Harvey Norman Ireland - Swords Opiniões 

1216
•
TrustScore: 4.5 em 5

4,4

Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

So impressed with the member of staff Fiona ,who works at the photo centre in Harvey Norman.Fiona went above and beyond to help put together a beautiful birthday card for me as well as serving 5 oth... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was dealing with Francis my husband watch stopped working. I explained my husband has terminal cancer was so respectful about insurance. I choose a watch with his help. There was a problem with di... Ver mais

Classificada 5 em 5 estrelas

Bought a new integrated washing machine from Harvey Normal in Airside Swords and was met with a gentleman, Sanjay, who was very helpful and gave us great information when deciding on a washing machine... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I bought a product on September 12, 2026, with a scheduled pickup date of September 18, 2026. By September 20, I hadn't heard anything, so I called the store to clarify the timeline. The person who an... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Loja de artigos domésticos
  4. Loja de computadores e acessórios
  5. Loja de máquinas de lavar roupa e máquinas de secar roupa
  6. Loja de mobília para quartos
  7. Loja de telemóveis

Sobre Harvey Norman Ireland - Swords

Escrito pela empresa

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Escrito pela empresa

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Informações de contacto

  • Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlanda

  • 01 8909900

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
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1 estrela

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4,4

Todas as opiniões

(1216)

8264 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Good quality product

Good quality product. Quick delivery.

14 de abril de 2026
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Brian,

We are so happy to hear you enjoyed the quality of our product and appreciated the fast delivery! Thank you for your wonderful feedback.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Excellent Customer Service ⭐️⭐️⭐️⭐️⭐️

I bought a new bed from Harvey Norman Airside Swords and it was delivered on Friday 10th July 2026, I was kept updated at all times and received a text message to say my delivery would be between 9am-11am, I then received a call also from the delivery men to confirm and by 9.30am it was all done 😍 new bed delivered and put together and old bed taken away, the delivery men were very professional and very friendly, talking away to me like I’d known them years which was so nice, I couldn’t believe how fast they had got everything done , absolutely amazing job the guys done and I’m very impressed, grateful and thankful to them, they done their job so efficiently, I cannot recommend them enough, thanks very much guys ⭐️⭐️⭐️⭐️⭐️

10 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Georgie,

We are so happy to hear about your excellent experience with our delivery team! It's wonderful to know that we kept you well-informed and that our team provided such professional and friendly service. We truly appreciate your kind words and your high recommendation. We are grateful for your positive feedback!

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Ordered a couch and an American fridge…

Ordered a couch and an American fridge freezer from Harvey Norman. Organised a delivery date to suit me and there was no hassle. Fair play to guys for doing all the work in assembling it. Special shout out to Damien and Deko went above and beyond to help us. Would highly recommend them. To the sales assistants in both Swords and Liffey Valley. Than you so much for your guidance and input. Cant fault the service but will only recommend them to my family and friends

9 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Noely,

We're so happy to hear about your positive experience with your recent purchase and delivery. It's wonderful to know our team provided excellent guidance and that the delivery crew went above and beyond. We appreciate your kind words and recommendation!

Kind Regards,
Conor

Classificada 5 em 5 estrelas

Catherine had great customer service

Catherine had great customer service, calm,friendly and very informative regarding the sale.

7 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Deborah,

We are so happy to hear that you experienced great customer service and found our staff to be calm, friendly, and informative regarding your sale. Thank you for your kind words!

Kind Regards,
Conor

Classificada 1 em 5 estrelas

If you enjoy taking annual leave just…

If you enjoy taking annual leave just to wait for a delivery, Harvey Norman's delivery service is for you.

The promised delivery window was a very convenient 8:00 AM to 6:00 PM—just a casual 10-hour slot. I arranged my entire working day around it.

The driver called once in the morning. I couldn't answer immediately, but I called back within 3 minutes. No answer. I left a voicemail. Sent a text. Then spent the rest of the day trying to reach them with more calls and messages. Complete silence.

It felt like I'd missed the one and only boarding call for a flight—except instead of missing my flight, I apparently lost the privilege of communicating with my delivery driver. One missed call, and you're banished to voicemail forever.

After waiting all day with no updates, I finally assumed I was being punished for not answering the phone on the first ring.

The delivery eventually arrived... at 7:30 PM, well outside the already enormous delivery window.

The product was delivered, but the communication was one of the worst delivery experiences I've had. A 10-hour delivery window is unreasonable, and a system where customers get exactly one chance to answer a call—but can't reach the driver even minutes later—is incredibly frustrating.

Hopefully Harvey Norman improves this process, because customers shouldn't have to spend an entire day guessing whether their delivery is still happening.

30 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Utpal,

We sincerely apologize for the frustrating delivery experience you encountered. The extended delivery window and the communication breakdown with the driver are certainly not the standard we aim for. We understand how inconvenient it is to dedicate an entire day to a delivery, and we regret the stress this caused. We are reviewing our delivery and communication processes to prevent similar situations in the future. Please email the details to our customer support team, as they will be able to look into this further. customer@support.harveynorman.ie


Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Excellent communication with the…

Excellent communication with the delivery driver, delivery made when it was supposed to be, driver and his colleague very nice and helpful

29 de junho de 2026
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Jeremy,

We're so pleased to hear that our delivery team provided excellent communication and that they were very nice and helpful. Thank you for your kind feedback!

Kind Regards,
Victoria

Classificada 5 em 5 estrelas

Dishwasher install

The driver and his co worker were excellent. We had a time frame and he rang to see if they could come earlier. When they arrived they were professional and friendly. Tommy, who fitted the dishwasher was very neat clean and precise. He took his time and fitted the machine perfectly.
Great lads and a great service

3 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Gerard,

We're delighted to hear about your excellent experience with our team. It's wonderful that they were professional, friendly, and ensured your dishwasher was fitted perfectly. Thank you for your kind words!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Very impressed

2 de julho de 2026
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Marc,

We are so happy to hear that you were impressed with our service. Thank you for your wonderful feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

The product came very quickly and…

The product came very quickly and everything was correct and I'm very pleased with the product.

28 de junho de 2026
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Ann,

We're so glad your product arrived quickly and was correct! We appreciate you sharing your positive experience with us.

Kind Regards,
Victoria

Classificada 5 em 5 estrelas

Excellent highly recommend

Excellent highly recommend

27 de junho de 2026
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Darwin,

Thank you for your feedback.
We're delighted to hear you had an excellent experience. Thank you for your recommendation – we really appreciate your kind comments and support.

Kind regards,

Victoria

Classificada 5 em 5 estrelas

Everything went smoothly and quickly…

Everything went smoothly and quickly from buying to delivery. Informed of delivery time and specific window making it easier just adjust my workday around the delivery.

1 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Karl,

We're so pleased to hear that your experience, from buying to delivery, was smooth and quick. It's wonderful that the delivery time and specific window made it easier to adjust your workday.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Sofa Bed.

They did a great job considering they had to climb up three flights of stairs. And they were quick with the assembly. They also called ahead of delivery to let me know when they would arrive.

1 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Maria,

We're so glad to hear about your positive delivery experience! It's wonderful to know our team managed the stairs well and assembled everything quickly. We appreciate you sharing your feedback.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Good delivery

I got a call, early in the morning telling me my delivery was 15 mins away. This was a great relief for me as I had an appointment to keep. They were there in 15 mins, the driver and his helper were friendly and efficient and brought my furniture into the room for me. Top class service. I have No problem recommending them.

1 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Mary,

We are delighted to hear about your positive delivery experience. It's wonderful that our team's timely communication and efficient service helped with your appointment. We appreciate your kind words and recommendation!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Excellent customer service

I was kept informed every step of the way about my delivery. The two lads quickly and efficiently put my chairs together and took away the packaging. They were pleasant and polite to deal with. Great customer service

30 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Anne,

We're so pleased to hear you were kept informed about your delivery and that our team efficiently assembled your chairs and removed the packaging. We appreciate your kind words about their pleasant and polite service.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Sales staff very friendly helpful and…

Sales staff very friendly helpful and lots of advice about different products
Delivery very quick
Delivery guys on time and efficient

27 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Denise,

We appreciate your feedback. We're so happy to hear that our sales team was friendly and helpful, and that the delivery was quick and efficient. Thank you!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Saji in home electronic swords

I had a fantastic experience shopping at Harvey Norman, thanks to Saji in the Home Electronics section.

On my first visit, I placed an order for all of my home appliances based on the initial advice I received. The following day, I met Saji, and he took the time to carefully review my entire order. He identified a few items that weren’t the best fit for my home and recommended better alternatives. Thanks to his knowledge and attention to detail, I ended up with appliances that were a perfect fit for my house.

When my dishwasher developed an issue and had to be returned, Saji also went above and beyond to support me. He made sure a replacement order was placed and guided me through the entire process, making everything as smooth and stress-free as possible.

Saji’s professionalism, product knowledge, and commitment to customer service were outstanding. I highly recommend asking for him if you’re shopping for home appliances at Harvey Norman. Thank you, Saji!

27 de maio de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Talha,

We are so pleased to hear about your fantastic experience with us. It's wonderful to know that our team member provided such exceptional service, from offering tailored advice on your initial appliance order to assisting you seamlessly with a replacement. We always aim to ensure our customers find the perfect items for their homes and receive outstanding support when needed. Your kind words truly highlight the dedication and knowledge we strive to provide. Thank you for sharing your positive feedback; it means a great deal to us.

Many thanks,
Katie.

Classificada 3 em 5 estrelas

Delivery lads were fantastic

Delivery lads were fantastic, lovely guys! Unfortunately they were not given the full instructions from HN to assemble my elderly mother’s bed, so they delivered and left. This caused huge stress to my mam. Eventually HN sent someone to assemble the bed.

27 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Linda ,

Thank you for your feedback. We are truly sorry to hear about the stress this caused your mother. We are reviewing our internal communication processes to prevent this from happening again.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Timely and efficient

Guys arrived at promised time. They were polite and very efficient.

24 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Lesley,

We are so glad to hear our team arrived on time and were polite and efficient. Thank you for your feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

What pleasure to buy off Harvey Norman

What pleasure to buy off Harvey Norman. Ben in the tv area was really really good and very informative on my selection of tv and made the process so easy for me. Loads of knowledge without blinding me by science. Thanks again team

21 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords

Hi Anthony,

We're so pleased you had such a positive experience with us! It's wonderful that our team member was informative and made your selection process easy. Thank you for your kind words!

Kind Regards,
Kevin

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