Heartmadeofgold Opiniões 

252
TrustScore: 4.5 em 5

4,5

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is my 3rd bracelet i ordered from Heart Made of Gold. They never tarnish after wearing almost every day . Paperclip one is very nice looks like reall 14K gold. Very good quality of jewelry and i... Ver mais

Classificada 5 em 5 estrelas

All the jewelry I have gotten from HMG has been beautiful and I wear several of the earrings/huggies every day and they truly are waterproof! They hold up and look like they did when I bought them.... Ver mais

Classificada 5 em 5 estrelas

They kept in contact answered questions I had a beautiful band thick going to order a wider one it’s comfortable And she was right on about size I received Order quick and quality unbelievable loo... Ver mais

Classificada 5 em 5 estrelas

The shipping was fast, and the quality so good! Loved the bonus free ring set, definitely made the purchase feel like a great deal. Also I appreciate the thoughtful selection of tasteful pieces, I wil... Ver mais


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

252 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 41% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(252)

96 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Exactly what I wanted

I was so happy to find the exact necklace I've wanted for months! My skin is sensitive, so finding 14k gold was important. Shipping was fast, and prices were reasonable. I was even able to take advantage of the sale!

23 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer beware

Buyer beware.
These folks are aggressively rude!!
One of the worst customer service experiences ever.
Not worth dealing with hateful folks hocking cheap jewelry!!!

Heart of gold has requested. I remove this review saying that I felt that they treated me rudely and if I don’t do so they are going to take legal action. Be very careful with these folks If you don’t leave shining review , they become litigious.

This review was reposted and updated after Heart Made of Gold sent me text messages stating they are going to sue me for calling them rude and used hate speech about mental health issues in their texts to me. I feel strongly buyers should beware.

2 de fevereiro de 2024
Opinião espontânea
logótipo da Heartmadeofgold

Resposta da Heartmadeofgold

This is your second review after the first review was removed by Trustpilot for VIOLATING their guidelines with your DEFAMATORY statements.

We appreciate your feedback however the dispute you opened was decided in our favor after we provided your bank significant evidence that the item was delivered. You continue to leave horrible and defamatory comments about our business all over social media and it's clear you have a vendetta out for our business. The issue you should have is with USPS and yet 5 months later continue to harass our business. Should you need assistance with filing a claim with USPS you can reach out to our support team to do so.

Classificada 5 em 5 estrelas

Love their jewelry! 10/10 recommend

I purchased 2 pairs of hoops from them in November 2022. Other than a small issue due to my own error (almost 2 years later) that they were quick to help me fix, I wear these earrings every day! They are great quality. Customer service from them is fantastic as well. I will definitely be buying from them again! Earrings were gorgeous, very classy and subtle.

30 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Buyer beware

Buyer beware. I ordered 2 rings in size 8 - one fits perfectly the other was way too small customer requested picture of item with all packaging- which I sent. They insisted that ring was a size 8 it isn’t ,barely fits on my ring finger which is a true 6.5. I wanted to return , however they will only give me store crediit which I do not want. . Since I used a coupon it nullified the return policy. What a scam - they always offer a coupon so they get no returns.

11 de agosto de 2024
Opinião espontânea
logótipo da Heartmadeofgold

Resposta da Heartmadeofgold

We’re sorry to hear about your experience and appreciate your feedback. All of our rings are made according to standard sizing, and we rely on customers to choose the size that best fits them. All of our rings are labeled by size, and if you’re unsure of your size, we’re happy to help guide you or provide our printable size chart.
We also offered to exchange the ring for a larger size to ensure a proper fit. If you need further assistance, please don’t hesitate to respond to our emails—we’re always happy to help.

Classificada 5 em 5 estrelas

Gold-filled is the way to go!

Gold-filled lasts so much longer and is of better quality than gold-plated. I love Hearts Made of Gold for having so many beautiful gold-filled designs. You get great quality for reasonable prices! (Note: I also like their gold-plated jewelry, but I strive to purchase golf-filled only. It's a much more natural gold color and again, lasts longer!)

31 de julho de 2024
Opinião espontânea
logótipo da Heartmadeofgold

Resposta da Heartmadeofgold

Thank you for your feedback!

Classificada 5 em 5 estrelas

Had a damaged product and was assured…

Had a damaged product and was assured that it was not a normal occurrence and they gladly replaced the item. Super excited to receive it in the mail. I wear the other ring I ordered all the time!

14 de julho de 2024
Opinião espontânea
logótipo da Heartmadeofgold

Resposta da Heartmadeofgold

Thank you for your feedback and glad we were able to assist you!

Classificada 5 em 5 estrelas

Quality Pieces

Love there pieces, don’t tarnish and ruin. They are very unique and are very good quality.

9 de junho de 2024
Opinião espontânea
logótipo da Heartmadeofgold

Resposta da Heartmadeofgold

Thank you for your feedback!

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