The company has failed to respond to my numerous emails to cancel the order which I never did They use shop.com as their CC processor. No luck there either... This company will continue t... Ver mais
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Leia as opiniões dos outros
I ordered supplements that were shipped in 4 boxes. Only 3 showed up and I contacted the company about it. Charina responded in a few hours and followed through with this until the missing box arrived... Ver mais
Rachel is making my experience good. At first the AI interaction was confusing, so I reached out for someone to help me, and Rachel did. We discussed my ordering concerns and she resolved my issues wi... Ver mais
I noticed my order had not been received, in fact returned. After I asked, their response was immediate and efficient. leading to a reshipment. The problem with the shipment was beyond their control... Ver mais
Informações sobre a empresa
Escrito pela empresa
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Informações de contacto
312 W. 2ND ST #2359, 82601, CASPER, Estados Unidos da América
- hello@healthletic.io
- healthletic.io
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Terrible customer service
The products is good, but the company is terrible. I asked to cancel my subscription and they chose to ship my order anyway… as long as they get your money they don’t care. The worst customer services Ive seen in a long time. Stay away

Resposta da Healthletic
DO NOT BUY ANYTHING FROM THIS SITE ITS…
DO NOT BUY ANYTHING FROM THIS SITE ITS A SCAM. THE HEALTH SUPPLEMANTS ARE FAKE AND T HALF THE TIME THEY ARE NOT SENDING YOU ANYTHING TILL YOU COMPLAIN ABOUT NOT RECIEIVING YOUR ORDER. AND THEY DONT TELL YOU THAT THE SHIP TIME COULD 4-5 MONTHS

Resposta da Healthletic
Do NOT order from this company
Do NOT order from this company. They'll take your money, never ship anything to you, and keep telling you there's a 'delay' but everything is fine. I never received my order. A bunch of thieves and liars.

Resposta da Healthletic
Satisfied speedy service
I received two emails, with different order numbers, following a single order I had placed. I sent an email to customer service asking for clarification to avoid getting billed twice. Within an hour, they had confirmed one of the two orders and asked me to forward a copy of the 2nd confirmation. I sent the copy. 1st thing next morning I received an clarification that the 2nd email was an internal error,& that there was only 1 order and thanking me for my purchase.
I am amazed and very happy with the speed of the customer service.
Be wary of this company
Be wary of this company. I set up a standing order for their body protection formula. It took FOREVER to get the first order. Then they charged my credit card for two subsequent monthly orders without shipping the product. When I contact customer service the response time is acceptable, but the excuse that the demand outpaces the supply is unacceptable, especially if they charge a credit card and never ship the item. After several email exchanges I did receive one of the orders, but I'm STILL waiting to receive the one missing order, and it's going on four months now. In my last email I demanded a tracking number for the missing order or refund the cost of the order to my credit card. I have also cancelled the standing order and will never order anything from this company again!
I ordered the Nattokinese once I…
I ordered the Nattokinese once I received it I was told by my doctor I cannot take this. I immediately emailed the company and explained this to them. I did receive a reply right away telling me where to return the product and to give them the tracking number which I did. They received the product approximately 5 days later at which time I emailed again to confirm they had received it. They replied immediately that they had received it and said they would refund my money. They did just that, my money was refunded the next day. I am very pleased with the immediate replies they gave me and the refund. I would reccomend them to anyone they are a very trustworthy company.
Joyce Malone, Las Vegas, NV
Ordered Nattokinase
Ordered Nattokinase, 3 bottles. Took over one month to receive. Paid through Shopify which after reading all of the reviews here may have saved me a lot of headaches with fraudulent charge claims. I was actually surprised to receive the product as I figured I had been scammed. Bottles were packaged okay, but was suspicious of the authenticity of the ingredients. I took a risk and tried 2 capsules. I am fairly certain that what I received was not Nattokinase, but a diluted mixture of niacin powder. I could tell by an almost immediate reaction that is known as a niacin flush which I have experienced before from taking niacin. Nattokinase would not do this on its own even at the 10,800 FU level. I have taken more reputable brands of Nattokinase at higher doses and never experienced this reaction. I would not trust this product as the genuine article. Order at your own risk.

Resposta da Healthletic
This company is the worst I have ever…
This company is the worst I have ever dealt with. It over a month to get my order, they never communicated with me. And they charged me twice for orders I didn't make. I disposed of the product I received because I don't trust their products, if they scam you they probably don't have a legitimate product.

Resposta da Healthletic
Lithuania
Product supposedly shipped from Lithuania. Really and they claim to have warehouses in the U.S. Product was purchased in February it is now July and still getting nothing but lies. I would not trust the product even if I received it. No telling what is actually in it.

Resposta da Healthletic
Smooth ordering and payment process
Smooth ordering and payment process. Hoping product is as described and high quality snd that shipping is on time. Thx.
July 4th deal is amazing
July 4th deal is amazing. Have ordered from you in past just placed another order. I plan to order again in the future.
Shipped a continuing supply of a…
Shipped a continuing supply of a product and billed me when i didn't request it.

Resposta da Healthletic
Still waiting ordered over a month ago!
Still waiting ordered over a month ago!

Resposta da Healthletic
Easy to navigate...
The product was well presented
The product was well presented, the follow up products were well represented and at a good price and the other reviews I read agreed with my experience.
Highly Recommend.
Still waiting for the product order on…
Still waiting for the product order on 28/5/26

Resposta da Healthletic
Never Received - Scam or Incompetent?
Placed my order on 5/16/26. Money was charged to my card on 5/18/26. Order was not fulfilled until 3 weeks later and reaching out to customer service to find out why. I was assured it would be sent asap but that they had a high volume of orders, yada yada yada. The order finally shipped a week later from Lithuania, not the U.S. as I had thought. The package has been “stuck” in customs since June 8th and it is now July 1st. I have asked for my money back and have threatened to dispute the charge twice but their standard response is to be patient and that they can’t control customs timing. However, customs will only delay a package if it’s questionable or lacking proper documentation or fees. They’ve washed their hands of me and I of them. I’ve disputed the charge with my credit card and will hopefully receive a refund. We will see. If this company isn’t a scam, they at the very least have an unsustainable business model. By now, I should be on my second bottle of this supplement and yet I haven’t even received the first. It’s an unreasonable timeline and they should not offer international shipping if they can’t actually complete the process. Here’s an interesting concept, why not ship a boat load of this stuff to their supposed location in WY in order to fulfill U.S. orders.
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