My experience with HCL workforce solutions was a beautiful one. I was supported in each step I took and was never left alone. A big Thanks to Nicola for her unrelenting support and guidance. She assi... Ver mais
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Leia as opiniões dos outros
The work is good yes, the pay is fine. I wanno use the opportunity to appreciate the effort of my previous custodian, Chloe, I also appreciate my current, OM Gaur, he’s always available, thank you.... Ver mais
The HCL recruitment consultants George and Kay are easy to reach, they understand my requirements and we work together as a team. The compliance officer Bhavesh makes sure I am fully compliant and... Ver mais
HK The team is reachable and ready to help. I always sent my shifts availability and booked when shifts comes out. My consultants Nadeem and Karan tries their best to book me shifts according to my a... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Since 2002, we’ve been providing short term spot and contingent staffing to public and private health and care providers, helping keep services running for patients and communities with on-framework, sustainable and compliant staffing. Working with our sister brands HCRG Staffing and Sugarman Health and Wellbeing, our mission is to be the first call for sustainable workforce solutions to the NHS and private sector and be the go-to provider for high acquity care and outsourced services across the acute, community and mental health sectors. Through our five branches across the United Kingdom, we’ve placed candidates at more than 450 employers over the last 12 months – and they keep coming back. In fact, we’re the second largest provider of health and care staffing in the country and are listed on every major NHS staffing framework meaning it’s easy (and cost effective) to work with us. Our clients like us because we understand the challenges they face and because we’re in it for the long term. Our candidates like us because we provide them with access to the right roles, at the right time again and again. After all, our group delivers more than 5 million hours of health and care services every year too – so we know what it takes, and we’re here for the journey.
Informações de contacto
33 Soho Square, W1D 3QU, London, Reino Unido
- 020 7451 1451
- info@hcrg.uk.com
- hcrgworkforce.com
4,0
Bom
177 opiniões
Sem histórico recente de solicitação de opiniões
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Shifts are canceled without re-booking
Shifts are canceled without re-booking. Give availabilities and one is not booked. Apart from that everything is okay. Thanks
30 de julho de 2021
Resposta da Hcrgworkforce
Hi Charles,
Thanks for taking the time to review our service. I'm pleased to hear that most things are okay for you.
I have passed your concerns regarding cancelled shifts on to Rosey. She will reach out to your separately. In the meantime, if you need anything, please don't hesitate to contact the team on 0207 451 1451.
All the best, Terence
Poor communication between clients and…
Poor communication between clients and consultants. Late payment or missed payment. I still have outstanding payments of shifts I did in May 2021
30 de julho de 2021
Resposta da Hcrgworkforce
Hi Bhekinkosi,
Thanks for taking the time to review our service. It's disappointing to hear that our service has not met the high standards we pride ourselves by.
I have forwarded your concerns on to Rhys, who will be in contact shortly.
If you need anything in the meantime, don't hesitate to contact the team on 0207 451 1451.
All the best, Terence
Generally is good
Generally is good. Staff are dedicated in terms of finding a shift. For some reason I can't open my online payslips portal to check which shift has been paid which shift hasn't. I emailed the payroll team ask to drop a line of online payslips portal, yet hasn't received any reponse from them, and it's been more then 2 weeks. All I can do is check my bankstatement to see how much much mon they paid me.
29 de julho de 2021
Resposta da Hcrgworkforce
Hi,
Thank you for taking time to review our service. It's great to hear compliments about our staff, and I have passed yours on to Oliver.
I have spoken with Oliver who has resent your login details for the payroll portal by email.
If you have any questions at all, please don't hesitate to reach out to your consultant.
All the best, Terence
Amazing team
Their staff is just amazing and they provide support during the entire journey, even when NHS Trusts don't. I'm very pleased to work with HCL Doctors
29 de julho de 2021
Resposta da Hcrgworkforce
Hi Arturo,
Thanks for taking the time to review our service. It's great to hear that you have found our recruitment process a positive one.
If there's anything at all that you need, please don't hesitate to contact your recruitment consultant.
Thanks,
Penny
Easy to deal with
Easy to deal with. No delays in reimbursement of expenses and payment of salary. I give 4 stars not 5 because slightly irritated by excessively frequent requests and reminders for completion of administrative forms
28 de julho de 2021
Resposta da Hcrgworkforce
Hi James,
Thanks for taking the time to review our service, we really appreciate our candidates views. In terms of compliance we understand sometimes it can be long winded but we always like to make sure all our candidate forms are up to date.
If you ever have any issues please don't hesitate to get in contact with your consultant.
Thanks,
Penny
Communication is not effective.
27 de julho de 2021
Resposta da Hcrgworkforce
Hi Ketayi,
Thank you for taking the time to review our service, I will make sure to pass this information on to your consultant.
Thanks,
Penny
Excellent
Excellent: I recommend for doctors who want to build their medical careers. Good beginning for their career. Excellent team work.
27 de julho de 2021
Resposta da Hcrgworkforce
Hi Neto,
Thank you so much for your review. If there's anything at all you need, please don't hesitate to contact your consultant.
All the best, Penny
feed back
Agency does not respond to calls effectively. Management do not seem to communicate on time. Most of the time I spent half a day calling, calling and when I send urgent message then I get attended.
Previously Some staff in London Office used to call but last three years it feels no communication.
Ex Staff for example Gemma, Terry, Francesca were very good communicators. since then it is not been very good.
27 de julho de 2021
Resposta da Hcrgworkforce
Hi Indumati,
Thanks for taking the time to review our service.
It's disappointing to hear that our communication with you has not met the standards we pride ourselves by.
I have escalated your concerns to our Head of HCL Nursing who will be in contact with you shortly.
Thanks again for choosing to locum with us.
All the best, Terence
Excellent for everything.
27 de julho de 2021
Resposta da Hcrgworkforce
Hi Rosen,
Thank you for taking the time to review our service, it is great to hear you have had a positive experience with us.
Thanks, Penny
HCL don't have price control
I need an increase in payment so that I can book more shift both day and night, the issue of communication gap has been solved.
27 de julho de 2021
Resposta da Hcrgworkforce
Hi Isaac,
Thanks for taking the time to review our service.
I understand that your consultant has since called you to alleviate your concerns and resolved the issue with contacting the team via phone.
If you have any further questions or concerns, please don't hesitate to contact Zoe.
All the best, Terence
Lovely and helpful consultants.
26 de julho de 2021
Resposta da Hcrgworkforce
Hi Esther,
Thank you for taking the time to review our service. I have passed your compliments on to the team.
Thanks, Penny
Excellent communication and clear…
Excellent communication and clear instructions. Always working with your needs
23 de julho de 2021
Resposta da Hcrgworkforce
Hi Mr & Mrs Charaf,
Thanks for taking the time to review our service, it is great to hear such positive words.
Thanks,
Penny
I have as many shifts as I want booked
I have as many shifts as I want booked. Good recruiting guys. I would recommend
22 de julho de 2021
Resposta da Hcrgworkforce
Hi Anastasia,
Thanks for taking the time to review our service. It's great to hear your kind words.
If you need anything at all, please don't hesitate to contact your recruitment consultant.
All the best, Penny
Fantastic company to work for
Fantastic company to work for. They look after sraff wwll
22 de julho de 2021
Resposta da Hcrgworkforce
Hi Alex,
Thank you for taking the time to review our service. I have passed your compliments on to the team.
Thanks,
Penny
They are very good with their staff and…
They are very good with their staff and also very reliable.
22 de julho de 2021
Resposta da Hcrgworkforce
Hi Aminat,
Thank you for taking the time to review our service. I have passed your compliments on to the team.
Thanks, Penny
I’m fed up with chasing my money
I’m fed up with chasing my money, in 5-6 years I’ve only had 1 pay increase, I got £12 with other agency and about £11.43 with this one it’s too low, for the work.
22 de julho de 2021
Resposta da Hcrgworkforce
Hi Anita,
Thanks for taking the time to review our service. It's great to hear from locums who have worked for us for many years.
I have spoken with your recruitment consultant and can confirm that the pay rate of £11.43 is a pre-agreed on-framework rate been the Trust and HCL. Unfortunately, we cannot deviate from these rates.
I understand the pay-issue was in part due to your umbrella company and therefore out of our control, however, I completely appreciate how frustrating delays in payment can be.
Thank you again for choosing HCL Nursing.
Zoe should be giving you a call shortly to confirm everything else is ok.
All the best, Terence
Steve Bushell is always a phone call…
Steve Bushell is always a phone call away to answer any questions I may have and resolve any problems I may have with my pay. Steve always makes me feel valued and I have recommended HCL to my friends. Thank you for making me feel valued.
22 de julho de 2021
Resposta da Hcrgworkforce
Hi Mariene,
Thanks for taking the time to review our service. I'm really pleased to hear that you feel supported and appreciated.
If there's anything at all you need, please don't hesitate to contact your recruitment consultant. I will be sure to forward these kind words on to Steve.
Thanks,
Penny
Professionalism
I have a good experience by working with HCL.
The HCL team is great and I have a prompt response to my inquiries.
Until now, the HCL has found me great job opportunities.
HCL has also gave me the opportunity to complete all my mandatory training and is supportive with my appraisal cycle.
HCL is helping me with a lot of administrative tasks, which let me the time to focus on my job.
21 de julho de 2021
Resposta da Hcrgworkforce
Hi Iuliana,
Thank you for taking the time to leave a review, it's great to see our consultants have helped you develop and further your career. Any issues please don't hesitate to get in contact with your consultant.
Thanks, Penny
Resposta da Hcrgworkforce
Hi Mehmood,
Thanks for taking the time to review our services, we appreciate the positive words.
Thanks,
Penny
I cannot praise Georgina and Kay…
I cannot praise Georgina and Kay enough. They are efficient. They are helpful.They keep my show on the road.
I would be bereft without them.
I see them more as friends than colleagues.
Go team HCL
21 de julho de 2021
Resposta da Hcrgworkforce
Hi,
Thank you so much for your kind words. Kay and Georgina are both fantastic - we're pleased that you agree.
All the best, Terence
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