So impressed with the member of staff Fiona ,who works at the photo centre in Harvey Norman.Fiona went above and beyond to help put together a beautiful birthday card for me as well as serving 5 oth... Ver mais
A empresa respondeu
Unit 5, Airside Retail Park, Swords, K67 H364 Swords, Co. Dublin, IE
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
So impressed with the member of staff Fiona ,who works at the photo centre in Harvey Norman.Fiona went above and beyond to help put together a beautiful birthday card for me as well as serving 5 oth... Ver mais
A empresa respondeu
I was dealing with Francis my husband watch stopped working. I explained my husband has terminal cancer was so respectful about insurance. I choose a watch with his help. There was a problem with di... Ver mais
Bought a new integrated washing machine from Harvey Normal in Airside Swords and was met with a gentleman, Sanjay, who was very helpful and gave us great information when deciding on a washing machine... Ver mais
A empresa respondeu
I bought a product on September 12, 2026, with a scheduled pickup date of September 18, 2026. By September 20, I hadn't heard anything, so I called the store to clarify the timeline. The person who an... Ver mais
A empresa respondeu
Escrito pela empresa

Escrito pela empresa

Unit 5, Airside Retail Park, Swords, K67 H364, Swords, Co. Dublin, Irlanda
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Harvey Norman Ireland - Swords
I bought a new bed from Harvey Norman Airside Swords and it was delivered on Friday 10th July 2026, I was kept updated at all times and received a text message to say my delivery would be between 9am-11am, I then received a call also from the delivery men to confirm and by 9.30am it was all done 😍 new bed delivered and put together and old bed taken away, the delivery men were very professional and very friendly, talking away to me like I’d known them years which was so nice, I couldn’t believe how fast they had got everything done , absolutely amazing job the guys done and I’m very impressed, grateful and thankful to them, they done their job so efficiently, I cannot recommend them enough, thanks very much guys ⭐️⭐️⭐️⭐️⭐️

Resposta da Harvey Norman Ireland - Swords
Ordered a couch and an American fridge freezer from Harvey Norman. Organised a delivery date to suit me and there was no hassle. Fair play to guys for doing all the work in assembling it. Special shout out to Damien and Deko went above and beyond to help us. Would highly recommend them. To the sales assistants in both Swords and Liffey Valley. Than you so much for your guidance and input. Cant fault the service but will only recommend them to my family and friends

Resposta da Harvey Norman Ireland - Swords
Catherine had great customer service, calm,friendly and very informative regarding the sale.

Resposta da Harvey Norman Ireland - Swords
If you enjoy taking annual leave just to wait for a delivery, Harvey Norman's delivery service is for you.
The promised delivery window was a very convenient 8:00 AM to 6:00 PM—just a casual 10-hour slot. I arranged my entire working day around it.
The driver called once in the morning. I couldn't answer immediately, but I called back within 3 minutes. No answer. I left a voicemail. Sent a text. Then spent the rest of the day trying to reach them with more calls and messages. Complete silence.
It felt like I'd missed the one and only boarding call for a flight—except instead of missing my flight, I apparently lost the privilege of communicating with my delivery driver. One missed call, and you're banished to voicemail forever.
After waiting all day with no updates, I finally assumed I was being punished for not answering the phone on the first ring.
The delivery eventually arrived... at 7:30 PM, well outside the already enormous delivery window.
The product was delivered, but the communication was one of the worst delivery experiences I've had. A 10-hour delivery window is unreasonable, and a system where customers get exactly one chance to answer a call—but can't reach the driver even minutes later—is incredibly frustrating.
Hopefully Harvey Norman improves this process, because customers shouldn't have to spend an entire day guessing whether their delivery is still happening.

Resposta da Harvey Norman Ireland - Swords
Excellent communication with the delivery driver, delivery made when it was supposed to be, driver and his colleague very nice and helpful

Resposta da Harvey Norman Ireland - Swords
The driver and his co worker were excellent. We had a time frame and he rang to see if they could come earlier. When they arrived they were professional and friendly. Tommy, who fitted the dishwasher was very neat clean and precise. He took his time and fitted the machine perfectly.
Great lads and a great service

Resposta da Harvey Norman Ireland - Swords
Items not delivered

Resposta da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords
The product came very quickly and everything was correct and I'm very pleased with the product.

Resposta da Harvey Norman Ireland - Swords

Resposta da Harvey Norman Ireland - Swords
Everything went smoothly and quickly from buying to delivery. Informed of delivery time and specific window making it easier just adjust my workday around the delivery.

Resposta da Harvey Norman Ireland - Swords
They did a great job considering they had to climb up three flights of stairs. And they were quick with the assembly. They also called ahead of delivery to let me know when they would arrive.

Resposta da Harvey Norman Ireland - Swords
I got a call, early in the morning telling me my delivery was 15 mins away. This was a great relief for me as I had an appointment to keep. They were there in 15 mins, the driver and his helper were friendly and efficient and brought my furniture into the room for me. Top class service. I have No problem recommending them.

Resposta da Harvey Norman Ireland - Swords
I was kept informed every step of the way about my delivery. The two lads quickly and efficiently put my chairs together and took away the packaging. They were pleasant and polite to deal with. Great customer service

Resposta da Harvey Norman Ireland - Swords
Sales staff very friendly helpful and lots of advice about different products
Delivery very quick
Delivery guys on time and efficient

Resposta da Harvey Norman Ireland - Swords
I had a fantastic experience shopping at Harvey Norman, thanks to Saji in the Home Electronics section.
On my first visit, I placed an order for all of my home appliances based on the initial advice I received. The following day, I met Saji, and he took the time to carefully review my entire order. He identified a few items that weren’t the best fit for my home and recommended better alternatives. Thanks to his knowledge and attention to detail, I ended up with appliances that were a perfect fit for my house.
When my dishwasher developed an issue and had to be returned, Saji also went above and beyond to support me. He made sure a replacement order was placed and guided me through the entire process, making everything as smooth and stress-free as possible.
Saji’s professionalism, product knowledge, and commitment to customer service were outstanding. I highly recommend asking for him if you’re shopping for home appliances at Harvey Norman. Thank you, Saji!

Resposta da Harvey Norman Ireland - Swords
Delivery lads were fantastic, lovely guys! Unfortunately they were not given the full instructions from HN to assemble my elderly mother’s bed, so they delivered and left. This caused huge stress to my mam. Eventually HN sent someone to assemble the bed.

Resposta da Harvey Norman Ireland - Swords
Guys arrived at promised time. They were polite and very efficient.

Resposta da Harvey Norman Ireland - Swords
What pleasure to buy off Harvey Norman. Ben in the tv area was really really good and very informative on my selection of tv and made the process so easy for me. Loads of knowledge without blinding me by science. Thanks again team

Resposta da Harvey Norman Ireland - Swords
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