Harvey Norman Ireland - Little Island Opiniões 

335
•
TrustScore: 4 em 5

4,1

Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE

•

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Worst customer service ever. I ordered a phone for click and collect to the little island store as a present. It did not arrive on time after ringing multiple times and being told it would be delivere... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sankalp is an amazing advisor, bought the appliances for whole home and he was so professional and guided me through everything in detail . He is a Gem no doubt. Highly recommended

A empresa respondeu

Classificada 5 em 5 estrelas

We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Loja de artigos domésticos
  4. Loja de computadores e acessórios
  5. Loja de máquinas de lavar roupa e máquinas de secar roupa
  6. Loja de mobília para quartos
  7. Loja de telemóveis

Sobre Harvey Norman Ireland - Little Island

Escrito pela empresa

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Escrito pela empresa

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Informações de contacto

  • Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Irlanda

  • 021 5001500

4,1

Bom

TrustScore: 4 em 5

335 opiniões

5 estrelas
4 estrelas
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2 estrelas
1 estrela

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4,1

Todas as opiniões

(335)

8264 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The order comes to me so quick!

The order comes to me quick and got picked up the same date, delivered the next day. I have questions about updates the iPhone, the stores helps me out on this. But they also accept refund if I’m happy with the result. End up I happily kept my phone. I’m really happy with my purchase experience in Harvey Norman.

5 de novembro de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Wenchi,

We're happy to hear that you had a positive purchase experience and quick delivery. It's great that our team could assist with your iPhone queries and provide support. Thank you for sharing your feedback!

Kind Regards,
Kevin

Classificada 1 em 5 estrelas

Extremely Disappointed- Paid for installation that wasn’t done

I am utterly dissatisfied with the service I received from the Harvey Norman’s delivery and installation team. I paid an additional fee for them to not only deliver but also install a new dryer I purchased. When the team arrived , they attempted to fit the dryer twice before claiming that it wouldn’t fit and that I would need to dismantle the surrounding cupboard for it to work. This made absolutely no sense - I had carefully measured the space beforehand and the dryer’s dimensions were fully compatible. They then proceeded to take out their own measuring tapes and tried convince me that the space was too small. Frankly I felt as though they were taking advantage of me because I’m a woman , assuming I wouldn’t question their “measurements”. There were three of them, and instead of resolving the issue or fulfilling the installation, they simply left the dryer uninstalled. After they left , it just took me and one friend to fit the dryer securely into the exact same space - proving that their assessment and effort were completely inadequate.
I strongly urge anyone considering paying for Harvey Norman’s installation service to think twice. It was a very disappointing experience.

4 de novembro de 2025
Opinião espontânea
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Chantel fouche,

We regret to hear about the trouble you experienced with the dryer installation. We appreciate you bringing this to our attention. Your feedback regarding the team's assessment and the difficulty you faced is concerning. Please email our customer support team the details as they will be able to look into this with the relevant team. Thank you for your time. customer@support.harveynorman.ie

Kind Regards,
Kevin

Classificada 1 em 5 estrelas

I bought Samsung galaxy z flip 6 online…

I bought Samsung galaxy z flip 6 online in Little Island in Cork,on September 24,and I still haven't received the phone,I called yesterday and I was kept on hold for transfer ot phone department for more than 20 minutes, and no response, I have to cancel and called back before I was able to speak to someone, and after giving my order number, I was told he would have to send email to dpd,and get back to me, I placed a call this afternoon and I was told they are waiting to hear from dpd, I am very disappointed

25 de outubro de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Nicholas,

We appreciate you sharing your experience. We're very sorry to hear about the delay with your order and the difficulties you faced when contacting us. We're looking into this with the delivery company and will be in touch as soon as possible.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

It was my first time shopping online…

It was my first time shopping online with Harvey Norman and it was easy and quick with quick delivery.The team is great and I always enjoy going to the Little Island branch.

29 de outubro de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Christian,

We appreciate you sharing your positive experience. We're so glad to hear that you found our online shopping experience easy and quick, with prompt delivery. We're also happy you enjoy visiting our branch.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

click & collect

First time using click & collect, great service.

20 de outubro de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Lynn,

We're happy to hear that you found our click & collect service great! Thank you for sharing your positive first experience with us.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Helpful

Harvey Norman staff are always very helpful and offer advice when ever you need it

7 de outubro de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Good afternoon,

We appreciate you taking the time to share your experience. We're so glad to hear our staff are helpful and offer great advice when you need it.

Many thanks,
Katie.

Classificada 4 em 5 estrelas

Service was fast and effecient

1 de outubro de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Eric,

We appreciate you taking the time to leave this review. We're delighted to hear you were happy with our efficient service.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Your sales assistant was most helpful…

Your sales assistant was most helpful and kind as I’m 85year old and he didn’t rash me and couldn’t be more helpful in helping me with my selection of a bed

17 de setembro de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi there,

We're happy to hear that our sales assistant provided such helpful and kind assistance during your bed selection. We appreciate your positive feedback and are glad you enjoyed your experience.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Pick up service

Item was ready to be picked. I ordered it online and there were no issues

19 de setembro de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Maura,

We're happy to hear that your online order was ready for pickup and that you had a smooth experience. Thank you for your positive feedback!

Kind Regards,
Kevin

Classificada 1 em 5 estrelas

I booked the service for installation…

I booked the service for installation for last Tuesday. I took a day off for the installation and then it turned out that you never actually booked in the session. When I went to Harvey Norman. I was told that it would get rebooked and that I would get a refund. It ended up getting rebooked for the next Tuesday and I never got any refund or any call about a refund after being promised I then took that Tuesday off and once again nobody showed up.

16 de setembro de 2025
Opinião espontânea
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi there,

We regret to hear about the installation issues and the inconvenience caused by the missed appointments. We appreciate you bringing this to our attention.

If you could provide more details about your experience with your order by contacting customer@support.harveynorman.ie, we can forward it to the relevant team for review and have a member of the team reach out to resolve this for you.

Kind Regards,
James

Classificada 5 em 5 estrelas

Excellent Service…

My first time purchasing an item from Harvey Norman on line and I was very impressed. I had my item delivered within 3 days and very impressed with Speed and Efficiency. Delighted with my purchase and I will be back again shopping with Harvey Norman.
Thanks to all.

3 de setembro de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Margaret,

We appreciate you sharing your positive first-time online purchase experience with us. We're delighted to hear that you were impressed with the speed and efficiency of our delivery service. We look forward to welcoming you back!

Many thanks,
James

Classificada 5 em 5 estrelas

Customer service

I went into Harvey Norman Cork store on August 27th 2025 and was so very fortunate to meet Gordon. He was absolutely amazing. I bought a new cover and pen for my samsung tablet which had been bought in the store a few weeks previously. He went above and beyond syncing my phone to my tablet and explaining the functions so patiently and clearly. This young man is a fantastic and valuable member of your team. I will most certainly be returning for future purchases based on this experience. Very well done Gordon!

27 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi,

Thank you for taking the time to leave this review.

I am delighted to hear about your positive experience regarding your store visit.

If there is anything further we can assist you with, please do not hesitate to get in touch.

Kind Regards,
Lillie

Classificada 5 em 5 estrelas

Excellent service

Excellent service. They pointed out the damage before packing.

27 de agosto de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Good morning,

We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate you mentioning our attention to detail before packing.

Many thanks,
Katie.

Classificada 1 em 5 estrelas

Wanted to print 13 photos from the…

Incredibly ignorant clueless staff.

Wanted to print 13 photos from the Photo Centre in Harvey Norman Little Island. Sent my receipt from the kiosk at 2:58pm.
Jonathan was working behind the desk and said that it would take over 30 minutes to print 13 photos. Seeing as it wasn’t busy I paused but accepted to wait. At 3:25pm I returned to the desk. No one was at the desk. After about 4 mins Brian comes over and I hand him my receipt and told him I’m back to collect my photos. He seemed confused and couldn’t communicate. After a few mins of silence and Brian clicking the keyboard, he said that they should print soon. Again waiting patiently at the unmanned desk, I noticed the photos weren’t printing. It was now 3:45. Brian returned to desk to deal with another customer and the photos finally print. All 13 of them. Jonathan then arrived back from his well earned lunch break and the two begin a conversation in front of me, completely ignoring me. 3:50pm I leave.
What a complete and utter disgrace. I hope Jonathan enjoyed his well earned 40 min lunch break.

31 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Chris,

We appreciate you bringing this to our attention. We are sorry to hear about the long wait time and lack of communication you experienced while trying to collect your photos. Please email customer@support.harveynorman.ie with the details, so we can investigate this with the relevant team.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Very good experience

Very good experience, helpful people.

15 de agosto de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Frederic,

We're glad you had a positive experience with our helpful team. Thank you for your feedback!

Kind regards,
Sean

Classificada 5 em 5 estrelas

android box

every fast quick and collect

15 de agosto de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Peter,

We're glad you found our service fast and efficient. Thank you for your positive feedback; we appreciate it.

Kind regards,
Sean

Classificada 5 em 5 estrelas

Outstanding service and store, very clean

One of the few stores with outstanding service. Recently I also purchased a washer and the gentleman working in the department knew a lot, I mean, a lot, about washers which made our choice much easier, especially since I had already made my mind which machine to buy. Highly recommend!

27 de janeiro de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Tony,

We appreciate you taking the time to share your positive experience. We're happy to hear that the expertise of our team made your washer purchase easier. We're glad you were satisfied with our service and highly recommend us!

Kind regards,
Sean

Classificada 5 em 5 estrelas

Very good delivery driver and…

Very good delivery driver and electrician excellent service 👌💯

7 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Linda,

We appreciate you taking the time to leave this review. We are delighted to hear that you received excellent service from the delivery driver and electrician.

Many thanks,
Katie.

Classificada 2 em 5 estrelas

Click and Collect

Click and Collect - first time using this but to no avail as waited over 15mins and nobody came out with our purchase.
Had to go into store, met with friendly gentleman who took our order number and collected our paid purchase. We let him know we were out in car over 15mins waiting at click and Collect after availing of the so called service

4 de agosto de 2025
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Hi Grainne,

Thank you so much for taking the time to leave this review. We are extremely sorry to hear this, your feedback is greatly appreciated and will be brought to the attention of the relevant team for review. If we can assist with anything further, please let us know.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Well happy

Well happy , great service

6 de agosto de 2025
Opinião espontânea
logótipo da Harvey Norman Ireland - Little Island

Resposta da Harvey Norman Ireland - Little Island

Good afternoon,

We are so happy to learn that you are pleased with the great service you received. Thank you for sharing your positive experience with us.

Many thanks,
Katie.

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