Habe versucht zu bestellen, war noch nicht völlig abgeschossen und Verbindung ist zusammengebrochen. Also habe ich noch mal angefangen und die Bestellung hat funktioniert. Blöd war nur, die abgebro... Ver mais
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Leia as opiniões dos outros
Ich habe Tops mit BH gekauft, die jetzt geliefert wurden. Da sie eine Nummer größer sein müssen, habe ich hatme kontaktiert, hinsichtlich eines Umtausches. Hatme hat schnell reagiert und mir ein An... Ver mais
Die bestellten Artikel waren zu klein. Um Kosten zu sparen erhalte ich die Artikel eine Grösse grösser und muss nur die Versandkosten bezahlen. Unkompliziertes Handling und gutes Produkt!
Blutzuckermessgerät bestellt, falschen Artikel erhalten. Soll auf meine Kosten Artikel nach China retournieren. Sieht aus als ob dies beabsichtigt sei. Viele Ähnlichen Erfahrungen bereits nachträgli... Ver mais
Informações sobre a empresa
Escrito pela empresa
Hatme ist eine führende Online-Shopping-Website, die sich auf den Verkauf hochwertiger Produkte in verschiedenen Kategorien wie Kleidung, Schuhe, Elektronik, Werkzeuge, DIY usw. spezialisiert hat. Wir sind stolz darauf, deutsche Kunden zu bedienen, mit einer jährlichen Gesamtverkaufszahl von über 1 Million Stück, um unseren Kunden qualitativ hochwertige Produkte zu bieten.
Informações de contacto
Alemanha
- customer@hatme.de
- hatme.de
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service !
We ordered two pillows but decided to cancel the order because my wife no longer needed them . Mia was very helpful and arranged a prompt refund of £74.99 . Thank you for really good customer service ! Roy T
I ordered two bras but they were not…
I ordered two bras but they were not the right size. I emailed customer service and they immediately responded. They will send me replacement bras at the correct size. as long as I pay shipping costs. They were very polite and curteous. I would definitely recommend this company for its excellent customer service. Annette Rodeiro
欠陥品の交換有難う御座いました
Although my package arrived damaged
Although my package arrived damaged, the company promptly responded and is sending a replacement. Of the two items I received, the one that was not broken, works beautifully.
Company was excellent to deal with my…
Company was excellent to deal with my questions and queries were dealt very positively and I was very impressed with how quick they responded to my queries
Pantofii achizitionati sunt excelenti
Pantofii achizitionati sunt excelenti. Sunt caldurosi, flexibili si usori. Poti sa stai cu ei multe ore si sa nici nu simti ca ii ai.
Soft-BH
Die BHs sind super bequem und auch optisch ansprechend.
Die Lieferung erfolgt zeitnah.
I ordered two emergency choking aids…
I ordered two emergency choking aids which arrived very quickly I am very impressed. Company very quick in responding to queries would definitely buy from again.
Bras very comfortable
Bras very comfortable. I had to communicate with them for a payment issue that was my fault and they were very nice and respectful. I will buy again.
Excellent service
Excellent service - very quick to respond and first class communication
After receiving goods that were damaged…
After receiving goods that were damaged I was very pleased to be told that they would be replaced. I haven't yet received the new goods but I'm sure they will be here within the next day or so .
This company is a sham
This company is a sham, they have refused consistently to provide me with a returns address, they have used delaying tactic after delaying tactic and to top it off, they have stated that they will only act when I have posted a 5 star review!!! DO NOT BUY FROM THIS COMPANY. I will be reporting them to trading standards.
Ich habe 2 Kissen gekauft
Ich habe 2 Kissen gekauft. Diese entsprechen nicht das was im Shop angeboten wird. Finger weg!!! Schlechte Qualität. Hatme weigert sich eine Rückerstattung zu machen und will, dass man die Ware nach China zurücksendet. Dann wurde noch angeboten die Kissen zu behalten und eine Rückerstattung von 8 €!!?? Sehr unseriös und Betrug!!
The customer service was fine
The customer service was fine. Discrepancies were resolved.
Sprzęt który otrzymałem był co prawda…
Sprzęt który otrzymałem był co prawda uszkodzony ale to tylko elektronika. Zawsze może nawalić. Zajęli się reklamacją wzorowo. Szybka reakcja bardzo im się chwali. Obiecali nowy sprzęt. Czekam na przesyłkę.
Costermer service was very good
Costermer service was very good. Will buy in the future
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