Hazel & Orlaith Opiniões 

41
•
TrustScore: 1.5 em 5

1,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I’m so mad with myself for not checking the reviews first - I became wary when my package was almost 3 weeks arriving from the date I ordered . The jumper I ordered is nothing like the one on the web... Ver mais

Classificada 1 em 5 estrelas

Ordered a dress so angry as I saw one review - thought oh an Irish site don't be fooled biggest scam ever .. No follow up for returns - the "dress" I got was so badly made it's actually funny 🫣😵‍💫c... Ver mais

Classificada 1 em 5 estrelas

This is a scam. They purport to being a Kerry company. They are a crappy Chinese company, producing the lowest quality of goods (Plastic shoes , not leather as advertised). If I could rate it with mi... Ver mais

Classificada 1 em 5 estrelas

Very disappointed with the company. The dress i ordered took ages to arrive. It's different to want i expected. Still trying to return it, sent numerous emails and still no response. Didn't reali... Ver mais

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1,4

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TrustScore: 1.5 em 5

41 opiniões

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Todas as opiniões

(41)

37 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

OMG!! Avoid for all costs

OMG!!! What a scammers!!!!
Dress for €60, you wouldn’t take for free…
You actually could ask to paid to wear something like that
I am disgusted beyond and above
Where did you get the idea that your business is gonna to grow????

2 de outubro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy

Do not buy. I bought a knitted top but it is actually a shiny fabric with the knit design printed on it. Definitely originated in Temu or SHEIN. Avoid this site.

1 de outubro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid Avoid

Avoid Avoid. Size 11 shoe ordered..... received a shoe to fit an elf. Absolutely awful non existent customer service. Looks like im out of 60€.

17 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This is not an Irish company

This is not an Irish company, the quality of the clothes is shocking and when you try to return them they don't seem to want you to return them! AVOID AVOID AVOID I will be reporting them to the CCPC and see they can do something about these scamming shops

28 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This is a scam

This is a scam. Read all the other negative reviews because I had a similar experience. Waited ages for my dress to arrive. The fabric and size was appalling - fit for the bin. When I asked about a refund, I was told I’d have to pay the costs of returning it to Asia and pay customs etc. This is clearly not a shop based in Kenmare. A complete waste of of money.

28 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not deal with this business also…

Do not deal with this business also connected to Clara Boutique.
It’s in China absolute no connection too. To trading in Ireland . Completely misleading and products are awful.
Stay away . These businesses need to be shut down complete scam

25 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Warning

Warning, warning!! Don't give your money to this company. They don't deserve even 1 star. What a scam. They advertise fabulous looking clothes, and advertise a lovely looking shop situated in what looks like main street Kenmare!
They are not an Irish company - the goods come from China. Dress I ordered doesn't resemble in any way what I thought I was getting. Fabric is the cheapest of cheap and so poorly made you couldn't possibly even suck up your mistake and wear it. It's literally fit for the bin and I'm not exaggerating! Didn't bother trying for refund having read other horror stories. Crooks!!! Lesson learned!!!

22 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Wish I had researched this company…

Wish I had researched this company before ordering!!
Assumed it was Irish due to the picture of an actual shop. It took alot longer to receive the pair of shoes constantly changing the delivery date.
Received the shoes wrapped in plastic was my first clue, the second being the shoes looked like a pair you would buy on Temu for 10e. So very disappointed considering I paid over 50e!!! No point in chasing a refund as I have read that is more cost with little satisfaction. Lesson learned, research before buying

19 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I ordered an item on 23rd August and…

I ordered an item on 23rd August and despite saying they post in 1-3 days it was not posted until 31st August. Fast forward today is the 19th September and I have still not received the item and no one is responding to my emails or online contact form. Now reading these other reviews It doesn’t seem to be an Irish store at all. Wish I had researched first!

Just an update on my order…it arrived this week, a month after I ordered it. But as expected the item looks nothing like the original item I ordered. The material is poor and it looks quite cheap compared to the quality I thought I was going to receive. As I will have to pay for my own return and this will probably cost a lot I will probably hold on to it and send it to the charity shop! But an absolute waste of €40!

23 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scam - avoid

Scam - avoid. They are not based in Ireland like they claim. I have still not received my order and now have the hassle of trying to get my money back from my bank.

11 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company is based in China not Galway

Bought from this website was led to believe it was based in Galway.The cost was 49.95 quality of the goods was terrible size was way out .I requested a refund went back and forward for some time with no luck had to go to PayPal to get a return address.
Address was in China and cost another 23 euro to return had to reopen a case with PayPal company refunded .95 cent PayPal closed the complaint avoid this company it's a scam I am out 72 euro cautious ordering online now unless it's a company I know.

1 de dezembro de 2025
Opinião espontânea
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Resposta da Hazel & Orlaith

We are genuinely sorry to read this. Paying for an item that did not fit, then having to chase a return and cover postage on top of it, is not the experience anyone should have with us, and we understand why you feel let down. We would like to look at this properly rather than leave it where it stands, so please email support@hazelandorlaith.com with your order number and we will go through the return costs and what can be put right. Your feedback on sizing has also been passed on to the team so it is looked at.

The Hazel & Orlaith Team

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