Harvey Norman Ireland - Tralee Opiniões 

244
•
TrustScore: 4.5 em 5

4,4

Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Easy to order the Shark vacuum cleaner off the website...good speedy notification product was ready to pick up. Good efficient assistance at the Tralee store.

A empresa respondeu

Classificada 1 em 5 estrelas

Good morning, I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de móveis
  2. também em
  3. Loja de artigos domésticos
  4. Loja de computadores e acessórios
  5. Loja de máquinas de lavar roupa e máquinas de secar roupa
  6. Loja de mobília para quartos
  7. Loja de telemóveis

Sobre Harvey Norman Ireland - Tralee

Escrito pela empresa

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Escrito pela empresa

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Informações de contacto

  • Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Irlanda

  • 066 7164900

4,4

Excelente

TrustScore: 4.5 em 5

244 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,4

Todas as opiniões

(244)

7963 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The store manager in Tralee Stephen was…

The store manager in Tralee Stephen was phenomenal great customer service

12 de novembro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Andile,

We are so pleased to hear that you had such a wonderful experience at our Tralee branch. It is great to know that our store manager provided you with excellent customer service during your visit. Thank you for sharing your lovely feedback with us.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Easy to order the Shark vacuum cleaner…

Easy to order the Shark vacuum cleaner off the website...good speedy notification product was ready to pick up. Good efficient assistance at the Tralee store.

31 de outubro de 2026
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

HI John,

We are pleased to hear that you found the online ordering process straightforward and that your item was ready for collection so quickly. It is also great to know that you received helpful and efficient service from our team when picking up your new vacuum cleaner.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Ordered online

Ordered online. Ready to collect within 12 minutes. Got phone call saying ready to collect. Went to collect shop was very busy and i had item in car within 4 minutes. Very quick service. Sean in tralee shop for the tv section very nice to deal with.

31 de outubro de 2026
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Graham,

We are glad you enjoyed your experience with our quick online collection service. It is great to hear that our team contacted you promptly and made the pickup process so efficient despite the busy environment. We appreciate your kind words about our helpful staff member who assisted you with your television purchase.

Kind Regards,
Adam

Classificada 4 em 5 estrelas

The service was quick and they let u…

The service was quick and they let u know when they are on the way so you can arrange to have someone there if your not there yourself. The driver was very pleasant and helpful

25 de outubro de 2026
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Tina,

We appreciate your feedback. We are so pleased to hear that you found the service quick and that our delivery communication was helpful for making arrangements. It is also wonderful that the driver was pleasant and supportive during your delivery.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

It was very efficient in terms of…

It was very efficient in terms of delivery of the product I ordered, and the staff in the Tralee branch were very helpful.

20 de outubro de 2026
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Andrew,

We appreciate your wonderful feedback. We are so pleased to hear that your order was delivered quickly and that our team members in the local branch were incredibly helpful.

Kind Regards,
Adam

Classificada 5 em 5 estrelas

Very efficient and prompt with action…

Very efficient and prompt with action as item I ordered was back ordered got message the minute it came in and I was in and collected in minutes no hassle

10 de outubro de 2026
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi John,

We are so pleased to hear that you experienced such a quick and efficient service. It is wonderful that you were notified immediately when your back-ordered item arrived and that the collection process was completely hassle-free for you.

Kind Regards,
Victoria

Classificada 5 em 5 estrelas

Tralee Harvey Norman

I had cause to visit the Tralee Harvey Norman at the weekend. I had purchased a new printer online and as soon as I opened the box I realised I had not ordered the correct item. I took it to the Tralee branch and explained my error. The sales assistant explained what I should do and the matter was sorted very quickly. The three staff members I dealt with were extremely polite, knowledgeable and helpful. The first person I met told me to take the item to the tech counter to get it checked, the second verified the item had not been set up or used and the third showed me what options I had in relation to a different model. I it was very smooth and well handled. Thank you Harvey Norman and well done.

27 de setembro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Jerry,

We are so pleased to hear about your positive experience at our Tralee branch! It's wonderful to know that our team was able to assist you efficiently and professionally with your printer exchange. We always aim to provide knowledgeable and helpful service, and we're glad this was reflected in your visit. Thank you for sharing your kind words; we truly appreciate your feedback.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Just wanted to give a shout out to Steven in Tralee store

Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store.

Steven couldn’t have done enough to help with order a laptop, and when there was a slight issue, he was immediately helpful and found a solution with absolutely no stress for me.

Steven should be training in all the customer service people.

What a gentleman.

Thank you for all your help Steven.

I’d buy again from Harvey Norman just because I know I’d get excellent support from this employee.

28 de setembro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Trish,

We are absolutely thrilled to hear about your exceptional experience. It's wonderful to know that a member of our team went above and beyond to assist you with your laptop order, ensuring a stress-free resolution to a minor issue. We truly appreciate your kind words about their dedication to customer service.

Kind Regards,
Victoria

Classificada 1 em 5 estrelas

Total runaround

Good morning,
I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve been onto the store they directed me to the Customer care email and I received an email stating I should contact the Tralee store? Can anyone help me to get this order transferred to the limerick store today so I can collect it please ? Many thanks

18 de junho de 2026
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Joseph,

Thank you so much for taking the time to leave this review. Sincere apologies for the inconvenience caused, if this issue has not yet been resolved, please e-mail us at customer@support.harveynorman.ie and we can have this looked into for you.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

Shop attendance were friendly yet…

Shop attendance were friendly yet professional with in depth knowledge of the products. They had time to listen to the needs I expected in the products

15 de setembro de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Veronica,

We appreciate your positive feedback! We're delighted to hear that our team members were friendly, professional, and knowledgeable about our products. It's wonderful that they took the time to understand your needs.

Many thanks,
Katie.

Classificada 5 em 5 estrelas

I could not recommend Harvey Norman…

I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout with follow up calls. Her knowledge is second to none, would not hesitate to deal with them again and especially Tina. Thank you Tina

20 de agosto de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Patricia,

We are so pleased to hear about your wonderful experience and that our team member provided such exceptional service and follow-up calls. It's fantastic that their knowledge was second to none, and we appreciate your kind words.

Kind Regards,
Victoria

Classificada 5 em 5 estrelas

Photobook Tralee Dylan

Tralee Harvey Norman shop. I spent several hours doing a photo book in mid August. My first time to do a photobook and under pressure for upcoming event. But the absolute kindness, patience and help shown me by a young man called Dylan was truly remarkable. I kept changing my mind, he kept coming back to me to check on me and show me what to do, showing me quiet respect. I got my photo-book and was very happy. Thank you Dylan.
I would also like to add that all my experiences at Harvey Norman Tralee have been excellent. I find the staff exceptionally helpful and I travel miles for their customer service.

12 de agosto de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Mary,

We are absolutely delighted to hear about your wonderful experience and the exceptional service you received. It's fantastic to know that our team's patience and helpfulness made such a positive impact. We truly appreciate your kind words and look forward to assisting you again.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Gaming Pc

Went to have a look for a gaming pc in Tralee and was assisted by Tomas Ziga. He was knowledgeable about all components, very friendly and knew exactly what I wanted and directed me to the right product immediately.

14 de agosto de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Gabrielle,

We're so pleased to hear about your positive experience in our store. It's wonderful that our team member was knowledgeable and helpful in finding the right product for you. Thank you for your kind feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Steven - manager review

I was dealing with Steven, the manager in the Electronics Department at Harvey Norman Tralee today, and I received excellent customer service. He was friendly, knowledgeable, and went out of his way to help both me and my girlfriend. He took the time to answer all of our questions without any pressure and made the whole experience easy and enjoyable.

All of the staff we dealt with were friendly, attentive, and quick to ask if we needed any assistance, which made us feel very welcome throughout our visit.

Steven is a real credit to the store, and I wouldn’t hesitate to recommend both him and Harvey Norman Tralee. Highly recommended!

2 de agosto de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi D Murphy,

We are delighted to hear about your excellent experience in our store. It's wonderful to know that our team provided friendly, knowledgeable, and helpful service, making your visit easy and enjoyable. We appreciate you acknowledging their dedication and commitment to great service. Thank you for your positive feedback!

Kind Regards,
Kevin

Classificada 2 em 5 estrelas

Photo/gift service not very competent

Photo/gift service not very competent. Advised 4-5 days for a photo gift only to be told on the 5th day of waiting that I was "wrongly" advised and it would be 2 weeks. Mis informed by staff lead to a special gift being delayed by over 1 week. Not impressed. Could have gone elsewhere.

30 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Grace,

We sincerely regret the miscommunication regarding the timeline for your photo gift. We understand how frustrating it is when expectations are not met, especially for a special item. We are reviewing our internal processes to prevent similar issues.

Kind Regards,

Victoria

Classificada 5 em 5 estrelas

The lads over are so helpful I have a…

The lads over are so helpful I have a 5year old son who is non verbal autistic and he has broke a few tablets to say the least and the boys are always so helpful Darragh O’Brien and Thomas always make me feel good leaving cause I always feel so bad going in cause he broke another one

28 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Tamara,

We truly appreciate you sharing your positive experience with us. We are so glad to hear that our team has been helpful and understanding during your visits. We always aim to provide a supportive environment for all our customers, and it means a lot to know we've made a difference. Thank you for your kind words.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service! Dylan was amazing, so helpful & great attitude! Would highly recommend 👌

23 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Mela,

We are so pleased to hear you received fantastic service and that our team member was amazing, helpful, and had a great attitude. We appreciate your kind words!

Kind Regards,
Victoria

Classificada 5 em 5 estrelas

Trevor was great

Trevor was great. Very knowledgeable, helpful and friendly. Thanks Trevor.

15 de julho de 2026
logótipo da Harvey Norman Ireland - Tralee

Resposta da Harvey Norman Ireland - Tralee

Hi Stephanie,

We are so happy to hear that our team member was knowledgeable, helpful, and friendly. We truly appreciate your kind words.

Kind Regards,
Victoria

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