La bouteille de distribution d'eau pour lit médicalisé est une idée géniale mais la force qu'il faut appliquer pour une personne âgée est difficile, mais le pire faites quelques chose sur le goût de p... Ver mais
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Leia as opiniões dos outros
A well run course. Information given relevant and concise. Several members including myself asked a question and were told that the subject would be covered in a future session. This wasn't helpful a... Ver mais
A empresa respondeu
This is a company I can rely on for their wide range of products which are advertised clearly online and delivered quickly. Clear assembly instructions have been included with each of our purchases... Ver mais
A empresa respondeu
As usual, good selection and prompt delivery. Not necessarily the cheapest option but always good quality. I found a “rocking” knife which makes one-handed cutting up food easier for me. I hadn’t foun... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamento para mobilidade
- Fornecedor de equipamento para deficientes
- Terapeuta ocupacional
- Loja de cadeiras de rodas
Escrito pela empresa
Welcome to Healthcare Pro, the brand-new online store for NRS Healthcare. We are the professionals’ choice for independent living aids, proudly helping people maintain their independence since 1947. New easier-to-use website, new services, same great products and drive to help you live your best life.
Informações de contacto
Cartwright Way, Forest Business Park, Bardon Hill, LE67 1UB, Coalville, Reino Unido
- 0345 1218111
- customerservice@healthcarepro.co.uk
- healthcarepro.co.uk
4,3
Excelente
18 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Useless brevetti sock dressing aid
I purchased a Brevetti Sock Dressing Aid. It's too big for standard socks so no use, Healthcare Pro should only call it a stocking aid and you then have to send to back at your own expense via tracked delivery which I was quoted as being over £11.00. Healthcare Pro is wrongly marketing this product as a sock aid which it is not. Its a useless sock aid and suggesting I return is not cost effective as its your own expense. This item as a sock aid is not fit for purpose. DO NOT BUY.
13 de dezembro de 2023
Opinião espontânea
Resposta da Healthcare Pro
Good Afternoon,
Thank you for your review.
We are sorry to note that the product purchased was not suitable.
You are welcome to return the item assuming it has not been used and is in its original packaging, within 30 days of purchase by following the instructions at the following link; https://www.healthcarepro.co.uk/returns
We look forward to resolving this matter for you as soon as possible.
Kind Regards
Halima
HealthcarePro
you have yet to deliver the bath step…
you have yet to deliver the bath step ordered in October!
17 de outubro de 2023
Resposta da Healthcare Pro
Good Afternoon,
Thank you for contacting us.
We are sorry you have not received your order.
We have sent you a direct message if you can review this at your earliest convenience.
Sorry for the inconvenience the delay has caused.
Kind Regards
Janet
Customer Service
NRS Healthcare
A+ service reliable health products.
14 de novembro de 2023
Resposta da Healthcare Pro
Good Afternoon,
Thank you for your feedback and We are glad that our service met your expectations!
Please do not hesitate to contact us again if necessary.
Kind Regards,
Halima
HealthCarePro
Excellent company to buy from
Excellent company to buy from. Would recommend the company to everyone. I have bought different items over the last few years, I have never had to return anything. I have bought items for friends and family. Customer Service is excellent receive emails about the order and delivery. The quality of the items are very good as well.
11 de novembro de 2023
Resposta da Healthcare Pro
Good Afternoon,
Thank you for your feedback and We are glad that our service met your expectations!
Please do not hesitate to contact us again if necessary.
Kind Regards,
Halima
HealthCarePro
I was pleased with my first order from as it will help with my Dad.…
I was pleased with my first order from you as I am hoping that it will help my Dad after his stroke
10 de novembro de 2023
Resposta da Healthcare Pro
Good Morning,
Thank you for your feedback and we are glad that our service met your expectations!
Please do not hesitate to contact us again if necessary.
Kind Regards,
Halima
HealthCarePro
Very punctual service no hanging around…
Very punctual service no hanging around all staff very helpfully immaculate facilities
10 de novembro de 2023
Resposta da Healthcare Pro
Good Morning,
Thank you for your feedback and we are glad that our service met your expectations!
Please do not hesitate to contact us again if necessary.
Kind Regards,
Halima
HealthCarePro
Rollator
User friendly site, was pleased the item purchased had full description.
11 de outubro de 2023
Resposta da Healthcare Pro
Good afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro
I got what I ordered
8 de novembro de 2023
Resposta da Healthcare Pro
Good Afternoon
Thank you for your review.
We are pleased to hear our service met expectations.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
Healthcare Pro
It was so easy to order and quiclkly…
It was so easy to order and quiclkly delivered. I found the rollator easy to assemble and easy to fold into the car. I have used it a lot and it has given me confidence to get about.
Rachel
10 de outubro de 2023
Resposta da Healthcare Pro
Good Afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro
Resposta da Healthcare Pro
Good Afternoon
Thank you for your review.
We are pleased to hear our service met expectations.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
Healthcare Pro
great price
great price. reliable delivery info.
good communication good customer service (emails answered promptly)
7 de novembro de 2023
Resposta da Healthcare Pro
Good afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro
Ordered couldn’t supply and kept…
Ordered couldn’t supply and kept payment fir over a month????
6 de novembro de 2023
Resposta da Healthcare Pro
Good Morning,
Thank you for your review.
We are sorry that we had let you down with not been able to supply the item you ordered.
It is not our usual practice to treat customers in a way they feel is unsatisfactory and I very much regret this issue.
Once again please accept our sincere apologies for any inconvenience this caused.
Kind Regards
Janet
Customer Service
Complete Care Shop
Disappointing
Part of my order, (disposable liners) which I've already paid for hasn't arrived & that's over a month ago.
However, I'm delighted to say that the woven commode chair is excellent!
23 de outubro de 2023
Resposta da Healthcare Pro
Good afternoon,
Thank you for your review.
We are sorry to note the delay you have had with your order and any inconvenience caused.
We have emailed you regarding this so please review and respond at your convenience.
Kind regards,
Gary
Healthcare Pro
Very helpful great product
5 de outubro de 2023
Resposta da Healthcare Pro
Good afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro
Very quick response
Very quick response, delivery well protected item when it arrived, sturdy equipment has required by walking aid, regards.
5 de outubro de 2023
Resposta da Healthcare Pro
Good afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro
Excellent service
Excellent product, excellent delivery. Seems this company knows exactly what disability mneeds to make life a bit easier.
1 de novembro de 2023
Resposta da Healthcare Pro
Good afternoon,
Thank you for taking the time to write a positive review.
We are glad to see that you are happy with your purchase and the service received.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
HealthcarePro
No problems with ordering or delivery
31 de outubro de 2023
Resposta da Healthcare Pro
Good Afternoon
Thank you for your review.
We are pleased to hear our service met expectations.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
Healthcare Pro
I got my delivery faster than expected
I got my delivery faster than expected, very pleased and it was left in a safe place as requested.
27 de setembro de 2023
Resposta da Healthcare Pro
Good Afternoon
Thank you for your review.
We are pleased to hear our service met expectations.
Should you have any future queries, please do not hesitate to contact us directly.
Kind regards,
Grace
Healthcare Pro
Have not as yet received my order
Have not as yet received my order.
Has been delayed till December.
1 de outubro de 2023
Resposta da Healthcare Pro
Good morning,
Thank you for your review.
We are sorry to note the delay you have had with your order and any inconvenience caused.
We have emailed you regarding this so please check your emails and respond at your convenience.
Kind regards,
Gary
Healthcare Pro
Ordered 27/9 I phoned healthcare twice…
Ordered 27/9 I phoned healthcare twice a few weeks between calls both times was told it was out of stock and should be in a within a week still not received
My order number is #238660.
27 de setembro de 2023
Resposta da Healthcare Pro
Good morning,
Thank you for your review
We are sorry to note the delay you had with your order. We can see that your order has now been delivered.
We also would like to thank you for your feedback as this will help us evaluate where improvements can be made to better the service we offer to our customers.
Kind Regards
Gary
Healthcare Pro
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