bought Samsung galaxy z flip 6 online in Little Island in Cork,on September 24,and I still haven't received the phone,I called yesterday and I was kept on hold for transfer ot phone department for more than 20 minutes, and no response, I have to cancel and called back before I was able to speak to someone, and after giving my order number, I was told he would have to send email to dpd,and get back to me, I placed a call this afternoon and I was told they are waiting to hear from dpd, I am very disappointed

Resposta da Harvey Norman Ireland - Little Island
It was my first time shopping online with Harvey Norman and it was easy and quick with quick delivery.The team is great and I always enjoy going to the Little Island branch.

Resposta da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island
Harvey Norman staff are always very helpful and offer advice when ever you need it

Resposta da Harvey Norman Ireland - Little Island
Your sales assistant was most helpful and kind as I’m 85year old and he didn’t rash me and couldn’t be more helpful in helping me with my selection of a bed

Resposta da Harvey Norman Ireland - Little Island
Item was ready to be picked. I ordered it online and there were no issues

Resposta da Harvey Norman Ireland - Little Island
I booked the service for installation for last Tuesday. I took a day off for the installation and then it turned out that you never actually booked in the session. When I went to Harvey Norman. I was told that it would get rebooked and that I would get a refund. It ended up getting rebooked for the next Tuesday and I never got any refund or any call about a refund after being promised I then took that Tuesday off and once again nobody showed up.

Resposta da Harvey Norman Ireland - Little Island
My first time purchasing an item from Harvey Norman on line and I was very impressed. I had my item delivered within 3 days and very impressed with Speed and Efficiency. Delighted with my purchase and I will be back again shopping with Harvey Norman.
Thanks to all.

Resposta da Harvey Norman Ireland - Little Island
I went into Harvey Norman Cork store on August 27th 2025 and was so very fortunate to meet Gordon. He was absolutely amazing. I bought a new cover and pen for my samsung tablet which had been bought in the store a few weeks previously. He went above and beyond syncing my phone to my tablet and explaining the functions so patiently and clearly. This young man is a fantastic and valuable member of your team. I will most certainly be returning for future purchases based on this experience. Very well done Gordon!

Resposta da Harvey Norman Ireland - Little Island
Excellent service. They pointed out the damage before packing.

Resposta da Harvey Norman Ireland - Little Island
Incredibly ignorant clueless staff.
Wanted to print 13 photos from the Photo Centre in Harvey Norman Little Island. Sent my receipt from the kiosk at 2:58pm.
Jonathan was working behind the desk and said that it would take over 30 minutes to print 13 photos. Seeing as it wasn’t busy I paused but accepted to wait. At 3:25pm I returned to the desk. No one was at the desk. After about 4 mins Brian comes over and I hand him my receipt and told him I’m back to collect my photos. He seemed confused and couldn’t communicate. After a few mins of silence and Brian clicking the keyboard, he said that they should print soon. Again waiting patiently at the unmanned desk, I noticed the photos weren’t printing. It was now 3:45. Brian returned to desk to deal with another customer and the photos finally print. All 13 of them. Jonathan then arrived back from his well earned lunch break and the two begin a conversation in front of me, completely ignoring me. 3:50pm I leave.
What a complete and utter disgrace. I hope Jonathan enjoyed his well earned 40 min lunch break.

Resposta da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island
One of the few stores with outstanding service. Recently I also purchased a washer and the gentleman working in the department knew a lot, I mean, a lot, about washers which made our choice much easier, especially since I had already made my mind which machine to buy. Highly recommend!

Resposta da Harvey Norman Ireland - Little Island
Very good delivery driver and electrician excellent service 👌💯

Resposta da Harvey Norman Ireland - Little Island
Click and Collect - first time using this but to no avail as waited over 15mins and nobody came out with our purchase.
Had to go into store, met with friendly gentleman who took our order number and collected our paid purchase. We let him know we were out in car over 15mins waiting at click and Collect after availing of the so called service

Resposta da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island
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