Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... Ver mais
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Localização
Alterar localizaçãoUnit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
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Leia as opiniões dos outros
I had cause to visit the Tralee Harvey Norman at the weekend. I had purchased a new printer online and as soon as I opened the box I realised I had not ordered the correct item. I took it to the Trale... Ver mais
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Good morning, I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve be... Ver mais
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I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Tralee
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Irlanda
- 066 7164900
4,4
Excelente
238 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fabulous service quick delivery and…
Fabulous service quick delivery and excellent product. Thank you
14 de maio de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Tralee
Hi Yvonne,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with your recent order and you are happy with your product. If we can assist you further please do not hesitate to contact us. Kind Regards Kevin
Great store with great staff.
11 de maio de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi Eric,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us, we really appreciate your feedback. We hope to see you in-store again soon!
Many thanks,
Katie.
Very helpful friendly staff
9 de maio de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi Fergus,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us, and hope that you are pleased with your purchase. We hope to see you in-store again soon!
Many thanks,
Katie.
Smart watch
Very happy with my purchase in Harvey Norman Tralee.Staff were very good and helpful .
14 de abril de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi Brendan,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with our Tralee team and they will be delighted with your review. Please do not hesitate to contact us If we can assist you further. Kind Regards, Kevin
Excellent support provided by Tina in Tralee store
I would like to commend staff member Tina on the excellent support she provides to customers. Her knowledge of the products on the shop floor is second to none. She provided me with advice to fix my washing machine that saved me the fee of calling out a service man. She suggested a potential blocked filter & was able to advise me where to access it and how to clear it. It worked a treat and saved me ££. Thank you Tina!
5 de abril de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Tralee
Hi Siobhan,
Thank you for taking the time to leave this review. We are delighted to hear of your recent experience with Tina t in our Tralee store and she will love reading your feedback. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
Excellent service
2 de abril de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi Martina,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
Ease of use on the website
Ease of use on the website, surprisingly large range of items for sale online that I never saw in store & so far great communication 😃
26 de março de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi Graham,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience, and hope you are pleased with your purchase. We hope to see you in store again soon!
Many thanks,
Katie.
item well priced and available
24 de março de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi Vincent,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience, and hope you are pleased with your purchase. We hope to see you in store again soon!
Many thanks,
Katie.
Exceptional Customer Service…
Huge appreciation and praise for Darragh in your photo counter in Tralee. On a very sad for me he helped me to connect, sort, size and printing photos that I needed for a funeral mass. I could not speak through my tears and grief and he never asked but managed to communicate with me got my job done, whilst attending to 3 other customers in the 20 minutes I was there. His customer service etiquette is outstanding. He is a true professional and deserves acknowledgment and recognition for doing such an exceptional job and taking pride in his work. He is a true brand ambassador for your store. His professionalism, kindness and support will not be forgotten and sets the bar for all Harvey Norman employees. Thank you Darragh.
20 de março de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Tralee
Hi Margaret,
Thank you so much for taking the time to leave this review. We are delighted to hear of your experience with Darragh in our Tralee store and he will be delighted with your kind words. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
Resposta da Harvey Norman Ireland - Tralee
Hi John,
Thank you so much for taking the time to leave this review. We are delighted to hear of your experience with the delivery of your order. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
Not great service
Came in on a Sunday as I work late all week so was my opportunity to collect the item. Got there and was told they had 3 in the back and they would get it if we waited. I had a 4 yr old with me and we waited 30-40 minutes to only have them come and tell us the item was on a high shelf and we would have to come back another day. Very disappointing after waiting around all day. I explained my partner would have to get it the next day. He went in and they asked him for my id which he obviously didn’t have. They went back and forth could they give it to him or not despite him having the email confirmation and eventually gave it to him but overall not great experience
16 de fevereiro de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi Triona,
Thank you for taking the time to leave this review. I am sorry to hear of your experience with the collection of your online order and i have requested the relevant team look into this further with the team. If we can assist you further please do not hesitate to contact us. Kind Regards, Kevin
The delivery time was brilliant!
The delivery time was brilliant!, I ordered it on Sunday and it was here on Tuesday
17 de fevereiro de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi Lexie,
Thank you so much for taking the time to leave this review. We are delighted to hear of your recent ordering experience with us, your comments are greatly appreciated. We hope to chat to you again soon!
Many thanks,
Katie.
Pure rudeness at the till
Pure rudeness at the till, chewing gum and ignorant, having a shouting conversation with a colleague while serving ... at least their products aren't exclusive, good if you want a bit of rudeness in your day
18 de fevereiro de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Tralee
Hi Mark,
Thank you for taking the time to leave this review. We are very sorry to hear this. Can you please email us directly with the details of this so we can look into it with the relevant management team?
customer@support.harveynorman.ie
Kind regards,
Sean
Great service it was at my door the day…
Great service it was at my door the day after I ordered
10 de fevereiro de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi Edward,
Thank you for taking the time to leave this review. We are delighted to hear that you received delivery of your order so quickly. We hope to hear from you again soon!
Many thanks,
Sean
You did not complete my order
You did not complete my order. You sent a screen protector without the wipes cloth and alcohol cleaner how did you expect me to install it without all that?
9 de fevereiro de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi William,
Thank you for taking the time to leave this review. We are very sorry to hear this. If this remains unresolved can you please email us directly so we can look into this for you?
customer@support.harveynorman.ie
Kind regards,
Sean
I recommend Harvey Norman nice prices, good service and quality products!
I liked the service andcompetence of the sellers and the comfortable atmosphere in the store.
15 de fevereiro de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Tralee
Hi Anatolii,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our Tralee teams. If we can assist you further please do not hesitate to contact us. Kind Regards Kevin
I got wonderful Customer Service &…
I got wonderful Customer Service & Great advice on choosing my Music BT speaker. I was so happy with my purchase of a JBL Charge 5 BT Speaker. Excellent service as I had no idea what kind of system I needed.
Thank you again. Rosalyn
11 de fevereiro de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Tralee
Hi Rosalyn, thank you for taking the time to leave this review. I am delighted that you were given great advise in regards to your JBL speaker. If you require any further assistance in the future please don't hesitate to reach back out. Best wishes Lillie
Bought a product on line .Gave…
Bought a product on line .Gave instructions about Delivery. THEY WERE Followed to the letter..very happy with the product. Will use this service again
6 de fevereiro de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Tralee
Hi John,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with your order and our service. If we can assist you further please do not hesitate to contact us . Kind Regards Kevin
Serious delivery issues was almost a…
Serious delivery issues was almost a month wait.
When it did arrive it was a used/ damaged item
Some staff were almost rude on trying to resolve issues.
Never going back
8 de janeiro de 2025
Opinião espontânea
Resposta da Harvey Norman Ireland - Tralee
Hi Graeme,
Thank you so much for taking the time to leave this review. We are extremely sorry to hear of your recent experience with our delivery service. Can you please e-mail the details of this to customer@support.harveynorman.ie and our teams will be able to investigate this further for you?
Many thanks,
Katie.
Do not buy online if you are not sure you want to keep your product in 100%
I purchased a keyboard online as a gift. The delivery was speedy and efficient but when i received it i was told it was not compatible with the persons computer so i went about returning it. There was not a huge amount of info on how to return things that were bought online, therefore, I had to email them. I was told bring it to a store near you for it to be inspected to see if the packaging was opened(which it wasn’t). The closest store to me is an hour away which was why I bought online in the first place. When I got to the store I waited at least 20 minutes for it to be inspected and then the return itself took another 10 to 15 minutes. I will not be purchasing again from Harvey Norman as it wasted a lot of my day and ended up being the least efficient purchase/return I’ve ever had to do.
3 de fevereiro de 2025
Resposta da Harvey Norman Ireland - Tralee
Hi Kathy,
Thank you for taking the time to leave this review. We are sorry to hear of your experience with your order and we will flag your comments with the relevant teams for review. If we can assist you further please do not hesitate to contact us. Kind Regards Kevin
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