Quick shipping, good tracking. Very good prices. I like that. Makes it easy for a person in rural Alberta to have access to health and well-being solutions, especially when looking after elderly paren... Ver mais
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Leia as opiniões dos outros
This is one of the few sources I have to get my desired product.Healthcare Solutions always have it in stock and since the package is small they can easily mail it.The whole transaction only takes a c... Ver mais
I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days... Ver mais
A empresa respondeu
All good since started To go there in Dec 2025 and then inn February 2026 and even last year as well after my hip replacement surgery and also my cancer treatment was rough but got through it I woul... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!
Informações de contacto
99 Street Northwest 5405, T6E 0A9, Edmonton, Canadá
- healthcaresolutions.ca
4,1
Bom
223 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It takes too long to receive item
It takes too long to receive item , after order placed. Customer should be offered options
22 de junho de 2026
Resposta da Healthcare Solutions
Thank you for your feedback. We appreciate you taking the time to share your experience. We're always looking for ways to improve, and your comments will be shared with our team as we continue to enhance the service we provide.
There was a slight mixup with my cane…
There was a slight mixup with my cane order but it was taken care of immediately and straightened out. I am very happy with the excellent care and service.
18 de junho de 2026
Resposta da Healthcare Solutions
Thank you for your review! We're glad we were able to resolve the mix-up with your cane order quickly. We appreciate your understanding, and we're happy to hear you were pleased with the care and service you received. Thank you for your support!
Updated my order right away….which…
Updated my order right away….which showed me someone was actually reading my request in real time! Was glad I could see my previous order to make sure I ordered the correct thing. Had a bit of a problem logging into my account but it all worked eventually.
18 de junho de 2026
Resposta da Healthcare Solutions
Thank you for your thoughtful review! We're glad we could update your order right away and that being able to view your previous order made reordering easier. We also appreciate you mentioning the login issue, and we're happy it was resolved. Thank you for choosing us, and we look forward to serving you again!
My walkers always get repaired good
My walkers always get repaired good, the wheelchair I purchased was great and the advice great
18 de junho de 2026
Resposta da Healthcare Solutions
Thank you for your kind review! We're so glad to hear you've had positive experiences with both your walker repairs and your wheelchair purchase. It's great to know our team has been able to provide helpful advice along the way. We truly appreciate your support and look forward to helping you again whenever you need us.
Have a problem with a home oxygen - got no help at all…
Have a problem with a home oxygen concentrator. Have called to discuss issue 3 days in a row. No one answers. told to leave a message to get a call back. no one has called back. Have received zero help.
24 de junho de 2026
Opinião espontânea
Resposta da Healthcare Solutions
Thank you for bringing this to our attention. We're sorry to hear about your experience.
We weren't able to locate your account based on the information in your review. To help us investigate and get this resolved as quickly as possible, please give our main line a call at 780-434-3131. Our team will be happy to look into the issue.
Resposta da Healthcare Solutions
Thank you!
Naturalizer II pillow
I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days later I called the store to see if the Naturalizer II Petite pillow was in stock. I was told they had this in stock so I rushed out to purchase. I ensured it was petite but when I got home realized it was the Naturalizer pillow. I can’t use this but also can’t return it even though I haven’t used it. Very frustrating!
21 de maio de 2026
Resposta da Healthcare Solutions
Hi Frances,
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet expectations and understand how frustrating this situation has been.
We would appreciate the opportunity to learn more and see if there's anything we can do to help. Please feel free to reach out to Tanya, our Store Manager, at your convenience. We'd welcome the chance to discuss your experience further.
Thank you for bringing this to our attention.
Resposta da Healthcare Solutions
Thanks, Javeria!
Compression Socks
We came in to get couple of items we ended up in the compression stocking and a brace. Everything was measured and fitted. Great service
Thank you
19 de maio de 2026
Resposta da Healthcare Solutions
Thank you for your review, Debra! We're glad we could help you find the right compression stockings and brace. Proper fitting can make all the difference, and we're happy to hear you had a great experience with our team. We appreciate your support and look forward to helping you again in the future!
I waited 2 weeks for my item
I waited 2 weeks for my item, which was said shipped and never came.
21 de abril de 2026
Resposta da Healthcare Solutions
We’re very sorry for the delay and understand how frustrating that must be. After checking the tracking, it looks like there has been a delay on the FedEx side. One of our team members will be reaching out to you shortly with an update.
The 2 young men that came to deliver…
The 2 young men that came to deliver and set up my new hospital bed were polite, knowledgeable and efficient managers of their time. They welcomed my questions and answered them well. Thank you Vadym and Serhii.
Best wishes in all your work experiences.
Sal was also very helpful when I was buying the bed. I was not able to come into the show room, so we had numerous phone calls and text messages. Thanks
MK
11 de maio de 2026
Opinião espontânea
Resposta da Healthcare Solutions
Thank you for the thoughtful review, Marie! We’re so glad Vadym and Serhii made the delivery and setup process comfortable and easy for you. We’ll also make sure Sal sees your kind words. We appreciate you choosing Healthcare Solutions and wish you all the best as well!
I was greeted when I entered and…
I was greeted when I entered and directed to the correct area. Once there, I received very good assistance and knowledge - definitely would recommend and return myself.
18 de abril de 2026
Resposta da Healthcare Solutions
Thank you for the review, Bonnie! We’re glad you felt welcomed and were able to get the help and information you needed. We appreciate the recommendation and look forward to seeing you again!
Great experience buying unusual medical product
The product, was exactly what was needed. It was shipped quickly and extremely well-packaged. I was notified of the progress of my order. I would definitely buy from this company again, a great purchase and experience.
20 de abril de 2026
Resposta da Healthcare Solutions
Thank you for the great review! We’re happy to hear the product was exactly what you needed and that your order arrived quickly and safely. We appreciate your support and look forward to helping you again in the future!
Always a great experience shopping at…
Always a great experience shopping at your store.
20 de abril de 2026
Resposta da Healthcare Solutions
Thanks, Jane!
Great customer service
I purchased a trillium walker on customer appreciation day. Chelsey was very cheerful and knowledgeable. She quickly adjusted the walker to my height. Couldn't ask for better service.
30 de abril de 2026
Opinião espontânea
Resposta da Healthcare Solutions
Thank you so much for sharing this! We’re glad Chelsey could help you find the right walker and get it adjusted properly. We’ll be sure to pass along your kind words. Enjoy your new Trillium walker!
Resposta da Healthcare Solutions
Thanks, Lorena.
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