Quick shipping, good tracking. Very good prices. I like that. Makes it easy for a person in rural Alberta to have access to health and well-being solutions, especially when looking after elderly paren... Ver mais
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Leia as opiniões dos outros
This is one of the few sources I have to get my desired product.Healthcare Solutions always have it in stock and since the package is small they can easily mail it.The whole transaction only takes a c... Ver mais
I initially ordered a Naturalizer II petite pillow online. When I arrived to retrieve my order I was being given a Naturalizer regular size pillow. I returned this as incorrect item. A couple of days... Ver mais
A empresa respondeu
All good since started To go there in Dec 2025 and then inn February 2026 and even last year as well after my hip replacement surgery and also my cancer treatment was rough but got through it I woul... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!
Informações de contacto
99 Street Northwest 5405, T6E 0A9, Edmonton, Canadá
- healthcaresolutions.ca
4,1
Bom
223 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 91% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service was provided was well as a excellent product.
The whole process from ordering my swivel shower chair to the driver who set it up for me - excellent service was provided and I thank each person that I dealt with at Healthcare Solutions. Thank you so very much!
Karen
20 de janeiro de 2026
Resposta da Healthcare Solutions
Hi Karen, thank you so much for taking the time to share this. We’re really glad to hear that everything went smoothly, from ordering your swivel shower chair to the setup at home. Our team takes pride in making the process as easy and supportive as possible, so it means a lot to know that came through. We truly appreciate your kind words and your trust in us.
Marie at the back desk was very…
Marie at the back desk was very helpful. I was looking for a gel for my hand cuts etc and she knew exactly what I was talking about. Unfortunately they are out at the moment, but I will check back to see if they are restocked. Thanks for all your help!
17 de janeiro de 2026
Opinião espontânea
Resposta da Healthcare Solutions
Thanks, David. We’re glad Marie could help and knew exactly what you were looking for. Hopefully we’ll have it back in stock soon. We appreciate you checking back with us.
Great supply of products
Great supply of products. After my husband went into palliative care, they were kind enough to take a single used wheelchair back and gave a refund. So thankful!
10 de janeiro de 2026
Resposta da Healthcare Solutions
Thank you for sharing this, Jad. We’re truly sorry to hear about your husband and appreciate you taking the time to leave such a thoughtful review. We’re glad our team was able to support you during a difficult time, and we’re grateful for your kind words. Our thoughts are with you and your family.
Resposta da Healthcare Solutions
Thank you, Nancy. We’re glad you were happy with the pricing, availability, and quick delivery. We appreciate you choosing us and hope to help you again in the future.
I dislike that everytime on Seniors…
I dislike that everytime on Seniors Discount Day the Catheters I need are never available. They are delivered a week or so later but considering they are an essential medical devise you must know how many are needed in the store each month.
18 de dezembro de 2025
Resposta da Healthcare Solutions
We appreciate you bringing this to our attention and will share this feedback with our team to help improve our ordering and availability moving forward.
Resposta da Healthcare Solutions
Thank you for the honest feedback, Oksanna. We’re glad to hear the product is working well, and we understand concerns around pricing. If you ever want to explore alternative options or have questions about coverage or pricing, we’re always happy to help.
Resposta da Healthcare Solutions
Thank you, Harinder. We’re happy to hear you had a great experience and that our team was helpful. We appreciate your kind words and your support.
Good product & good service
18 de dezembro de 2025
Resposta da Healthcare Solutions
Thank you, John. We’re glad you were happy with both the product and the service. We appreciate you taking the time to leave a review and hope to see you again.
When Nelda order her ostomy supplies…
When Nelda order her ostomy supplies there is usually very little stock and it takes too much time to fill
18 de dezembro de 2025
Resposta da Healthcare Solutions
Hi Jim, thanks for sharing this. We’re really sorry for the inconvenience. We know how important it is to have ostomy supplies available when you need them, and delays like this are frustrating. We’re looking into the stock issues so we can do better.
Staff helpfulness
The staff, on 3 visits to the store, were kind and helpful at all times.
19 de dezembro de 2025
Resposta da Healthcare Solutions
Hi Kathy, thank you for taking the time to share this. We’re really glad to hear our team was kind and helpful on each of your visits. That means a lot to us, and we’ll be sure to pass your kind words along to the staff.
SLOW TO ARRICE I was expecting the Acre Ultra-lite…
I was expecting the Acre Ultra-lite carbon walker within 1 week it took 3 weeks, and I had to call Healthcare Solutions to find out it had been delivered to the store, but no one had called to inform me off-the-record arrival. BUT, my husband does really like the product.
19 de dezembro de 2025
Resposta da Healthcare Solutions
Hi Ernest, thanks for letting us know and we’re sorry for the delay and the missed call. We understand how frustrating it is to be waiting, especially when expectations weren’t met and you had to follow up yourself. That’s on us, and we’ll work on improving our communication around arrivals. We’re glad to hear your husband really likes the walker, and we appreciate you taking the time to share your experience.
Resposta da Healthcare Solutions
Hi Tom, thank you for the kind review. We appreciate you choosing us and look forward to helping again if you need anything.
Excellent customer service
Excellent customer service.
They always help to get your order to your vehicle.
18 de fevereiro de 2025
Resposta da Healthcare Solutions
We appreciate you taking the time to share this and look forward to helping you again.
Hernia Belt
i recently had so excellent help from Sherry at their south edmonton store and was well looked after by here. She heaped me with a Hernia belt which i wanted to return she did the return and personally fitted e with a new belt which was the correct size for meself
30 de novembro de 2025
Opinião espontânea
Resposta da Healthcare Solutions
Thank you, Lynnwood. We’re glad Sherry took great care of you and helped make sure you had the right fit. We appreciate your kind feedback and look forward to helping you again.
I have a monthly standing order with…
I have a monthly standing order with your company for my Mother who is in a Seniors residence in Alberta while I live in BC, the staff at the Edmonton Southside store have been most helpful over the past 5 years. I really appreciate the kindness and help with my Mom's specific needs.
Shannon Ellis
21 de novembro de 2025
Resposta da Healthcare Solutions
Thank you, Shannon, for sharing this. We’re grateful you’ve trusted us with your mom’s monthly orders all these years, and it’s wonderful to hear the Southside team has been able to help her. We’re always here if you need anything.
Good overall experience.
It took quite a while for delivery but it was a good overall experience. Thank you!
20 de novembro de 2025
Resposta da Healthcare Solutions
Hi Sandra, thank you for your patience and for taking a moment to leave a review. We’re glad the experience was positive overall, even with the longer wait. If you ever have questions about an order or need support with anything you received, we’re here to help.
I ordered a shoe for my grandpa to aid…
I ordered a shoe for my grandpa to aid his mobility as suggested by his doctor. I placed the order on September 3rd and the shoe was not shipped until November 18th. He had to wait 2.5 months to receive the shoe that he needed.
3 de setembro de 2025
Resposta da Healthcare Solutions
Hi Natasha, thank you for bringing this to our attention. We’re very sorry your grandpa had to wait so long for his shoe. Darco products come from the U.S., and we place orders monthly, which can lead to longer wait times, but this delay was much longer than it should have been. Thank you again for your patience, and we hope the shoe is helping your grandpa. If there’s anything else we can do, please let us know.
My order was mistaken for a pick up
My order was mistaken for a pick up, when I’d already paid for shipping.
I eventually was told it would be 2 weeks late.
One month later I contacted your business to find out where my order was. Had I not done that I expect I would still be waiting. It turned out a different store was restocked with the pillow I ordered. They were contacted and then my pillow shipped.
The positive in this experience: the pillow seems to be working for me.
The second positive is the company reaching out. I’ve had very positive experiences over many years with this company, so was very disappointed in this experience. Keeping track of stock is a challenging task, but vital when in the sales business. I hope for better service next time.
16 de novembro de 2025
Resposta da Healthcare Solutions
Hi Deb, thank you for taking the time to share what happened. We’re very sorry for the confusion and the delay you experienced. In our initial email, we mistakenly mentioned pickup before correcting it, but your order was always meant to be shipped. It was originally set to go out from our North store, and when you reached out, we saw they didn’t have stock. We moved the order to our South location and shipped it right away.
We appreciate your patience through the mix-up, and we’re glad to hear the pillow is working well for you. If there’s anything you need or if we can make your next experience smoother, please let us know.
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