Heath Media Opiniões 

I first came across Ben's content while managing my own ad accounts. Having done so for years, I immediately recognized the value in his content—it’s educational, pragmatic, and, most importantly, it works!

When my business reached a stage where I no longer had the time to optimize and create ads daily, I began looking for a media buyer to partner with. Naturally, Heath Media was the first agency that came to mind.

While business is never completely smooth sailing, we’ve grown together year after year. The team excels in communication (a key factor for me) and consistently delivers high-quality work as quickly as possible. A standout feature of Heath Media is their ability to handle creative production, something I’ve rarely seen with other agencies.

In the ever-changing world of social media and paid ads, it’s essential to stay attuned to the platforms’ dynamics. Partnering with an agency like Heath Media, which not only helps craft a strategy but also executes it effectively, is one of the most valuable assets a business owner can have.

I highly recommend Heath Media to anyone serious about growing their business, committed to its success, and ready to put in the work.

Thanks to the entire team at HM! (P.S. Ben, I’m still waiting for you to join me on my podcast when your schedule allows!)

An absolutely amazing course. After watching a lot of Bens you tube videos I decided to sign up to the Facebook Ads Mastery course. I did worry that it would be yet another course where they take your money and give you back nothing in return other than a bunch of videos. This is most definitely not the case with this course. Once joining there are so many videos on how to get you started and then following through to creating successful ads and scaling. So much detail but put across so its easy to understand. Their weekly q&a calls are great ways to get answers on your campaigns immediately and the community is a great support too with detailed responses from experienced members and the mentors. 3 months down the line I have learnt so much which has given me confidence to invest more into my Facebook ads.

Heath Media’s Facebook Ads Mastery deserves every one of its five stars. The help from the team and the supportive online community has been instrumental in improving the results I deliver for my clients.

What stands out is the wealth of video resources and the access to UK-based experts who are available in real time to answer questions. It’s refreshing to find a resource tailored to the UK market rather than relying solely on international advice that often doesn’t translate as well to smaller businesses or local campaigns.

A special shoutout to Ben, Jack, Cairo, and the rest of the team for their ongoing support. Their expertise and guidance have been invaluable, and they genuinely care about helping you succeed. Thanks to their input, I’ve been able to bring success to my clients’ ad campaigns and feel much more confident in my approach.

If you’re serious about levelling up your Facebook ads skills with advice that works in the UK, I can’t recommend Heath Media enough!

I don’t think you’ll find a better priced course for learning Facebook ads. If you put the time in to learn & apply their teachings, you will get a great ROI.

WORST EXPERIENCE EVER!

Disclaimer: I am not talking about the program or anything related to the stuff they do! I am talking about the stuff they are not doing!

I asked for the invoice 10 f****** times... and nothing...

I needed the invoice for TAX purposes, and I ended up paying additional taxes for UNDOCUMENTED TRANSACTIONS...

Edit: They sent me an invoice 3 hours after I posted my review.

I am happy to have them working on my facebook ad account. They are always professional and are helping me to increase my sales in a very competitive market.

I don’t say that lightly. I trusted them with my ad accounts, my data, and my continued growth. What I got instead was 14 months of broken tracking, fake performance data, and aggressive scaling based on numbers that were never real. By the time I fully understood what had happened, the damage was already done.

If you have hired Heath Media, check your UTM tracking immediately — especially anything tied to Facebook.

They set up my ads with a custom UTM code so that once a customer interacted with a Facebook ad, even one time, Facebook would continue taking credit for that customer indefinitely.

That meant email sales, organic sales, direct traffic, and even subscription renewals nearly two years later were still being counted as Facebook conversions.

In other words, if someone even so much as interacted with an ad, my pixel was forced to credit Facebook for future purchases, no matter where the sale actually came from.

That is how my account ended up with a 158%+ attribution rate that they ignored — meaning Facebook was literally claiming more sales than actually existed, often double-counting the same purchase through browser and server tracking.

This was never discussed with me.

They never explained that they were using non-standard UTM behavior, never asked for consent, and never walked me through how attribution was being handled. I was simply shown dashboards and told performance was strong — without being told the tracking itself was fundamentally broken.

This is not a subtle issue.

Any competent media buyer knows click IDs must expire and must never bleed into email, organic, or subscription traffic. This should have been immediately obvious. It wasn’t just missed — it was, we believe, intentional.

Heath Media kept pushing aggressive scaling using corrupted data. I trusted what I was being shown, and as a result, I unknowingly wasted hundreds of thousands of dollars on ad spend that was never actually performing the way they claimed.

When I finally took back control and ran a full audit, the truth was brutal:

Ads generated around 2,000 sales total over 14 months, not the ~18,000+ they were taking credit for.

The vast majority of the revenue they claimed had nothing to do with ads at all!

Google Ads were no better. Nearly all of the “results” they reported came from people searching my own social media name — sales I would have made organically, whether ads were running or not.

After I raised these issues and involved a lawyer, Heath Media repeatedly asked for more time to respond to legal questions. During that same window, they suddenly partnered with Hyros (a sketchy pixel tracking company). They began pumping out a large volume of videos, emails, and social posts — all about the importance of “proper attribution” and were obviously just using the time to create a reputational defence.

To make it clear: That attribution content did not exist before we caught the problem. It appeared while they were stalling legal responses.

Beyond this day-to-day management quality was just as bad.

The only ads that ever performed well were the ones I personally wrote and provided. Anything created by Heath Media was usually low-effort, generic, and often AI slop. I regularly had to:

Fix simple spelling and grammar
Correct word usage
Rewrite copy entirely

Despite that, they still positioned themselves as the reason for the "performance."

Here’s the hilarious part:

During the final six months, while I was actively shutting the business down and liquidating everything, I ran the ad accounts myself. Even in that context, my ROAS ranged from 6.0 to 23.00!, and frequency stayed under 3, including during Black Friday.

Same brand. Same audience. Same offers.

The only difference was removing Heath Media.

One last serious issue:

Heath Media illegally offered clients a $50 bill credit in exchange for leaving positive Trustpilot reviews — including the original version of mine, which I have now updated to reflect what actually happened.

I am a U.S. business owner based in Oregon, where I am legally protected in sharing my truthful experience with a business. Everything in this review is backed by documentation, audits, and written admissions from their own employees.

If Heath Media wants to challenge this in a U.S. court for libel, I’m comfortable doing that — and presenting the mountain of evidence in a U.S.-based countersuit.

My advice: RUN! And don’t confuse his clickbait videos with real competence.

I started running Facebook ads way back in 2020, completely clueless about what I was doing—seriously, I was just winging it and hoping for the best, lol. I tried to learn over time, but it always felt like I was missing something, like I was just scratching the surface.

But then, in June, I joined Facebook Ads Mastery (FAM), and that’s when everything really started to click for me. Suddenly, all the pieces came together. The modules on Account Structure, Optimizing Ads, Scaling, Copywriting, Creatives, Ecom, and Lead-Gen—it all finally made sense.

Even after watching so many of Ben’s YouTube videos, nothing compares to the value, resources, and expertise inside FAM. The community is just superb. Being able to ask questions daily, interact with other members, and always get a thoughtful response—it’s like having a whole team backing you up. And the weekly Zoom calls? Those are a game-changer. Being able to speak to the team live, get your questions answered in real time, and even share your screen for personalized feedback—it’s beyond powerful.

Huge shoutout to Jack, Cai, and the entire Heath Media team. You’ve built something truly special here. Thanks to FAM, I’ve learned so much and now feel so much more confident and fundamentally grounded in running Meta ads for both my ecommerce business and lead generation. Just a few months ago, I wouldn’t have been able to say that with the confidence I have now.

Joining FAM has honestly been a turning point for me, and I’m excited to see where this journey takes me next!

Heath Media has been a great low-investment, high value strategic move for my company. If you have an intermediate knowledge of ads (google + facebook), the time to dedicate to asking questions & testing things, this is a great resource. The weekly calls are also an excellent opportunity to ask questions of the team!

Update for business.
This is a honest review, they contacted me and refund my money on request that is no longer the problem.
When i was at the start I learned from lectures that they provide and helped me a lot, but now i am not a bigginer and does not fit my needs. Thank you guys

At first I had some doubts about starting the mentorship because I had repeatedly had bad experiences with previous "specialized" marketing agencies. This has cost me a lot of tuition money. But believe me, you don't have to have any doubts with these guys. Not only do they really understand what works and what doesn't, how it works. They also have a lot of patience to explain everything well to you. Even several times until it is clear to you. This is supported by personal loom videos where everything is explained for your own account, so no standard video explanation here either, but really just for you. Of course, they also have general training videos to give you basic knowledge and further upgrade it in addition to all audits and assistance requests. You can also ask questions continuously, which are often answered the same day, so that you can move on quickly. (Thank you Cai for this and thank you also for your patience here. I am Dutch and my English is not fantastic but you convey everything to me in manageable pieces. Thank you again!) Also thanks to Thomas who was willing to show me everything step by step to explain the mentorship well in my first introductory meeting. And also very patient and understanding. My thanks here too! You notice that he really wants to help you move forward and is convinced that they are more than good at this. And I can now certainly confirm that. After a few weeks I already have better results in the form of new appointments, good leads and calls and now on a more regular basis and now also signed orders from this. If you are willing to make the investment, this agency will not disappoint you and will do everything it can to get you on the right track and more than that. They also give you all the tools and insights and practical examples that you can model immediately and get results. Thank you guys!!

For context, I run a high ticket online fitness coaching offer. We are at the 60k/mo level and looking to scale to 6 figs/mo and beyond.

I decided to work with Heath Media because I’d been watching Ben on YouTube and he seemed super knowledgeable about scaling ads.
I’ve had a decent amount of experience with ads, but wanted expertise that went beyond my own.

I made a mistake thinking that Ben’s expertise would be directly transferred through his agency.

My first sign of this was that the first iteration of copy was not very strong or targeted for my specific audience. I gave a detailed round of feedback, provided specific examples, and still the next iteration of copy was weak and not well targeted. At that point I just took the time to rewrite all the copy word for word on my own.

Then in terms of the strategy/funnel, it seemed like corners were cut to avoid doing work outside of their scope. For instance, they recommended that we send people straight from cold ads to a calendly page as opposed to an actual landing page or even a video sales letter page. If you’re at even an intermediate level in the high ticket business you know how inefficient it is to send people who don’t know you straight to a booking page.

I also found that Heath Media wasn’t a holistic solution for my business. They wanted to stay in their lane of ads and leave everything else up to you. Nothing wrong with that per se, but I feel my business is at a stage where it needs an integrated approach that considers the business as a whole.

Lastly, I will say the communication was excellent. Response times were quite quick during the working days and they always told me in advance when they wouldn’t be responsive (e.g. team trainings every Friday from 3pm to 5pm UK time). Although it was nice to be guaranteed a response at certain times, being in the US, I only had a small window every day since they operate only from 9-5 their time. This definitely delayed the initial ramp up process at certain points.

In summary, if you want somebody to get the job done for you and you don’t want to think about it, Heath Media is probably good for you. But if you have some level of understanding with ads and you’re looking for more expertised insight, this probably isn’t the way to go.

I've had an exceptional experience with Heath Media. It's truly a joy to finally work with a company that genuinely cares about its clients.

Georgio, in particular, has been fantastic, responding almost instantly, answering all my questions, and sorting out any issues that arise. All of the staff I've interacted with have been friendly and can't do enough to make me feel welcome and supported.

The quality of the content delivered is outstanding and explained so clearly. Just starting my Facebook Ads journey here, and I'm so glad I found you guys!

Highly recommended!

This was the perfect program for me as a small business owner. Their content on the Meta platform is top-notch and up-to-date. All the staff I've worked with are extremely knowledgeable and helpful. They are a great resource to have available for all my questions.

In the book $100,000,000 leads, Alex Hermozi writes about hiring ad agencies to teach you and your business the best practices for advertising on different platforms. That's what the Admasters program is.

The sales team is awesome. Very informative and if I have questions, I have a response within no time!

The service is everything I've needed. I have daily communication with these guys, they audit my accounts whenever I need, and they are incredibly knowledgable on scaling my accounts and providing value to me and my clients.

The level of coaching and accessibility is above and beyond what I expected. The deep dive audit on our Meta ads account was so insightful. The live calls are amazing. I would say that Ben and his team are the best thing that's happened to our marketing in 3 years!

Working with Ben and his team has been an excellent experience. Since I started working with them, I've been receiving a lot of help and couldn't be more grateful. It's definitely a premium service worth every dollar.

Bunch of trainees who don’t know anything more than just a basic ad setup, pretending to be world-class advertisers. My advice: just run ads on your own. And if you don’t succeed and loose money, you will at least learn something. By the way, the team behind it all is not what they advertise - they have students there who study absolutely different majors (nothing related with marketing, so they don’t have a clue what they are doing when they are given the task to manage your precious business account)

Amazing service they go above and beyond had an issue with my website they notified me immediately, so I was able to fix it before I lost sales

These guys are top-notch. I finally feel like I’ve met Google Ads manager that actually works on my account. Everyone else I’ve worked with just has to get back to their team and they don’t really know what they’re doing. We’ve created landing pages for specific keywords and got an extremely good results. As the seasons change, we change our strategy to follow the trends. I’ve never had such a collaborative experience with any other company.